Quick Overview
- 1#1: Epic MyChart - A leading patient portal offering secure access to medical records, appointment scheduling, prescription refills, and direct messaging with providers.
- 2#2: athenaOne Patient Portal - Comprehensive patient engagement platform enabling access to health summaries, billing, telehealth visits, and secure provider communication.
- 3#3: FollowMyHealth - Universal patient portal that aggregates health data from multiple providers, supporting records access, virtual visits, and personalized health tools.
- 4#4: Oracle Health Patient Portal - Robust portal for patients to view test results, manage appointments, communicate securely, and access educational resources.
- 5#5: eClinicalWorks Patient Portal - HIPAA-compliant portal providing electronic health records access, online scheduling, prescription management, and patient-provider messaging.
- 6#6: NextGen Patient Portal - Integrated patient portal for viewing visit summaries, lab results, immunizations, and facilitating secure email with healthcare teams.
- 7#7: Practice Fusion Patient Portal - Cloud-based portal allowing patients to access charts, request appointments, sign documents, and exchange messages with providers.
- 8#8: Kareo Patient Portal - User-friendly portal for managing appointments, payments, prescriptions, and secure access to personal health information.
- 9#9: AdvancedMD Patient Portal - Efficient portal supporting online booking, record access, billing payments, and encrypted communication for better patient engagement.
- 10#10: CharmHealth Patient Portal - Affordable, feature-rich portal offering health record access, telehealth integration, appointment reminders, and provider messaging.
We curated these tools based on rigorous evaluation of features such as secure data access and communication, telehealth integration, and billing management, alongside quality markers like compliance, ease of use, and overall value for both patients and providers.
Comparison Table
Patient portals are vital for streamlining patient-provider interactions and access to care, and this comparison table explores key tools like Epic MyChart, athenaOne Patient Portal, FollowMyHealth, Oracle Health Patient Portal, eClinicalWorks Patient Portal, and more. Readers will discover details on each platform's core features, usability, and unique strengths, enabling informed decisions for integrating into healthcare workflows.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Epic MyChart A leading patient portal offering secure access to medical records, appointment scheduling, prescription refills, and direct messaging with providers. | enterprise | 9.4/10 | 9.8/10 | 8.7/10 | 9.5/10 |
| 2 | athenaOne Patient Portal Comprehensive patient engagement platform enabling access to health summaries, billing, telehealth visits, and secure provider communication. | enterprise | 9.1/10 | 9.4/10 | 8.9/10 | 8.7/10 |
| 3 | FollowMyHealth Universal patient portal that aggregates health data from multiple providers, supporting records access, virtual visits, and personalized health tools. | enterprise | 8.2/10 | 8.7/10 | 7.5/10 | 8.5/10 |
| 4 | Oracle Health Patient Portal Robust portal for patients to view test results, manage appointments, communicate securely, and access educational resources. | enterprise | 8.2/10 | 9.0/10 | 7.5/10 | 7.8/10 |
| 5 | eClinicalWorks Patient Portal HIPAA-compliant portal providing electronic health records access, online scheduling, prescription management, and patient-provider messaging. | enterprise | 8.2/10 | 8.7/10 | 7.8/10 | 8.0/10 |
| 6 | NextGen Patient Portal Integrated patient portal for viewing visit summaries, lab results, immunizations, and facilitating secure email with healthcare teams. | enterprise | 8.1/10 | 8.7/10 | 7.4/10 | 7.8/10 |
| 7 | Practice Fusion Patient Portal Cloud-based portal allowing patients to access charts, request appointments, sign documents, and exchange messages with providers. | specialized | 7.6/10 | 7.4/10 | 8.0/10 | 9.2/10 |
| 8 | Kareo Patient Portal User-friendly portal for managing appointments, payments, prescriptions, and secure access to personal health information. | specialized | 8.2/10 | 8.4/10 | 8.1/10 | 7.9/10 |
| 9 | AdvancedMD Patient Portal Efficient portal supporting online booking, record access, billing payments, and encrypted communication for better patient engagement. | enterprise | 8.2/10 | 8.7/10 | 7.9/10 | 7.5/10 |
| 10 | CharmHealth Patient Portal Affordable, feature-rich portal offering health record access, telehealth integration, appointment reminders, and provider messaging. | specialized | 8.1/10 | 8.2/10 | 8.4/10 | 7.9/10 |
A leading patient portal offering secure access to medical records, appointment scheduling, prescription refills, and direct messaging with providers.
