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Healthcare Medicine

Top 10 Best Patient Follow Up Software of 2026

Discover the top 10 patient follow up software options to streamline care—find your fit to improve patient outcomes now.

Rajesh Patel

Rajesh Patel

Feb 11, 2026

10 tools comparedExpert reviewed
Independent evaluation · Unbiased commentary · Updated regularly
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Effective patient follow-up is a critical component of modern healthcare, enhancing engagement, retention, and care outcomes. With diverse tools available, choosing the right software can streamline workflows and strengthen patient connections—this curated list outlines the leading solutions to guide informed decisions.

Quick Overview

  1. 1#1: Luma Health - Automates patient reminders, follow-up surveys, and communications to boost engagement and retention.
  2. 2#2: Solutionreach - Streamlines patient communication with automated follow-ups, reminders, and online review management.
  3. 3#3: Weave - Provides all-in-one texting, calling, and scheduling for efficient patient follow-ups and payments.
  4. 4#4: Klara - Offers AI-powered messaging and automation for seamless patient follow-up and coordination.
  5. 5#5: RevenueWell - Enhances patient retention through personalized reminders, surveys, and targeted follow-up campaigns.
  6. 6#6: OhMD - Delivers secure texting and video for quick patient follow-ups integrated with EHR systems.
  7. 7#7: Emitrr - Automates two-way texting and review requests to maintain ongoing patient follow-up.
  8. 8#8: Memora Health - Uses AI-driven conversations for proactive patient monitoring and follow-up care guidance.
  9. 9#9: Healthie - Supports telehealth and client portals with tools for scheduling and follow-up messaging.
  10. 10#10: SimplePractice - Manages therapy practices with secure client portals and automated follow-up communications.

We evaluated tools based on functionality, user experience, EHR integration, and value, ensuring the top 10 deliver robust, practical solutions tailored to varied clinical and practice needs.

Comparison Table

Patient follow-up software is critical for effective care continuity, and this comparison table profiles key tools like Luma Health, Solutionreach, Weave, Klara, RevenueWell, and more. Readers will discover differences in features, integration options, and usability to make informed choices for their practice.

Automates patient reminders, follow-up surveys, and communications to boost engagement and retention.

Features
9.8/10
Ease
9.4/10
Value
9.5/10

Streamlines patient communication with automated follow-ups, reminders, and online review management.

Features
9.4/10
Ease
8.7/10
Value
9.0/10
3Weave logo8.4/10

Provides all-in-one texting, calling, and scheduling for efficient patient follow-ups and payments.

Features
8.7/10
Ease
8.2/10
Value
7.9/10
4Klara logo8.4/10

Offers AI-powered messaging and automation for seamless patient follow-up and coordination.

Features
8.7/10
Ease
9.1/10
Value
7.8/10

Enhances patient retention through personalized reminders, surveys, and targeted follow-up campaigns.

Features
8.5/10
Ease
8.4/10
Value
7.9/10
6OhMD logo8.2/10

Delivers secure texting and video for quick patient follow-ups integrated with EHR systems.

Features
8.4/10
Ease
9.1/10
Value
8.0/10
7Emitrr logo7.6/10

Automates two-way texting and review requests to maintain ongoing patient follow-up.

Features
8.0/10
Ease
7.7/10
Value
7.2/10

Uses AI-driven conversations for proactive patient monitoring and follow-up care guidance.

Features
8.7/10
Ease
7.9/10
Value
7.8/10
9Healthie logo8.2/10

Supports telehealth and client portals with tools for scheduling and follow-up messaging.

Features
8.5/10
Ease
8.4/10
Value
7.9/10

Manages therapy practices with secure client portals and automated follow-up communications.

Features
7.8/10
Ease
8.4/10
Value
7.0/10
1
Luma Health logo

Luma Health

specialized

Automates patient reminders, follow-up surveys, and communications to boost engagement and retention.

Overall Rating9.7/10
Features
9.8/10
Ease of Use
9.4/10
Value
9.5/10
Standout Feature

AI-powered Automation Engine that intelligently schedules and personalizes follow-up touchpoints based on patient behavior and clinical data

Luma Health is an AI-driven patient engagement platform specializing in automated follow-up communications for healthcare providers. It streamlines post-visit outreach by sending personalized reminders, surveys, educational content, and medication adherence checks via SMS, email, or patient portals. The software integrates deeply with major EHR systems like Epic and Cerner, enabling seamless workflows that boost patient retention, satisfaction, and clinical outcomes.

