Quick Overview
- 1#1: ServiceTitan - Enterprise platform for HVAC contractors that automates work orders, scheduling, dispatching, invoicing, and customer management.
- 2#2: Housecall Pro - All-in-one field service software simplifying HVAC work orders, technician dispatching, payments, and online booking.
- 3#3: Jobber - User-friendly software for home service pros handling HVAC scheduling, work orders, quoting, and client communication.
- 4#4: FieldEdge - HVAC-specific tool for managing work orders, mobile technician access, inventory, and flat-rate pricing.
- 5#5: SuccessWare - Tailored HVAC business software for work order tracking, technician productivity, accounting, and marketing.
- 6#6: Service Fusion - Cloud-based field service management for HVAC with work orders, GPS dispatching, invoicing, and QuickBooks integration.
- 7#7: ServiceMonster - Comprehensive HVAC management system for work orders, scheduling, customer databases, and performance reporting.
- 8#8: Kickserv - Simple field service app for HVAC work orders, job scheduling, time tracking, and automated invoicing.
- 9#9: Workiz - Mobile-first platform for HVAC pros managing work orders, real-time dispatching, payments, and customer CRM.
- 10#10: Fergus - Trade-focused software streamlining HVAC job management, work orders, quoting, timesheets, and supplier integration.
To identify these top tools, we evaluated options based on feature breadth (specific to HVAC workflows), usability, performance reliability, and overall value, ensuring the ranked solutions deliver practical, effective support for optimizing operations.
Comparison Table
HVAC work order software is essential for managing daily operations, and this comparison table evaluates top tools like ServiceTitan, Housecall Pro, Jobber, FieldEdge, SuccessWare, and more to help readers find the right fit for their business needs. By examining features, pricing, and usability, the table simplifies selecting software that aligns with workflows, customer management, and growth objectives.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | ServiceTitan Enterprise platform for HVAC contractors that automates work orders, scheduling, dispatching, invoicing, and customer management. | enterprise | 9.5/10 | 9.8/10 | 8.5/10 | 8.7/10 |
| 2 | Housecall Pro All-in-one field service software simplifying HVAC work orders, technician dispatching, payments, and online booking. | specialized | 9.1/10 | 9.4/10 | 8.9/10 | 8.7/10 |
| 3 | Jobber User-friendly software for home service pros handling HVAC scheduling, work orders, quoting, and client communication. | specialized | 8.6/10 | 8.5/10 | 9.2/10 | 8.0/10 |
| 4 | FieldEdge HVAC-specific tool for managing work orders, mobile technician access, inventory, and flat-rate pricing. | specialized | 8.6/10 | 9.1/10 | 8.0/10 | 8.2/10 |
| 5 | SuccessWare Tailored HVAC business software for work order tracking, technician productivity, accounting, and marketing. | specialized | 8.1/10 | 8.5/10 | 7.4/10 | 7.8/10 |
| 6 | Service Fusion Cloud-based field service management for HVAC with work orders, GPS dispatching, invoicing, and QuickBooks integration. | specialized | 8.4/10 | 8.7/10 | 8.0/10 | 7.9/10 |
| 7 | ServiceMonster Comprehensive HVAC management system for work orders, scheduling, customer databases, and performance reporting. | specialized | 8.1/10 | 8.7/10 | 7.6/10 | 7.5/10 |
| 8 | Kickserv Simple field service app for HVAC work orders, job scheduling, time tracking, and automated invoicing. | specialized | 7.8/10 | 7.5/10 | 8.5/10 | 8.2/10 |
| 9 | Workiz Mobile-first platform for HVAC pros managing work orders, real-time dispatching, payments, and customer CRM. | specialized | 8.4/10 | 8.7/10 | 8.2/10 | 8.0/10 |
| 10 | Fergus Trade-focused software streamlining HVAC job management, work orders, quoting, timesheets, and supplier integration. | specialized | 7.6/10 | 8.1/10 | 7.4/10 | 7.2/10 |
Enterprise platform for HVAC contractors that automates work orders, scheduling, dispatching, invoicing, and customer management.
All-in-one field service software simplifying HVAC work orders, technician dispatching, payments, and online booking.
User-friendly software for home service pros handling HVAC scheduling, work orders, quoting, and client communication.