Comprehensive patient engagement platform enabling access to health summaries, billing, telehealth visits, and secure provider communication.
Universal patient portal that aggregates health data from multiple providers, supporting records access, virtual visits, and personalized health tools.
Robust portal for patients to view test results, manage appointments, communicate securely, and access educational resources.
HIPAA-compliant portal providing electronic health records access, online scheduling, prescription management, and patient-provider messaging.
Integrated patient portal for viewing visit summaries, lab results, immunizations, and facilitating secure email with healthcare teams.
Cloud-based portal allowing patients to access charts, request appointments, sign documents, and exchange messages with providers.
User-friendly portal for managing appointments, payments, prescriptions, and secure access to personal health information.
Efficient portal supporting online booking, record access, billing payments, and encrypted communication for better patient engagement.
Affordable, feature-rich portal offering health record access, telehealth integration, appointment reminders, and provider messaging.
Epic MyChart
enterpriseA leading patient portal offering secure access to medical records, appointment scheduling, prescription refills, and direct messaging with providers.
Real-time access to clinical data like test results and medications directly from the provider's Epic EHR
Epic MyChart is a premier patient portal software developed by Epic Systems, enabling patients to securely access their electronic health records, view lab results, manage appointments, and communicate with healthcare providers. It offers features like prescription refills, bill payments, visit summaries, and integration with wearables for a holistic view of health data. Widely used by major hospitals, it facilitates seamless patient-provider interaction within Epic's robust EHR ecosystem.
Pros
- Comprehensive feature set including real-time test results, secure messaging, and appointment scheduling
- HIPAA-compliant security and seamless EHR integration for accurate data
- Excellent mobile app with push notifications and telehealth support
Cons
- Interface can feel cluttered or slow during peak times
- Availability limited to Epic-using providers
- Occasional login or navigation frustrations for less tech-savvy users
Best For
Large healthcare organizations and their patients needing an integrated, feature-rich portal for comprehensive health management.
Pricing
Free for patients; enterprise licensing for providers with custom pricing often exceeding millions for full Epic suite implementation.
athenaOne Patient Portal
enterpriseComprehensive patient engagement platform enabling access to health summaries, billing, telehealth visits, and secure provider communication.
Nationwide athenahealth network interoperability for effortless data exchange and care coordination across providers
athenaOne Patient Portal by athenahealth is a cloud-based patient engagement platform that allows patients to securely access medical records, view test results, schedule appointments, request prescription refills, and communicate with providers via secure messaging. Integrated deeply with athenahealth's EHR and practice management suite, it streamlines workflows for healthcare practices while enhancing patient experience through mobile apps and telehealth capabilities. The portal emphasizes interoperability, enabling data sharing across athenahealth's extensive network of providers.
Pros
- Seamless integration with athenaOne EHR for real-time data access
- Comprehensive patient tools including telehealth, bill pay, and mobile app
- Strong interoperability and compliance with HIPAA and ONC standards
Cons
- Pricing can be high for small practices
- Customization options require vendor support
- Occasional performance issues during peak usage
Best For
Mid-to-large healthcare practices already using or planning to adopt athenahealth's ecosystem for integrated patient engagement.
Pricing
Custom quote-based pricing, typically bundled with athenaOne EHR at $140-$300 per provider per month depending on practice size and modules.
FollowMyHealth
enterpriseUniversal patient portal that aggregates health data from multiple providers, supporting records access, virtual visits, and personalized health tools.
Universal patient account that aggregates health data from multiple providers into a single, accessible portal
FollowMyHealth is a leading patient portal platform that provides secure access to medical records, appointment scheduling, secure messaging with providers, prescription management, and bill payment. It integrates seamlessly with major EHR systems like Allscripts, Cerner, and Epic, enabling patients to view lab results, immunization history, and visit summaries in one place. The platform supports telehealth visits and offers a mobile app for convenient on-the-go access, enhancing overall patient engagement and care coordination.
Pros
- Extensive EHR integrations for broad compatibility
- Comprehensive features including telehealth and proxy access
- HIPAA-compliant security with mobile app support
Cons
- Dated user interface in some implementations
- Occasional login and performance issues reported
- Customization and experience vary by provider
Best For
Healthcare providers and large health systems needing a scalable, EHR-integrated patient portal for high-volume patient engagement.
Pricing
Custom enterprise pricing based on provider size, patient volume, and features; typically subscription-based with no direct patient costs.