Pros

  • Robust AI automation for personalized patient follow-ups and surveys
  • Seamless EHR integrations reducing manual data entry
  • Advanced analytics tracking engagement and ROI

Cons

  • Higher pricing tier may challenge very small practices
  • Initial setup requires IT coordination for integrations
  • Limited free tier or trial options

Best For

Mid-to-large healthcare practices seeking scalable, automated patient follow-up to improve retention and outcomes.

Pricing

Custom enterprise pricing, typically starting at $299 per provider/month with volume discounts.

Visit Luma Healthlumahealth.com
2
Solutionreach logo

Solutionreach

specialized

Streamlines patient communication with automated follow-ups, reminders, and online review management.

Overall Rating9.2/10
Features
9.4/10
Ease of Use
8.7/10
Value
9.0/10
Standout Feature

Two-way SMS texting integrated with automated workflows for real-time patient-provider communication

Solutionreach is a leading patient engagement platform tailored for healthcare providers, specializing in automated follow-up communications to improve patient retention and satisfaction. It enables practices to send personalized reminders, post-visit surveys, recall campaigns, and two-way texts via SMS, email, or voice. The software integrates seamlessly with EHR systems to streamline workflows and track patient adherence to care plans.

Pros

  • Comprehensive automation for reminders, surveys, and recalls with high message deliverability
  • Seamless EHR integrations and customizable messaging templates
  • Robust analytics for tracking patient engagement and ROI

Cons

  • Higher pricing tiers may strain small practices
  • Initial setup and customization can require support
  • Limited advanced AI features compared to newer competitors

Best For

Mid-sized to large healthcare practices seeking scalable, automated patient follow-up to boost retention and compliance.

Pricing

Custom pricing based on providers and features; typically $300-$1,000+ per month for small to mid-sized practices.

Visit Solutionreachsolutionreach.com
3
Weave logo

Weave

specialized

Provides all-in-one texting, calling, and scheduling for efficient patient follow-ups and payments.

Overall Rating8.4/10
Features
8.7/10
Ease of Use
8.2/10
Value
7.9/10
Standout Feature

AI-powered missed call text-back that automatically sends personalized follow-up messages with appointment details

Weave is an all-in-one patient communication platform tailored for healthcare practices like dentistry and veterinary clinics, specializing in automated follow-up tools such as two-way texting, appointment reminders, and review requests. It enables post-visit check-ins, surveys, and personalized messaging to boost patient retention and satisfaction. With seamless integrations to practice management systems, Weave streamlines workflows while centralizing patient interactions in a single dashboard.

Pros

  • Powerful two-way SMS for direct patient follow-ups and quick responses
  • Automated reminders and review requests that save time and improve engagement
  • Strong integrations with popular PMS/EHR systems like Dentrix and Eaglesoft

Cons

  • Pricing can be expensive for smaller practices with per-provider costs
  • Some advanced features require additional modules or fees
  • Reporting and analytics for follow-ups could be more customizable

Best For

Small to mid-sized healthcare practices seeking an integrated communication hub for efficient patient follow-ups and retention.

Pricing

Custom pricing starting at ~$299/month per provider, plus add-ons; scales with users and features.

Visit Weavegetweave.com
4
Klara logo

Klara

specialized

Offers AI-powered messaging and automation for seamless patient follow-up and coordination.

Overall Rating8.4/10
Features
8.7/10
Ease of Use
9.1/10
Value
7.8/10
Standout Feature

HIPAA-compliant two-way texting with AI-powered automation for personalized, real-time patient follow-ups

Klara is an all-in-one patient communication platform primarily designed for dental practices, offering robust tools for patient follow-up through automated SMS reminders, recall campaigns, and two-way texting. It enables post-visit check-ins, appointment confirmations, and re-engagement to improve retention and no-show rates. The software integrates scheduling, digital forms, and payments, creating a streamlined workflow for ongoing patient interactions.

Pros

  • Highly effective two-way SMS for direct patient follow-up
  • Automated reminders and recall management with high engagement
  • User-friendly interface with quick setup and PMS integrations

Cons

  • Primarily optimized for dental practices, less ideal for other specialties
  • Pricing can be steep for very small practices
  • Advanced AI features locked behind higher tiers

Best For

Mid-sized dental practices aiming to automate patient follow-ups and enhance retention through SMS communication.

