Quick Overview
- 1#1: Housecall Pro - All-in-one field service management software that streamlines scheduling, dispatching, invoicing, and payments for plumbing businesses.
- 2#2: Jobber - Comprehensive platform for service businesses like plumbing, handling quotes, scheduling, invoicing, and customer communication.
- 3#3: ServiceTitan - Enterprise-grade software for plumbing and HVAC companies, offering advanced CRM, dispatching, reporting, and marketing tools.
- 4#4: Fergus - Plumber-specific job management software for quoting, scheduling, invoicing, and inventory tracking tailored to plumbing workflows.
- 5#5: Service Fusion - Cloud-based solution for plumbing services with features for scheduling, quickbooks integration, customer portals, and GPS tracking.
- 6#6: FieldEdge - Mobile-first field service software designed for plumbing and HVAC, including dispatching, flat-rate pricing, and accounting integration.
- 7#7: Workiz - Field service platform for plumbers providing scheduling, invoicing, GPS tracking, and call booking from websites.
- 8#8: SuccessWare - Robust business management system for plumbing contractors with CRM, dispatching, inventory, and performance analytics.
- 9#9: mHelpDesk - Simple field service management tool for plumbers featuring job scheduling, mobile app access, invoicing, and QuickBooks sync.
- 10#10: ServiceM8 - Job management app for plumbing trades with scheduling, quoting, invoicing, and real-time job tracking via mobile devices.
Tools were selected based on workflow relevance, user-friendliness, technical capability, and overall value, ensuring a balance of robust features and practical utility for plumbing professionals.
Comparison Table
This comparison table outlines key features, pricing, and suitability of top plumber management software tools including Housecall Pro, Jobber, ServiceTitan, Fergus, Service Fusion, and more. It helps readers identify the best fit for their business needs, from job scheduling to invoicing, ensuring they can streamlining operations and boost efficiency.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Housecall Pro All-in-one field service management software that streamlines scheduling, dispatching, invoicing, and payments for plumbing businesses. | specialized | 9.4/10 | 9.6/10 | 9.2/10 | 9.0/10 |
| 2 | Jobber Comprehensive platform for service businesses like plumbing, handling quotes, scheduling, invoicing, and customer communication. | specialized | 9.1/10 | 9.3/10 | 9.0/10 | 8.6/10 |
| 3 | ServiceTitan Enterprise-grade software for plumbing and HVAC companies, offering advanced CRM, dispatching, reporting, and marketing tools. | enterprise | 9.2/10 | 9.6/10 | 7.8/10 | 8.4/10 |
| 4 | Fergus Plumber-specific job management software for quoting, scheduling, invoicing, and inventory tracking tailored to plumbing workflows. | specialized | 8.7/10 | 8.9/10 | 9.1/10 | 8.4/10 |
| 5 | Service Fusion Cloud-based solution for plumbing services with features for scheduling, quickbooks integration, customer portals, and GPS tracking. | specialized | 8.6/10 | 9.1/10 | 8.2/10 | 8.0/10 |
| 6 | FieldEdge Mobile-first field service software designed for plumbing and HVAC, including dispatching, flat-rate pricing, and accounting integration. | specialized | 8.3/10 | 8.7/10 | 7.9/10 | 8.0/10 |
| 7 | Workiz Field service platform for plumbers providing scheduling, invoicing, GPS tracking, and call booking from websites. | specialized | 8.4/10 | 8.7/10 | 7.8/10 | 8.1/10 |
| 8 | SuccessWare Robust business management system for plumbing contractors with CRM, dispatching, inventory, and performance analytics. | enterprise | 8.1/10 | 8.5/10 | 7.6/10 | 7.9/10 |
| 9 | mHelpDesk Simple field service management tool for plumbers featuring job scheduling, mobile app access, invoicing, and QuickBooks sync. | specialized | 8.0/10 | 8.3/10 | 7.9/10 | 7.6/10 |
| 10 | ServiceM8 Job management app for plumbing trades with scheduling, quoting, invoicing, and real-time job tracking via mobile devices. | specialized | 8.4/10 | 8.6/10 | 9.1/10 | 8.0/10 |
All-in-one field service management software that streamlines scheduling, dispatching, invoicing, and payments for plumbing businesses.
Comprehensive platform for service businesses like plumbing, handling quotes, scheduling, invoicing, and customer communication.
