Quick Overview
- 1#1: AxisCare - Cloud-based platform for managing private duty non-medical home care with scheduling, billing, EVV, and client portals.
- 2#2: AlayaCare - End-to-end home care management software featuring rostering, telehealth, billing, and mobile apps for caregivers.
- 3#3: CareSmartz360 - All-in-one solution for non-medical home care agencies handling scheduling, invoicing, compliance, and caregiver management.
- 4#4: HomeTrak - Comprehensive home care software with telephony, scheduling, billing, and payroll integration for non-medical services.
- 5#5: ShiftCare - Rostering and management tool for home care providers offering real-time scheduling, invoicing, and client tracking.
- 6#6: CareVoyant - Cloud home care platform providing scheduling, EVV, billing, and analytics for non-medical care delivery.
- 7#7: Rosie - Employee scheduling software tailored for home care agencies with shift management and communication tools.
- 8#8: CareLineLive - Live-in care management system for scheduling carers, tracking visits, and handling finances in home care.
- 9#9: Birdie - Homecare CRM and operations platform for assessments, rostering, and outcomes tracking in non-medical care.
- 10#10: HHAeXchange - EVV and billing platform supporting non-medical home care with visit verification and payer integrations.
Tools were selected based on their comprehensive feature sets, user experience, reliability, and overall value, ensuring they address the complex demands of non-medical home care delivery.
Comparison Table
Non-medical home care software is vital for streamlining operations like scheduling, billing, and client management in senior and community care. This comparison table examines top tools including AxisCare, AlayaCare, CareSmartz360, HomeTrak, ShiftCare, and more, highlighting key features, usability, and pricing to help readers identify the best fit for their agency’s needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | AxisCare Cloud-based platform for managing private duty non-medical home care with scheduling, billing, EVV, and client portals. | specialized | 9.6/10 | 9.8/10 | 9.3/10 | 9.4/10 |
| 2 | AlayaCare End-to-end home care management software featuring rostering, telehealth, billing, and mobile apps for caregivers. | enterprise | 9.3/10 | 9.6/10 | 9.1/10 | 8.9/10 |
| 3 | CareSmartz360 All-in-one solution for non-medical home care agencies handling scheduling, invoicing, compliance, and caregiver management. | specialized | 8.7/10 | 9.2/10 | 8.5/10 | 8.0/10 |
| 4 | HomeTrak Comprehensive home care software with telephony, scheduling, billing, and payroll integration for non-medical services. | enterprise | 8.2/10 | 9.0/10 | 7.5/10 | 8.0/10 |
| 5 | ShiftCare Rostering and management tool for home care providers offering real-time scheduling, invoicing, and client tracking. | specialized | 8.2/10 | 8.5/10 | 7.8/10 | 8.0/10 |
| 6 | CareVoyant Cloud home care platform providing scheduling, EVV, billing, and analytics for non-medical care delivery. | enterprise | 8.1/10 | 8.5/10 | 7.8/10 | 7.9/10 |
| 7 | Rosie Employee scheduling software tailored for home care agencies with shift management and communication tools. | specialized | 8.3/10 | 8.1/10 | 9.2/10 | 8.5/10 |
| 8 | CareLineLive Live-in care management system for scheduling carers, tracking visits, and handling finances in home care. | specialized | 8.1/10 | 8.5/10 | 7.7/10 | 7.9/10 |
| 9 | Birdie Homecare CRM and operations platform for assessments, rostering, and outcomes tracking in non-medical care. | enterprise | 8.1/10 | 8.4/10 | 8.0/10 | 7.7/10 |
| 10 | HHAeXchange EVV and billing platform supporting non-medical home care with visit verification and payer integrations. | enterprise | 8.2/10 | 9.1/10 | 7.8/10 | 7.5/10 |
Cloud-based platform for managing private duty non-medical home care with scheduling, billing, EVV, and client portals.
End-to-end home care management software featuring rostering, telehealth, billing, and mobile apps for caregivers.
All-in-one solution for non-medical home care agencies handling scheduling, invoicing, compliance, and caregiver management.
Comprehensive home care software with telephony, scheduling, billing, and payroll integration for non-medical services.
Rostering and management tool for home care providers offering real-time scheduling, invoicing, and client tracking.
