Quick Overview
- 1#1: Five9 - Cloud contact center platform with predictive dialing, CRM integrations, and compliance tools for high-volume outbound calling campaigns.
- 2#2: Convoso - AI-powered outbound dialer specializing in predictive, power, and preview modes with built-in TCPA compliance and real-time analytics.
- 3#3: Talkdesk - AI-driven contact center software offering intelligent outbound dialing, routing, and performance insights for sales teams.
- 4#4: RingCentral - Unified communications platform with auto-dialing, call recording, and CRM sync for efficient outbound sales calling.
- 5#5: Dialpad - AI sales dialer with power calling, real-time coaching, and transcription to boost outbound productivity.
- 6#6: AI rcall - Cloud phone system designed for sales teams with power dialing, CTI integrations, and call analytics for outbound outreach.
- 7#7: Kixie - Integrated power dialer and CRM automation tool that enables one-click calling and local presence for outbound sales.
- 8#8: PhoneBurner - Speed-dialing software that automates outbound calls, voicemail drops, and lead management for sales reps.
- 9#9: CloudTalk - Smart cloud phone system with predictive dialing, skills-based routing, and smart dialer for outbound campaigns.
- 10#10: JustCall - VoIP platform with power dialer, SMS integration, and analytics to streamline outbound calling workflows.
These tools were rigorously evaluated based on critical factors like dialing capabilities, CRM integration depth, compliance robustness, user-friendliness, and overall value, ensuring a curated list that balances power, practicality, and adaptability for diverse business needs.
Comparison Table
Outbound calling software is a vital resource for boosting customer outreach, and evaluating tools like Five9, Convoso, Talkdesk, RingCentral, Dialpad, and others requires clear comparison. This table outlines key features, pricing structures, and usability to help businesses identify the right fit, with insights into core capabilities like call tracking and scripting. Readers will gain a concise overview of how each platform performs to make informed decisions.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Five9 Cloud contact center platform with predictive dialing, CRM integrations, and compliance tools for high-volume outbound calling campaigns. | enterprise | 9.4/10 | 9.6/10 | 8.2/10 | 8.7/10 |
| 2 | Convoso AI-powered outbound dialer specializing in predictive, power, and preview modes with built-in TCPA compliance and real-time analytics. | specialized | 9.2/10 | 9.5/10 | 8.6/10 | 8.8/10 |
| 3 | Talkdesk AI-driven contact center software offering intelligent outbound dialing, routing, and performance insights for sales teams. | enterprise | 8.7/10 | 9.2/10 | 8.4/10 | 8.1/10 |
| 4 | RingCentral Unified communications platform with auto-dialing, call recording, and CRM sync for efficient outbound sales calling. | enterprise | 8.4/10 | 9.1/10 | 7.6/10 | 7.9/10 |
| 5 | Dialpad AI sales dialer with power calling, real-time coaching, and transcription to boost outbound productivity. | enterprise | 8.4/10 | 8.7/10 | 9.1/10 | 7.8/10 |
| 6 | AI rcall Cloud phone system designed for sales teams with power dialing, CTI integrations, and call analytics for outbound outreach. | enterprise | 8.4/10 | 8.5/10 | 9.1/10 | 7.7/10 |
| 7 | Kixie Integrated power dialer and CRM automation tool that enables one-click calling and local presence for outbound sales. | specialized | 8.4/10 | 9.1/10 | 8.0/10 | 7.6/10 |
| 8 | PhoneBurner Speed-dialing software that automates outbound calls, voicemail drops, and lead management for sales reps. | specialized | 8.4/10 | 8.7/10 | 9.1/10 | 7.8/10 |
| 9 | CloudTalk Smart cloud phone system with predictive dialing, skills-based routing, and smart dialer for outbound campaigns. | specialized | 8.2/10 | 8.5/10 | 9.0/10 | 7.8/10 |
| 10 | JustCall VoIP platform with power dialer, SMS integration, and analytics to streamline outbound calling workflows. | enterprise | 8.1/10 | 8.4/10 | 8.6/10 | 7.9/10 |
Cloud contact center platform with predictive dialing, CRM integrations, and compliance tools for high-volume outbound calling campaigns.
AI-powered outbound dialer specializing in predictive, power, and preview modes with built-in TCPA compliance and real-time analytics.