Enterprise-grade software for plumbing and HVAC companies, offering advanced CRM, dispatching, reporting, and marketing tools.
Plumber-specific job management software for quoting, scheduling, invoicing, and inventory tracking tailored to plumbing workflows.
Cloud-based solution for plumbing services with features for scheduling, quickbooks integration, customer portals, and GPS tracking.
Mobile-first field service software designed for plumbing and HVAC, including dispatching, flat-rate pricing, and accounting integration.
Field service platform for plumbers providing scheduling, invoicing, GPS tracking, and call booking from websites.
Robust business management system for plumbing contractors with CRM, dispatching, inventory, and performance analytics.
Simple field service management tool for plumbers featuring job scheduling, mobile app access, invoicing, and QuickBooks sync.
Job management app for plumbing trades with scheduling, quoting, invoicing, and real-time job tracking via mobile devices.
Housecall Pro
specializedAll-in-one field service management software that streamlines scheduling, dispatching, invoicing, and payments for plumbing businesses.
Smart Dispatching with drag-and-drop scheduling and automated technician assignment based on skills and location
Housecall Pro is an all-in-one field service management software tailored for plumbing businesses, enabling efficient scheduling, dispatching, invoicing, and customer management. It provides mobile apps for technicians to access jobs, update statuses, capture signatures, and process payments on-site. The platform also includes marketing tools, GPS tracking, and integrations with QuickBooks for seamless financial management, making it ideal for scaling plumbing operations.
Pros
- Comprehensive scheduling and real-time dispatching with GPS tracking
- Robust mobile app for technicians with on-site invoicing and payments
- Extensive integrations including QuickBooks and automated marketing tools
Cons
- Higher pricing tiers required for advanced features like unlimited users
- Steeper learning curve for customizing workflows
- Limited inventory management compared to specialized tools
Best For
Growing plumbing businesses with multiple technicians needing an end-to-end management solution.
Pricing
Starts at $65/user/month (billed annually) for Basic plan, up to $229/user/month for Unlimited plan with advanced features.
Jobber
specializedComprehensive platform for service businesses like plumbing, handling quotes, scheduling, invoicing, and customer communication.
ClientHub self-service portal allowing customers to request services, view invoices, and book appointments independently
Jobber is a robust field service management software tailored for plumbers and other home service pros, enabling efficient scheduling, dispatching, quoting, invoicing, and customer communication all in one platform. It features a mobile app for technicians to access job details, update statuses, capture signatures, and process payments on-site. The software integrates with accounting tools like QuickBooks and offers CRM capabilities to nurture client relationships and manage recurring service agreements.
Pros
- Intuitive drag-and-drop scheduling and automated dispatching
- Seamless quote-to-invoice workflow with payment processing
- Powerful mobile app for field techs with GPS tracking
Cons
- Pricing escalates quickly for advanced features in higher tiers
- Limited built-in inventory management for complex plumbing parts tracking
- Reporting customization requires workarounds or add-ons
Best For
Small to mid-sized plumbing companies seeking an all-in-one platform to streamline field operations, client billing, and team coordination without needing multiple tools.
Pricing
Core plan starts at $69/user/month (billed annually), Connect at $169/user/month, Grow at $349/user/month; free trial available, additional fees for payment processing.
ServiceTitan
enterpriseEnterprise-grade software for plumbing and HVAC companies, offering advanced CRM, dispatching, reporting, and marketing tools.
Real-time profitability dashboard that tracks margins per job, technician, and service type
ServiceTitan is a comprehensive cloud-based field service management platform tailored for plumbing and other home service businesses, offering end-to-end tools for scheduling, dispatching, invoicing, and customer relationship management. It provides advanced features like GPS tracking for technicians, inventory management, and integrated marketing automation to streamline operations and boost profitability. The software also includes robust reporting and analytics to track key performance indicators in real-time.
Pros
- Powerful all-in-one platform with scheduling, dispatching, and CRM integration
- Excellent mobile app for technicians with GPS and real-time updates
- Advanced analytics and profitability tracking tools
Cons
- High cost with custom enterprise-level pricing
- Steep learning curve and complex initial setup
- Overkill for very small plumbing operations
Best For
Mid-sized to large plumbing companies with multiple technicians seeking scalable, feature-rich management software.