Cloud home care platform providing scheduling, EVV, billing, and analytics for non-medical care delivery.
Employee scheduling software tailored for home care agencies with shift management and communication tools.
Live-in care management system for scheduling carers, tracking visits, and handling finances in home care.
Homecare CRM and operations platform for assessments, rostering, and outcomes tracking in non-medical care.
EVV and billing platform supporting non-medical home care with visit verification and payer integrations.
AxisCare
specializedCloud-based platform for managing private duty non-medical home care with scheduling, billing, EVV, and client portals.
State-of-the-art EVV system with universal compliance, GPS verification, and automated billing integration
AxisCare is a comprehensive, cloud-based software platform tailored for non-medical home care agencies, offering end-to-end management of operations including scheduling, billing, payroll, and caregiver coordination. It features robust electronic visit verification (EVV), client management, telephony integration, and mobile apps for real-time communication and compliance. With advanced reporting and scalability, it helps agencies streamline workflows, reduce administrative burdens, and ensure regulatory adherence.
Pros
- All-in-one platform with deep EVV compliance for all states
- Intuitive mobile apps for caregivers and office staff
- Excellent scalability and integrations like QuickBooks
- Top-tier customer support with dedicated implementation teams
Cons
- Custom pricing can be opaque without a demo
- Steeper learning curve for advanced reporting features
- Limited free trial options
- Higher costs for very large enterprises
Best For
Growing non-medical home care agencies seeking a scalable, compliance-focused solution to manage scheduling, billing, and EVV seamlessly.
Pricing
Custom quotes based on agency size and users, typically $5-15 per user/month plus setup fees and add-ons for telephony/EVV.
AlayaCare
enterpriseEnd-to-end home care management software featuring rostering, telehealth, billing, and mobile apps for caregivers.
AI-powered Smart Scheduling that optimizes caregiver routes and assignments to minimize travel time and overtime costs
AlayaCare is a cloud-based home care management platform tailored for non-medical home care agencies, providing end-to-end tools for scheduling, caregiver dispatching, client management, and electronic visit verification (EVV). It streamlines operations with mobile apps for caregivers to clock in/out, document visits, and communicate in real-time, while offering robust billing, payroll, and reporting features. The software ensures compliance with regulations and scales for growing agencies handling companion care, personal care, and homemaker services.
Pros
- Comprehensive EVV and scheduling tools reduce administrative burden
- Intuitive mobile app enhances caregiver productivity and compliance
- Strong analytics and reporting for informed business decisions
Cons
- Pricing can be steep for very small agencies
- Initial setup and training may require time investment
- Some advanced customizations need additional modules
Best For
Mid-sized non-medical home care agencies seeking a scalable, all-in-one platform to manage scheduling, billing, and compliance efficiently.
Pricing
Custom quote-based pricing starting around $200-500/month for small agencies, scaling with users, visits, and features; includes core modules with add-ons available.
CareSmartz360
specializedAll-in-one solution for non-medical home care agencies handling scheduling, invoicing, compliance, and caregiver management.
Integrated EVV that automatically syncs with scheduling and billing for effortless compliance and reimbursement
CareSmartz360 is a cloud-based, all-in-one platform tailored for non-medical home care agencies, offering robust tools for scheduling, caregiver management, client tracking, and billing. It includes Electronic Visit Verification (EVV), mobile apps for caregivers and families, telehealth capabilities, and compliance features to ensure regulatory adherence. The software helps agencies streamline operations, reduce paperwork, and improve caregiver retention through automated payroll and reporting dashboards.
Pros
- Comprehensive all-in-one suite with seamless EVV, scheduling, and billing integration
- Intuitive mobile apps for caregivers and clients enhancing real-time communication
- Advanced reporting and analytics for better business insights and compliance
Cons
- Pricing can be steep for very small agencies
- Occasional mobile app glitches reported by users
- Limited native integrations with some third-party tools
Best For
Mid-sized non-medical home care agencies needing scalable, feature-rich software to manage growth and compliance.
Pricing
Quote-based pricing starting around $500/month for small agencies, scaling with users and features; includes implementation support.
HomeTrak
enterpriseComprehensive home care software with telephony, scheduling, billing, and payroll integration for non-medical services.
