Quick Overview
- 1#1: ServiceTitan - Comprehensive business management platform for plumbing, HVAC, and electrical contractors with scheduling, dispatching, invoicing, and marketing tools.
- 2#2: Housecall Pro - All-in-one field service software for plumbers and HVAC pros featuring online booking, dispatching, payments, and QuickBooks integration.
- 3#3: Jobber - Field service management tool for home service businesses like plumbing and heating, offering quoting, scheduling, invoicing, and client communication.
- 4#4: FieldEdge - End-to-end software for HVAC, plumbing, and electrical services with mobile app, inventory tracking, and accounting integrations.
- 5#5: Service Fusion - Cloud-based platform for plumbing and HVAC businesses managing jobs, scheduling, CRM, and flat-rate pricing.
- 6#6: Fergus - Job management software built specifically for plumbers and heating engineers with quoting, timesheets, and supplier integrations.
- 7#7: SuccessWare21 - Business automation suite for plumbing and HVAC contractors handling dispatch, accounting, inventory, and flat-rate pricing.
- 8#8: Commusoft - Online management system for heating, plumbing, and electrical firms with engineer scheduling, invoicing, and customer portals.
- 9#9: Kickserv - Field service software for plumbers and trades with dispatching, GPS tracking, invoicing, and recurring job management.
- 10#10: RazorSync - Mobile workforce management for plumbing and service businesses featuring scheduling, invoicing, and real-time updates.
Tools were ranked based on comprehensive feature sets tailored to plumbing and heating needs, user experience, reliability, and overall value, ensuring relevance for both small and large service operations.
Comparison Table
Selecting the ideal software for plumbing and heating businesses requires evaluating tools with tailored features, and this comparison table simplifies the process by comparing popular options like ServiceTitan, Housecall Pro, Jobber, FieldEdge, Service Fusion, and more. Readers will gain clarity on each platform’s strengths, pricing models, and usability, enabling them to identify the best fit for their operational needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | ServiceTitan Comprehensive business management platform for plumbing, HVAC, and electrical contractors with scheduling, dispatching, invoicing, and marketing tools. | enterprise | 9.4/10 | 9.8/10 | 8.2/10 | 8.9/10 |
| 2 | Housecall Pro All-in-one field service software for plumbers and HVAC pros featuring online booking, dispatching, payments, and QuickBooks integration. | specialized | 9.2/10 | 9.5/10 | 8.8/10 | 9.0/10 |
| 3 | Jobber Field service management tool for home service businesses like plumbing and heating, offering quoting, scheduling, invoicing, and client communication. | specialized | 8.7/10 | 9.0/10 | 8.8/10 | 8.2/10 |
| 4 | FieldEdge End-to-end software for HVAC, plumbing, and electrical services with mobile app, inventory tracking, and accounting integrations. | specialized | 8.6/10 | 9.1/10 | 7.9/10 | 8.2/10 |
| 5 | Service Fusion Cloud-based platform for plumbing and HVAC businesses managing jobs, scheduling, CRM, and flat-rate pricing. | specialized | 8.7/10 | 9.2/10 | 8.5/10 | 8.0/10 |
| 6 | Fergus Job management software built specifically for plumbers and heating engineers with quoting, timesheets, and supplier integrations. | specialized | 8.4/10 | 8.7/10 | 8.2/10 | 7.9/10 |
| 7 | SuccessWare21 Business automation suite for plumbing and HVAC contractors handling dispatch, accounting, inventory, and flat-rate pricing. | specialized | 8.1/10 | 8.7/10 | 7.4/10 | 7.8/10 |
| 8 | Commusoft Online management system for heating, plumbing, and electrical firms with engineer scheduling, invoicing, and customer portals. | specialized | 8.1/10 | 8.4/10 | 7.7/10 | 8.0/10 |
| 9 | Kickserv Field service software for plumbers and trades with dispatching, GPS tracking, invoicing, and recurring job management. | specialized | 8.1/10 | 8.0/10 | 8.5/10 | 8.2/10 |
| 10 | RazorSync Mobile workforce management for plumbing and service businesses featuring scheduling, invoicing, and real-time updates. | specialized | 7.6/10 | 8.0/10 | 7.2/10 | 7.4/10 |
Comprehensive business management platform for plumbing, HVAC, and electrical contractors with scheduling, dispatching, invoicing, and marketing tools.
All-in-one field service software for plumbers and HVAC pros featuring online booking, dispatching, payments, and QuickBooks integration.