Pricing
Custom quote-based pricing; typically starts at $300+ per technician/month plus setup fees, scaling with business size.
Fergus
specializedPlumber-specific job management software for quoting, scheduling, invoicing, and inventory tracking tailored to plumbing workflows.
Integrated supplier portal for real-time parts pricing and direct ordering from job sites
Fergus is a cloud-based job management software tailored for trade businesses like plumbers, providing tools for scheduling jobs, creating quotes and invoices, tracking timesheets, and managing inventory. Its mobile-first design enables field technicians to update job progress, capture photos, and order parts in real-time via GPS-enabled apps. The platform integrates with accounting software like Xero and major suppliers for seamless purchasing and financial reconciliation.
Pros
- Highly intuitive mobile app for on-site use
- Seamless supplier integrations for live pricing and ordering
- Real-time job tracking and reporting
Cons
- Limited advanced CRM and marketing tools
- Customer support response times can vary
- Geared more toward ANZ markets with fewer global integrations
Best For
Small to medium plumbing businesses needing straightforward job scheduling, invoicing, and field management without complex enterprise features.
Pricing
Starts at $49/user/month (Essentials), $79/user/month (Pro), $99/user/month (Premium); billed annually with discounts.
Service Fusion
specializedCloud-based solution for plumbing services with features for scheduling, quickbooks integration, customer portals, and GPS tracking.
Drag-and-drop scheduling board with live GPS technician tracking and geofencing alerts
Service Fusion is an all-in-one field service management software tailored for plumbing and other home service businesses, offering tools for scheduling, dispatching, invoicing, and customer management. It features a robust mobile app for technicians to access job details, update statuses, and capture signatures on-site, alongside CRM capabilities and inventory tracking. The platform integrates seamlessly with QuickBooks and provides real-time GPS monitoring to optimize field operations for plumbers.
Pros
- Comprehensive all-in-one platform with strong scheduling and dispatching tools
- Powerful mobile app supporting offline access and real-time updates
- Excellent integrations including QuickBooks and GPS tracking for efficient routing
Cons
- Pricing can be steep for small plumbing operations
- Moderate learning curve for full feature utilization
- Customer support response times vary during peak periods
Best For
Mid-sized plumbing companies with multiple technicians needing scalable tools for scheduling, invoicing, and field management.
Pricing
Starts at $195/month for basic plans (up to 3 users), scaling to $100+ per technician/month for Pro/Enterprise tiers with custom quotes available.
FieldEdge
specializedMobile-first field service software designed for plumbing and HVAC, including dispatching, flat-rate pricing, and accounting integration.
Dynamic dispatch board with real-time technician tracking and route optimization
FieldEdge is a comprehensive field service management software designed specifically for plumbing, HVAC, and electrical contractors, offering tools for scheduling, dispatching, invoicing, and customer relationship management. It features a mobile app that enables technicians to access job details, update statuses, capture payments, and manage inventory in real-time from the field. The platform integrates seamlessly with QuickBooks and other accounting systems, providing end-to-end workflow automation for service-based businesses.
Pros
- Powerful dispatching and scheduling with GPS tracking
- Seamless QuickBooks integration for accounting
- Robust mobile app for field technicians
Cons
- Higher pricing may deter small businesses
- Steeper learning curve for new users
- Reporting features could be more customizable
Best For
Mid-sized plumbing companies with multiple technicians needing integrated dispatching and mobile field management.
Pricing
Custom pricing starting around $100-$150 per user per month, with quotes based on company size and features.
Workiz
specializedField service platform for plumbers providing scheduling, invoicing, GPS tracking, and call booking from websites.
Instant call-to-job conversion with automated scheduling from incoming calls
Workiz is an all-in-one field service management software tailored for plumbers and other home service pros, offering tools for scheduling, dispatching, invoicing, and customer management. It features a robust mobile app for technicians to access jobs, update statuses, capture photos/videos, and process payments on-site. The platform integrates with QuickBooks, provides CRM and marketing automation, and includes GPS tracking for efficient routing.
Pros
- Comprehensive scheduling and real-time dispatching with GPS integration
- Feature-rich mobile app for on-the-go job management and payments
- Strong CRM, invoicing, and QuickBooks sync for streamlined operations
Cons
- Higher pricing tiers can strain small plumbing businesses
- Moderate learning curve for full feature utilization
- Reporting tools lack deep customization options
Best For
Mid-sized plumbing companies needing an integrated platform for job management, customer relations, and profitability tracking.
