Quick Overview
- 1#1: Housecall Pro - All-in-one field service software for plumbers with real-time dispatching, GPS tracking, scheduling, and invoicing.
- 2#2: ServiceTitan - Enterprise platform for home services like plumbing offering intelligent dispatching, CRM, and revenue optimization tools.
- 3#3: Jobber - Field service management tool for trades with drag-and-drop scheduling, automated dispatching, and client communication.
- 4#4: FieldEdge - Specialized FSM software for plumbing and HVAC contractors featuring mobile dispatch boards and technician routing.
- 5#5: Service Fusion - Comprehensive dispatch and management software for service pros with GPS tracking, QuickBooks sync, and job tracking.
- 6#6: Fergus - Job management platform for plumbers and trades with scheduling, real-time dispatch updates, and profitability tools.
- 7#7: ServiceM8 - Mobile-first job dispatch app for tradespeople including quoting, scheduling, and on-site invoice generation.
- 8#8: Kickserv - Affordable field service software with dispatching calendar, technician assignment, and automated notifications.
- 9#9: Successware - Contractor business software with visual dispatch board, flat-rate pricing, and technician performance tracking.
- 10#10: RazorSync - Mobile dispatch solution for field technicians offering scheduling, GPS integration, and paperless invoicing.
We evaluated these tools based on key factors like real-time dispatching capabilities, GPS tracking, scheduling efficiency, and overall business value, ensuring they deliver robust, user-friendly solutions tailored to the unique demands of plumbing services.
Comparison Table
For plumbing businesses aiming to enhance operational efficiency, selecting the right dispatch software is key to managing jobs, teams, and customers effectively. This comparison table evaluates top tools like Housecall Pro, ServiceTitan, Jobber, FieldEdge, Service Fusion, and more, highlighting core features, usability, and practical advantages to guide informed choices. Readers will gain clarity on how each solution aligns with their specific needs—from scheduling to invoicing—to optimize daily workflows and drive success.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Housecall Pro All-in-one field service software for plumbers with real-time dispatching, GPS tracking, scheduling, and invoicing. | specialized | 9.4/10 | 9.6/10 | 9.2/10 | 9.0/10 |
| 2 | ServiceTitan Enterprise platform for home services like plumbing offering intelligent dispatching, CRM, and revenue optimization tools. | enterprise | 9.2/10 | 9.6/10 | 8.1/10 | 8.4/10 |
| 3 | Jobber Field service management tool for trades with drag-and-drop scheduling, automated dispatching, and client communication. | specialized | 8.9/10 | 9.1/10 | 8.8/10 | 8.5/10 |
| 4 | FieldEdge Specialized FSM software for plumbing and HVAC contractors featuring mobile dispatch boards and technician routing. | specialized | 8.6/10 | 9.1/10 | 8.2/10 | 8.3/10 |
| 5 | Service Fusion Comprehensive dispatch and management software for service pros with GPS tracking, QuickBooks sync, and job tracking. | specialized | 8.2/10 | 8.5/10 | 7.8/10 | 7.9/10 |
| 6 | Fergus Job management platform for plumbers and trades with scheduling, real-time dispatch updates, and profitability tools. | specialized | 8.1/10 | 8.4/10 | 7.9/10 | 7.7/10 |
| 7 | ServiceM8 Mobile-first job dispatch app for tradespeople including quoting, scheduling, and on-site invoice generation. | specialized | 8.4/10 | 8.6/10 | 9.1/10 | 8.0/10 |
| 8 | Kickserv Affordable field service software with dispatching calendar, technician assignment, and automated notifications. | specialized | 7.9/10 | 7.7/10 | 8.4/10 | 7.8/10 |
| 9 | Successware Contractor business software with visual dispatch board, flat-rate pricing, and technician performance tracking. | specialized | 7.8/10 | 8.5/10 | 7.2/10 | 7.5/10 |
| 10 | RazorSync Mobile dispatch solution for field technicians offering scheduling, GPS integration, and paperless invoicing. | specialized | 7.8/10 | 8.1/10 | 8.0/10 | 7.4/10 |
All-in-one field service software for plumbers with real-time dispatching, GPS tracking, scheduling, and invoicing.
Enterprise platform for home services like plumbing offering intelligent dispatching, CRM, and revenue optimization tools.
Field service management tool for trades with drag-and-drop scheduling, automated dispatching, and client communication.
Specialized FSM software for plumbing and HVAC contractors featuring mobile dispatch boards and technician routing.
