Quick Overview
- 1#1: Phreesia - Provides digital patient check-in kiosks, online intake forms, payments, and compliance checks for healthcare practices.
- 2#2: Relatient - Offers patient self-service check-in kiosks, online scheduling, and engagement tools to streamline clinic workflows.
- 3#3: PatientTrak - Delivers real-time patient tracking, self check-in, and waitlist management for improved clinic efficiency.
- 4#4: Weave - Integrates patient check-in, texting, payments, and scheduling into a unified practice management platform.
- 5#5: Solutionreach - Facilitates online patient check-in, reminders, and communication to enhance retention and operations.
- 6#6: Tebra - Combines patient check-in, billing, and marketing tools in a comprehensive practice growth platform.
- 7#7: SimplePractice - Enables digital intake forms, telehealth, and client check-in for mental health and wellness providers.
- 8#8: CheckInRx - Specializes in touchscreen kiosk software for fast, paperless patient check-ins and queue management.
- 9#9: Waitwhile - Manages virtual waitlists, mobile check-ins, and notifications to reduce no-shows in healthcare settings.
- 10#10: Qless - Provides virtual queuing, self check-in via app or kiosk, and real-time updates for patient flow.
Tools were selected and ranked based on features like functionality breadth, ease of use, integration potential, and overall value, prioritizing those that deliver measurable improvements in operational efficiency and patient experience.
Comparison Table
This comparison table highlights key patient check-in software tools—including Phreesia, Relatient, PatientTrak, Weave, Solutionreach, and more—to help practices evaluate options. Readers will gain insights into features, usability, and support to choose the best fit for their workflow and patient needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Phreesia Provides digital patient check-in kiosks, online intake forms, payments, and compliance checks for healthcare practices. | enterprise | 9.7/10 | 9.8/10 | 9.4/10 | 9.3/10 |
| 2 | Relatient Offers patient self-service check-in kiosks, online scheduling, and engagement tools to streamline clinic workflows. | enterprise | 9.2/10 | 9.5/10 | 8.8/10 | 9.0/10 |
| 3 | PatientTrak Delivers real-time patient tracking, self check-in, and waitlist management for improved clinic efficiency. | specialized | 8.4/10 | 8.7/10 | 8.5/10 | 8.0/10 |
| 4 | Weave Integrates patient check-in, texting, payments, and scheduling into a unified practice management platform. | enterprise | 8.3/10 | 8.7/10 | 8.4/10 | 7.8/10 |
| 5 | Solutionreach Facilitates online patient check-in, reminders, and communication to enhance retention and operations. | specialized | 8.4/10 | 9.1/10 | 8.0/10 | 7.7/10 |
| 6 | Tebra Combines patient check-in, billing, and marketing tools in a comprehensive practice growth platform. | enterprise | 8.2/10 | 8.7/10 | 8.0/10 | 7.5/10 |
| 7 | SimplePractice Enables digital intake forms, telehealth, and client check-in for mental health and wellness providers. | specialized | 8.1/10 | 8.3/10 | 8.7/10 | 7.6/10 |
| 8 | CheckInRx Specializes in touchscreen kiosk software for fast, paperless patient check-ins and queue management. | specialized | 8.1/10 | 8.3/10 | 8.5/10 | 7.8/10 |
| 9 | Waitwhile Manages virtual waitlists, mobile check-ins, and notifications to reduce no-shows in healthcare settings. | specialized | 8.2/10 | 8.5/10 | 9.0/10 | 7.8/10 |
| 10 | Qless Provides virtual queuing, self check-in via app or kiosk, and real-time updates for patient flow. | specialized | 7.6/10 | 8.1/10 | 8.4/10 | 6.9/10 |
Provides digital patient check-in kiosks, online intake forms, payments, and compliance checks for healthcare practices.
Offers patient self-service check-in kiosks, online scheduling, and engagement tools to streamline clinic workflows.
Delivers real-time patient tracking, self check-in, and waitlist management for improved clinic efficiency.
Integrates patient check-in, texting, payments, and scheduling into a unified practice management platform.
Facilitates online patient check-in, reminders, and communication to enhance retention and operations.