Pricing
Starts at $59/user/month (Essential, billed annually), up to $169/user/month (Elite); includes per-job fees and payment processing costs.
SuccessWare
enterpriseRobust business management system for plumbing contractors with CRM, dispatching, inventory, and performance analytics.
Integrated flat-rate pricing system with built-in catalogs and profitability analysis tailored for service trades
SuccessWare is a comprehensive business management platform tailored for home service contractors like plumbers, offering scheduling, dispatching, invoicing, CRM, and inventory management. It streamlines operations with mobile apps for technicians, QuickBooks integration, and flat-rate pricing tools to boost profitability. The software emphasizes paperless workflows and detailed reporting to help plumbing businesses scale efficiently.
Pros
- Powerful scheduling and GPS-enabled dispatching for efficient technician management
- Seamless QuickBooks integration and flat-rate pricing catalogs for accurate invoicing
- Robust mobile app with job updates, signatures, and inventory tracking
Cons
- Steep learning curve due to extensive features and outdated interface
- Custom pricing can be expensive for small teams
- Limited third-party integrations beyond core accounting tools
Best For
Mid-sized plumbing companies needing an all-in-one solution for field service operations and profitability tracking.
Pricing
Custom quotes starting at $195/month for base plans, plus per-user fees ($65-$95/user/month) and add-ons for advanced modules.
mHelpDesk
specializedSimple field service management tool for plumbers featuring job scheduling, mobile app access, invoicing, and QuickBooks sync.
Visual drag-and-drop scheduler with real-time GPS fleet tracking
mHelpDesk is a cloud-based field service management platform tailored for businesses like plumbing companies, offering tools for job scheduling, dispatching, invoicing, and customer relationship management. It features a mobile app for technicians to view jobs, update statuses, capture signatures, and track time on-site. The software integrates with QuickBooks for seamless accounting and includes GPS tracking to monitor field teams in real-time.
Pros
- Robust scheduling and drag-and-drop dispatching ideal for managing plumber jobs
- Strong mobile app with GPS tracking and offline capabilities for field techs
- Seamless QuickBooks integration for easy invoicing and payments
Cons
- Pricing scales quickly with additional users, less ideal for solo plumbers
- Limited advanced inventory management compared to plumber-specific tools
- Reporting features lack depth for complex analytics
Best For
Small to mid-sized plumbing businesses needing reliable scheduling and dispatching without overly complex setups.
Pricing
Starts at $169/month (billed annually) for up to 5 users with core features; higher tiers up to $399/month for 10+ users and advanced options.
ServiceM8
specializedJob management app for plumbing trades with scheduling, quoting, invoicing, and real-time job tracking via mobile devices.
Mobile-first job acceptance with instant payment processing and customer signatures
ServiceM8 is a cloud-based job management software tailored for field service trades like plumbing, offering tools for scheduling, dispatching, quoting, invoicing, and real-time job tracking via a robust mobile app. It enables plumbers to manage jobs from initial quote to final payment on-site, with GPS tracking and inventory management to streamline operations. The platform integrates seamlessly with accounting software like QuickBooks and Xero, making it ideal for small to medium-sized service businesses.
Pros
- Highly intuitive mobile app for field technicians
- Real-time GPS job tracking and dispatching
- Seamless on-site quoting and invoicing
Cons
- Reporting and analytics lack depth compared to enterprise tools
- Limited advanced CRM features
- Pricing can escalate for larger teams with high job volumes
Best For
Small to medium plumbing businesses seeking a mobile-first solution for efficient job management without complex setup.
Pricing
Starts at $29/month minimum (around $9/active user/month), with tiers up to $149/user/month for advanced features; billed annually in AUD.
Conclusion
The reviewed plumbing management software tools, varying in focus from all-in-one workflows to enterprise-grade solutions, address diverse operational needs. Housecall Pro leads as the top choice, excelling in streamlining scheduling, invoicing, and customer interactions. Jobber and ServiceTitan also stand out, offering robust features tailored to different business sizes and priorities, making them strong alternatives.
Harness the efficiency of top-performing software—start with Housecall Pro to simplify workflows, save time, and enhance your plumbing business's success.
Tools Reviewed
All tools were independently evaluated for this comparison