Comprehensive dispatch and management software for service pros with GPS tracking, QuickBooks sync, and job tracking.
Job management platform for plumbers and trades with scheduling, real-time dispatch updates, and profitability tools.
Mobile-first job dispatch app for tradespeople including quoting, scheduling, and on-site invoice generation.
Affordable field service software with dispatching calendar, technician assignment, and automated notifications.
Contractor business software with visual dispatch board, flat-rate pricing, and technician performance tracking.
Mobile dispatch solution for field technicians offering scheduling, GPS integration, and paperless invoicing.
Housecall Pro
specializedAll-in-one field service software for plumbers with real-time dispatching, GPS tracking, scheduling, and invoicing.
Live GPS tracking with intelligent auto-dispatch and geofencing for real-time technician monitoring and optimized routing
Housecall Pro is a comprehensive field service management software tailored for plumbers and other home service pros, offering robust dispatching capabilities including drag-and-drop scheduling, real-time GPS tracking, and route optimization. It enables efficient job assignment to technicians via a mobile app, with features like automated notifications, service history access, and customer updates. Beyond dispatching, it integrates invoicing, online payments, and CRM tools to streamline entire workflows for plumbing businesses.
Pros
- Intuitive drag-and-drop scheduling and real-time GPS dispatching
- Powerful mobile app for technicians with job details and photo uploads
- Seamless integrations with QuickBooks and other accounting tools
Cons
- Higher pricing tiers can add up for larger teams
- Occasional reports of customer support delays during peak times
- Advanced customization requires time to master
Best For
Mid-sized plumbing companies with 5-50 technicians seeking an all-in-one dispatch and management platform to scale operations efficiently.
Pricing
Essential plan starts at $65/month (1 user); Plus at $129/month (up to 7 users); Max at $229/month (up to 21 users); billed annually with per-user add-ons.
ServiceTitan
enterpriseEnterprise platform for home services like plumbing offering intelligent dispatching, CRM, and revenue optimization tools.
Visual Dispatch Board with intelligent scheduling that automatically optimizes routes, balances workloads, and predicts job durations in real-time
ServiceTitan is a comprehensive field service management platform tailored for plumbing and HVAC businesses, excelling in dispatch and scheduling with a visual drag-and-drop dispatch board, real-time GPS tracking, and intelligent routing. It integrates job management, invoicing, CRM, and reporting to streamline operations from call booking to payment collection. Designed for scaling service companies, it offers mobile apps for technicians with offline capabilities and advanced analytics for optimizing profitability.
Pros
- Powerful visual dispatch board with drag-and-drop scheduling and AI-assisted optimization for efficient plumber routing
- Robust mobile app for field technicians enabling real-time updates, GPS integration, and flat-rate pricing
- Comprehensive reporting and analytics for tracking KPIs like revenue per job and technician performance
Cons
- High cost with custom pricing that can exceed $300 per user/month, making it less accessible for small operations
- Steep learning curve due to extensive features and complex interface requiring significant training
- Lengthy onboarding and implementation process, often taking weeks or months
Best For
Mid-sized to large plumbing companies with multiple technicians seeking an enterprise-grade all-in-one dispatch and management solution.
Pricing
Custom quote-based pricing, typically $200–$400+ per technician per month plus setup fees and add-ons for features like call center integration.
Jobber
specializedField service management tool for trades with drag-and-drop scheduling, automated dispatching, and client communication.
Client Hub: A self-service portal where customers can request bookings, view job history, pay invoices, and communicate directly.
Jobber is an all-in-one field service management software tailored for plumbers and other home service pros, enabling efficient job scheduling, dispatching, invoicing, and customer communication. It features drag-and-drop scheduling, GPS tracking for technicians via a robust mobile app, and automated client updates to streamline plumber dispatch operations. The platform also handles quoting, payments, and CRM, helping businesses manage everything from lead to completion in one place.
Pros
- Intuitive drag-and-drop scheduling and real-time dispatching with GPS tracking
- Powerful mobile app for plumbers in the field to update jobs, capture signatures, and process payments
- Seamless integrations with QuickBooks, Google Calendar, and payment processors
Cons
- Advanced features like multi-location support locked behind higher-tier plans
- Pricing increases significantly with additional users, impacting larger teams
- Reporting and customization options can feel limited for complex plumbing operations
Best For
Small to mid-sized plumbing businesses needing an integrated dispatch, scheduling, and billing solution without heavy customization.
