Quick Overview
- 1#1: Zocdoc - Marketplace enabling patients to search for and instantly book appointments with verified doctors.
- 2#2: SimplePractice - HIPAA-compliant practice management platform with online booking, telehealth, and billing for health professionals.
- 3#3: Athenahealth - Cloud-based EHR and practice management system featuring intelligent scheduling and patient engagement tools.
- 4#4: Tebra - All-in-one platform combining EHR, scheduling, billing, and marketing for independent medical practices.
- 5#5: DrChrono - Mobile-optimized EHR and practice management software with seamless online appointment scheduling.
- 6#6: Practice Fusion - Free cloud-based EHR with integrated appointment scheduling, charting, and e-prescribing features.
- 7#7: AdvancedMD - Enterprise practice management solution offering customizable scheduling, billing, and reporting tools.
- 8#8: Jane - Clinic management software providing online booking, SOAP notes, and telehealth for medical practitioners.
- 9#9: CharmHealth - Integrated EHR and practice management system with patient portal for self-scheduling appointments.
- 10#10: Solutionreach - Patient engagement platform with online scheduling, automated reminders, and communication features.
These tools were rigorously evaluated based on key criteria including feature depth (e.g., scheduling, telehealth, billing), user-friendliness, compliance with industry standards, and overall value, ensuring they meet the demands of modern healthcare providers.
Comparison Table
This comparison table explores key medical appointment booking software, such as Zocdoc, SimplePractice, Athenahealth, Tebra, DrChrono, and more, examining features like scheduling efficiency, patient communication tools, and system integration. Readers will discover insights to identify the best fit for their practice’s workflow, budget, and patient engagement needs, streamlining the process of selecting software.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Zocdoc Marketplace enabling patients to search for and instantly book appointments with verified doctors. | specialized | 9.4/10 | 9.6/10 | 9.3/10 | 9.1/10 |
| 2 | SimplePractice HIPAA-compliant practice management platform with online booking, telehealth, and billing for health professionals. | specialized | 9.1/10 | 9.4/10 | 9.0/10 | 8.7/10 |
| 3 | Athenahealth Cloud-based EHR and practice management system featuring intelligent scheduling and patient engagement tools. | enterprise | 8.7/10 | 9.2/10 | 7.8/10 | 8.0/10 |
| 4 | Tebra All-in-one platform combining EHR, scheduling, billing, and marketing for independent medical practices. | specialized | 8.7/10 | 9.2/10 | 8.4/10 | 8.0/10 |
| 5 | DrChrono Mobile-optimized EHR and practice management software with seamless online appointment scheduling. | specialized | 8.4/10 | 8.8/10 | 7.9/10 | 8.2/10 |
| 6 | Practice Fusion Free cloud-based EHR with integrated appointment scheduling, charting, and e-prescribing features. | specialized | 8.2/10 | 8.0/10 | 8.5/10 | 9.8/10 |
| 7 | AdvancedMD Enterprise practice management solution offering customizable scheduling, billing, and reporting tools. | enterprise | 8.3/10 | 9.1/10 | 7.6/10 | 7.8/10 |
| 8 | Jane Clinic management software providing online booking, SOAP notes, and telehealth for medical practitioners. | specialized | 8.7/10 | 8.9/10 | 9.3/10 | 8.2/10 |
| 9 | CharmHealth Integrated EHR and practice management system with patient portal for self-scheduling appointments. | specialized | 8.2/10 | 8.5/10 | 7.8/10 | 8.0/10 |
| 10 | Solutionreach Patient engagement platform with online scheduling, automated reminders, and communication features. | specialized | 8.2/10 | 8.7/10 | 7.9/10 | 7.8/10 |
Marketplace enabling patients to search for and instantly book appointments with verified doctors.
HIPAA-compliant practice management platform with online booking, telehealth, and billing for health professionals.
Cloud-based EHR and practice management system featuring intelligent scheduling and patient engagement tools.
All-in-one platform combining EHR, scheduling, billing, and marketing for independent medical practices.
Mobile-optimized EHR and practice management software with seamless online appointment scheduling.
Free cloud-based EHR with integrated appointment scheduling, charting, and e-prescribing features.