Field service management tool for home service businesses like plumbing and heating, offering quoting, scheduling, invoicing, and client communication.
End-to-end software for HVAC, plumbing, and electrical services with mobile app, inventory tracking, and accounting integrations.
Cloud-based platform for plumbing and HVAC businesses managing jobs, scheduling, CRM, and flat-rate pricing.
Job management software built specifically for plumbers and heating engineers with quoting, timesheets, and supplier integrations.
Business automation suite for plumbing and HVAC contractors handling dispatch, accounting, inventory, and flat-rate pricing.
Online management system for heating, plumbing, and electrical firms with engineer scheduling, invoicing, and customer portals.
Field service software for plumbers and trades with dispatching, GPS tracking, invoicing, and recurring job management.
Mobile workforce management for plumbing and service businesses featuring scheduling, invoicing, and real-time updates.
ServiceTitan
enterpriseComprehensive business management platform for plumbing, HVAC, and electrical contractors with scheduling, dispatching, invoicing, and marketing tools.
Intelligent Dispatching with AI-driven optimization, GPS routing, and skills-based matching
ServiceTitan is a comprehensive cloud-based field service management platform designed specifically for plumbing, HVAC, and heating businesses, handling everything from scheduling and dispatching to invoicing and customer relationship management. It provides robust tools for inventory tracking, flat-rate pricing, marketing automation, and advanced analytics to drive revenue growth. The software integrates seamlessly with QuickBooks and other accounting systems, enabling efficient operations for service contractors.
Pros
- All-in-one platform covering dispatching, CRM, invoicing, and reporting
- Powerful mobile app with GPS tracking and real-time updates for technicians
- Advanced analytics and revenue optimization tools tailored for trades
Cons
- High cost, especially for small businesses
- Steep learning curve and complex initial setup
- Custom pricing lacks transparency with no public tiers
Best For
Scaling plumbing and heating companies with 10+ technicians seeking enterprise-level automation and growth tools.
Pricing
Custom quote-based pricing; typically $300+ per technician per month, plus implementation fees.
Housecall Pro
specializedAll-in-one field service software for plumbers and HVAC pros featuring online booking, dispatching, payments, and QuickBooks integration.
Real-time dispatching with intelligent scheduling that automatically assigns jobs based on technician skills, location, and availability
Housecall Pro is a comprehensive field service management platform designed specifically for plumbing, HVAC, and other home service businesses. It offers tools for scheduling, dispatching, invoicing, payments, and customer relationship management, all accessible via a user-friendly web dashboard and mobile app. The software integrates with QuickBooks and other accounting tools, helping streamline operations from booking to payment collection while providing performance analytics to drive business growth.
Pros
- Robust scheduling and dispatching with GPS tracking and route optimization
- Seamless mobile app for techs to handle jobs, invoicing, and payments on-site
- Strong integrations with QuickBooks and marketing automation tools
Cons
- Higher pricing can be steep for solo operators or very small teams
- Some advanced customization requires higher-tier plans
- Occasional reports of mobile app glitches during peak usage
Best For
Small to mid-sized plumbing and heating businesses needing an all-in-one platform for efficient field operations and growth.
Pricing
Starts at $65/user/month (Basic, billed annually), Essentials at $129/user/month, Max at $229/user/month; custom enterprise pricing available.
Jobber
specializedField service management tool for home service businesses like plumbing and heating, offering quoting, scheduling, invoicing, and client communication.
Client Hub portal allowing customers to view quotes, book appointments, pay invoices, and request services online self-service
Jobber is an all-in-one field service management software tailored for plumbing and heating businesses, enabling efficient quoting, scheduling, dispatching, invoicing, and payment collection. It features a robust mobile app for on-the-go job management, real-time GPS tracking for technicians, and tools for managing service agreements and recurring maintenance. The platform integrates seamlessly with QuickBooks and other accounting tools, helping streamline operations from lead to cash.
Pros
- Comprehensive scheduling and dispatching with drag-and-drop interface
- Strong mobile app with GPS tracking for field technicians
- Automated invoicing and online payments with QuickBooks integration
Cons
- Higher pricing tiers required for advanced features like unlimited users
- Limited reporting customization compared to enterprise competitors
- Steeper learning curve for complex service agreement setups
Best For
Small to mid-sized plumbing and heating companies seeking an intuitive platform to manage field operations, customer relationships, and billing without needing multiple tools.
Pricing
Starts at $69/month (Lite, billed annually) for solo users; Core ($169/month), Connect ($349/month), and Plus ($600+/month) for teams with more features.
