Quick Overview
- 1#1: ServiceTitan - Comprehensive enterprise platform for plumbing businesses managing scheduling, dispatching, invoicing, CRM, and marketing automation.
- 2#2: Housecall Pro - All-in-one field service app for plumbers handling online booking, job scheduling, invoicing, and payments.
- 3#3: Jobber - Field service management software for plumbers with quoting, scheduling, invoicing, and client hub features.
- 4#4: Service Fusion - Complete job management solution for plumbing services including dispatching, inventory tracking, and accounting integrations.
- 5#5: FieldEdge - Tailored field service software for plumbers with mobile dispatching, flat-rate pricing, and QuickBooks sync.
- 6#6: SuccessWare - Specialized business management system for plumbing and HVAC firms covering CRM, scheduling, and profitability tracking.
- 7#7: Kickserv - Streamlined job management tool for plumbers featuring scheduling, time tracking, and automated invoicing.
- 8#8: mHelpDesk - Cloud-based platform for plumbers to manage jobs, customers, billing, and QuickBooks integration remotely.
- 9#9: Fergus - Trade-focused job management software for plumbers with quoting, job tracking, purchasing, and real-time reporting.
- 10#10: RazorSync - Mobile-first field service tool for plumbers offering scheduling, GPS tracking, invoicing, and payments.
These tools were carefully selected based on key factors like feature set, user-friendliness, integration capabilities, and overall value, ensuring they deliver tangible benefits to plumbing operations.
Comparison Table
For plumbers aiming to enhance efficiency, organize workflows, and manage client interactions, job management software is a vital asset. This comparison table examines key features, pricing models, and usability of leading platforms including ServiceTitan, Housecall Pro, Jobber, Service Fusion, FieldEdge, and more, enabling readers to identify the tool that aligns best with their business requirements.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | ServiceTitan Comprehensive enterprise platform for plumbing businesses managing scheduling, dispatching, invoicing, CRM, and marketing automation. | enterprise | 9.4/10 | 9.8/10 | 8.2/10 | 8.7/10 |
| 2 | Housecall Pro All-in-one field service app for plumbers handling online booking, job scheduling, invoicing, and payments. | specialized | 9.1/10 | 9.4/10 | 8.6/10 | 8.2/10 |
| 3 | Jobber Field service management software for plumbers with quoting, scheduling, invoicing, and client hub features. | specialized | 8.7/10 | 9.0/10 | 8.5/10 | 8.2/10 |
| 4 | Service Fusion Complete job management solution for plumbing services including dispatching, inventory tracking, and accounting integrations. | specialized | 8.7/10 | 9.2/10 | 8.5/10 | 8.0/10 |
| 5 | FieldEdge Tailored field service software for plumbers with mobile dispatching, flat-rate pricing, and QuickBooks sync. | specialized | 8.5/10 | 9.0/10 | 8.0/10 | 8.0/10 |
| 6 | SuccessWare Specialized business management system for plumbing and HVAC firms covering CRM, scheduling, and profitability tracking. | specialized | 8.4/10 | 8.9/10 | 7.6/10 | 8.2/10 |
| 7 | Kickserv Streamlined job management tool for plumbers featuring scheduling, time tracking, and automated invoicing. | specialized | 8.1/10 | 8.0/10 | 8.5/10 | 7.8/10 |
| 8 | mHelpDesk Cloud-based platform for plumbers to manage jobs, customers, billing, and QuickBooks integration remotely. | specialized | 8.1/10 | 8.0/10 | 8.4/10 | 7.7/10 |
| 9 | Fergus Trade-focused job management software for plumbers with quoting, job tracking, purchasing, and real-time reporting. | specialized | 8.2/10 | 8.5/10 | 8.4/10 | 7.8/10 |
| 10 | RazorSync Mobile-first field service tool for plumbers offering scheduling, GPS tracking, invoicing, and payments. | specialized | 7.8/10 | 8.1/10 | 8.3/10 | 7.4/10 |
Comprehensive enterprise platform for plumbing businesses managing scheduling, dispatching, invoicing, CRM, and marketing automation.
All-in-one field service app for plumbers handling online booking, job scheduling, invoicing, and payments.
Field service management software for plumbers with quoting, scheduling, invoicing, and client hub features.