Oracle Health Patient Portal
enterpriseRobust portal for patients to view test results, manage appointments, communicate securely, and access educational resources.
Seamless, real-time bidirectional integration with Oracle Health EHR for instant access to comprehensive patient data
Oracle Health Patient Portal is an enterprise-grade patient engagement platform integrated with Oracle's electronic health record (EHR) systems, enabling patients to securely access medical records, lab results, medications, and visit summaries. It supports secure messaging with providers, appointment scheduling, prescription refills, and billing management. Designed for large healthcare organizations, it prioritizes HIPAA compliance, scalability, and real-time data synchronization across Oracle Health ecosystems.
Pros
- Deep integration with Oracle Health EHR for real-time data access
- Enterprise-level security and HIPAA compliance features
- Scalable for large health systems with robust customization options
Cons
- Steep learning curve for non-technical users
- High implementation and customization costs
- Limited flexibility for smaller practices without Oracle ecosystem
Best For
Large hospitals and health systems seeking integrated, scalable patient portals within the Oracle Health platform.
Pricing
Custom enterprise pricing via subscription model; typically starts at thousands per month based on users and facilities—contact sales for quotes.
eClinicalWorks Patient Portal
enterpriseHIPAA-compliant portal providing electronic health records access, online scheduling, prescription management, and patient-provider messaging.
Healow app's Open Access scheduling, allowing patients to book appointments without logging in for faster access.
eClinicalWorks Patient Portal, accessible via the Healow app and web platform, enables patients to securely view medical records, lab results, and allergies, while facilitating appointment scheduling, prescription refills, and secure messaging with providers. Deeply integrated with the eClinicalWorks EHR system, it supports telehealth visits, bill payments, and patient-generated health data submission. Designed for enhancing patient-provider communication, it serves as a central hub for managing healthcare needs within practices using eClinicalWorks.
Pros
- Seamless integration with eClinicalWorks EHR for real-time data access
- Comprehensive mobile app (Healow) with telehealth and appointment booking
- Supports patient engagement tools like secure messaging and bill pay
Cons
- User interface can feel dated and less intuitive compared to modern alternatives
- Occasional technical glitches and slow loading times reported
- Limited customization options for practices
Best For
Mid-sized to large healthcare practices already invested in the eClinicalWorks EHR ecosystem looking for an integrated patient portal.
Pricing
Bundled with eClinicalWorks EHR subscriptions, typically $449-$699 per provider per month; no standalone pricing for the patient portal.
NextGen Patient Portal
enterpriseIntegrated patient portal for viewing visit summaries, lab results, immunizations, and facilitating secure email with healthcare teams.
Real-time EHR synchronization for instant access to lab results and visit summaries
NextGen Patient Portal is a robust, EHR-integrated platform that allows patients to securely access medical records, view test results, and manage their healthcare online. It supports appointment scheduling, secure messaging with providers, prescription refills, and online bill payments, all within a HIPAA-compliant environment. Primarily designed for practices using NextGen Healthcare's enterprise EHR systems, it streamlines patient-provider communication and enhances engagement for larger organizations.
Pros
- Deep integration with NextGen EHR for real-time data access
- Comprehensive tools including self-scheduling and secure messaging
- Strong compliance features and mobile app support
Cons
- Interface feels dated compared to modern competitors
- Complex setup requires IT support
- Pricing tied to full EHR suite, not ideal for standalone use
Best For
Mid-to-large healthcare practices already using NextGen EHR who need scalable patient engagement tools.
Pricing
Bundled with NextGen EHR subscriptions; typically $300-$600 per provider/month with custom enterprise pricing.
Practice Fusion Patient Portal
specializedCloud-based portal allowing patients to access charts, request appointments, sign documents, and exchange messages with providers.
Fully free, no-cost patient portal with direct EHR integration, eliminating barriers to adoption for budget-conscious practices
Practice Fusion Patient Portal is a web-based platform integrated with Practice Fusion's free EHR system, allowing patients to securely access their medical records, view test results, visit summaries, medications, and allergies. Patients can request appointments, refill prescriptions, and communicate via secure messaging with their healthcare providers. Designed for simplicity, it supports patient engagement primarily for small to medium-sized practices using the Practice Fusion ecosystem.
