Quick Overview
- 1#1: SupportAbility - Comprehensive NDIS provider platform for rostering, billing, compliance, and client management.
- 2#2: Lumary - All-in-one NDIS software for scheduling, invoicing, reporting, and participant portals.
- 3#3: Brevity Care - Robust NDIS rostering, timesheet, and billing solution with strong compliance features.
- 4#4: CareMaster - End-to-end NDIS management software covering bookings, payroll, and NDIS claiming.
- 5#5: ShiftCare - User-friendly platform for NDIS rostering, client care plans, and automated billing.
- 6#6: Splose - Practice management tool tailored for allied health NDIS providers with telehealth and claiming.
- 7#7: BigCare - Scalable NDIS software for participant management, scheduling, and financial reporting.
- 8#8: Comm.care - Cloud-based NDIS solution for communication, rostering, and compliance tracking.
- 9#9: Flowlogic - Efficient NDIS workflow tool for shift management, billing, and data insights.
- 10#10: Datanova - NDIS-focused software for client records, invoicing, and regulatory reporting.
These tools were selected based on feature depth (including scheduling, reporting, and participant management), user-friendliness, reliability, and overall value, ensuring they excel in meeting the dynamic needs of NDIS providers.
Comparison Table
This comparison table examines key NDIS provider software tools—such as SupportAbility, Lumary, Brevity Care, CareMaster, and ShiftCare—shedding light on their features, strengths, and practical applications. Readers will gain clarity on how these platforms address care coordination, documentation, and support management, enabling informed choices tailored to their organization’s needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | SupportAbility Comprehensive NDIS provider platform for rostering, billing, compliance, and client management. | specialized | 9.7/10 | 9.8/10 | 9.2/10 | 9.5/10 |
| 2 | Lumary All-in-one NDIS software for scheduling, invoicing, reporting, and participant portals. | specialized | 9.2/10 | 9.4/10 | 8.9/10 | 9.0/10 |
| 3 | Brevity Care Robust NDIS rostering, timesheet, and billing solution with strong compliance features. | specialized | 8.6/10 | 8.4/10 | 9.1/10 | 8.5/10 |
| 4 | CareMaster End-to-end NDIS management software covering bookings, payroll, and NDIS claiming. | specialized | 8.3/10 | 8.6/10 | 8.1/10 | 8.2/10 |
| 5 | ShiftCare User-friendly platform for NDIS rostering, client care plans, and automated billing. | specialized | 8.4/10 | 8.6/10 | 9.1/10 | 7.9/10 |
| 6 | Splose Practice management tool tailored for allied health NDIS providers with telehealth and claiming. | specialized | 8.3/10 | 8.7/10 | 8.4/10 | 8.1/10 |
| 7 | BigCare Scalable NDIS software for participant management, scheduling, and financial reporting. | specialized | 8.1/10 | 8.3/10 | 8.2/10 | 8.4/10 |
| 8 | Comm.care Cloud-based NDIS solution for communication, rostering, and compliance tracking. | specialized | 7.6/10 | 7.8/10 | 7.4/10 | 7.2/10 |
| 9 | Flowlogic Efficient NDIS workflow tool for shift management, billing, and data insights. | specialized | 7.6/10 | 7.8/10 | 7.5/10 | 7.4/10 |
| 10 | Datanova NDIS-focused software for client records, invoicing, and regulatory reporting. | specialized | 7.2/10 | 7.5/10 | 6.8/10 | 7.0/10 |
Comprehensive NDIS provider platform for rostering, billing, compliance, and client management.
All-in-one NDIS software for scheduling, invoicing, reporting, and participant portals.
Robust NDIS rostering, timesheet, and billing solution with strong compliance features.
End-to-end NDIS management software covering bookings, payroll, and NDIS claiming.
User-friendly platform for NDIS rostering, client care plans, and automated billing.
Practice management tool tailored for allied health NDIS providers with telehealth and claiming.
Scalable NDIS software for participant management, scheduling, and financial reporting.