Combines patient check-in, billing, and marketing tools in a comprehensive practice growth platform.
Enables digital intake forms, telehealth, and client check-in for mental health and wellness providers.
Specializes in touchscreen kiosk software for fast, paperless patient check-ins and queue management.
Manages virtual waitlists, mobile check-ins, and notifications to reduce no-shows in healthcare settings.
Provides virtual queuing, self check-in via app or kiosk, and real-time updates for patient flow.
Phreesia
enterpriseProvides digital patient check-in kiosks, online intake forms, payments, and compliance checks for healthcare practices.
Advanced identity verification and real-time eligibility checking integrated directly into the check-in process
Phreesia is a comprehensive patient intake and check-in platform that streamlines the front-office experience for healthcare providers by enabling digital forms, payments, and insurance verification via kiosks, tablets, or patient portals. It integrates deeply with major EHR systems like Epic and Cerner, automating workflows and reducing administrative burdens. The software also supports patient engagement through messaging, telehealth scheduling, and analytics for operational insights.
Pros
- Seamless EHR integrations and automation reduce no-shows and paperwork by up to 50%
- Robust payment processing with eligibility checks improves revenue cycle management
- Extensive library of customizable forms and mobile accessibility enhance patient experience
Cons
- Pricing model can scale steeply for high-volume practices
- Initial setup and customization require IT support
- Limited offline capabilities in some scenarios
Best For
Mid-to-large healthcare practices and multi-location providers seeking an all-in-one patient activation platform.
Pricing
Usage-based pricing starting at around $1-2 per check-in with no upfront fees; enterprise plans custom-quoted based on volume.
Relatient
enterpriseOffers patient self-service check-in kiosks, online scheduling, and engagement tools to streamline clinic workflows.
PreCheck Online Check-In with AI-driven insurance scrubbing and dynamic form builders that auto-populate from EHR data
Relatient is a robust patient engagement platform specializing in streamlined check-in solutions for healthcare providers. It enables patients to complete digital intake forms, verify insurance, update demographics, and make payments online or via kiosks before appointments, significantly reducing front-desk workload. The software integrates with major EHR/PM systems like Epic, Cerner, and Athenahealth, while offering additional tools such as secure messaging, reminders, and waitlist management.
Pros
- Deep integrations with 100+ EHR/PM systems for seamless data flow
- Mobile-optimized patient portal with embedded payments and e-signatures
- Real-time insurance eligibility verification and queue management
Cons
- Pricing can be steep for very small practices
- Initial configuration requires IT involvement
- Customer support response times vary during peak periods
Best For
Mid-to-large healthcare practices seeking a comprehensive, EHR-integrated patient check-in solution to enhance efficiency and patient satisfaction.
Pricing
Quote-based subscription model, typically $300–$800 per provider/month depending on features and volume.
PatientTrak
specializedDelivers real-time patient tracking, self check-in, and waitlist management for improved clinic efficiency.
Interactive kiosks with video messaging and real-time estimated wait times displayed directly to patients
PatientTrak is a patient flow management platform specializing in check-in solutions for healthcare providers, featuring self-service kiosks, online pre-registration, and real-time queue tracking. It helps reduce wait times by allowing patients to check in independently via kiosks or web portals, while staff monitor progress through intuitive dashboards. The software integrates with popular EMR systems and offers notifications via text or video to keep patients informed.
Pros
- Highly effective self-service kiosks that speed up check-in
- Real-time queue management and wait time displays
- Strong integrations with EMR/EHR systems like Epic and Cerner
Cons
- Additional costs for kiosk hardware and setup
- Customization can require technical support
- Pricing lacks full transparency without a quote
Best For
Mid-sized clinics and hospitals aiming to streamline patient check-in and reduce no-shows in high-volume environments.
Pricing
Quote-based; starts around $295/month for core software per location, plus hardware leases from $100/month and per-patient fees.
Weave
enterpriseIntegrates patient check-in, texting, payments, and scheduling into a unified practice management platform.
Integrated two-way texting that allows real-time patient communication during check-in and updates
Weave is a comprehensive patient communication platform tailored for healthcare providers like dentists and medical practices, with strong patient check-in features including digital kiosks, online forms, and mobile check-in options. It allows patients to complete intake forms, update insurance, and confirm arrivals remotely or in-office, integrating seamlessly with scheduling and payments. The software enhances front-office efficiency by automating reminders and notifications, reducing no-shows and wait times.