Enterprise practice management solution offering customizable scheduling, billing, and reporting tools.
Clinic management software providing online booking, SOAP notes, and telehealth for medical practitioners.
Integrated EHR and practice management system with patient portal for self-scheduling appointments.
Patient engagement platform with online scheduling, automated reminders, and communication features.
Zocdoc
specializedMarketplace enabling patients to search for and instantly book appointments with verified doctors.
Real-time availability search with instant, confirmed booking slots across a massive provider network
Zocdoc is a premier online marketplace for medical appointment booking, enabling patients to search for doctors by specialty, location, insurance, and real-time availability. It offers instant booking, verified patient reviews, office photos, and insurance eligibility checks to streamline the process. Providers benefit from automated scheduling, patient management tools, and lead generation to fill their calendars efficiently.
Pros
- Vast network of over 40,000 providers across major US cities with real-time availability
- Instant booking and confirmation with seamless insurance verification
- High-quality, verified reviews and detailed provider profiles including photos and bios
Cons
- Limited to participating providers, not all doctors are listed
- Primarily US-focused with less coverage in rural areas
- Providers face subscription costs which may indirectly affect availability
Best For
Urban patients seeking quick, in-network appointments with verified doctors via mobile or web.
Pricing
Free for patients; providers pay market-based subscription fees starting at $299/month for unlimited bookings.
SimplePractice
specializedHIPAA-compliant practice management platform with online booking, telehealth, and billing for health professionals.
Secure client portal enabling 24/7 self-scheduling, intake forms, and session notes access integrated with telehealth
SimplePractice is a comprehensive practice management platform tailored for behavioral health and medical professionals, offering robust appointment booking, scheduling, telehealth, billing, and EHR tools. It enables 24/7 online self-scheduling for patients via a secure client portal, with features like automated reminders, recurring appointments, waitlists, and calendar syncing. HIPAA-compliant throughout, it streamlines workflows for solo practitioners and small groups by integrating booking with clinical documentation and insurance claims processing.
Pros
- Intuitive online booking portal with SMS/email reminders and waitlist management
- Seamless telehealth integration directly tied to scheduling
- Automated insurance billing and claims submission
Cons
- Higher pricing for advanced features may strain solo practitioners
- Steeper learning curve for billing and reporting modules
- Limited customization options for scheduling templates
Best For
Solo therapists, counselors, and small behavioral health practices needing an all-in-one HIPAA-compliant booking and telehealth solution.
Pricing
Starts at $29/user/month (Essentials), $69 (Professional), $99 (Plus); 30% discount on annual plans, with add-ons for extras like premium telehealth.
Athenahealth
enterpriseCloud-based EHR and practice management system featuring intelligent scheduling and patient engagement tools.
AI-driven intelligent scheduling that predicts no-shows and optimizes provider utilization in real-time
Athenahealth is a comprehensive cloud-based EHR and practice management platform that excels in medical appointment booking through its athenaOne suite. It offers patient self-scheduling via a customizable online portal, automated SMS/email reminders, waitlist management, and seamless integration with clinical and billing workflows. The system supports multi-provider, multi-location scheduling with real-time availability and eligibility verification, making it ideal for streamlined operations in busy practices.
Pros
- Seamless integration with EHR, billing, and revenue cycle management
- Robust patient engagement tools including online booking and automated reminders
- Advanced analytics for no-show reduction and scheduling optimization
Cons
- Steep learning curve and complex interface for new users
- High implementation time and costs
- Pricing is opaque and often premium for smaller practices
Best For
Mid-sized to large medical practices needing an all-in-one EHR-integrated scheduling solution with strong population health management.
Pricing
Custom subscription pricing per provider, typically $400-$700/month plus setup fees and percentage of collections (around 4-6%); quotes required.
Tebra
specializedAll-in-one platform combining EHR, scheduling, billing, and marketing for independent medical practices.