AI-driven contact center software offering intelligent outbound dialing, routing, and performance insights for sales teams.
Unified communications platform with auto-dialing, call recording, and CRM sync for efficient outbound sales calling.
AI sales dialer with power calling, real-time coaching, and transcription to boost outbound productivity.
Cloud phone system designed for sales teams with power dialing, CTI integrations, and call analytics for outbound outreach.
Integrated power dialer and CRM automation tool that enables one-click calling and local presence for outbound sales.
Speed-dialing software that automates outbound calls, voicemail drops, and lead management for sales reps.
Smart cloud phone system with predictive dialing, skills-based routing, and smart dialer for outbound campaigns.
VoIP platform with power dialer, SMS integration, and analytics to streamline outbound calling workflows.
Five9
enterpriseCloud contact center platform with predictive dialing, CRM integrations, and compliance tools for high-volume outbound calling campaigns.
AI-Powered Smart Dialer that dynamically adjusts pacing to optimize connect rates while ensuring TCPA compliance
Five9 is a premier cloud-based contact center platform excelling in outbound calling with advanced predictive, power, preview, and progressive dialing modes to boost agent productivity and connect rates. It integrates AI-driven optimization, real-time compliance tools like DNC scrubbing and TCPA adherence, and deep CRM integrations for seamless data flow. Designed for high-volume operations, it provides comprehensive analytics and reporting to refine campaigns continuously.
Pros
- Superior predictive dialing with AI optimization for maximum connects
- Robust compliance suite including dynamic DNC and call recording
- Extensive integrations with CRMs like Salesforce and comprehensive analytics
Cons
- High cost suitable mainly for enterprises
- Steep learning curve and complex initial setup
- Overkill for small teams with limited needs
Best For
Large-scale sales and telemarketing teams handling high-volume outbound campaigns with strict regulatory requirements.
Pricing
Custom quote-based pricing, typically starting at $149/user/month for essentials, up to $200+ for advanced features and high volumes.
Convoso
specializedAI-powered outbound dialer specializing in predictive, power, and preview modes with built-in TCPA compliance and real-time analytics.
AI SmartReach predictive dialing that dynamically adapts to agent performance and regulations for superior connect rates
Convoso is a cloud-based contact center platform specializing in high-volume outbound calling for sales, collections, and customer acquisition. It provides advanced dialing modes like predictive, power, and preview to maximize connect rates and agent efficiency. Key features include TCPA-compliant tools, AI conversation intelligence, DNC scrubbing, and CRM integrations for scalable operations.
Pros
- Ultra-high connect rates via AI-optimized predictive dialing
- Robust compliance suite with real-time DNC and TCPA monitoring
- Powerful analytics and AI coaching for agent performance
Cons
- Premium pricing less ideal for small teams
- Initial setup and customization can be complex
- Limited focus on inbound calling capabilities
Best For
Mid-to-large outbound call centers in sales, debt recovery, or political campaigns needing compliance and high efficiency.
Pricing
Custom enterprise pricing; typically $0.04-$0.09 per minute or $100-$150 per user/month with volume discounts.
Talkdesk
enterpriseAI-driven contact center software offering intelligent outbound dialing, routing, and performance insights for sales teams.
AI Autopilot for intelligent call routing and dispositioning that dynamically adapts to outbound campaign needs
Talkdesk is a cloud-based contact center platform specializing in outbound calling with advanced features like predictive, power, and preview dialing modes to maximize agent efficiency. It incorporates AI-driven tools for call optimization, compliance management, and real-time coaching during outbound campaigns. The software supports seamless CRM integrations and multichannel blending, making it suitable for high-volume outbound operations.
Pros
- Advanced dialing algorithms including predictive and progressive modes for high connect rates
- AI-powered analytics and real-time agent assist for improved outbound performance
- Robust integrations with CRMs like Salesforce and robust DNC compliance tools
Cons
- Higher pricing tiers may not suit small teams or startups
- Initial setup and customization can require technical expertise
- Occasional reports of call quality issues during peak usage
Best For
Mid-sized to large enterprises running high-volume outbound sales or telemarketing campaigns that need scalable AI-enhanced dialing.
Pricing
Starts at around $75/user/month for basic plans, with enterprise tiers (Elevate, Elite) at $95-$125+/user/month; custom pricing available.