Cloud-based NDIS solution for communication, rostering, and compliance tracking.
Efficient NDIS workflow tool for shift management, billing, and data insights.
NDIS-focused software for client records, invoicing, and regulatory reporting.
SupportAbility
specializedComprehensive NDIS provider platform for rostering, billing, compliance, and client management.
Smart Rostering engine that uses AI to auto-generate optimized schedules compliant with NDIS rules, worker awards, and participant preferences
SupportAbility is a leading cloud-based software platform tailored exclusively for NDIS registered providers in Australia, offering end-to-end management of disability support services. It excels in rostering, scheduling, participant plan tracking, billing, payroll integration, and compliance reporting to ensure seamless NDIS claim submissions and budget adherence. With robust tools for real-time data insights and automation, it empowers providers to scale operations efficiently while maintaining regulatory compliance.
Pros
- Comprehensive NDIS-specific features including automated pricing schedules, plan management, and bulk claiming
- Intelligent rostering with shift optimization, worker preferences, and real-time availability tracking
- Strong compliance tools for audits, reporting, and integration with NDIS portals
Cons
- Custom pricing can be steep for very small providers
- Initial setup and data migration require dedicated time and support
- Fewer native integrations with non-Australian or niche third-party apps
Best For
Medium to large NDIS providers needing a scalable, compliance-focused all-in-one solution for rostering, billing, and operations.
Pricing
Custom quotes based on participant numbers and staff size; typically starts at $250/month for small teams, scaling up for enterprises.
Lumary
specializedAll-in-one NDIS software for scheduling, invoicing, reporting, and participant portals.
AI-driven rostering that auto-matches carers to shifts based on skills, availability, and participant preferences
Lumary is an all-in-one NDIS provider software platform that centralizes participant management, rostering, billing, and compliance for disability service organizations in Australia. It features seamless integration with the NDIS portal for claims and reporting, a mobile app for carers, and tools for payroll and shift management. Designed to reduce administrative burdens, it enables providers to focus on service delivery while ensuring regulatory compliance.
Pros
- Deep NDIS portal integration for automated claiming and bulk invoicing
- User-friendly mobile app for real-time rostering and timesheets
- Comprehensive reporting and analytics for compliance and performance insights
Cons
- Pricing can be steep for smaller providers
- Steeper learning curve for advanced customizations
- Occasional delays in support response during peak times
Best For
Medium to large NDIS providers seeking scalable automation and strong compliance tools.
Pricing
Starts at $199 AUD/month for basic plans (up to 10 users), with Growth ($499/month) and Enterprise (custom) tiers based on user count and features.
Brevity Care
specializedRobust NDIS rostering, timesheet, and billing solution with strong compliance features.
Real-time NDIS pricing calculator and automated bulk claiming for seamless billing accuracy.
Brevity Care is a cloud-based NDIS provider software tailored for Australian disability service organisations, offering end-to-end management of client plans, rostering, billing, and compliance. It includes tools for participant intake, shift scheduling, payroll integration, and real-time reporting to meet NDIS requirements. The platform features a mobile app for carers, enabling on-the-go timesheets and client notes, streamlining operations for providers of all sizes.
Pros
- Intuitive interface with strong NDIS-specific compliance tools
- Robust mobile app for rostering and timesheets
- Excellent local Australian support and regular updates
Cons
- Limited third-party integrations compared to competitors
- Pricing can escalate for larger organisations
- Advanced custom reporting requires add-ons
Best For
Small to medium NDIS providers seeking user-friendly, locally compliant software without complex setup.
Pricing
Custom subscription starting at ~$150/month for small teams, scaling by participants/users (quotes required).
CareMaster
specializedEnd-to-end NDIS management software covering bookings, payroll, and NDIS claiming.