Pricing
Starts at $49/month (Core) for solo operators, $149/month (Connect), $299+/month (Grow) for teams; billed annually with per-user fees after first user.
FieldEdge
specializedSpecialized FSM software for plumbing and HVAC contractors featuring mobile dispatch boards and technician routing.
Two-way QuickBooks synchronization for automatic syncing of invoices, payments, and job data
FieldEdge is a cloud-based field service management software designed for plumbing, HVAC, and electrical contractors, focusing on efficient dispatching, scheduling, and job management. It offers real-time GPS tracking, mobile apps for technicians, automated routing, and comprehensive invoicing tools to streamline operations. The platform emphasizes integration with accounting systems like QuickBooks, making it a robust solution for service-based businesses handling plumber dispatch needs.
Pros
- Powerful drag-and-drop scheduling and dispatching with real-time updates
- Strong mobile app for technicians including GPS and job details
- Seamless QuickBooks integration for effortless accounting
Cons
- Pricing can be steep for smaller teams
- Steeper learning curve due to extensive features
- Occasional reports of customer support delays
Best For
Mid-sized plumbing companies needing integrated dispatch, scheduling, and accounting for multiple technicians.
Pricing
Quote-based pricing starting at around $115 per user/month, with setup fees and add-ons for advanced features.
Service Fusion
specializedComprehensive dispatch and management software for service pros with GPS tracking, QuickBooks sync, and job tracking.
Smart Dispatch AI that automatically assigns jobs based on technician skills, location, and availability
Service Fusion is an all-in-one field service management software designed for plumbing and HVAC businesses, focusing on efficient dispatching, scheduling, and job management. It provides drag-and-drop scheduling, real-time GPS tracking for technicians, and a mobile app for on-the-go updates, invoicing, and customer communication. The platform integrates inventory tracking, QuickBooks syncing, and reporting tools to streamline operations from dispatch to payment.
Pros
- Robust dispatching with GPS tracking and route optimization
- Comprehensive mobile app for technicians with offline capabilities
- Seamless QuickBooks integration for invoicing and payments
Cons
- Steeper learning curve for new users
- Higher pricing may not suit small operations
- Occasional reports of software glitches and slow support response
Best For
Medium-sized plumbing companies needing scalable dispatching and full workflow automation.
Pricing
Starts at $195/month for Essentials plan (up to 3 users), $365/month for Pro (unlimited users), with Enterprise custom pricing.
Fergus
specializedJob management platform for plumbers and trades with scheduling, real-time dispatch updates, and profitability tools.
Smart Inventory system that tracks parts usage in real-time across jobs and automates reorder alerts
Fergus is a cloud-based job management software tailored for trade businesses like plumbers, providing tools for scheduling, dispatching jobs, quoting, invoicing, and inventory tracking. It features a robust mobile app for technicians to view jobs, log time, capture photos, and update statuses in real-time, streamlining field operations. The platform integrates with accounting software like Xero and QuickBooks, offering real-time dashboards for business oversight.
Pros
- Intuitive scheduling and dispatch board for efficient job allocation
- Strong mobile app with offline capabilities for field plumbers
- Automated inventory management tailored for parts-heavy trades
Cons
- Limited integrations outside ANZ region (e.g., fewer US options)
- Pricing can add up for teams with many users
- Steeper learning curve for advanced reporting features
Best For
Medium-sized plumbing businesses in Australia/New Zealand needing integrated dispatch, inventory, and invoicing.
Pricing
Starts at NZ$49/month (Essentials, up to 5 users), NZ$99/month (Pro), NZ$149/month (Premium); per-user fees apply beyond base.
ServiceM8
specializedMobile-first job dispatch app for tradespeople including quoting, scheduling, and on-site invoice generation.
Drag-and-drop visual scheduling board with live GPS technician locations for optimized dispatching
ServiceM8 is a cloud-based job management software tailored for field service businesses like plumbing, enabling efficient scheduling, dispatching, quoting, invoicing, and real-time job tracking. It features a robust mobile app for plumbers to log time, attach photos/videos, capture signatures, and update job status on-site, while the office dashboard handles customer management and reporting. The platform integrates seamlessly with accounting tools like QuickBooks and Xero, making it ideal for streamlining plumber dispatch workflows.