Pricing

Starts at $299/month for Essentials plan (1 location), with Pro at $399/month and custom enterprise pricing available.

Visit Klarahelloklara.com
5
RevenueWell logo

RevenueWell

specialized

Enhances patient retention through personalized reminders, surveys, and targeted follow-up campaigns.

Overall Rating8.2/10
Features
8.5/10
Ease of Use
8.4/10
Value
7.9/10
Standout Feature

AI-driven two-way texting for real-time, personalized patient interactions and automated responses

RevenueWell is a patient communication platform tailored for dental practices, specializing in automated follow-up tools like appointment reminders, hygiene recalls, unscheduled treatment nudges, and post-visit check-ins via text, email, and voice. It integrates with leading practice management systems to streamline workflows and boost patient retention while reducing no-shows. The software emphasizes revenue growth through data-driven engagement and analytics on communication effectiveness.

Pros

  • Robust automation for recalls and reminders with high open rates
  • Seamless PMS integrations for dental practices
  • Actionable analytics to track follow-up ROI

Cons

  • Primarily dental-focused, less versatile for other specialties
  • Pricing scales quickly for multi-location practices
  • Limited advanced customization without add-ons

Best For

Mid-sized dental practices seeking automated, integrated patient follow-up to improve retention and revenue.

Pricing

Custom quotes starting at ~$300/month per provider, with tiers based on practice size and features.

Visit RevenueWellrevenuewell.com
6
OhMD logo

OhMD

specialized

Delivers secure texting and video for quick patient follow-ups integrated with EHR systems.

Overall Rating8.2/10
Features
8.4/10
Ease of Use
9.1/10
Value
8.0/10
Standout Feature

Secure, SMS-like texting with 'text-to-join' for instant patient onboarding and follow-ups

OhMD is a HIPAA-compliant telehealth platform focused on secure patient communication, offering features like texting, video calls, and a patient portal for efficient follow-ups. It enables practices to send automated reminders, conduct post-visit surveys, and schedule appointments directly via text or app. Designed for streamlined patient engagement, it bridges the gap between visits with mobile-first tools that mimic everyday messaging.

Pros

  • HIPAA-compliant secure texting that feels like regular SMS
  • Quick setup and intuitive mobile app for patients and providers
  • Automated reminders and follow-up surveys reduce no-shows

Cons

  • Limited advanced analytics and reporting compared to enterprise tools
  • Fewer EHR integrations than competitors
  • Video features are basic without advanced customization

Best For

Small to mid-sized practices seeking simple, text-based patient follow-up without steep learning curves.

Pricing

Starts at $99 per provider per month; scales with add-ons like video ($149+) and enterprise plans.

Visit OhMDohmd.com
7
Emitrr logo

Emitrr

specialized

Automates two-way texting and review requests to maintain ongoing patient follow-up.

Overall Rating7.6/10
Features
8.0/10
Ease of Use
7.7/10
Value
7.2/10
Standout Feature

AI-powered voice drops for personalized, automated follow-up calls

Emitrr is a multi-channel patient communication platform designed for healthcare providers to automate follow-ups, appointment reminders, satisfaction surveys, and review requests via SMS, voice calls, email, and WhatsApp. It streamlines post-visit engagement to boost patient retention and satisfaction with HIPAA-compliant messaging. As a versatile tool, it integrates basic automation workflows suitable for small to mid-sized practices.

Pros

  • Multi-channel delivery (SMS, voice, email, WhatsApp)
  • HIPAA-compliant for secure patient communication
  • Easy automation for reminders and surveys

Cons

  • Credit-based pricing can add up for high volume
  • Limited deep integrations with major EHR systems
  • Analytics are basic compared to specialized tools

Best For

Small to medium-sized clinics needing straightforward, multi-channel patient follow-up automation without complex setup.

Pricing

Starts at $49/month for basic plans; scales with credit-based usage for messages/calls (e.g., $99/month for 1,000 credits).

Visit Emitrremitrr.com
8
Memora Health logo

Memora Health

specialized

Uses AI-driven conversations for proactive patient monitoring and follow-up care guidance.

Overall Rating8.2/10
Features
8.7/10
Ease of Use
7.9/10
Value
7.8/10
Standout Feature

Intelligent conversational AI that mimics human interaction for personalized, multi-modal patient check-ins

Memora Health is an AI-powered digital care platform designed for automated patient follow-up, symptom monitoring, and care pathway management via SMS, voice calls, and mobile app. It enables care teams to engage patients conversationally, triage symptoms in real-time, and integrate seamlessly with EHR systems like Epic and Cerner. The solution focuses on improving adherence, reducing readmissions, and scaling remote monitoring for chronic and post-acute care.

