Quick Overview
- 1#1: SimplePractice - HIPAA-compliant platform offering online appointment scheduling, automated reminders, telehealth, and practice management for health professionals.
- 2#2: Zocdoc - Online marketplace enabling patients to search, book, and manage real-time appointments with in-network providers.
- 3#3: Jane - Cloud-based practice management software with online booking, customizable scheduling, and patient records for clinics.
- 4#4: TherapyNotes - Secure EHR for behavioral health featuring intuitive appointment scheduling, billing, and progress notes.
- 5#5: Tebra - All-in-one solution integrating patient scheduling, EHR, billing, and engagement tools for independent practices.
- 6#6: DrChrono - Mobile-optimized EHR with seamless appointment booking, patient self-check-in, and telehealth integration.
- 7#7: Practice Fusion - Free web-based EHR providing appointment scheduling, e-prescribing, and charting for small practices.
- 8#8: AdvancedMD - Cloud practice management system with multi-provider scheduling, reminders, and revenue cycle management.
- 9#9: athenahealth - Network-connected EHR and practice management platform with advanced patient scheduling and analytics.
- 10#10: eClinicalWorks - Comprehensive EHR system with patient portal, online scheduling, and population health management features.
We ranked these tools based on key metrics, including feature robustness (such as scheduling, reminders, and telehealth integration), user-friendliness, integration capabilities with existing systems, and overall value, ensuring relevance for diverse healthcare practices.
Comparison Table
This comparison table simplifies choosing patient appointment software, featuring top tools like SimplePractice, Zocdoc, Jane, TherapyNotes, Tebra, and more. It highlights key features, use cases, and differences to help readers find the best fit for their practice size, specialty, and operational needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | SimplePractice HIPAA-compliant platform offering online appointment scheduling, automated reminders, telehealth, and practice management for health professionals. | specialized | 9.7/10 | 9.8/10 | 9.5/10 | 9.4/10 |
| 2 | Zocdoc Online marketplace enabling patients to search, book, and manage real-time appointments with in-network providers. | specialized | 9.1/10 | 9.3/10 | 9.5/10 | 8.8/10 |
| 3 | Jane Cloud-based practice management software with online booking, customizable scheduling, and patient records for clinics. | specialized | 9.1/10 | 9.3/10 | 9.6/10 | 8.7/10 |
| 4 | TherapyNotes Secure EHR for behavioral health featuring intuitive appointment scheduling, billing, and progress notes. | specialized | 8.7/10 | 9.2/10 | 8.5/10 | 8.0/10 |
| 5 | Tebra All-in-one solution integrating patient scheduling, EHR, billing, and engagement tools for independent practices. | enterprise | 8.2/10 | 8.7/10 | 7.6/10 | 7.9/10 |
| 6 | DrChrono Mobile-optimized EHR with seamless appointment booking, patient self-check-in, and telehealth integration. | specialized | 8.4/10 | 8.9/10 | 8.1/10 | 7.8/10 |
| 7 | Practice Fusion Free web-based EHR providing appointment scheduling, e-prescribing, and charting for small practices. | specialized | 7.6/10 | 7.8/10 | 7.2/10 | 9.2/10 |
| 8 | AdvancedMD Cloud practice management system with multi-provider scheduling, reminders, and revenue cycle management. | enterprise | 8.1/10 | 8.6/10 | 7.7/10 | 7.4/10 |
| 9 | athenahealth Network-connected EHR and practice management platform with advanced patient scheduling and analytics. | enterprise | 8.6/10 | 9.1/10 | 7.9/10 | 8.0/10 |
| 10 | eClinicalWorks Comprehensive EHR system with patient portal, online scheduling, and population health management features. | enterprise | 7.4/10 | 8.2/10 | 6.5/10 | 7.0/10 |
HIPAA-compliant platform offering online appointment scheduling, automated reminders, telehealth, and practice management for health professionals.
Online marketplace enabling patients to search, book, and manage real-time appointments with in-network providers.
Cloud-based practice management software with online booking, customizable scheduling, and patient records for clinics.
Secure EHR for behavioral health featuring intuitive appointment scheduling, billing, and progress notes.