HVAC-specific tool for managing work orders, mobile technician access, inventory, and flat-rate pricing.
Tailored HVAC business software for work order tracking, technician productivity, accounting, and marketing.
Cloud-based field service management for HVAC with work orders, GPS dispatching, invoicing, and QuickBooks integration.
Comprehensive HVAC management system for work orders, scheduling, customer databases, and performance reporting.
Simple field service app for HVAC work orders, job scheduling, time tracking, and automated invoicing.
Mobile-first platform for HVAC pros managing work orders, real-time dispatching, payments, and customer CRM.
Trade-focused software streamlining HVAC job management, work orders, quoting, timesheets, and supplier integration.
ServiceTitan
enterpriseEnterprise platform for HVAC contractors that automates work orders, scheduling, dispatching, invoicing, and customer management.
Smart Dispatching with AI-driven optimization and Revenue Per Technician (RPT) metrics for maximizing profitability
ServiceTitan is a comprehensive field service management platform tailored for HVAC contractors, offering end-to-end work order management from scheduling and dispatching to invoicing and customer follow-up. It features a robust mobile app that enables technicians to access job details, track time, capture photos, and process payments on-site in real-time. The software also includes advanced reporting, CRM tools, and marketing automation to optimize operations and drive revenue growth for home service businesses.
Pros
- All-in-one platform with dispatching, scheduling, invoicing, and CRM integration
- Powerful mobile app for real-time technician updates and GPS tracking
- Advanced analytics and revenue-focused reporting tools
Cons
- High cost with custom pricing that lacks upfront transparency
- Steep learning curve for new users due to extensive features
- Overkill for very small HVAC operations with basic needs
Best For
Mid-sized to large HVAC companies seeking a scalable platform to manage complex operations and fuel business growth.
Pricing
Custom quote-based pricing, typically starting at $265+ per technician per month plus setup fees and add-ons.
Housecall Pro
specializedAll-in-one field service software simplifying HVAC work orders, technician dispatching, payments, and online booking.
Smart Dispatch with AI-powered scheduling and live GPS ETAs for optimized technician routing
Housecall Pro is a comprehensive field service management platform tailored for HVAC contractors, enabling efficient creation, assignment, and tracking of work orders from dispatch to completion. It integrates scheduling, real-time technician tracking via GPS, mobile invoicing, and payment processing to streamline operations. The software also provides CRM tools, automated communications, and performance reporting to support business growth.
Pros
- All-in-one platform covering work orders, dispatching, invoicing, and CRM
- Robust mobile app for technicians with GPS tracking and real-time updates
- Extensive integrations including QuickBooks and automated marketing tools
Cons
- Pricing scales quickly with users and advanced features
- Steeper learning curve for customization and reporting
- Customer support can be slower during peak times
Best For
Small to mid-sized HVAC businesses with field technicians needing integrated scheduling, dispatching, and billing.
Pricing
Starts at $49/user/month (Basic, billed annually) up to $229/user/month (Max plan); additional fees for payment processing.
Jobber
specializedUser-friendly software for home service pros handling HVAC scheduling, work orders, quoting, and client communication.
Visual dispatch board with automated route optimization and real-time technician availability
Jobber is an all-in-one field service management software tailored for HVAC contractors and similar trades, enabling efficient creation and management of work orders, scheduling, dispatching, and invoicing. It features a mobile app for technicians to access job details, log time, attach photos, and collect payments on-site, while office staff benefit from a centralized dashboard for oversight. The platform also supports customer communication through a self-service Client Hub for requests and approvals, streamlining HVAC service operations from quote to completion.
Pros
- Intuitive drag-and-drop scheduling and dispatch board
- Robust mobile app with GPS tracking and real-time updates
- Seamless QuickBooks integration for accounting
Cons
- Limited HVAC-specific tools like refrigerant tracking
- Pricing increases significantly with team size and volume
- Advanced reporting requires higher-tier plans
Best For
Small to mid-sized HVAC businesses seeking a user-friendly platform to manage work orders, dispatching, and customer interactions without deep industry-specific customization.
Pricing
Starts at $69/month (Core plan, billed annually) for solo operators, scaling to $349+/month (Grow plan) based on users, jobs, and features; custom enterprise options available.