Pros
- Seamless integration with practice management systems for smooth check-in workflows
- Robust mobile and kiosk-based check-in with form auto-fill and e-signatures
- Automated text and email reminders tied directly to check-in process
Cons
- Pricing can be steep for very small practices without scaling discounts
- Full feature set requires higher-tier plans
- Occasional reports of integration glitches with non-standard PMS systems
Best For
Small to mid-sized dental and medical practices needing an all-in-one check-in and communication tool.
Pricing
Starts at $299/month per provider (Core plan), up to $500+/month for Pro/Enterprise with custom quotes.
Solutionreach
specializedFacilitates online patient check-in, reminders, and communication to enhance retention and operations.
Text-to-check-in capability that allows patients to confirm arrival and complete forms directly via SMS
Solutionreach is a patient engagement platform with strong check-in features, enabling patients to complete online check-ins, digital forms, and intake paperwork via web, text, or app before appointments. It integrates with popular EMR/PMS systems to update records automatically and manage waitlists or queues. Primarily designed for healthcare practices, it reduces front-desk workload and no-show rates through reminders and communication tools.
Pros
- Robust multi-channel check-in (text, web, app)
- Seamless EMR/PMS integrations for auto-updating records
- Built-in reminders and surveys to boost efficiency
Cons
- Pricing can be steep for small practices
- Steeper learning curve for non-communication features
- Limited standalone check-in customization without full suite
Best For
Mid-sized medical practices seeking integrated patient engagement alongside efficient check-in workflows.
Pricing
Custom quote-based pricing, typically $200-$500 per provider/month depending on practice size and features.
Tebra
enterpriseCombines patient check-in, billing, and marketing tools in a comprehensive practice growth platform.
Integrated patient portal with real-time check-in status updates and automated queue notifications
Tebra is a comprehensive healthcare platform that facilitates patient check-in through its intuitive patient portal, mobile app, and optional kiosks, enabling digital form completion, appointment confirmation, and self-service check-ins prior to visits. It integrates tightly with EHR, scheduling, and billing systems to streamline front-desk workflows and reduce wait times. Designed for independent practices, Tebra emphasizes patient engagement with features like automated reminders and secure payment collection during check-in.
Pros
- Seamless integration with EHR, billing, and scheduling for unified workflows
- Mobile-first patient portal supports anytime check-ins and e-signatures
- Customizable digital intake forms reduce paperwork and errors
Cons
- Pricing scales quickly for larger practices or add-ons
- Interface can feel cluttered when using the full suite
- Kiosk functionality is basic compared to dedicated check-in specialists
Best For
Independent and mid-sized medical practices needing integrated patient check-in within a broader practice management ecosystem.
Pricing
Core practice management with check-in starts at ~$340/month per provider; all-in-one bundles from $500+/month with custom quotes for enterprises.
SimplePractice
specializedEnables digital intake forms, telehealth, and client check-in for mental health and wellness providers.
Self-service Check-in Kiosk for iPad, enabling patients to check in independently while syncing real-time data to the practice dashboard
SimplePractice is an all-in-one practice management platform tailored for behavioral health and wellness professionals, offering patient check-in via a secure client portal and optional iPad kiosk mode. Patients can self-check in online or in-office, update personal information, complete intake forms, confirm appointments, and even pay bills before their visit. This integrates seamlessly with scheduling, telehealth, billing, and EHR features, reducing administrative burdens for practices.
Pros
- HIPAA-compliant client portal and kiosk for secure, contactless check-in
- Intuitive interface praised for quick patient adoption
- Deep integration with practice management tools like scheduling and billing
Cons
- Pricing can be steep for practices needing only check-in functionality
- Geared more toward behavioral health than general medical practices
- Full kiosk features require higher-tier plans
Best For
Solo therapists or small behavioral health practices wanting integrated check-in with EHR and telehealth.
Pricing
Starts at $29/user/month (billed annually) for Starter plan; Essential $69, Professional $99+ with advanced features like unlimited telehealth and kiosks.