All-in-one solution integrating patient scheduling, EHR, billing, and engagement tools for independent practices.
Mobile-optimized EHR with seamless appointment booking, patient self-check-in, and telehealth integration.
Free web-based EHR providing appointment scheduling, e-prescribing, and charting for small practices.
Cloud practice management system with multi-provider scheduling, reminders, and revenue cycle management.
Network-connected EHR and practice management platform with advanced patient scheduling and analytics.
Comprehensive EHR system with patient portal, online scheduling, and population health management features.
SimplePractice
specializedHIPAA-compliant platform offering online appointment scheduling, automated reminders, telehealth, and practice management for health professionals.
Unlimited HIPAA-secure telehealth sessions with integrated video, chat, and screen sharing directly within the scheduling calendar
SimplePractice is a comprehensive cloud-based practice management platform designed specifically for health and wellness professionals, including therapists, counselors, and medical practitioners. It streamlines patient appointment scheduling with online booking, automated reminders, waitlists, and calendar syncing. Beyond scheduling, it integrates secure telehealth, electronic health records, billing, insurance claims, and client portals to manage the entire practice workflow efficiently.
Pros
- All-in-one HIPAA-compliant platform with seamless scheduling, telehealth, and billing integration
- Intuitive interface and mobile app for easy access anywhere
- Robust client portal for self-scheduling, payments, and forms
Cons
- Higher pricing tiers required for advanced features like insurance billing
- Limited customization options for reports and workflows
- Occasional slowdowns during peak usage times
Best For
Solo practitioners and small to medium-sized mental health and wellness practices needing a secure, integrated appointment and practice management solution.
Pricing
Starts at $29/user/month (Essentials, billed annually) up to $99/user/month (Plus plan); additional per-claim fees for insurance processing.
Zocdoc
specializedOnline marketplace enabling patients to search, book, and manage real-time appointments with in-network providers.
Real-time availability search with instant, confirmed booking slots
Zocdoc is a leading online marketplace that enables patients to search for and book appointments with doctors, dentists, and other healthcare providers based on location, specialty, insurance, and real-time availability. It provides verified patient reviews, insurance eligibility checks, and automated reminders to streamline the booking process. Primarily patient-facing, it helps providers fill schedules while offering a dashboard for managing bookings and patient communications.
Pros
- Vast network of over 100,000 providers across specialties
- Instant booking with real-time availability and insurance verification
- User-friendly interface with detailed reviews and ratings
Cons
- Limited to participating providers, not universal coverage
- Provider fees per new patient can be high ($250+)
- Lacks deep EHR integrations for full practice management
Best For
Patients seeking quick, convenient appointments with in-network providers in urban areas.
Pricing
Free for patients; providers pay $250-$350 per new patient acquired or via subscription tiers.
Jane
specializedCloud-based practice management software with online booking, customizable scheduling, and patient records for clinics.
Customizable digital charting templates with SOAP notes that auto-populate from appointment data
Jane (jane.app) is an all-in-one practice management platform tailored for health and wellness practitioners, offering robust patient appointment scheduling with online booking, waitlists, and automated reminders. It integrates telehealth, customizable charting, billing, invoicing, and reporting to streamline clinic workflows. Designed primarily for solo practitioners and small clinics, it emphasizes ease of use and compliance with privacy standards like PIPEDA in Canada.
Pros
- Intuitive interface with drag-and-drop scheduling
- Integrated telehealth and secure video conferencing
- Excellent customer support with live chat and training resources
Cons
- Per-provider pricing scales expensively for larger teams
- Limited advanced reporting compared to enterprise solutions
- Some features region-specific (e.g., Canadian billing focus)
Best For
Solo practitioners or small wellness clinics needing a user-friendly tool for appointments, charting, and telehealth.
Pricing
Starts at $74 CAD/month per provider (Essentials plan); higher tiers up to $149 CAD/month include advanced features; no setup fees, 30-day free trial.
TherapyNotes
specializedSecure EHR for behavioral health featuring intuitive appointment scheduling, billing, and progress notes.