Pros
- Completely free for patients and providers, with no subscription fees
- Seamless integration with Practice Fusion EHR for real-time data access
- User-friendly interface supporting secure messaging and appointment requests
Cons
- Limited to practices already using Practice Fusion EHR
- Fewer advanced features like video visits or extensive customization compared to premium alternatives
- Occasional reports of slow loading times and technical glitches
Best For
Patients of small independent or primary care practices seeking a straightforward, cost-free way to access records and communicate with providers.
Pricing
Free for patients and providers as part of Practice Fusion's ad-supported EHR platform.
Kareo Patient Portal
specializedUser-friendly portal for managing appointments, payments, prescriptions, and secure access to personal health information.
Deep integration with Kareo Billing for one-click online payments and statements directly in the portal
Kareo Patient Portal is a secure, web-based platform integrated with Kareo's EHR and practice management software, allowing patients to access health records, schedule appointments, and communicate with providers. It supports features like online bill pay, prescription refills, and secure messaging to enhance patient engagement. Designed primarily for small to mid-sized practices, it streamlines administrative tasks while ensuring HIPAA compliance.
Pros
- Seamless integration with Kareo EHR and billing for unified workflows
- Mobile-responsive design for easy patient access
- HIPAA-compliant secure messaging and data sharing
Cons
- Limited customization options compared to standalone portals
- Requires Kareo subscription, not ideal as a standalone solution
- Occasional reports of slow loading times during peak usage
Best For
Small to mid-sized medical practices already using Kareo software seeking an integrated patient engagement tool.
Pricing
Included in Kareo plans starting at $110 per provider per month; no separate portal pricing.
AdvancedMD Patient Portal
enterpriseEfficient portal supporting online booking, record access, billing payments, and encrypted communication for better patient engagement.
Deep integration with practice management for automated appointment confirmations, billing, and eligibility checks in one platform
AdvancedMD Patient Portal is a cloud-based platform integrated with AdvancedMD's EHR and practice management system, allowing patients to access their health records, schedule appointments, and communicate securely with providers. It supports features like online bill pay, prescription refills, test result viewing, and mobile accessibility for convenient self-service. Designed primarily for practices using the AdvancedMD ecosystem, it streamlines patient engagement while ensuring HIPAA compliance.
Pros
- Seamless integration with AdvancedMD EHR and billing for unified workflows
- Robust appointment scheduling with real-time availability and reminders
- Secure messaging and telehealth capabilities enhance patient-provider communication
Cons
- Limited customization options outside the AdvancedMD suite
- Interface can feel dated compared to modern competitors
- Pricing scales with practice size, potentially expensive for smaller clinics
Best For
Mid-sized medical practices already invested in the AdvancedMD ecosystem seeking an integrated patient engagement tool.
Pricing
Custom pricing typically starts at $400-$600 per provider/month including patient portal as part of EHR bundles; additional fees for advanced modules.
CharmHealth Patient Portal
specializedAffordable, feature-rich portal offering health record access, telehealth integration, appointment reminders, and provider messaging.
Bidirectional eligibility verification and integrated telehealth for streamlined virtual care
CharmHealth Patient Portal is a secure, web-based platform integrated with the CharmHealth EHR system, allowing patients to access medical records, lab results, and immunization history. It supports secure messaging with providers, online appointment scheduling, prescription refills, telehealth visits, and bill payments. Designed for small to mid-sized practices, it promotes efficient patient engagement while ensuring HIPAA compliance.
Pros
- Seamless integration with CharmHealth EHR for real-time data access
- User-friendly mobile-responsive interface accessible via app or web
- Comprehensive tools including telehealth, secure messaging, and self-scheduling
Cons
- Limited advanced analytics or AI-driven features compared to enterprise solutions
- Customization options are basic and provider-dependent
- Occasional reports of slow loading times during peak usage
Best For
Small to medium-sized independent practices seeking an affordable, integrated patient portal without complex setup.
Pricing
Included in CharmHealth EHR plans starting at $259/provider/month (billed annually); no standalone portal pricing.
Conclusion
After evaluating top patient portal software, Epic MyChart stands out as the leading choice, offering robust features like secure record access, appointment scheduling, and direct provider messaging. AthenaOne and FollowMyHealth are strong alternatives, with AthenaOne excelling in comprehensive engagement and FollowMyHealth in aggregating health data from multiple providers. Together, these tools simplify health management, bridging gaps between patients and their care teams.
Explore Epic MyChart to experience seamless, secure access to your health records, appointments, and provider communication—start taking control of your health today.
Tools Reviewed
All tools were independently evaluated for this comparison