Complete job management solution for plumbing services including dispatching, inventory tracking, and accounting integrations.
Tailored field service software for plumbers with mobile dispatching, flat-rate pricing, and QuickBooks sync.
Specialized business management system for plumbing and HVAC firms covering CRM, scheduling, and profitability tracking.
Streamlined job management tool for plumbers featuring scheduling, time tracking, and automated invoicing.
Cloud-based platform for plumbers to manage jobs, customers, billing, and QuickBooks integration remotely.
Trade-focused job management software for plumbers with quoting, job tracking, purchasing, and real-time reporting.
Mobile-first field service tool for plumbers offering scheduling, GPS tracking, invoicing, and payments.
ServiceTitan
enterpriseComprehensive enterprise platform for plumbing businesses managing scheduling, dispatching, invoicing, CRM, and marketing automation.
AI-powered Smart Dispatching that optimizes technician routes and schedules in real-time for maximum efficiency and revenue
ServiceTitan is an all-in-one field service management platform designed specifically for plumbing, HVAC, and other home service businesses, providing comprehensive tools for job scheduling, dispatching, invoicing, and customer management. It streamlines operations from quote generation to payment collection with mobile apps for technicians and robust CRM features. The software excels in scalability, offering advanced analytics and automation to help plumbers grow efficiently while maximizing profitability.
Pros
- Comprehensive end-to-end workflow automation including scheduling, dispatching, and real-time job costing
- Powerful mobile app with GPS tracking and offline capabilities for field technicians
- Advanced reporting and analytics for profitability insights and business intelligence
Cons
- High cost with custom pricing that may not suit small operations
- Steep learning curve due to extensive features and customization options
- Requires significant setup time and training for full utilization
Best For
Mid-to-large plumbing companies with multiple technicians seeking a scalable, enterprise-grade solution to optimize operations and drive growth.
Pricing
Custom quote-based pricing, typically starting at $300-$500 per technician per month plus one-time setup fees and minimum contracts.
Housecall Pro
specializedAll-in-one field service app for plumbers handling online booking, job scheduling, invoicing, and payments.
Real-time GPS dispatching and route optimization for efficient technician management
Housecall Pro is an all-in-one field service management software designed for plumbers and other home service pros, offering tools for scheduling, dispatching, invoicing, and payments. It streamlines operations with a robust mobile app for technicians, real-time GPS tracking, and customer booking portals. The platform integrates with QuickBooks and other tools, helping plumbers manage jobs from quote to completion efficiently.
Pros
- Comprehensive scheduling and dispatching with GPS tracking
- Integrated invoicing, payments, and QuickBooks sync
- Strong mobile app and customer communication tools
Cons
- Higher pricing can be steep for solo plumbers
- Steeper learning curve for advanced features
- Limited customization in reporting
Best For
Mid-sized plumbing businesses looking for scalable, all-in-one job management with strong dispatching capabilities.
Pricing
Starts at $65/month for Basic (1 user), $129/month for Essentials (up to 7 users), $229/month for Max (up to 21 users); billed annually with per-user fees for growth.
Jobber
specializedField service management software for plumbers with quoting, scheduling, invoicing, and client hub features.
Client Hub, a self-service portal allowing customers to book, pay, and manage plumbing services independently
Jobber is an all-in-one field service management software tailored for plumbers and other home service pros, enabling efficient scheduling, dispatching, quoting, invoicing, and customer management. It offers mobile apps for techs to track jobs, capture signatures, and process payments on-site, while integrating with QuickBooks and other tools for seamless accounting. The platform also includes CRM features, automated reminders, and reporting to help plumbing businesses scale operations without administrative headaches.
Pros
- Comprehensive scheduling and GPS dispatching tailored for field jobs
- Robust mobile app with job tracking and payment collection
- Strong integrations including QuickBooks and client self-service portal
Cons
- Pricing escalates quickly for teams with multiple users
- Advanced reporting and customizations limited to higher tiers
- Steeper learning curve for non-tech-savvy users initially
Best For
Small to mid-sized plumbing companies needing an integrated platform for job management, billing, and customer relations.
Pricing
Starts at $49/user/month (billed annually) for Core plan; Connect at $149, Grow at $349, with costs scaling by users and features.
Service Fusion
specializedComplete job management solution for plumbing services including dispatching, inventory tracking, and accounting integrations.