Integrated scheduling with auto-generated superbills and treatment plan tracking specifically for therapy sessions
TherapyNotes is a practice management software tailored for mental health professionals, offering robust patient appointment scheduling through an intuitive calendar system, online booking portal, and automated email/text reminders. It integrates scheduling seamlessly with clinical documentation, billing, and secure patient communication, all within a HIPAA-compliant platform. Designed specifically for therapists, counselors, and psychiatrists, it simplifies managing appointments while ensuring compliance and efficiency in behavioral health practices.
Pros
- HIPAA-compliant online scheduling and patient self-booking portal
- Automated reminders and integrated calendar for multiple providers
- Seamless linkage of appointments to progress notes and billing
Cons
- Primarily optimized for behavioral health, less ideal for other specialties
- No free trial available, requiring commitment upfront
- Pricing scales up noticeably for larger group practices
Best For
Solo therapists or small mental health practices seeking an all-in-one HIPAA-secure solution for appointment management and clinical workflows.
Pricing
Starts at $49 per clinician per month (billed annually), with reduced rates of $39 for additional clinicians in groups.
Tebra
enterpriseAll-in-one solution integrating patient scheduling, EHR, billing, and engagement tools for independent practices.
AI-driven waitlist and gap-filling that automatically matches available slots with patient preferences to maximize bookings
Tebra is an all-in-one healthcare practice management platform that excels in patient appointment scheduling, integrating online booking, automated reminders, and waitlist management to optimize provider calendars. It combines EHR, billing, telehealth, and patient engagement tools to streamline workflows for independent practices. Designed for medical offices, it emphasizes reducing no-shows and improving operational efficiency through customizable scheduling features.
Pros
- Robust online scheduling with drag-and-drop calendars and automated SMS/email reminders
- Seamless integration with EHR, billing, and patient portal for end-to-end practice management
- Advanced features like waitlist optimization and recurring appointment handling
Cons
- Steep learning curve for full customization and setup
- Pricing can be high for solo practitioners or small practices
- Occasional reports of glitches in mobile app and support response times
Best For
Independent medical practices seeking an integrated scheduling solution with built-in revenue cycle and patient engagement tools.
Pricing
Custom pricing starts at around $349/provider/month, scaling with features and practice size; includes tiered plans for core scheduling and add-ons.
DrChrono
specializedMobile-optimized EHR with seamless appointment booking, patient self-check-in, and telehealth integration.
Seamless end-to-end integration of appointment scheduling with EHR charting, telehealth, and automated billing.
DrChrono is a cloud-based electronic health record (EHR) and practice management platform that provides robust patient appointment scheduling capabilities for medical practices. Key features include drag-and-drop calendars, online patient self-scheduling, automated SMS/email reminders, waitlist management, and multi-location support. It integrates seamlessly with telehealth, billing, and charting to streamline entire workflows.
Pros
- Intuitive drag-and-drop scheduling with color-coding and recurring appointments
- Patient portal enables 24/7 self-booking and confirmation
- Strong integrations with EHR, telehealth, and payment processing
- Mobile apps for on-the-go schedule management
Cons
- Pricing scales quickly with additional providers and features
- Steep initial learning curve for non-tech-savvy users
- Limited advanced analytics for scheduling optimization
- Occasional sync issues reported with external calendars
Best For
Small to mid-sized medical practices needing integrated scheduling within a full EHR ecosystem.
Pricing
Starts at $199/provider/month for basic plans (billed annually); scales to $439+/provider/month for premium features with custom enterprise options.
Practice Fusion
specializedFree web-based EHR providing appointment scheduling, e-prescribing, and charting for small practices.
100% free access to full-featured scheduling integrated with a comprehensive EHR system
Practice Fusion is a cloud-based electronic health record (EHR) platform that includes integrated patient appointment scheduling tools, allowing practices to manage calendars, send automated reminders, and enable patient self-scheduling via a secure portal. It supports online booking, waitlist management, and seamless integration with clinical workflows for a unified patient experience. Primarily designed for small to mid-sized practices, it combines scheduling with charting, e-prescribing, and billing features to streamline operations.