Integrated revenue cycle management that ties scheduling directly to billing and payments
Tebra is an all-in-one healthcare platform designed for medical practices, featuring advanced appointment booking capabilities that allow patients to schedule, reschedule, or cancel appointments online 24/7 with real-time availability. It integrates seamlessly with EHR, billing, and practice management tools to streamline workflows and reduce administrative burdens. Automated reminders, waitlist management, and patient communication features help minimize no-shows and enhance patient experience.
Pros
- Comprehensive integration with EHR, billing, and telehealth for seamless workflows
- Robust patient self-scheduling with customizable rules and waitlists
- AI-powered reminders and marketing tools to boost bookings and reduce no-shows
Cons
- Pricing is custom and can be expensive for solo practitioners
- Steeper learning curve for full suite customization
- Occasional reports of interface glitches during peak usage
Best For
Small to mid-sized medical practices needing an integrated platform for scheduling, patient engagement, and practice growth.
Pricing
Custom quote-based pricing, typically starting at $299 per provider/month for core plans, with add-ons for advanced features.
DrChrono
specializedMobile-optimized EHR and practice management software with seamless online appointment scheduling.
Seamless iPad-native app for intuitive, tablet-based scheduling and patient check-in
DrChrono is a cloud-based electronic health record (EHR) and practice management platform designed for medical practices, featuring robust appointment scheduling tools including online patient booking, drag-and-drop calendars, and automated SMS/email reminders. It integrates scheduling seamlessly with EHR charting, billing, telemedicine, and prescription management to streamline workflows. The software supports multi-provider and multi-location practices with features like waitlists, recurring appointments, and real-time availability syncing.
Pros
- Deep integration of scheduling with EHR, billing, and telemedicine
- HIPAA-compliant patient portal for self-scheduling and reminders
- Mobile iOS app enabling on-the-go calendar management and charting
Cons
- Steep learning curve due to extensive feature set
- Pricing scales quickly for smaller practices or additional users
- Occasional interface glitches and slower customer support response
Best For
Mid-sized medical practices needing an all-in-one EHR with advanced, integrated appointment booking capabilities.
Pricing
Starts at $199 per provider per month (billed annually); higher tiers up to $499+ with implementation fees and add-ons for advanced features.
Practice Fusion
specializedFree cloud-based EHR with integrated appointment scheduling, charting, and e-prescribing features.
Completely free, ONC-certified EHR with built-in online patient appointment booking and automated reminders
Practice Fusion is a cloud-based electronic health record (EHR) platform that offers integrated medical appointment booking features tailored for healthcare providers. It enables efficient schedule management, automated reminders via text/email, and patient self-scheduling through a secure online portal. As a certified EHR, it seamlessly connects booking data with patient records for streamlined workflows in medical practices.
Pros
- Free core EHR and scheduling functionality with no subscription fees
- Patient self-scheduling portal reduces no-shows with automated reminders
- Strong integration between appointments and full patient health records
Cons
- Limited advanced customization for complex scheduling needs
- Customer support response times can be inconsistent
- Interface may feel cluttered for users focused solely on booking
Best For
Small to medium-sized medical practices needing a cost-free, EHR-integrated appointment booking solution.
Pricing
Free for core features including scheduling; optional paid add-ons for premium support, advanced reporting, and integrations starting at $149/month.
AdvancedMD
enterpriseEnterprise practice management solution offering customizable scheduling, billing, and reporting tools.
Seamless integration of appointment scheduling with EHR, billing, and revenue cycle management for end-to-end practice efficiency
AdvancedMD is a cloud-based practice management and EHR platform that includes robust medical appointment booking capabilities tailored for healthcare providers. It offers online patient self-scheduling, multi-provider calendars, automated reminders via text/email/portal, waitlist management, and integration with telehealth and billing workflows. Designed for scalability, it supports single practices to large enterprises, streamlining the entire appointment lifecycle from booking to no-show reduction.
Pros
- Comprehensive scheduling with EHR and billing integration
- Patient self-scheduling portal with real-time availability
- Advanced automation like waitlists and multi-channel reminders
Cons
- Steep learning curve for advanced features
- Higher pricing may not suit small practices
- Custom support can be inconsistent
Best For
Mid-sized to large medical practices needing integrated appointment booking with full practice management and EHR.
Pricing
Subscription-based starting at ~$400/user/month for core features; custom quotes for full suite often $700+ per provider.