Visual Fusion Board for intuitive drag-and-drop scheduling and dispatching
Service Fusion is a comprehensive field service management software tailored for plumbers and other home service professionals, offering tools for job scheduling, dispatching, invoicing, and customer relationship management. It features a mobile app for technicians to access job details, update statuses, and process payments on-site, along with GPS tracking and inventory management. The platform integrates seamlessly with QuickBooks and other accounting tools to streamline financial workflows.
Pros
- Robust scheduling and real-time dispatching with drag-and-drop interface
- Feature-rich mobile app for field technicians including GPS and signatures
- Strong integrations with QuickBooks and payment processors
Cons
- Pricing can be steep for very small plumbing teams
- Some users report a learning curve for advanced customization
- Occasional mobile app performance issues during peak usage
Best For
Medium-sized plumbing businesses needing scalable job management with strong dispatching and mobile capabilities.
Pricing
Starts at $195/month for basic plan (1 user), scales to $495+/month for teams with advanced features; custom enterprise pricing available.
FieldEdge
specializedTailored field service software for plumbers with mobile dispatching, flat-rate pricing, and QuickBooks sync.
Advanced flat-rate pricing catalog with built-in profitability tracking tailored for plumbing services
FieldEdge is a robust field service management software tailored for plumbers, HVAC technicians, and electrical contractors, offering tools for scheduling, dispatching, invoicing, and customer relationship management. It features a mobile app that enables technicians to access job details, update statuses, process payments, and manage inventory on the go. The platform integrates seamlessly with QuickBooks and supports flat-rate pricing, making it ideal for streamlining plumbing job workflows from dispatch to completion.
Pros
- Comprehensive mobile app for real-time job updates and payments
- Seamless QuickBooks integration for effortless accounting
- Strong dispatching tools with GPS tracking and route optimization
Cons
- Pricing can be steep for smaller plumbing businesses
- Steep learning curve for advanced features
- Limited third-party integrations beyond core accounting tools
Best For
Mid-sized plumbing companies needing scalable job management with strong mobile capabilities and flat-rate pricing support.
Pricing
Custom pricing starting at around $150 per user/month, with tiers based on features and user count; includes a free demo.
SuccessWare
specializedSpecialized business management system for plumbing and HVAC firms covering CRM, scheduling, and profitability tracking.
Perpetual licensing model allowing full software ownership without monthly subscriptions
SuccessWare is a comprehensive, on-premise business management software designed for plumbing and HVAC contractors, offering end-to-end job management from scheduling and dispatching to invoicing and inventory control. It includes a mobile app for technicians to access jobs, update statuses, and capture signatures in the field. The platform emphasizes customizable workflows and robust reporting to help plumbers scale operations efficiently.
Pros
- All-in-one solution covering scheduling, dispatching, CRM, and accounting
- Perpetual licensing reduces long-term costs compared to SaaS
- Strong customization and reporting tools tailored for field services
- Reliable mobile app for on-the-go technician management
Cons
- Steep learning curve due to extensive features and on-premise setup
- Interface feels dated compared to modern cloud competitors
- Limited integrations with newer third-party tools
- Requires IT resources for installation and maintenance
Best For
Established plumbing companies looking for a customizable, ownership-based software without recurring SaaS fees.
Pricing
Perpetual license model with upfront costs starting at $5,000-$15,000 depending on modules, plus 18-20% annual maintenance fees.
Kickserv
specializedStreamlined job management tool for plumbers featuring scheduling, time tracking, and automated invoicing.
Drag-and-drop calendar with geofencing and route optimization for efficient technician dispatching
Kickserv is a cloud-based field service management software designed for trades like plumbing, providing tools for job scheduling, dispatching, invoicing, and customer management. It features a mobile app for technicians to view jobs, update statuses, capture signatures, and process payments on-site. The platform supports estimates, recurring jobs, and integrations with QuickBooks, making it suitable for streamlining plumber operations from quote to completion.
Pros
- Intuitive drag-and-drop scheduling and dispatching
- Robust mobile app with GPS tracking for technicians
- Seamless QuickBooks integration for invoicing and accounting
Cons
- Limited advanced inventory and parts tracking
- Basic reporting and analytics capabilities
- Customer support can be slow during peak times
Best For
Small to medium plumbing businesses with up to 20 technicians seeking simple, affordable job management without enterprise-level complexity.