Real-time carer mobile app with GPS verification and instant timesheet approvals for seamless NDIS claim processing
CareMaster is a cloud-based NDIS provider software tailored for Australian disability and aged care providers, offering comprehensive tools for rostering, scheduling, timesheet approvals, and NDIS-compliant billing. It includes client management, progress notes, incident reporting, and payroll integration to streamline operations and ensure regulatory compliance. The platform features a mobile app for carers to log shifts in real-time, reducing administrative burdens and improving accuracy in claims submission.
Pros
- Strong NDIS billing and compliance tools with built-in price guides
- Intuitive mobile app for carers enabling real-time shift tracking
- Reliable rostering and reporting for efficient workforce management
Cons
- Limited advanced analytics compared to top competitors
- Customization options can feel restrictive for larger providers
- Occasional delays in customer support response times
Best For
Medium-sized NDIS providers seeking reliable, straightforward rostering and billing without complex enterprise features.
Pricing
Custom pricing based on provider size and users, typically starting from $4-6 per active user/month with no long-term contracts.
ShiftCare
specializedUser-friendly platform for NDIS rostering, client care plans, and automated billing.
Advanced drag-and-drop rostering with AI-powered shift matching and conflict resolution
ShiftCare is a cloud-based rostering and care management platform tailored for NDIS providers in Australia, enabling efficient scheduling, client plan management, and compliance with NDIS requirements. It features drag-and-drop rostering, real-time timesheet approvals, and direct integration with the NDIS portal for seamless claiming and reporting. The mobile app empowers carers to access schedules, log notes, and track client progress on the go, while admin tools handle invoicing and payroll.
Pros
- Intuitive drag-and-drop rostering with auto-scheduling suggestions
- Robust NDIS portal integration for claims and budgeting
- Feature-rich mobile app for carers with GPS check-ins
Cons
- Pricing can escalate quickly for larger providers with many clients
- Limited advanced customization and reporting compared to top competitors
- Occasional glitches in multi-site management
Best For
Medium-sized NDIS providers prioritizing user-friendly rostering and straightforward NDIS compliance over deep customization.
Pricing
Starts at $99/month for basic plans, plus $5-10 per active client/month and per-user fees; custom enterprise pricing available.
Splose
specializedPractice management tool tailored for allied health NDIS providers with telehealth and claiming.
Smart Matching algorithm that automatically pairs workers to shifts based on skills, availability, location, and client preferences in real-time.
Splose is a cloud-based rostering and scheduling platform specifically designed for NDIS providers in Australia. It streamlines shift management by matching available workers to client needs in real-time, while ensuring compliance with NDIS worker screening and verification requirements. The software also supports timesheet approvals, invoicing, and basic reporting to optimize operational efficiency for disability service organizations.
Pros
- Powerful real-time rostering and smart worker-client matching
- Strong NDIS compliance tools including worker screening checks
- Mobile app for workers to view shifts and submit timesheets
Cons
- Limited depth in client CRM and case management features
- Reporting capabilities are functional but not as customizable as competitors
- Pricing model based on usage can become unpredictable for high-volume providers
Best For
Medium-sized NDIS providers prioritizing efficient rostering and shift management over comprehensive client management.
Pricing
Usage-based pricing starting at $0.045 per rostered minute, with tiered plans and a free trial available; no per-user fees.
BigCare
specializedScalable NDIS software for participant management, scheduling, and financial reporting.
Integrated NDIS price guide automation for instant line-item pricing and error-free bulk claims submission
BigCare is an Australian-developed NDIS provider software platform tailored for disability service organizations, offering end-to-end management of participant plans, rostering, billing, and compliance. It features a user-friendly web dashboard and mobile app for carers to handle timesheets, shift confirmations, and incident reporting in real-time. The solution emphasizes NDIS-specific tools like price guide integration and bulk claiming to streamline financial operations and regulatory adherence.
Pros
- Strong NDIS compliance and bulk claiming capabilities
- Intuitive mobile app for carers with GPS check-ins
- Responsive Australian-based customer support
Cons
- Limited advanced analytics and custom reporting options
- Fewer third-party integrations compared to larger platforms
- Occasional glitches in rostering during peak usage
Best For
Small to medium NDIS providers seeking a straightforward, locally supported solution without complex enterprise needs.