Pros

  • AI-driven conversational engagement for high patient response rates (over 80%)
  • Proven clinical outcomes like 50% reduction in readmissions
  • Robust EHR integrations and customizable care pathways

Cons

  • Enterprise-focused with complex initial setup
  • Custom pricing lacks transparency for smaller practices
  • Limited self-service options for non-technical users

Best For

Mid-to-large health systems and hospitals seeking scalable, automated remote patient monitoring and follow-up.

Pricing

Custom enterprise pricing, typically $10-30 per patient per month or annual contracts starting at $50K+ based on volume and features.

Visit Memora Healthmemorahealth.com
9
Healthie logo

Healthie

specialized

Supports telehealth and client portals with tools for scheduling and follow-up messaging.

Overall Rating8.2/10
Features
8.5/10
Ease of Use
8.4/10
Value
7.9/10
Standout Feature

Visual habit and goal-tracking dashboards shared directly in the client portal for real-time progress monitoring

Healthie is a HIPAA-compliant telehealth platform tailored for nutritionists, therapists, and health coaches, offering robust patient follow-up capabilities through secure messaging, automated reminders, and a self-service client portal. It enables providers to track patient progress with customizable goals, habit trackers, forms, and shared notes, fostering ongoing engagement between sessions. The software integrates scheduling, charting, and billing to streamline holistic patient management and adherence.

Pros

  • Intuitive client portal for patients to view notes, log progress, and complete tasks independently
  • Automated reminders and secure messaging reduce no-shows and improve follow-up adherence
  • Customizable goals, forms, and habit trackers tailored for behavioral health coaching

Cons

  • Limited customization for non-nutrition/therapy workflows compared to general EHRs
  • Higher pricing tiers required for advanced team features and integrations
  • Occasional reports of mobile app glitches affecting patient access

Best For

Nutritionists, health coaches, and therapists seeking an all-in-one platform for telehealth and patient engagement.

Pricing

Starts at $99/month for solo Pro plan (billed annually), with Team plans from $199/month and custom Enterprise pricing.

Visit Healthiegethealthie.com
10
SimplePractice logo

SimplePractice

specialized

Manages therapy practices with secure client portals and automated follow-up communications.

Overall Rating7.6/10
Features
7.8/10
Ease of Use
8.4/10
Value
7.0/10
Standout Feature

The secure, mobile-friendly client portal that allows patients to complete outcome measures, update information, and communicate asynchronously without scheduling calls.

SimplePractice is an all-in-one practice management platform tailored for behavioral health professionals, offering tools for patient follow-up through secure client portals, automated appointment reminders, and integrated messaging. It enables providers to send secure communications, track client progress with customizable forms, and manage asynchronous follow-ups efficiently. While robust for mental health practices, its follow-up features are embedded within a broader EHR system rather than being standalone.

Pros

  • Secure client portal for patient self-service forms, statements, and messaging
  • Automated email/SMS reminders to reduce no-shows and facilitate follow-ups
  • HIPAA-compliant tools integrated seamlessly for behavioral health workflows

Cons

  • Pricing is higher for users not needing full EHR features
  • Limited customization for non-mental health follow-up workflows
  • Occasional reports of slower support response times

Best For

Solo or small mental health practices seeking integrated scheduling, billing, and patient engagement for efficient follow-ups.

Pricing

Starts at $29/month per user (Essentials plan) up to $99/month (Professional), with annual billing discounts and add-ons for telehealth ($65+/month).

Visit SimplePracticesimplepractice.com

Conclusion

Evaluating the top 10 patient follow-up software solutions reveals Luma Health as the leading choice, with its strong automation of reminders, surveys, and communications to drive engagement and retention. Solutionreach and Weave, though excellent in their own right—offering streamlined communication and all-in-one tools respectively—stand as viable alternatives, each suited to specific practice needs. Ultimately, the right software balances features like automation, integration, and usability, and Luma Health emerges as the top performer for comprehensive, results-focused follow-up support.

Luma Health logo
Our Top Pick
Luma Health

Don’t let follow-up tasks fall through the cracks—experience Luma Health’s transformative tools firsthand to boost patient engagement, retention, and satisfaction today.