Quick Overview
- 1#1: Epic - Comprehensive EHR platform managing patient records, clinical workflows, scheduling, and interoperability for large hospitals and health systems.
- 2#2: Oracle Health - Integrated EHR and health IT solutions formerly Cerner, handling patient management, analytics, and population health across enterprises.
- 3#3: athenahealth - Cloud-based EHR and practice management software for patient engagement, billing, scheduling, and care coordination in ambulatory settings.
- 4#4: eClinicalWorks - All-in-one EHR, practice management, telehealth, and patient portal system for independent practices and community health centers.
- 5#5: Veradigm - EHR and revenue cycle management platform formerly Allscripts, supporting clinical documentation, interoperability, and financial workflows.
- 6#6: NextGen Healthcare - Ambulatory EHR with practice management, analytics, and patient engagement tools for specialty and primary care practices.
- 7#7: Practice Fusion - Free cloud-based EHR for small practices, featuring charting, e-prescribing, scheduling, and patient communication.
- 8#8: Kareo - Billing-focused practice management and EHR platform with patient scheduling, claims processing, and telehealth for independent providers.
- 9#9: AdvancedMD - Cloud EHR and practice management software offering scheduling, billing, reporting, and patient portal for specialty practices.
- 10#10: DrChrono - Mobile-optimized EHR with iPad charting, practice management, telehealth, and billing for modern medical practices.
We ranked these tools based on core features, clinical reliability, ease of use, and overall value, ensuring they address the diverse needs of healthcare providers, from scheduling and documentation to interoperability and patient engagement.
Comparison Table
This comparison table breaks down key details of leading Patient Manager Software tools, from Epic and Oracle Health to athenahealth, eClinicalWorks, Veradigm, and beyond. Readers will discover how these platforms stack up across functionality, usability, and performance to find the ideal fit for their needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Epic Comprehensive EHR platform managing patient records, clinical workflows, scheduling, and interoperability for large hospitals and health systems. | enterprise | 9.5/10 | 9.8/10 | 7.2/10 | 8.7/10 |
| 2 | Oracle Health Integrated EHR and health IT solutions formerly Cerner, handling patient management, analytics, and population health across enterprises. | enterprise | 9.2/10 | 9.6/10 | 7.8/10 | 8.7/10 |
| 3 | athenahealth Cloud-based EHR and practice management software for patient engagement, billing, scheduling, and care coordination in ambulatory settings. | enterprise | 8.7/10 | 9.2/10 | 7.9/10 | 8.1/10 |
| 4 | eClinicalWorks All-in-one EHR, practice management, telehealth, and patient portal system for independent practices and community health centers. | enterprise | 8.1/10 | 9.0/10 | 7.2/10 | 7.5/10 |
| 5 | Veradigm EHR and revenue cycle management platform formerly Allscripts, supporting clinical documentation, interoperability, and financial workflows. | enterprise | 8.2/10 | 8.8/10 | 7.5/10 | 7.8/10 |
| 6 | NextGen Healthcare Ambulatory EHR with practice management, analytics, and patient engagement tools for specialty and primary care practices. | enterprise | 8.2/10 | 9.0/10 | 7.4/10 | 7.8/10 |
| 7 | Practice Fusion Free cloud-based EHR for small practices, featuring charting, e-prescribing, scheduling, and patient communication. | specialized | 8.2/10 | 8.4/10 | 8.9/10 | 9.5/10 |
| 8 | Kareo Billing-focused practice management and EHR platform with patient scheduling, claims processing, and telehealth for independent providers. | specialized | 8.1/10 | 8.5/10 | 7.7/10 | 7.6/10 |
| 9 | AdvancedMD Cloud EHR and practice management software offering scheduling, billing, reporting, and patient portal for specialty practices. | enterprise | 8.2/10 | 9.0/10 | 7.5/10 | 7.0/10 |
| 10 | DrChrono Mobile-optimized EHR with iPad charting, practice management, telehealth, and billing for modern medical practices. | specialized | 8.0/10 | 8.5/10 | 7.5/10 | 7.0/10 |
Comprehensive EHR platform managing patient records, clinical workflows, scheduling, and interoperability for large hospitals and health systems.
Integrated EHR and health IT solutions formerly Cerner, handling patient management, analytics, and population health across enterprises.