CheckInRx
specializedSpecializes in touchscreen kiosk software for fast, paperless patient check-ins and queue management.
Pharmacy-tailored queue prioritization based on prescription readiness and urgency
CheckInRx is a digital patient check-in platform tailored for retail pharmacies, enabling patients to check in via kiosks, web portals, or mobile devices for prescription pickups and services. It offers real-time queue management, staff notifications, and contactless options to minimize wait times and front-desk congestion. The software integrates with popular pharmacy management systems to streamline workflows and improve patient satisfaction.
Pros
- Intuitive interface for quick patient check-ins
- Real-time queue visibility and staff alerts
- Strong focus on pharmacy-specific workflows like prescription status checks
Cons
- Limited advanced reporting and analytics
- Hardware kiosks add to upfront costs
- Integrations not as broad as top competitors
Best For
Mid-sized retail pharmacies seeking a straightforward, pharmacy-focused check-in solution to reduce wait times.
Pricing
Starts at $99/month per location; custom quotes for hardware and enterprise features.
Waitwhile
specializedManages virtual waitlists, mobile check-ins, and notifications to reduce no-shows in healthcare settings.
Real-time estimated wait times and turn-based SMS notifications that virtually eliminate lobby congestion
Waitwhile is a virtual waitlist and queue management platform designed to streamline patient check-ins through self-service kiosks, QR codes, and mobile apps. It enables patients to join a digital queue, receive real-time SMS notifications for their turn, and minimizes physical crowding in healthcare settings. The software offers HIPAA-compliant features, analytics for wait times, and integrations with calendars and practice management systems for efficient patient flow.
Pros
- Intuitive self-service check-in via QR codes and kiosks reduces front-desk workload
- Real-time SMS and push notifications keep patients informed and improve satisfaction
- HIPAA compliance and healthcare-specific templates ensure regulatory adherence
Cons
- Limited native integrations with major EMR systems like Epic or Cerner
- Pricing scales per location, which can add up for multi-site practices
- Advanced reporting requires higher-tier plans
Best For
Small to mid-sized clinics and urgent care centers seeking simple, mobile-first patient queue management without complex EMR dependencies.
Pricing
Starts at $99/month for Essentials (1 location, basic features); Pro at $199/month includes advanced analytics and integrations; custom Enterprise pricing for larger needs.
Qless
specializedProvides virtual queuing, self check-in via app or kiosk, and real-time updates for patient flow.
Text-to-join virtual queues that let patients check in remotely without an app
Qless is a versatile queue management platform designed to handle virtual lines and patient check-ins through mobile apps, kiosks, and online portals, primarily reducing physical wait times in healthcare settings. It allows patients to join queues remotely via text or app, receive real-time updates on their position, and get notified when it's their turn. While effective for general queueing, it integrates with some healthcare systems but lacks deep specialization in medical workflows like EHR or insurance verification.
Pros
- Virtual queuing eliminates crowded waiting rooms
- Mobile check-in and SMS notifications enhance patient experience
- Scalable for multiple locations with kiosk support
Cons
- Limited native integrations with major EHR systems like Epic or Cerner
- Healthcare-specific features like PHI handling are basic despite HIPAA compliance
- Custom pricing can be expensive for small practices without volume discounts
Best For
Mid-sized clinics and hospitals seeking to modernize patient flow with virtual queues rather than full check-in automation.
Pricing
Custom enterprise pricing starting around $99-$300/month per location based on volume; contact sales for quotes.
Conclusion
The top patient check-in software reviewed offer innovative ways to improve clinic operations, with Phreesia leading as the finest choice, thanks to its robust digital kiosks, intake forms, payments, and compliance tools. Relatient and PatientTrak stand out as strong alternatives, each bringing unique strengths—Relatient through self-service kiosks and scheduling, and PatientTrak via real-time tracking and waitlist management. Every tool caters to distinct practice needs, ensuring there’s a solution for nearly every healthcare setting.
Explore Phreesia, the top-ranked tool, to transform how your practice handles check-ins, and discover streamlined workflows and better patient experiences.
Tools Reviewed
All tools were independently evaluated for this comparison