Quick Overview
- 1#1: ServiceTitan - Comprehensive platform for plumbing businesses managing scheduling, dispatching, invoicing, CRM, and marketing automation.
- 2#2: Housecall Pro - All-in-one field service software for plumbers handling bookings, payments, GPS tracking, and customer communication.
- 3#3: Jobber - User-friendly tool for plumbing pros to quote, schedule, invoice, and track jobs with client portals.
- 4#4: FieldEdge - Mobile-first software for plumbing service companies optimizing dispatch, flat-rate pricing, and inventory management.
- 5#5: Service Fusion - Cloud-based field service management for plumbers with real-time dispatching, QuickBooks sync, and reporting.
- 6#6: SuccessWare21 - Full-suite business software for plumbing contractors featuring CRM, scheduling, and performance-based pricing.
- 7#7: RazorSync - Mobile scheduling and invoicing platform for plumbing services with inventory tracking and GPS integration.
- 8#8: Kickserv - Field service app for plumbers to manage jobs, dispatch techs, process payments, and automate workflows.
- 9#9: Fergus - Job management software for plumbers with quoting, time tracking, purchasing, and profitability insights.
- 10#10: ServSuite - Integrated field service software for plumbing firms supporting dispatch, billing, and accounting integrations.
We ranked these tools based on key factors including feature completeness (scheduling, invoicing, CRM), user-friendliness, and overall value, ensuring they meet the unique needs of plumbing professionals.
Comparison Table
This comparison table explores popular plumbing maintenance software tools, featuring ServiceTitan, Housecall Pro, Jobber, FieldEdge, Service Fusion, and more. It highlights key capabilities, strengths, and suitability for different plumbing business needs, guiding readers to make informed decisions.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | ServiceTitan Comprehensive platform for plumbing businesses managing scheduling, dispatching, invoicing, CRM, and marketing automation. | enterprise | 9.6/10 | 9.8/10 | 8.7/10 | 9.2/10 |
| 2 | Housecall Pro All-in-one field service software for plumbers handling bookings, payments, GPS tracking, and customer communication. | specialized | 9.1/10 | 9.4/10 | 8.7/10 | 8.5/10 |
| 3 | Jobber User-friendly tool for plumbing pros to quote, schedule, invoice, and track jobs with client portals. | specialized | 8.7/10 | 8.5/10 | 9.2/10 | 8.0/10 |
| 4 | FieldEdge Mobile-first software for plumbing service companies optimizing dispatch, flat-rate pricing, and inventory management. | specialized | 8.4/10 | 9.0/10 | 7.8/10 | 8.0/10 |
| 5 | Service Fusion Cloud-based field service management for plumbers with real-time dispatching, QuickBooks sync, and reporting. | specialized | 8.5/10 | 9.0/10 | 8.0/10 | 8.2/10 |
| 6 | SuccessWare21 Full-suite business software for plumbing contractors featuring CRM, scheduling, and performance-based pricing. | enterprise | 8.2/10 | 8.5/10 | 7.6/10 | 8.0/10 |
| 7 | RazorSync Mobile scheduling and invoicing platform for plumbing services with inventory tracking and GPS integration. | specialized | 8.2/10 | 8.4/10 | 8.6/10 | 7.9/10 |
| 8 | Kickserv Field service app for plumbers to manage jobs, dispatch techs, process payments, and automate workflows. | specialized | 7.9/10 | 7.6/10 | 8.4/10 | 8.1/10 |
| 9 | Fergus Job management software for plumbers with quoting, time tracking, purchasing, and profitability insights. | specialized | 8.3/10 | 8.5/10 | 9.0/10 | 7.8/10 |
| 10 | ServSuite Integrated field service software for plumbing firms supporting dispatch, billing, and accounting integrations. | enterprise | 7.9/10 | 8.2/10 | 7.5/10 | 7.7/10 |
Comprehensive platform for plumbing businesses managing scheduling, dispatching, invoicing, CRM, and marketing automation.
All-in-one field service software for plumbers handling bookings, payments, GPS tracking, and customer communication.
User-friendly tool for plumbing pros to quote, schedule, invoice, and track jobs with client portals.
Mobile-first software for plumbing service companies optimizing dispatch, flat-rate pricing, and inventory management.
Cloud-based field service management for plumbers with real-time dispatching, QuickBooks sync, and reporting.