Integrated telephony clock-in/out system for easy caregiver time tracking without apps
HomeTrak is a comprehensive software platform tailored for non-medical home care agencies, providing robust tools for scheduling, dispatching, billing, and caregiver management. It includes electronic visit verification (EVV), payroll processing, and client care plan tracking to streamline daily operations and ensure regulatory compliance. With a mobile app for caregivers and detailed reporting features, it supports agencies in optimizing efficiency and improving service delivery.
Pros
- Extensive feature set including EVV, scheduling, and billing integration
- Strong compliance tools for Medicaid and state regulations
- Reliable mobile app and telephony-based clock-in system
Cons
- Interface feels dated and has a learning curve for new users
- Pricing can be high for very small agencies
- Limited customization options in reporting
Best For
Mid-sized non-medical home care agencies needing robust EVV compliance and scheduling capabilities.
Pricing
Custom quotes based on agency size; typically starts at $99/user/month for core plans, with enterprise options higher.
ShiftCare
specializedRostering and management tool for home care providers offering real-time scheduling, invoicing, and client tracking.
Smart Rostering AI that automatically matches carers to shifts based on skills, availability, and client preferences
ShiftCare is a cloud-based home care management software tailored primarily for Australian providers in aged care, disability support (NDIS), and non-medical home care services. It excels in automated rostering, scheduling, client management, electronic visit verification (EVV), and invoicing, with a mobile app enabling carers to log visits, notes, and timesheets in real-time. The platform supports care plan creation, compliance reporting, and integrations with payroll and accounting systems to streamline operations for agencies.
Pros
- Powerful AI-driven rostering and scheduling that minimizes manual work
- Robust mobile app for carers with real-time GPS tracking and EVV
- Strong NDIS compliance tools and reporting for Australian regulations
Cons
- Steep learning curve for new users due to feature depth
- Limited customization and support outside Australia
- Pricing can escalate quickly for larger agencies with add-ons
Best For
Medium to large non-medical home care agencies in Australia focused on disability support and aged care needing advanced rostering.
Pricing
Custom quotes starting around AU$50-100/month for small teams, scaling with users, features, and enterprise add-ons; free trial available.
CareVoyant
enterpriseCloud home care platform providing scheduling, EVV, billing, and analytics for non-medical care delivery.
HHAeXchange-certified EVV with seamless payer integration for full compliance
CareVoyant is a cloud-based, all-in-one platform tailored for non-medical home care agencies, offering robust tools for scheduling, electronic visit verification (EVV), billing, and caregiver management. It streamlines operations with features like mobile apps for caregivers and clients, real-time reporting, and compliance tools including HHAeXchange integration. The software supports scalability from small agencies to enterprises, focusing on improving efficiency and caregiver retention.
Pros
- Comprehensive EVV compliance with HHAeXchange certification
- Strong mobile app for caregivers with GPS tracking
- Advanced scheduling with SmartMatch automation
Cons
- Pricing can be steep for smaller agencies
- Initial setup and training require time investment
- Some advanced customizations need higher tiers
Best For
Mid-sized non-medical home care agencies needing scalable scheduling, billing, and EVV compliance in one platform.
Pricing
Custom quote-based pricing; starts around $6-12 per user/month for basic plans, with enterprise tiers for larger agencies.
Rosie
specializedEmployee scheduling software tailored for home care agencies with shift management and communication tools.
Voice-activated EVV for hands-free visit verification directly in the caregiver mobile app
Rosie (rosieweb.com) is a cloud-based software platform tailored for non-medical home care agencies, offering tools for scheduling, caregiver management, client tracking, and billing. It includes Electronic Visit Verification (EVV) to ensure compliance, mobile apps for caregivers and families, and automated payroll integration. The system emphasizes simplicity and efficiency, helping agencies manage daily operations without extensive training.
Pros
- Intuitive drag-and-drop scheduling interface
- Robust EVV compliance with mobile clock-in/out
- Affordable per-visit pricing model with no long-term contracts
Cons
- Limited advanced analytics and custom reporting
- Fewer third-party integrations compared to competitors
- Occasional mobile app glitches reported by users
Best For
Small to mid-sized non-medical home care agencies seeking a straightforward, user-friendly solution for core operations.