Cloud-based EHR and practice management software for patient engagement, billing, scheduling, and care coordination in ambulatory settings.
All-in-one EHR, practice management, telehealth, and patient portal system for independent practices and community health centers.
EHR and revenue cycle management platform formerly Allscripts, supporting clinical documentation, interoperability, and financial workflows.
Ambulatory EHR with practice management, analytics, and patient engagement tools for specialty and primary care practices.
Free cloud-based EHR for small practices, featuring charting, e-prescribing, scheduling, and patient communication.
Billing-focused practice management and EHR platform with patient scheduling, claims processing, and telehealth for independent providers.
Cloud EHR and practice management software offering scheduling, billing, reporting, and patient portal for specialty practices.
Mobile-optimized EHR with iPad charting, practice management, telehealth, and billing for modern medical practices.
Epic
enterpriseComprehensive EHR platform managing patient records, clinical workflows, scheduling, and interoperability for large hospitals and health systems.
MyChart patient portal for secure self-service access to records, appointments, and provider communication
Epic is a premier electronic health record (EHR) system designed for comprehensive patient management in large healthcare organizations. It centralizes patient data, supports scheduling, clinical documentation, billing, and care coordination, while enabling seamless interoperability across providers. With tools like MyChart for patient engagement, Epic facilitates efficient, data-driven care delivery at enterprise scale.
Pros
- Unmatched scalability and customization for enterprise needs
- Robust interoperability and data exchange via FHIR standards
- Advanced analytics, AI-driven insights, and patient portal (MyChart)
Cons
- Extremely high implementation costs and lengthy setup (often 2+ years)
- Steep learning curve requiring extensive training
- Less ideal for small practices due to complexity and expense
Best For
Large hospitals, health systems, and academic medical centers needing a fully integrated, enterprise-level patient management solution.
Pricing
Custom enterprise pricing with implementation costs often exceeding $1M+, plus annual subscriptions based on users and modules (no public tiers).
Oracle Health
enterpriseIntegrated EHR and health IT solutions formerly Cerner, handling patient management, analytics, and population health across enterprises.
AI-powered Hyperdrive engine for real-time clinical decision support and predictive patient risk analytics
Oracle Health is a comprehensive, cloud-native healthcare platform that serves as an advanced electronic health record (EHR) system with robust patient management capabilities. It streamlines patient scheduling, registration, billing, and engagement through integrated tools like patient portals and mobile apps, while leveraging AI for clinical decision support and population health analytics. Designed for enterprise-scale deployment, it ensures interoperability via FHIR standards and secure data management across hospitals and health systems.
Pros
- Enterprise-grade scalability and interoperability with FHIR and other standards
- AI-driven insights for predictive patient management and care coordination
- Comprehensive integration of EHR, revenue cycle, and patient engagement tools
Cons
- Steep learning curve and complex initial implementation
- High upfront costs unsuitable for small practices
- Customization requires significant IT resources
Best For
Large hospitals, health systems, and IDNs needing a scalable, integrated platform for managing high patient volumes with advanced analytics.
Pricing
Custom enterprise pricing based on modules and scale; typically starts at $1M+ annually for full deployments, with SaaS subscription model.
athenahealth
enterpriseCloud-based EHR and practice management software for patient engagement, billing, scheduling, and care coordination in ambulatory settings.
Clinical Intelligence Network, which aggregates anonymized data from millions of encounters to deliver benchmarking, predictive analytics, and workflow optimization insights.
athenahealth is a cloud-based electronic health record (EHR) and practice management platform that excels in patient management for healthcare providers. It streamlines appointment scheduling, patient registration, clinical documentation, and billing while offering a robust patient portal for engagement and communication. The software leverages interoperability standards like FHIR to integrate with other systems, enhancing workflow efficiency and revenue cycle management across medical practices.
Pros
- Comprehensive integration of EHR, practice management, and patient engagement tools
- Strong interoperability and data analytics from a large network of users
- Cloud-based accessibility with mobile apps for providers and patients
Cons
- Steep learning curve and complex interface for new users
- High implementation costs and lengthy onboarding process
- Pricing can be opaque and expensive for smaller practices
Best For
Medium to large medical practices needing an enterprise-grade, all-in-one patient management solution with advanced revenue cycle capabilities.