Pros
- Completely free core platform with no subscription fees
- Integrated patient portal for self-scheduling and reminders
- Strong integration with EHR, labs, and pharmacies for efficient workflows
Cons
- Interface can feel dated and clunky for advanced users
- Limited customization options for scheduling templates
- Past reliability issues and upselling prompts from partnerships
Best For
Small independent practices seeking a cost-free, all-in-one EHR solution with solid appointment scheduling capabilities.
Pricing
Free for core features including scheduling; revenue from advertising and partnerships, with optional premium integrations.
AdvancedMD
enterpriseCloud practice management system with multi-provider scheduling, reminders, and revenue cycle management.
Integrated patient flow dashboard that optimizes scheduling with real-time eligibility checks and revenue cycle management
AdvancedMD is a comprehensive cloud-based practice management platform with robust patient appointment scheduling capabilities, including drag-and-drop calendars, online self-scheduling portals, and automated reminders via text, email, and voice. It integrates seamlessly with EHR, billing, and telehealth features to streamline workflows for medical practices. Designed for scalability, it supports single providers up to large multi-location groups.
Pros
- Seamless integration with EHR, billing, and telehealth for end-to-end practice management
- Patient self-scheduling portal and multi-channel reminders reduce no-shows
- Customizable scheduling rules and multi-location support for complex practices
Cons
- Higher cost structure may not suit solo or small practices
- Learning curve for full feature set despite intuitive interface
- Customer support response times can vary
Best For
Mid-sized to large medical practices seeking an all-in-one scheduling solution integrated with comprehensive practice management tools.
Pricing
Custom quote-based pricing; core practice management (including scheduling) starts around $400-$600 per provider per month, with higher tiers for full EHR integration up to $1,000+.
athenahealth
enterpriseNetwork-connected EHR and practice management platform with advanced patient scheduling and analytics.
AI-powered intelligent scheduling that optimizes provider utilization and reduces no-shows with predictive analytics
athenahealth is a comprehensive cloud-based EHR and practice management platform that includes robust patient appointment scheduling capabilities. It supports online self-scheduling through a patient portal, automated reminders via text/email, drag-and-drop calendars, waitlist management, and multi-location/provider support. The system integrates seamlessly with clinical workflows, billing, and telehealth for efficient practice operations.
Pros
- Seamless integration with EHR, billing, and patient portal for end-to-end workflows
- Advanced automation including AI-driven reminders, waitlists, and recurring appointment handling
- Strong patient engagement tools like mobile self-scheduling and real-time availability
Cons
- High cost with custom enterprise pricing
- Steep learning curve due to feature-rich interface
- Limited flexibility for small practices without full suite commitment
Best For
Mid-sized to large medical practices needing integrated scheduling within a full EHR ecosystem.
Pricing
Custom quote-based pricing; typically $300-$500 per provider/month for full suite including scheduling.
eClinicalWorks
enterpriseComprehensive EHR system with patient portal, online scheduling, and population health management features.
Healow Open Access, enabling patients to book appointments 24/7 without staff intervention
eClinicalWorks is a comprehensive EHR and practice management platform that includes robust patient appointment scheduling features, allowing providers to manage calendars, book appointments online, and send automated reminders. It integrates seamlessly with patient portals and telehealth for efficient workflow. The system supports multi-location practices with real-time availability and waitlist management.
Pros
- Integrated EHR and scheduling for streamlined workflows
- Patient self-scheduling via Healow portal
- Automated reminders and waitlist functionality
Cons
- Steep learning curve and outdated interface
- Customer support response times can be slow
- High customization costs and rigidity
Best For
Medium to large healthcare practices seeking an all-in-one EHR solution with strong appointment management.
Pricing
Custom pricing starting at around $449 per provider/month, plus implementation fees and add-ons.
Conclusion
Across the reviewed tools, SimplePractice claims the top spot with its robust all-in-one features, including HIPAA compliance, telehealth, and practice management. Zocdoc follows closely as a patient-focused marketplace for convenient booking, while Jane impresses with customizable scheduling and clinic records, making it a hit for tailored workflows. Each of the top three offers distinct value, but SimplePractice stands out as the most comprehensive choice for health professionals.
Explore SimplePractice to transform your appointment management—experience seamless scheduling, secure communication, and enhanced patient care today.
Tools Reviewed
All tools were independently evaluated for this comparison