RingCentral
enterpriseUnified communications platform with auto-dialing, call recording, and CRM sync for efficient outbound sales calling.
AI Conversation Intelligence that provides real-time coaching and post-call summaries for outbound agents
RingCentral is a comprehensive cloud communications platform that excels in unified communications, including robust outbound calling capabilities through its RingCentral Engage suite with power, preview, and predictive dialing modes. It supports high-volume sales outreach with features like local presence, call recording, AI analytics, and seamless CRM integrations such as Salesforce and Microsoft Dynamics. Ideal for businesses seeking an all-in-one solution that combines calling with team messaging, video conferencing, and contact center tools.
Pros
- Advanced dialing modes including predictive and power dialers for efficient outbound campaigns
- Deep integrations with CRMs and strong call analytics with AI insights
- Reliable VoIP quality and global number availability for local presence
Cons
- Higher pricing compared to dedicated dialer-only tools
- Steeper learning curve due to extensive feature set
- Occasional reports of interface lag during peak usage
Best For
Mid-sized to enterprise sales teams needing integrated outbound calling within a full UCaaS platform.
Pricing
Starts at $20/user/month for Core plan; Engage sales features require Advanced ($25/user/month) or Ultra ($35/user/month) with add-ons from $10-50/user/month.
Dialpad
enterpriseAI sales dialer with power calling, real-time coaching, and transcription to boost outbound productivity.
Real-time AI Sales Coach providing live feedback and sentiment analysis during outbound calls
Dialpad is a cloud-based unified communications platform that provides robust VoIP calling, SMS, and AI-powered features tailored for sales and support teams. As an outbound calling solution, it offers power dialing, predictive dialing previews, local presence, call recording, and real-time AI transcription to enhance agent productivity and call outcomes. It integrates deeply with CRMs like Salesforce and HubSpot, enabling seamless data sync for personalized outreach.
Pros
- AI-powered real-time call coaching and sentiment analysis
- Intuitive web and mobile apps with power dialing
- Strong CRM integrations for streamlined workflows
Cons
- Premium features locked behind higher pricing tiers
- Predictive dialing limited to enterprise plans
- Call quality can vary with internet connectivity
Best For
Mid-sized sales teams needing AI-enhanced outbound calling with CRM synchronization.
Pricing
Starts at $23/user/month (Standard, annual); Pro at $35/user/month; advanced sales features from $65/user/month (Enterprise).
AI rcall
enterpriseCloud phone system designed for sales teams with power dialing, CTI integrations, and call analytics for outbound outreach.
Deep CRM integrations enabling click-to-dial and data syncing without leaving your CRM interface
AI rcall is a cloud-based VoIP phone system designed for sales, support, and customer success teams, offering robust outbound calling capabilities including power dialing, click-to-call, and predictive dialing options. It integrates seamlessly with over 100 CRMs and productivity tools like Salesforce, HubSpot, and Slack, enabling agents to make calls directly from their workflows. The platform provides call recording, real-time coaching, and detailed analytics to optimize outbound campaigns and improve team performance.
Pros
- Seamless integrations with major CRMs for efficient outbound workflows
- Intuitive interface with quick setup and mobile app support
- Comprehensive call analytics and real-time coaching tools
Cons
- Higher pricing tiers limit value for small teams or basic needs
- Occasional call quality issues depending on internet and location
- Less advanced automation and sequencing than dedicated sales dialers
Best For
Sales and support teams in SMBs needing integrated outbound calling directly within CRM platforms.
Pricing
Starts at $30/user/month (Essentials, billed annually), $50/user/month (Professional), and custom Enterprise pricing.
Kixie
specializedIntegrated power dialer and CRM automation tool that enables one-click calling and local presence for outbound sales.
One-click CRM power dialing that auto-logs calls, notes, and dispositions
Kixie is an outbound calling platform designed for sales teams, offering seamless integration with CRMs like Salesforce and HubSpot for one-click dialing directly from contact records. It features power dialing, local caller ID to increase connect rates, voicemail drops, SMS integration, and call recording with AI-powered coaching. The software streamlines high-volume outbound prospecting by automating dialing and logging activities back into the CRM automatically.
Pros
- Deep CRM integrations enable one-click calling without switching apps
- Local presence and power dialer boost connect rates significantly
- Comprehensive call analytics and real-time coaching tools
Cons
- Pricing is on the higher end for smaller teams
- Reporting customization can feel limited
- Advanced features have a learning curve
Best For
Outbound sales teams and SDRs who rely on CRM workflows for high-volume calling.