Full-suite business software for plumbing contractors featuring CRM, scheduling, and performance-based pricing.
Mobile scheduling and invoicing platform for plumbing services with inventory tracking and GPS integration.
Field service app for plumbers to manage jobs, dispatch techs, process payments, and automate workflows.
Job management software for plumbers with quoting, time tracking, purchasing, and profitability insights.
Integrated field service software for plumbing firms supporting dispatch, billing, and accounting integrations.
ServiceTitan
enterpriseComprehensive platform for plumbing businesses managing scheduling, dispatching, invoicing, CRM, and marketing automation.
Revenue Per Technician (RPT) tracking with intelligent dispatching that optimizes profitability in real-time
ServiceTitan is a comprehensive field service management platform designed specifically for home service businesses like plumbing, offering end-to-end tools for scheduling, dispatching, invoicing, and customer management. It excels in plumbing maintenance by supporting service agreements, preventive maintenance scheduling, inventory tracking, and real-time job costing to maximize profitability. With robust integrations like QuickBooks and GPS-enabled mobile apps, it streamlines operations from quote to payment for plumbing contractors.
Pros
- All-in-one platform with advanced dispatching and GPS tracking for efficient plumbing maintenance routes
- Powerful service agreement tools for recurring maintenance revenue and customer retention
- Real-time analytics and reporting on technician performance and job profitability
Cons
- High cost suitable mainly for mid-to-large businesses
- Steep learning curve due to extensive features
- Customization often requires professional services
Best For
Mid-sized to large plumbing companies seeking a scalable, enterprise-grade solution for managing maintenance contracts and field operations.
Pricing
Custom enterprise pricing starting at around $300-$500 per user/month, with implementation fees; contact sales for quote.
Housecall Pro
specializedAll-in-one field service software for plumbers handling bookings, payments, GPS tracking, and customer communication.
Service Agreements module for automated recurring maintenance scheduling and customer retention
Housecall Pro is an all-in-one field service management platform tailored for plumbing and home service businesses, enabling efficient scheduling, dispatching, invoicing, and customer relationship management. It excels in plumbing maintenance with features like service agreements, recurring job scheduling, preventive maintenance reminders, and inventory tracking for parts like pipes and fittings. The mobile app empowers technicians with real-time updates, GPS routing, and on-site payment processing, streamlining operations from quote to completion.
Pros
- Comprehensive scheduling and dispatching with drag-and-drop interface and GPS integration
- Robust mobile app for technicians with job details, time tracking, and signature capture
- Strong support for maintenance contracts, recurring services, and QuickBooks integration
Cons
- Pricing can be steep for solo plumbers or very small teams
- Steeper learning curve for advanced features like custom reporting
- Limited free tier; some integrations require higher plans
Best For
Mid-sized plumbing companies (5-50 technicians) handling both one-off repairs and ongoing maintenance contracts.
Pricing
Starts at $65/month for Essentials (1 user), $149/month for Pro, $229/month for Max (billed annually per user; additional techs $65+/month)
Jobber
specializedUser-friendly tool for plumbing pros to quote, schedule, invoice, and track jobs with client portals.
Co-branded Client Hub enabling customers to book maintenance appointments, view invoices, and pay online seamlessly
Jobber is an all-in-one field service management software tailored for home service businesses, including plumbing maintenance, offering tools for scheduling, dispatching, invoicing, and customer management. It supports recurring maintenance contracts, on-demand repairs, and job tracking via a mobile app for technicians. The platform emphasizes automation for quotes, payments, and client communications, making it efficient for plumbing companies handling routine upkeep and emergency services.
Pros
- Intuitive scheduling and dispatching with drag-and-drop calendar and real-time technician tracking
- Robust client hub for self-service booking, payments, and maintenance reminders
- Strong support for recurring jobs ideal for plumbing maintenance contracts
Cons
- Inventory management is basic, lacking advanced parts tracking for plumbing supplies
- Reporting and analytics are functional but not deeply customizable for large-scale operations
- Pricing scales quickly for teams, potentially costly for growing plumbing firms
Best For
Small to mid-sized plumbing businesses managing maintenance contracts, field dispatching, and customer relationships without needing highly specialized trade tools.
Pricing
Starts at $49/month (Lite plan for solo users, billed annually); Core ($169/month), Connect ($299/month), and Grow ($599+/month) for teams, with add-ons for extra users.