FieldEdge
specializedHVAC-specific tool for managing work orders, mobile technician access, inventory, and flat-rate pricing.
Visual dispatch board with real-time technician availability and geolocation for optimized routing
FieldEdge is a robust field service management software tailored for HVAC, plumbing, and electrical contractors, focusing on streamlining work orders, dispatching, and scheduling. It provides a mobile app for technicians to access job details, update statuses, capture signatures, and process payments on-site. The platform integrates deeply with QuickBooks for seamless accounting and offers tools like inventory tracking, customer portals, and performance reporting to enhance operational efficiency.
Pros
- Powerful dispatching with drag-and-drop scheduling and GPS tracking
- Strong mobile app for real-time work order updates and invoicing
- Seamless QuickBooks integration for effortless accounting
Cons
- Steep learning curve during initial setup and training
- Pricing can be high for smaller teams
- Limited advanced customization options compared to enterprise tools
Best For
Mid-sized HVAC contractors needing comprehensive field service management with strong mobile and accounting integrations.
Pricing
Custom quote-based pricing, typically $125-$200 per user per month depending on features and user count.
SuccessWare
specializedTailored HVAC business software for work order tracking, technician productivity, accounting, and marketing.
Dynamic flat-rate pricebook that provides real-time pricing guidance to technicians for maximizing job profitability
SuccessWare is an all-in-one business management platform tailored for HVAC, plumbing, and electrical contractors, focusing on streamlining work orders, scheduling, dispatching, and invoicing. It features a mobile app for technicians to access jobs, capture signatures, and process payments on-site, alongside CRM tools for customer management and marketing automation. The software integrates seamlessly with QuickBooks and offers flat-rate pricing guidance to boost profitability.
Pros
- Comprehensive all-in-one solution covering dispatching, invoicing, and CRM
- Robust mobile app with GPS tracking and real-time updates
- Strong QuickBooks integration and flat-rate pricebook for upselling
Cons
- Steep learning curve for new users due to extensive features
- Pricing can be high for small teams
- User interface feels dated compared to modern competitors
Best For
Mid-sized HVAC contractors seeking an integrated platform for operations, sales, and accounting.
Pricing
Custom pricing starting around $150-$300 per month based on users and modules; quotes required.
Service Fusion
specializedCloud-based field service management for HVAC with work orders, GPS dispatching, invoicing, and QuickBooks integration.
Visual drag-and-drop dispatch board with automated routing and real-time technician availability
Service Fusion is a comprehensive field service management platform tailored for HVAC contractors, enabling efficient work order creation, assignment, and tracking from dispatch to completion. It includes mobile apps for technicians to update job status, capture signatures, and process payments on-site, alongside scheduling, inventory management, and customer portals. The software integrates CRM, marketing tools, and accounting systems like QuickBooks to support full business operations.
Pros
- Robust mobile app with real-time updates and GPS tracking
- Advanced dispatch board for visual scheduling and routing
- Strong integrations including QuickBooks and payment processors
Cons
- Pricing scales quickly for larger teams
- Some users report a learning curve for advanced features
- Reporting customization could be more flexible
Best For
Mid-sized HVAC businesses needing an all-in-one solution for work orders, dispatching, and customer management.
Pricing
Starts at $194/month for up to 3 users; scales to $500+/month for larger teams with custom enterprise plans.
ServiceMonster
specializedComprehensive HVAC management system for work orders, scheduling, customer databases, and performance reporting.
Visual Dispatch Board with drag-and-drop scheduling and intelligent routing optimization for efficient HVAC technician assignments.
ServiceMonster is a cloud-based field service management software tailored for HVAC, plumbing, and electrical contractors, providing end-to-end work order management from scheduling and dispatching to invoicing and payments. It features a mobile app for technicians to access job details, capture signatures, and update statuses in real-time, alongside CRM tools for customer tracking and maintenance agreement management. The platform emphasizes operational efficiency with visual dispatch boards and performance reporting to streamline HVAC service workflows.
Pros
- Comprehensive all-in-one platform integrating work orders, dispatching, CRM, and marketing
- Robust mobile app with GPS tracking and real-time updates for HVAC techs
- Strong reporting and analytics for performance insights and profit optimization
Cons
- Steep learning curve and dated interface in some areas
- Pricing is on the higher end with custom quotes required
- Limited third-party integrations compared to competitors
Best For
Mid-sized HVAC companies with 10-50 technicians needing a full-suite solution for work order management and business growth.