FieldEdge
specializedEnd-to-end software for HVAC, plumbing, and electrical services with mobile app, inventory tracking, and accounting integrations.
Visual dispatch board with drag-and-drop scheduling and route optimization
FieldEdge is a field service management software tailored for plumbing, HVAC, heating, and other home service businesses, offering tools for scheduling, dispatching, invoicing, and customer relationship management. It features a mobile app for technicians to access jobs, update statuses, manage inventory, and process payments on-site. The platform integrates seamlessly with QuickBooks for streamlined accounting and provides reporting dashboards for business insights.
Pros
- Robust scheduling and visual dispatch board for efficient technician management
- Strong QuickBooks integration and mobile app with offline capabilities
- Comprehensive inventory tracking and real-time reporting for plumbing/heating operations
Cons
- Steep learning curve for new users and complex initial setup
- Pricing can be high for smaller businesses with custom quotes required
- Occasional glitches in mobile app and slower customer support response times
Best For
Mid-sized plumbing and heating companies with 5+ technicians seeking an integrated field service platform.
Pricing
Custom pricing typically starts at $150-$250 per user/month, billed annually, with tiers for basic, pro, and enterprise features.
Service Fusion
specializedCloud-based platform for plumbing and HVAC businesses managing jobs, scheduling, CRM, and flat-rate pricing.
Real-time dispatch board with drag-and-drop scheduling and automated GPS routing for optimal technician efficiency.
Service Fusion is a comprehensive field service management (FSM) platform designed for plumbing, heating, HVAC, and other home service businesses. It centralizes scheduling, dispatching, invoicing, customer relationship management, and inventory tracking to streamline operations. The mobile app empowers technicians with real-time job updates, GPS routing, photo documentation, and electronic signatures, while integrations with QuickBooks and other accounting tools simplify financial workflows.
Pros
- All-in-one platform covering scheduling, dispatching, CRM, and invoicing
- Robust mobile app with GPS tracking and real-time communication
- Strong QuickBooks integration for seamless accounting
Cons
- Pricing can be steep for very small businesses
- Initial setup and learning curve for advanced features
- Limited customization options compared to enterprise competitors
Best For
Medium-sized plumbing and heating companies needing scalable FSM tools with mobile-first capabilities.
Pricing
Starts at $195/month for Starter plan (up to 3 users), $295/month for Professional, with custom Enterprise pricing.
Fergus
specializedJob management software built specifically for plumbers and heating engineers with quoting, timesheets, and supplier integrations.
Digital Job Folders that automatically organize photos, notes, quotes, and invoices for every job in one accessible place
Fergus is a cloud-based job management software designed specifically for plumbing, heating, and other trade businesses, enabling efficient scheduling, quoting, invoicing, and inventory tracking. It features a robust mobile app for field technicians to log time, capture photos, and update job statuses in real-time, while office staff handle dispatching and reporting. The platform integrates seamlessly with accounting tools like Xero and QuickBooks, helping streamline operations from job creation to payment.
Pros
- Comprehensive mobile app for real-time field updates and GPS tracking
- Digital Job Folders centralize all job documents and communications
- Strong integrations with accounting software for seamless invoicing
Cons
- Pricing scales quickly for larger teams or high job volumes
- Limited advanced customization options compared to enterprise competitors
- Primarily tailored to AU/NZ markets, with some regional limitations
Best For
Small to medium plumbing and heating businesses needing mobile-first job management for field-heavy operations.
Pricing
Starts at ~$69 NZD/month for basic plans (up to 10 jobs/month), with Team and Enterprise tiers scaling by users/jobs from $150+/month.
SuccessWare21
specializedBusiness automation suite for plumbing and HVAC contractors handling dispatch, accounting, inventory, and flat-rate pricing.
Advanced dispatching whiteboard for drag-and-drop scheduling and real-time technician oversight
SuccessWare21 is a comprehensive business management software tailored for plumbing, HVAC, and electrical contractors, offering tools for scheduling, dispatching, invoicing, and accounting. It streamlines field service operations with a mobile technician app that enables real-time job updates, GPS tracking, and digital signatures. The platform also includes CRM, inventory management, and flat-rate pricing integration to support end-to-end business efficiency for service-based trades.
Pros
- Robust dispatching and scheduling with visual whiteboard interface
- Strong accounting and QuickBooks integration
- Feature-rich mobile app for technicians with offline capabilities
Cons
- Dated user interface requiring training
- Steep learning curve for full utilization
- Custom pricing can be high for small teams
Best For
Mid-sized plumbing and heating businesses with 5+ technicians needing powerful dispatching and back-office automation.