FieldEdge
specializedMobile-first software for plumbing service companies optimizing dispatch, flat-rate pricing, and inventory management.
Advanced maintenance contract management with automated renewal reminders and revenue forecasting
FieldEdge is a comprehensive field service management software designed for plumbing, HVAC, and electrical contractors, focusing on streamlining operations like scheduling, dispatching, and invoicing. It excels in managing maintenance agreements, service contracts, and preventive maintenance schedules, allowing businesses to track recurring plumbing services efficiently. The platform integrates with QuickBooks and provides a mobile app for technicians to handle jobs on-site, from work orders to payments.
Pros
- Robust maintenance agreement tracking with automated scheduling and renewals
- Intuitive mobile app for on-site invoicing and job updates
- Seamless QuickBooks integration for streamlined accounting
Cons
- Steep learning curve during initial setup and training
- Pricing can be high for smaller plumbing operations
- Occasional mobile app glitches reported by users
Best For
Mid-sized plumbing companies with 5-50 technicians seeking advanced maintenance management and field dispatching capabilities.
Pricing
Custom quote-based pricing, typically $150-$300 per technician per month, with add-ons for advanced features.
Service Fusion
specializedCloud-based field service management for plumbers with real-time dispatching, QuickBooks sync, and reporting.
Drag-and-drop Fusion Board for intuitive, real-time scheduling and dispatching that optimizes technician routes and job assignments
Service Fusion is an all-in-one field service management software tailored for plumbing and HVAC businesses, offering tools for scheduling, dispatching, invoicing, and CRM. It features a robust mobile app for technicians to manage jobs, track inventory, and process payments on-site, while integrating seamlessly with QuickBooks for accounting. The platform emphasizes operational efficiency, helping plumbing maintenance teams handle recurring service contracts, preventive maintenance, and emergency repairs effectively.
Pros
- Comprehensive scheduling and real-time dispatching optimized for field service routes
- Strong mobile app with GPS tracking and inventory management for plumbing parts
- Seamless QuickBooks integration and automated invoicing for faster payments
Cons
- Steep learning curve for advanced features and customizations
- Pricing scales quickly with users and add-ons, less ideal for solo plumbers
- Reporting tools lack some depth compared to specialized maintenance software
Best For
Medium-sized plumbing companies with multiple technicians needing integrated dispatching, inventory, and billing for maintenance contracts.
Pricing
Custom quote-based pricing starting at ~$195/month for basic plans, scaling to $500+/month for teams with advanced features and more users.
SuccessWare21
enterpriseFull-suite business software for plumbing contractors featuring CRM, scheduling, and performance-based pricing.
Advanced service agreement management with automated renewal reminders, flat-rate pricing, and upsell tracking for recurring maintenance revenue
SuccessWare21 is an all-in-one business management platform tailored for plumbing, HVAC, and electrical contractors, focusing on streamlining field service operations including dispatching, scheduling, invoicing, and CRM. For plumbing maintenance, it excels in managing service agreements, preventive maintenance schedules, and technician routing to ensure recurring revenue and compliance. The software integrates mobile apps for real-time updates and QuickBooks for seamless accounting.
Pros
- Robust service agreement tools for automated maintenance scheduling and billing
- Real-time dispatching with GPS tracking and mobile technician apps
- Comprehensive reporting for maintenance history and performance analytics
Cons
- Steep learning curve due to extensive features and dated interface
- Custom pricing can be expensive for smaller teams
- Limited third-party integrations beyond core accounting tools
Best For
Mid-sized plumbing companies with dedicated maintenance departments seeking an integrated solution for service contracts and field operations.
Pricing
Custom quotes starting at around $150-$300 per user/month, depending on modules and user count; includes implementation fees.
RazorSync
specializedMobile scheduling and invoicing platform for plumbing services with inventory tracking and GPS integration.
Interactive visual dispatch board with integrated real-time GPS tracking for optimal technician routing
RazorSync is a cloud-based field service management software designed for plumbing and other trade businesses, providing tools for job scheduling, dispatching, invoicing, and customer management. It features a mobile app for technicians to view job details, update statuses, capture signatures, and collect payments on-site, even offline. The platform integrates GPS tracking and real-time communication to streamline operations from office to field.