Pricing
Starts at $59/user/month (billed annually, minimum 3 users), with Pro ($99/user/month) and Enterprise (custom) plans.
mHelpDesk
specializedCloud-based platform for plumbers to manage jobs, customers, billing, and QuickBooks integration remotely.
Skill-based dispatching that automatically matches jobs to the most qualified technicians based on location and expertise
mHelpDesk is a cloud-based field service management platform tailored for businesses like plumbers, offering tools for job scheduling, dispatching, invoicing, and customer relationship management. It features a mobile app for technicians to view jobs, track time, add materials, and collect payments in the field. The software integrates with QuickBooks and provides real-time GPS tracking to optimize routes and improve efficiency.
Pros
- Intuitive drag-and-drop scheduling and dispatching
- Strong mobile app with GPS tracking and offline access
- Seamless QuickBooks integration for invoicing and accounting
Cons
- Pricing is relatively high for smaller teams
- Reporting and analytics lack advanced customization
- Limited built-in inventory management for parts tracking
Best For
Small to mid-sized plumbing businesses needing straightforward job scheduling and mobile field access without complex enterprise features.
Pricing
Starts at $169/month (Basic, billed annually) up to $349/month (Elite plan); includes a 14-day free trial.
Fergus
specializedTrade-focused job management software for plumbers with quoting, job tracking, purchasing, and real-time reporting.
Live supplier pricing integration for instant, accurate material quotes and purchases directly from the job site
Fergus is a cloud-based job management platform tailored for trade businesses like plumbers, offering tools for quoting, scheduling, real-time job tracking, invoicing, and inventory management. Its mobile-first app enables field technicians to update jobs on the go, capture timesheets, and access live costing data. The software integrates with accounting tools like Xero and MYOB, plus trade suppliers for accurate pricing and purchasing.
Pros
- Real-time job costing and profitability insights
- Strong mobile app for field plumbers
- Direct supplier integrations for live pricing and ordering
Cons
- Limited to Australia/New Zealand market with regional focus
- Pricing scales quickly with users and add-ons
- Fewer third-party integrations compared to larger platforms
Best For
Small to medium plumbing businesses in Australia or New Zealand needing mobile job tracking and supplier connectivity.
Pricing
Starts at $59/user/month (annual billing); scales with users and includes add-ons for advanced inventory or purchasing.
RazorSync
specializedMobile-first field service tool for plumbers offering scheduling, GPS tracking, invoicing, and payments.
Real-time GPS tracking with geofencing for precise technician location and job arrival verification
RazorSync is a cloud-based field service management platform tailored for trades like plumbing, offering scheduling, dispatching, real-time GPS tracking, mobile invoicing, and inventory control. It enables plumbers to manage jobs from dispatch to payment via intuitive web and mobile apps, with seamless QuickBooks integration for accounting. The software emphasizes mobility, allowing technicians to update job status, capture signatures, and process payments on-site.
Pros
- Strong mobile app for on-the-go job updates and invoicing
- Real-time GPS tracking for efficient dispatching
- Seamless QuickBooks integration for streamlined accounting
Cons
- Reporting and customization options are somewhat limited
- Pricing scales quickly for larger teams
- Occasional mobile app glitches reported by users
Best For
Small to mid-sized plumbing companies needing robust mobile dispatching and GPS tracking without complex setup.
Pricing
Starts at $59 per user/month for basic plans (billed annually), with Pro and Enterprise tiers up to $125+ per user/month including advanced features.
Conclusion
Evaluating top plumbers job management software highlights a range of strong tools, with ServiceTitan leading as the top choice—offering a comprehensive platform that integrates scheduling, dispatching, invoicing, CRM, and marketing automation seamlessly. While ServiceTitan sets a high standard, Housecall Pro and Jobber stand out as reliable alternatives, each excelling in specific areas like mobile-first service or robust quoting features. Ultimately, the best fit depends on a business’s unique needs, but ServiceTitan proves most versatile for full-cycle management.
Don’t miss out—try ServiceTitan to streamline your operations, enhance client interactions, and drive business growth, the ultimate solution for plumbing service success.
Tools Reviewed
All tools were independently evaluated for this comparison