Pros
- Highly intuitive mobile app for field technicians with offline capabilities
- Real-time GPS tracking and communication between office and field
- Strong integrations with accounting and payment systems
Cons
- Pricing scales up quickly for high-volume jobs
- Reporting features lack depth in entry-level plans
- Limited built-in inventory management for parts tracking
Best For
Small to medium plumbing businesses seeking simple, mobile-first dispatching and job management without enterprise-level complexity.
Pricing
Starts at AU$29/month for Essentials (includes 20 jobs/month, $0.29/extra job); Pro plan at AU$149/month for 500 jobs; technicians free, office users additional.
Kickserv
specializedAffordable field service software with dispatching calendar, technician assignment, and automated notifications.
Drag-and-drop visual scheduler that simplifies real-time technician assignment and rescheduling for plumbing dispatches
Kickserv is a cloud-based field service management platform tailored for small to medium-sized plumbing businesses, focusing on efficient job scheduling, technician dispatching, and customer management. It provides a centralized dashboard for creating jobs, assigning plumbers via drag-and-drop calendars, and tracking progress in real-time through its mobile app. Additional features include invoicing, QuickBooks integration, and basic GPS location sharing to optimize dispatch workflows for plumbing services.
Pros
- Intuitive drag-and-drop scheduling and dispatching calendar
- Robust mobile app for plumbers to update job status and capture signatures
- Seamless QuickBooks integration for invoicing and payments
Cons
- Limited advanced routing or optimization tools compared to enterprise solutions
- Reporting capabilities are basic and lack deep customization
- GPS tracking is functional but not as precise or automated as top competitors
Best For
Small plumbing companies with 1-10 technicians seeking an affordable, straightforward dispatch solution without complex enterprise needs.
Pricing
Starts at $59/user/month (billed annually) for the Professional plan, with higher tiers up to $119/user/month; free trial available.
Successware
specializedContractor business software with visual dispatch board, flat-rate pricing, and technician performance tracking.
Advanced service agreement module for automated renewals and tracking
Successware is a comprehensive field service management software designed for plumbing, HVAC, and electrical contractors, focusing on efficient dispatching and scheduling. It offers drag-and-drop scheduling boards, GPS-enabled mobile apps for technicians, and integrated CRM, invoicing, and inventory tools. The platform helps streamline operations from job dispatch to payment collection, with strong emphasis on service agreement management.
Pros
- Robust drag-and-drop dispatching with technician skill matching
- Feature-rich mobile app for real-time updates and GPS tracking
- Integrated accounting and service agreement tracking
Cons
- Steeper learning curve for new users
- Pricing requires custom quotes and can be expensive for small teams
- User interface feels dated compared to modern competitors
Best For
Mid-sized plumbing companies with 10+ technicians needing advanced dispatch and contract management.
Pricing
Custom quote-based pricing, typically $150-$300 per user/month plus implementation fees.
RazorSync
specializedMobile dispatch solution for field technicians offering scheduling, GPS integration, and paperless invoicing.
Offline-capable mobile app that syncs automatically upon reconnection, ideal for plumbers in low-signal areas
RazorSync is a cloud-based field service management platform tailored for trades like plumbing, offering tools for scheduling, dispatching, job tracking, and invoicing. It features a mobile app for technicians to view jobs, update statuses, capture signatures, and accept payments on-site, with real-time GPS integration for route optimization. The software syncs with QuickBooks for seamless accounting and supports offline access for reliable field operations.
Pros
- Robust mobile app with offline functionality for plumbers in the field
- Real-time GPS dispatching and drag-and-drop scheduling board
- Strong QuickBooks integration for quick invoicing and payments
Cons
- Limited advanced analytics and reporting options
- Pricing scales quickly for teams larger than 5 technicians
- Occasional sync delays reported during peak usage
Best For
Small to mid-sized plumbing companies needing straightforward mobile dispatching without complex enterprise features.
Pricing
Starts at $65/month (Starter for up to 3 users), $125/month (Pro), $225/month (Advanced); enterprise custom pricing.
Conclusion
Throughout the review, Housecall Pro stands out as the top choice, combining all-in-one features like real-time dispatching and invoicing to simplify plumbing operations. ServiceTitan and Jobber closely follow, with ServiceTitan offering enterprise-level revenue tools and Jobber excelling in intuitive scheduling—each a strong alternative for distinct business needs. Together, these leaders and others demonstrate the broad range of solutions available to plumbers looking to enhance efficiency.
Take the first step to streamline your operations: explore Housecall Pro, the #1 dispatch software, and discover how it can transform your business workflow today.
Tools Reviewed
All tools were independently evaluated for this comparison