Pricing
Starts at $35/user/month (Integrated), $65/user/month (Professional), custom Enterprise pricing.
PhoneBurner
specializedSpeed-dialing software that automates outbound calls, voicemail drops, and lead management for sales reps.
Patented 'one-ring-live' technology that detects and skips non-live answers instantly, connecting reps to conversations in seconds
PhoneBurner is a cloud-based power dialer tailored for outbound sales teams, enabling reps to make significantly more calls per day by automatically skipping voicemails, busy signals, and no-answers. It connects agents only to live prospects, with features like one-click voicemail drops, email/SMS follow-ups, and local presence dialing to improve answer rates. The platform integrates seamlessly with major CRMs like Salesforce and HubSpot, streamlining data entry and campaign management.
Pros
- Drives up to 4x more dials per day with instant next-call dialing
- Strong voicemail detection and automated drops save time
- Excellent CRM integrations reduce manual data entry
Cons
- Pricing is steep for small teams or low-volume users
- Lacks inbound calling and advanced predictive dialing
- Reporting and analytics are basic compared to enterprise competitors
Best For
Outbound sales teams in high-volume cold calling environments seeking maximum connect rates and efficiency.
Pricing
Starts at $149/user/month (billed annually); higher tiers up to $219/user/month with advanced features.
CloudTalk
specializedSmart cloud phone system with predictive dialing, skills-based routing, and smart dialer for outbound campaigns.
Smart Dialer that intelligently prioritizes live answers and maximizes agent talk time
CloudTalk is a cloud-based VoIP phone system optimized for outbound calling, featuring smart dialers, call recording, and real-time analytics to enhance sales team efficiency. It integrates seamlessly with popular CRMs like Salesforce and HubSpot, enabling click-to-call functionality and automated workflows. The platform supports power dialing and progressive modes, making it suitable for high-volume outbound campaigns while ensuring compliance with regulations like TCPA.
Pros
- Intuitive smart dialer boosts connect rates by skipping voicemails and busy signals
- Deep CRM integrations streamline outbound workflows
- Robust call analytics and coaching tools for sales optimization
Cons
- Lacks true predictive dialing (relies on power/progressive modes)
- Higher-tier features locked behind expensive plans
- Limited global number availability in some regions
Best For
Mid-sized sales teams seeking user-friendly outbound calling with strong CRM sync and analytics.
Pricing
Starts at $25/user/month (Essentials), $30/user/month (Expert), up to custom enterprise pricing; billed annually.
JustCall
enterpriseVoIP platform with power dialer, SMS integration, and analytics to streamline outbound calling workflows.
Local Presence Dialer that dynamically shows local caller IDs to significantly increase pick-up rates
JustCall is a cloud-based VoIP platform designed for outbound calling, offering power dialing, local presence, and predictive dialing to boost connect rates for sales teams. It integrates with CRMs like Salesforce and HubSpot, providing call recording, real-time analytics, and SMS automation for efficient outreach. While versatile for SMBs, it combines calling with team collaboration features like shared inboxes.
Pros
- Strong CRM integrations for seamless outbound workflows
- Local presence dialing improves answer rates
- Intuitive interface with quick setup for power dialing
Cons
- Advanced predictive dialing lags behind sales-specific tools
- Per-user pricing scales expensively for large teams
- Analytics reporting lacks depth for enterprise needs
Best For
SMB sales teams needing an all-in-one VoIP solution with CRM sync and local presence for outbound campaigns.
Pricing
Starts at $19/user/month (Essentials), $29 (Professional), $49 (Max), billed annually; custom enterprise plans available.
Conclusion
Outbound calling software reviewed here varies in strengths, but Five9 shines as the top choice, leading with its high-volume campaign capabilities, robust CRM integrations, and compliance tools. Convoso and Talkdesk follow closely—Convoso with AI-driven dialing and real-time analytics, Talkdesk with intelligent automation for sales teams—each offering compelling alternatives for specific needs. Together, these tools redefine efficient outbound outreach.
Take the first step to better connectivity: explore Five9 today and unlock the potential of seamless, high-impact outbound calling.
Tools Reviewed
All tools were independently evaluated for this comparison