Pricing
Custom quotes typically starting at $140-$400 per provider per month, plus one-time implementation fees of $5,000+ and add-ons for advanced modules.
eClinicalWorks
enterpriseAll-in-one EHR, practice management, telehealth, and patient portal system for independent practices and community health centers.
Healow patient engagement suite, enabling self-scheduling, secure messaging, and virtual visits directly from a mobile app.
eClinicalWorks is a comprehensive electronic health record (EHR) and practice management platform designed to streamline patient management for healthcare providers. It offers robust tools for appointment scheduling, patient registration, electronic prescribing, billing, and a patient portal called Healow for self-scheduling and communication. The software also integrates telehealth, analytics, and revenue cycle management to enhance practice efficiency and patient care coordination.
Pros
- Extensive feature set including integrated EHR, PM, and telehealth
- Scalable for solo practices to large enterprises
- Strong patient engagement via Healow portal and mobile app
Cons
- Steep learning curve and outdated interface in some areas
- Reported customer support delays and implementation challenges
- High costs with additional fees for customizations
Best For
Mid-sized to large medical practices seeking an all-in-one patient management solution with advanced analytics and telehealth.
Pricing
Quote-based pricing starting at around $450 per provider per month, plus one-time implementation fees of $5,000+ and optional add-ons.
Veradigm
enterpriseEHR and revenue cycle management platform formerly Allscripts, supporting clinical documentation, interoperability, and financial workflows.
Predictive revenue cycle analytics for optimizing claims and collections
Veradigm offers a robust patient management software solution as part of its broader healthcare IT platform, formerly known as Allscripts, focusing on streamlining administrative workflows for medical practices. It handles patient scheduling, registration, billing, eligibility verification, and reporting, with tight integration to its electronic health records (EHR) system. The software supports revenue cycle management and patient engagement via portals, making it suitable for practices aiming to reduce administrative burdens and improve financial performance.
Pros
- Seamless integration with Veradigm EHR for unified workflows
- Advanced analytics and reporting for revenue cycle insights
- Strong compliance tools including HIPAA and real-time eligibility checks
Cons
- Steep learning curve due to feature density
- High implementation and customization costs
- Customer support response times can vary
Best For
Mid-to-large medical practices needing integrated patient management with EHR and robust billing capabilities.
Pricing
Custom enterprise pricing; typically $300-$600 per provider per month, plus implementation fees.
NextGen Healthcare
enterpriseAmbulatory EHR with practice management, analytics, and patient engagement tools for specialty and primary care practices.
Open Enterprise API for deep customization and third-party integrations
NextGen Healthcare is a comprehensive EHR and practice management platform tailored for ambulatory care, offering tools for patient scheduling, clinical documentation, billing, and telehealth. It supports interoperability through standards like FHIR and Direct, enabling seamless data exchange across healthcare networks. The software also includes patient engagement features such as portals and secure messaging to enhance care coordination.
Pros
- Robust interoperability and population health analytics
- Customizable workflows and templates for specialty practices
- Strong revenue cycle management with claims scrubbing
Cons
- Steep learning curve and complex interface
- High implementation costs and customization fees
- Occasional performance lags in larger deployments
Best For
Mid-sized to large ambulatory practices needing scalable EHR with advanced interoperability and analytics.
Pricing
Quote-based subscription starting at $400-$700 per provider/month, plus one-time implementation fees of $10K+.
Practice Fusion
specializedFree cloud-based EHR for small practices, featuring charting, e-prescribing, scheduling, and patient communication.
Ad-supported free EHR model that eliminates upfront costs while delivering full patient management capabilities
Practice Fusion is a cloud-based electronic health record (EHR) system tailored for small to medium-sized medical practices, offering comprehensive patient management tools including charting, scheduling, e-prescribing, and billing. It enables secure access to patient records from any device, supports lab integrations, and includes a patient portal for communication and records access. As a free core platform, it emphasizes ease of adoption without upfront costs, though it includes ads in the interface.
Pros
- Completely free core EHR functionality with no subscription fees
- Intuitive, web-based interface requiring no installation
- Strong e-prescribing and scheduling tools with Surescripts integration
- Meaningful Use certified and HIPAA compliant
Cons
- Intrusive advertisements throughout the interface
- Limited advanced customization and reporting options
- Customer support primarily community-driven with slow response times
- Ownership by Allscripts has led to some feature changes and user concerns
Best For
Small independent practices or solo providers seeking a no-cost, straightforward patient management solution without complex setup.