Pros
- Robust mobile app with offline access for field technicians
- Real-time GPS tracking and visual dispatch board
- Seamless integrations with QuickBooks and other accounting tools
Cons
- Pricing scales quickly with users and advanced features
- Limited advanced reporting and analytics compared to top competitors
- Customization options can feel restrictive for complex workflows
Best For
Small to mid-sized plumbing companies seeking efficient mobile dispatching and real-time field tracking without overly complex setups.
Pricing
Starts at $55/user/month (Basic), $85/user/month (Pro), $125/user/month (Enterprise), billed annually with custom quotes available.
Kickserv
specializedField service app for plumbers to manage jobs, dispatch techs, process payments, and automate workflows.
Recurring job scheduling that automates maintenance contract management and reminders
Kickserv is a cloud-based field service management software designed for small to medium-sized trades businesses, including plumbing maintenance operations. It provides tools for job scheduling, dispatching technicians, invoicing, CRM, and tracking service history to streamline maintenance workflows. The platform includes a mobile app for field techs to log time, capture photos, and collect payments on-site, with integrations like QuickBooks for seamless accounting.
Pros
- Intuitive drag-and-drop scheduling calendar
- Robust mobile app for technicians
- QuickBooks and payment gateway integrations
Cons
- Limited advanced inventory management
- Basic reporting and analytics
- No built-in GPS route optimization
Best For
Small plumbing businesses handling routine maintenance contracts and needing simple scheduling without complex enterprise features.
Pricing
Starts at $59/user/month (billed annually) for the Pro plan, up to $159/user/month for Premium with advanced CRM and reporting.
Fergus
specializedJob management software for plumbers with quoting, time tracking, purchasing, and profitability insights.
Live P&L dashboard that provides instant profitability updates as jobs progress in real-time
Fergus is a cloud-based job management software tailored for trade businesses, including plumbers, offering tools for quoting, scheduling, dispatching, time tracking, invoicing, and inventory control. It emphasizes mobile-first functionality for field technicians to update jobs in real-time, alongside real-time financial dashboards for profitability tracking. Designed primarily for small to medium-sized trade operations, it integrates with accounting software like Xero and QuickBooks to streamline plumbing maintenance workflows from service calls to recurring maintenance contracts.
Pros
- Highly intuitive mobile app for on-site job updates and photo capture
- Real-time job costing and P&L insights for better profitability management
- Robust inventory and supplier purchasing tools tailored for trades
Cons
- Limited advanced CRM and customer marketing features
- Pricing can be steep for very small solo operations
- Reporting capabilities lack depth compared to enterprise competitors
Best For
Small to medium plumbing businesses needing straightforward mobile job management and financial tracking without complex enterprise overhead.
Pricing
Starts at $59/user/month (Essentials), $89/user/month (Pro), $119/user/month (Ultimate), billed annually with a minimum of 3 users.
ServSuite
enterpriseIntegrated field service software for plumbing firms supporting dispatch, billing, and accounting integrations.
Interactive visual dispatch board with drag-and-drop functionality for real-time job optimization
ServSuite is a field service management software designed specifically for plumbing, HVAC, electrical, and other home service businesses, providing tools for job scheduling, technician dispatching, invoicing, and customer relationship management. It features a visual dispatch board for optimizing routes and assignments in real-time, along with mobile apps that allow technicians to access job details, update statuses, capture signatures, and process payments on-site. The platform also includes inventory tracking, reporting, and integrations with accounting software like QuickBooks to streamline operations.
Pros
- Powerful visual dispatch board for efficient scheduling
- Robust mobile app for field technicians
- Strong invoicing and QuickBooks integration
Cons
- Steep learning curve for new users
- Pricing can be expensive for small teams
- Limited advanced customization options
Best For
Mid-sized plumbing maintenance companies with multiple technicians needing strong dispatching and mobile field tools.
Pricing
Custom quotes starting at $299/month for base plans, plus per-user fees scaling with team size and add-ons.
Conclusion
The best plumbing maintenance software differs by business needs, with the top tools excelling in key areas like integration and usability. At the forefront is ServiceTitan, a comprehensive platform that unifies scheduling, CRM, and marketing, making it a top pick for many. Housecall Pro and Jobber stand as strong alternatives, offering distinct strengths in user-friendliness and specific features to suit varied operational needs.
For a streamlined, all-in-one solution that can transform your plumbing business, ServiceTitan is the clear leader—take the next step and explore its capabilities today.
Tools Reviewed
All tools were independently evaluated for this comparison