Pricing
Custom pricing starts at approximately $295/month for base plans, plus $50-100 per additional user; includes add-ons for advanced features—requires demo for exact quote.
Kickserv
specializedSimple field service app for HVAC work orders, job scheduling, time tracking, and automated invoicing.
Visual drag-and-drop scheduling calendar with real-time GPS technician tracking
Kickserv is a cloud-based field service management platform tailored for HVAC contractors and similar trades, focusing on work order creation, scheduling, dispatching, and invoicing. It offers a mobile app for technicians to access jobs, update statuses, capture signatures, and process payments on-site. The software integrates with QuickBooks and provides customer management tools, GPS tracking, and basic reporting to streamline daily operations for service businesses.
Pros
- Intuitive drag-and-drop scheduling interface
- Robust mobile app for field technicians
- Seamless QuickBooks integration for invoicing
Cons
- Limited advanced inventory and parts management
- Reporting features lack depth for larger operations
- No native CRM beyond basic customer tracking
Best For
Small to mid-sized HVAC contractors seeking simple, affordable work order and scheduling tools without enterprise-level complexity.
Pricing
Starts at $59/user/month (Basic, billed annually), $119/user/month (Pro), and $199/user/month (Max); free trial available.
Workiz
specializedMobile-first platform for HVAC pros managing work orders, real-time dispatching, payments, and customer CRM.
Online booking widget that lets customers self-schedule HVAC service appointments directly from your website
Workiz is an all-in-one field service management platform tailored for HVAC contractors, enabling efficient work order creation, scheduling, dispatching, and invoicing. It features a robust mobile app for technicians to access jobs, update statuses, capture signatures, and process payments on-site. The software integrates CRM, customer portals, and accounting tools like QuickBooks to streamline operations from lead to completion.
Pros
- Comprehensive scheduling and GPS-enabled dispatching
- Powerful mobile app with real-time updates and payments
- Seamless integrations with QuickBooks and other tools
Cons
- Pricing can escalate quickly for larger teams
- Steep learning curve for advanced customization
- Reporting lacks deep HVAC-specific analytics
Best For
Small to mid-sized HVAC businesses needing an integrated platform for work orders, dispatching, and customer management.
Pricing
Starts at $65/user/month (billed annually) for Starter plan; scales to $965/month for Unlimited with advanced features.
Fergus
specializedTrade-focused software streamlining HVAC job management, work orders, quoting, timesheets, and supplier integration.
Live job dashboards providing real-time profitability tracking and material cost updates directly from the field
Fergus is a cloud-based job management software tailored for trade businesses like HVAC, focusing on streamlining work orders, scheduling, quoting, and invoicing. It offers mobile apps for technicians to log time, track jobs via GPS, manage inventory, and access real-time job costing. The platform integrates with accounting tools like Xero and QuickBooks, making it suitable for small to medium trades needing end-to-end workflow automation.
Pros
- Strong mobile app for on-site work order management and GPS tracking
- Real-time job costing and profitability insights
- Seamless integrations with suppliers and accounting software
Cons
- Limited customization options for advanced workflows
- Pricing scales quickly with multiple users
- Primarily geared toward Australian/New Zealand markets with less global support
Best For
Small to medium HVAC contractors in Australia or New Zealand seeking an all-in-one mobile-first solution for job scheduling and technician dispatching.
Pricing
Starts at NZ$49/user/month (Essentials), NZ$79/user/month (Professional), with Enterprise plans custom quoted; annual billing required.
Conclusion
After reviewing the top 10 HVAC work order software tools, ServiceTitan emerges as the clear leader, offering a fully integrated enterprise platform that streamlines every operational task. Housecall Pro and Jobber, though ranked second and third, are exceptional alternatives, each excelling in specific areas like simplicity or additional features. Together, they highlight the range of options available to meet diverse business needs.
Take the first step toward more efficient operations— explore ServiceTitan today to discover why it's the top choice for HVAC professionals.
Tools Reviewed
All tools were independently evaluated for this comparison