Pricing
Pay-per-visit starting at $0.99 per scheduled shift; enterprise plans available with volume discounts and no setup fees.
CareLineLive
specializedLive-in care management system for scheduling carers, tracking visits, and handling finances in home care.
Electronic Call Monitoring (ECM) for GPS-verified real-time visit confirmation and exception alerts
CareLineLive is a cloud-based software platform tailored for non-medical home care agencies, providing comprehensive tools for rostering, scheduling, client and carer management, and electronic call monitoring. It supports real-time visit tracking, care plan documentation, billing, and compliance reporting, with mobile apps enabling carers to log activities on the go. Primarily designed for the UK market, it ensures adherence to CQC regulations while optimizing operational efficiency.
Pros
- Advanced rostering and real-time scheduling with drag-and-drop interface
- Integrated electronic call monitoring for visit verification
- Strong compliance and reporting tools for UK regulations
Cons
- Steeper learning curve for new users
- Primarily UK-focused, limited international customization
- Pricing can add up with additional modules
Best For
UK-based non-medical home care providers needing robust scheduling and regulatory compliance features.
Pricing
Custom subscription starting at around £1 per carer per week, with tiered plans and add-on modules for extra features.
Birdie
enterpriseHomecare CRM and operations platform for assessments, rostering, and outcomes tracking in non-medical care.
AI-driven rostering that matches carers to visits based on skills, location, preferences, and wellbeing data
Birdie is a cloud-based platform tailored for non-medical home care agencies, offering tools for scheduling, rostering, carer management, and client care coordination. It features real-time updates, mobile apps for carers and clients, compliance tracking, and reporting analytics to streamline operations. The software emphasizes regulatory adherence, carer wellbeing, and efficient visit verification through GPS and electronic records.
Pros
- Intuitive real-time scheduling and rostering with AI optimization
- Robust compliance and training modules for regulatory needs
- Mobile apps enhance carer engagement and visit verification
Cons
- Pricing is custom and opaque without demos
- Limited integrations with third-party billing or payroll systems
- Primarily UK-focused, with less emphasis on US-specific requirements like EVV mandates
Best For
Medium-sized non-medical home care agencies in the UK seeking an all-in-one platform for operational efficiency and compliance.
Pricing
Custom quotes based on agency size, users, and modules; typically starts at £50-£100 per carer/month.
HHAeXchange
enterpriseEVV and billing platform supporting non-medical home care with visit verification and payer integrations.
Nationwide EVV compliance hub with direct integrations to 40+ state systems and fiscal intermediaries for seamless Medicaid billing.
HHAeXchange is a robust homecare management platform tailored for non-medical home care agencies, offering tools for scheduling, electronic visit verification (EVV), billing, and caregiver management. It features a mobile app for caregivers to clock in/out, submit timesheets, and access client details in real-time. The software emphasizes regulatory compliance, payer integrations, and scalability for growing agencies, helping streamline operations from dispatch to reimbursement.
Pros
- Comprehensive EVV with GPS, telephony, and mobile options for full compliance
- Strong scheduling and dispatching with real-time updates and automation
- Deep integrations with payers, billing systems, and state Medicaid programs
Cons
- Steep learning curve for new users requiring extensive training
- Custom pricing can be expensive for small agencies
- Interface feels dated in some areas compared to modern competitors
Best For
Mid-sized to large non-medical home care agencies needing scalable EVV compliance and payer integrations.
Pricing
Custom quotes based on agency size and users; typically $300-$1,500+/month with per-visit EVV fees.
Conclusion
The reviewed tools deliver robust solutions for non-medical home care management, with a clear top performer in AxisCare, whose cloud-based platform seamlessly integrates scheduling, billing, EVV, and client portals. Close behind, AlayaCare impresses with its end-to-end suite including telehealth, while CareSmartz360 stands out for its all-in-one approach to compliance and caregiver management—each offering unique strengths to suit diverse agency needs.
Whether seeking a comprehensive platform or a specialized tool, starting with AxisCare is a strong investment; explore its features to streamline operations and enhance care delivery.
Tools Reviewed
All tools were independently evaluated for this comparison