Pricing
Quote-based pricing starting around $150/user/month, scaling with users and modules selected.
Commusoft
specializedOnline management system for heating, plumbing, and electrical firms with engineer scheduling, invoicing, and customer portals.
GPS-enabled dynamic scheduling that automatically allocates jobs to the nearest available engineer based on skills and location
Commusoft is a cloud-based field service management software tailored for plumbing, heating, HVAC, and multi-trade businesses, providing end-to-end tools for job scheduling, quoting, invoicing, and customer relationship management. It features a mobile app for technicians to access jobs, update statuses, capture signatures, and manage parts inventory on the go. The platform emphasizes engineer dispatching with GPS tracking and compliance tools, making it suitable for service-oriented trades handling service, maintenance, and installation work.
Pros
- Comprehensive job management including scheduling, quoting, and invoicing tailored for plumbing/heating trades
- Strong mobile app with GPS tracking and real-time engineer dispatching
- Integrated CRM and customer portal for streamlined communications and repeat business
Cons
- Interface feels somewhat dated compared to modern competitors
- Steeper learning curve for full feature utilization
- Limited third-party integrations outside core accounting tools
Best For
Small to mid-sized plumbing and heating companies needing robust dispatching and mobile field service tools without enterprise-level complexity.
Pricing
Starts at $59/user/month (Essentials plan, billed annually); Professional at $99/user/month; Enterprise custom pricing with advanced features.
Kickserv
specializedField service software for plumbers and trades with dispatching, GPS tracking, invoicing, and recurring job management.
Skills-based dispatching that automatically matches jobs to technicians based on expertise and availability
Kickserv is a cloud-based field service management platform tailored for service businesses like plumbing and heating companies, offering scheduling, dispatching, invoicing, and customer relationship management tools. It enables efficient job assignment via a drag-and-drop calendar, real-time technician tracking through a mobile app, and seamless QuickBooks integration for accounting. The software streamlines operations from quote generation to payment collection, making it suitable for small to mid-sized teams handling on-site services.
Pros
- Intuitive drag-and-drop scheduling and dispatching
- Robust mobile app for technicians with GPS tracking and e-signatures
- Seamless QuickBooks Online integration for invoicing and payments
Cons
- Limited advanced inventory and asset management features
- Reporting tools lack depth compared to enterprise competitors
- No native time clock or payroll integration
Best For
Small to medium plumbing and heating businesses needing straightforward scheduling, dispatching, and mobile job management without overly complex enterprise features.
Pricing
Starts at $59/user/month (billed annually) for the Basic plan, up to $149/user/month for Pro; free trial available.
RazorSync
specializedMobile workforce management for plumbing and service businesses featuring scheduling, invoicing, and real-time updates.
End-to-end mobile job management allowing techs to schedule, update, invoice, and collect payments entirely from the field app
RazorSync is a cloud-based field service management software tailored for plumbing, heating, HVAC, and similar trades, offering tools for scheduling, dispatching, invoicing, and customer management. It features a robust mobile app that enables technicians to access job details, track time, capture signatures, and process payments directly in the field. The platform integrates with QuickBooks for seamless accounting and provides GPS tracking for real-time visibility into field operations.
Pros
- Strong mobile app for field technicians with offline capabilities
- Real-time GPS tracking and dispatching for efficient job management
- Seamless QuickBooks integration for plumbing business accounting
Cons
- User interface feels dated and can have a learning curve
- Limited advanced reporting and customization options
- Customer support response times can be inconsistent
Best For
Small to mid-sized plumbing and heating companies needing reliable mobile dispatching and scheduling without enterprise-level complexity.
Pricing
Starts at around $99/month for basic plans (up to 5 users), with Pro and Enterprise tiers scaling to $200+/month based on users and features; custom quotes available.
Conclusion
The reviewed tools provide robust solutions for plumbing and heating businesses, with the top three—ServiceTitan, Housecall Pro, and Jobber—standing out for their comprehensive features, user-friendly interfaces, and tailored support. ServiceTitan leads as the top choice, excelling in integrated business management, while Housecall Pro impresses with its all-in-one functionality and QuickBooks integration, and Jobber excels in client communication and workflow organization. Whichever platform you choose, these tools streamline operations and drive growth.
Take the first step to elevate your business—try ServiceTitan today and experience the difference in efficiency and success.
Tools Reviewed
All tools were independently evaluated for this comparison