Pricing
Custom quotes starting from $199/month based on participant and staff numbers, with a free trial available.
Comm.care
specializedCloud-based NDIS solution for communication, rostering, and compliance tracking.
Real-time secure messaging portal connecting carers, clients, and coordinators directly within the platform
Comm.care is a cloud-based NDIS provider software platform tailored for disability service organizations in Australia, focusing on streamlined communication, rostering, and compliance. It enables providers to manage client plans, shift scheduling, invoicing, and real-time updates between carers, coordinators, and participants. The tool emphasizes secure messaging and telehealth integration to enhance care delivery efficiency.
Pros
- Robust communication tools including in-app messaging and video calls
- Strong NDIS compliance features for reporting and billing
- Mobile app for carers to access rosters and client notes on the go
Cons
- Limited advanced analytics compared to top competitors
- Customization options are somewhat restricted
- Pricing can escalate quickly for larger teams
Best For
Small to medium NDIS providers prioritizing carer-client communication and basic operational management.
Pricing
Starts at $49 per provider per month, with tiered plans based on users and features; custom enterprise pricing available.
Flowlogic
specializedEfficient NDIS workflow tool for shift management, billing, and data insights.
Dynamic workflow logic engine that automates approvals, notifications, and compliance checks tailored to NDIS regulations
Flowlogic is a cloud-based NDIS provider software tailored for Australian disability service organizations, offering tools for participant management, staff rostering, timesheeting, and billing. It integrates directly with the NDIS portal for seamless claiming and plan management, while providing compliance reporting and a mobile app for field staff. The platform emphasizes workflow automation to reduce administrative burdens and improve operational efficiency.
Pros
- Strong NDIS portal integration for quick claiming
- User-friendly rostering and timesheeting with mobile support
- Australian-based support team with NDIS-specific expertise
Cons
- Limited advanced analytics compared to top competitors
- Customization options are somewhat restricted
- Pricing can escalate for larger teams with add-ons
Best For
Small to medium NDIS providers seeking reliable core functionality without complex setups.
Pricing
Subscription starts at ~$99/month for basic plans, scaling to $200+ per month based on users, participants, and features; custom quotes available.
Datanova
specializedNDIS-focused software for client records, invoicing, and regulatory reporting.
Automatic NDIS Support Catalogue price updates to ensure billing accuracy without manual intervention
Datanova is a cloud-based NDIS provider software solution tailored for Australian disability service organisations, offering tools for client management, rostering, compliant billing, and reporting. It automates NDIS pricing arrangements, supports participant portals, and integrates with payroll systems like Xero. While reliable for core functions, it focuses on mid-sized providers needing straightforward compliance without advanced customisation.
Pros
- Strong NDIS billing compliance with automatic price guide updates
- Robust reporting and analytics for audits and claims
- Local Australian support team with quick response times
Cons
- User interface feels dated and less intuitive compared to modern competitors
- Limited third-party integrations beyond basic accounting tools
- Mobile app lacks advanced rostering capabilities
Best For
Small to medium NDIS providers seeking reliable, no-frills compliance and billing without needing extensive customisation.
Pricing
Custom quotes starting around $99/month for basic plans, scaling to $300+/month for full features based on user count and modules.
Conclusion
When evaluating Ndis provider software, the top three options—SupportAbility, Lumary, and Brevity Care—rise above the rest, each offering unique strengths to meet diverse practice needs. SupportAbility leads with its comprehensive platform covering rostering, billing, compliance, and client management, while Lumary excels as a versatile all-in-one solution for scheduling and participant engagement, and Brevity Care stands out for robust rostering and compliance features. With such strong offerings, choosing the right tool is easier than ever, as each top contender delivers value in its own way.
Start optimizing your Ndis operations by trying SupportAbility first—its integrated approach can transform how you manage rostering, billing, and client care, setting your practice up for success.
Tools Reviewed
All tools were independently evaluated for this comparison