Jane
specializedClinic management software providing online booking, SOAP notes, and telehealth for medical practitioners.
Customizable online booking pages with embedded intake forms, waivers, and payments for a seamless patient onboarding experience
Jane (jane.app) is an all-in-one practice management platform tailored for health and wellness clinics, including medical practices, offering online appointment booking, scheduling, electronic charting, billing, and telehealth. It enables patients to self-schedule, complete intake forms, and pay online, while providers manage calendars, notes, and invoicing seamlessly. Designed primarily for smaller clinics, it emphasizes user-friendly tools to streamline administrative tasks and improve patient experience.
Pros
- Highly intuitive visual scheduler and drag-and-drop interface
- Robust patient portal for self-booking, forms, and payments
- Integrated charting, billing, and telehealth in one platform
Cons
- Per-provider pricing model scales expensively for larger teams
- Billing features more optimized for Canada than other regions
- Limited advanced EMR customization for complex medical workflows
Best For
Small to medium-sized medical clinics or solo practitioners needing an easy-to-use all-in-one booking and management solution.
Pricing
Starts at $79 CAD/month per provider (annual), with Standard at $119 and Plus at $159; monthly billing adds ~20%.
CharmHealth
specializedIntegrated EHR and practice management system with patient portal for self-scheduling appointments.
Integrated patient portal for real-time self-scheduling synced directly with EHR records
CharmHealth is a cloud-based EHR platform with integrated medical appointment booking software designed for healthcare practices. It enables online patient self-scheduling, automated reminders, recurring appointments, and waitlist management, all synced seamlessly with patient records and billing. The system supports multi-provider scheduling, telehealth integration, and mobile access for efficient practice management.
Pros
- Seamless integration with full EHR, billing, and patient portal
- Patient self-scheduling and automated SMS/email reminders
- Support for waitlists, recurring appointments, and telehealth scheduling
Cons
- Steeper learning curve due to comprehensive EHR features
- Higher cost for smaller practices focused only on booking
- Limited advanced customization in scheduling templates
Best For
Small to medium-sized medical practices seeking an all-in-one EHR with robust appointment booking capabilities.
Pricing
Starts at $350/provider/month for Basic plan, $450 for Premium, and custom Enterprise; 30-day free trial available.
Solutionreach
specializedPatient engagement platform with online scheduling, automated reminders, and communication features.
Advanced automated patient reminders across multiple channels with intelligent rescheduling and waitlist optimization
Solutionreach is a comprehensive patient engagement platform tailored for medical practices, offering online appointment scheduling, automated reminders via text, email, and voice, and secure two-way communication tools. It integrates with popular EHR systems to streamline workflows and reduce no-show rates through features like waitlist management and confirmation requests. The software emphasizes patient retention with additional tools for surveys, reputation management, and targeted campaigns.
Pros
- Robust automation for reminders and confirmations significantly reduces no-shows
- Seamless EHR integrations for efficient appointment management
- HIPAA-compliant secure messaging enhances patient communication
Cons
- Pricing can be high for small practices with per-provider or per-patient models
- Interface may feel dated and require training for full utilization
- Limited advanced customization options compared to newer platforms
Best For
Mid-sized medical practices seeking an all-in-one patient engagement and scheduling solution with strong communication features.
Pricing
Quote-based pricing starting around $150-$300 per provider/month, often scaled by patient volume or practice size; includes tiered plans with add-ons.
Conclusion
The reviewed tools present a range of solutions for efficient medical appointments, with the top three—Zocdoc, SimplePractice, and Athenahealth—leading the way. Zocdoc shines as the top choice, offering a marketplace that lets patients instantly book with verified doctors. SimplePractice and Athenahealth stand out as strong alternatives, with the former focusing on HIPAA compliance and integrated telehealth, and the latter providing cloud-based EHR systems with intelligent scheduling tools, ensuring options for varied needs.
Explore the top-ranked Zocdoc to experience seamless booking and verified care, or consider SimplePractice or Athenahealth for practice-specific features that align with your unique needs.
Tools Reviewed
All tools were independently evaluated for this comparison