Pricing
Free for core features; optional paid add-ons for premium support, advanced billing, and ad removal starting at $149/month per provider.
Kareo
specializedBilling-focused practice management and EHR platform with patient scheduling, claims processing, and telehealth for independent providers.
Intelligent Revenue Cycle Management with automated claims scrubbing and denial prevention
Kareo is a cloud-based platform specializing in practice management, EHR, and medical billing for independent healthcare practices. It excels in patient management by offering tools for appointment scheduling, patient portals, secure messaging, automated reminders, and eligibility verification. The software integrates revenue cycle management to streamline claims processing and payments, helping practices improve efficiency and financial performance.
Pros
- Comprehensive patient engagement tools including self-scheduling and portals
- Strong integration with billing and claims management for better revenue
- Cloud-based accessibility with mobile apps for on-the-go management
Cons
- Steep learning curve for non-tech-savvy users
- Pricing can be high for very small practices
- Occasional reports of customer support delays
Best For
Small to mid-sized independent medical practices seeking an all-in-one solution for patient management and billing.
Pricing
Subscription-based starting at ~$140/provider/month for Billing, up to $500+/provider/month for full EHR + PM bundles; custom quotes available.
AdvancedMD
enterpriseCloud EHR and practice management software offering scheduling, billing, reporting, and patient portal for specialty practices.
Advanced patient portal with online booking, secure messaging, and payment processing
AdvancedMD is a cloud-based practice management and EHR platform tailored for medical practices, excelling in patient scheduling, records management, billing, and engagement tools. It provides a unified dashboard for handling appointments, patient portals for self-service, and automated reminders to streamline workflows. The software supports compliance with HIPAA and integrates with telehealth for comprehensive patient management.
Pros
- Robust scheduling and automated reminders reduce no-shows
- Integrated patient portal enhances engagement and self-service
- Strong reporting and analytics for practice insights
Cons
- Steep learning curve for new users
- High pricing with additional fees for modules
- Customer support can be slow during peak times
Best For
Mid-sized medical practices seeking an all-in-one EHR-integrated patient management solution.
Pricing
Starts at ~$400/provider/month for core PM, up to $729+ for full EHR suite; custom enterprise quotes available.
DrChrono
specializedMobile-optimized EHR with iPad charting, practice management, telehealth, and billing for modern medical practices.
Native iPad and iPhone apps for real-time charting and patient management directly from mobile devices
DrChrono is a cloud-based electronic health record (EHR) and practice management platform designed to streamline patient management, including scheduling, charting, billing, and telehealth. It offers specialty-specific templates, a patient portal for self-scheduling and communication, and robust mobile apps for iOS devices. The software integrates e-prescribing, revenue cycle management, and analytics to support efficient practice operations.
Pros
- Strong mobile app integration for iOS devices enabling on-the-go patient management
- Comprehensive features including telehealth, billing, and customizable templates
- Patient portal that enhances engagement and self-service options
Cons
- Steep learning curve for new users and complex customization
- Higher pricing with additional fees for advanced modules
- Customer support can be inconsistent during peak times
Best For
Small to mid-sized medical practices seeking a mobile-first EHR with strong patient engagement tools.
Pricing
Starts at $199 per provider per month for core features, with custom quotes, setup fees, and add-ons for telehealth or advanced billing.
Conclusion
The review of patient manager software highlights a range of powerful tools, with Epic leading as the top choice, thanks to its comprehensive EHR capabilities, seamless clinical workflows, and strong interoperability. Close behind, Oracle Health and athenahealth stand out as exceptional alternatives—Oracle Health for enterprise-scale integration and analytics, and athenahealth for small to mid-sized ambulatory practices—each excelling in their unique focus areas. Whether for large health systems, independent clinics, or specialty practices, the top tools prioritize efficiency, patient engagement, and care coordination, with Epic setting the benchmark for holistic performance.
Don’t miss out on the software that redefines patient management—start with Epic. Its integrated approach enhances operational efficiency, elevates care quality, and empowers practices to deliver better outcomes for patients and providers alike.
Tools Reviewed
All tools were independently evaluated for this comparison