Quick Overview
- 1#1: ServiceTitan - Comprehensive platform for HVAC contractors managing scheduling, dispatching, invoicing, and customer relationships with advanced analytics.
- 2#2: Housecall Pro - All-in-one field service software for HVAC businesses handling jobs, payments, and marketing to streamline operations.
- 3#3: Jobber - Field service management tool tailored for HVAC pros with quoting, scheduling, invoicing, and client communication features.
- 4#4: FieldEdge - HVAC-specific software for service call management, inventory tracking, and flat-rate pricing integration.
- 5#5: Service Fusion - Cloud-based solution for HVAC service companies offering dispatching, QuickBooks integration, and customer portals.
- 6#6: Workiz - Mobile-first platform for HVAC technicians providing real-time scheduling, GPS tracking, and payment processing.
- 7#7: SuccessWare - HVAC-focused management system with CRM, accounting, and performance tracking for growing service businesses.
- 8#8: Kickserv - Affordable field service software for HVAC firms featuring job scheduling, invoicing, and team collaboration tools.
- 9#9: Fergus - Trade management software for HVAC services with job tracking, quoting, and inventory management on mobile devices.
- 10#10: Commusoft - Integrated platform for HVAC and plumbing businesses managing engineer scheduling, CRM, and compliance reporting.
We selected these tools based on key factors: comprehensive feature sets, user-friendly design, reliable performance, and exceptional value, ensuring each entry delivers tangible benefits to HVAC contractors of all sizes.
Comparison Table
HVAC service businesses face unique operational challenges, making choosing the right management software critical. This comparison table explores key tools like ServiceTitan, Housecall Pro, Jobber, FieldEdge, Service Fusion, and more, examining features that impact efficiency, customer management, and bottom-line performance. Readers will gain insights to identify software aligned with their specific needs, from scheduling to invoicing and beyond.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | ServiceTitan Comprehensive platform for HVAC contractors managing scheduling, dispatching, invoicing, and customer relationships with advanced analytics. | enterprise | 9.6/10 | 9.8/10 | 8.2/10 | 8.7/10 |
| 2 | Housecall Pro All-in-one field service software for HVAC businesses handling jobs, payments, and marketing to streamline operations. | specialized | 9.3/10 | 9.5/10 | 9.1/10 | 8.7/10 |
| 3 | Jobber Field service management tool tailored for HVAC pros with quoting, scheduling, invoicing, and client communication features. | specialized | 8.7/10 | 8.5/10 | 9.2/10 | 8.3/10 |
| 4 | FieldEdge HVAC-specific software for service call management, inventory tracking, and flat-rate pricing integration. | specialized | 8.2/10 | 8.7/10 | 7.6/10 | 7.9/10 |
| 5 | Service Fusion Cloud-based solution for HVAC service companies offering dispatching, QuickBooks integration, and customer portals. | specialized | 8.4/10 | 8.8/10 | 8.2/10 | 7.9/10 |
| 6 | Workiz Mobile-first platform for HVAC technicians providing real-time scheduling, GPS tracking, and payment processing. | specialized | 8.7/10 | 9.1/10 | 8.4/10 | 8.0/10 |
| 7 | SuccessWare HVAC-focused management system with CRM, accounting, and performance tracking for growing service businesses. | specialized | 8.1/10 | 8.5/10 | 7.6/10 | 7.8/10 |
| 8 | Kickserv Affordable field service software for HVAC firms featuring job scheduling, invoicing, and team collaboration tools. | specialized | 7.8/10 | 7.5/10 | 8.5/10 | 8.2/10 |
| 9 | Fergus Trade management software for HVAC services with job tracking, quoting, and inventory management on mobile devices. | specialized | 8.1/10 | 8.3/10 | 8.0/10 | 7.9/10 |
| 10 | Commusoft Integrated platform for HVAC and plumbing businesses managing engineer scheduling, CRM, and compliance reporting. | specialized | 8.0/10 | 8.2/10 | 8.1/10 | 7.8/10 |
Comprehensive platform for HVAC contractors managing scheduling, dispatching, invoicing, and customer relationships with advanced analytics.
All-in-one field service software for HVAC businesses handling jobs, payments, and marketing to streamline operations.
Field service management tool tailored for HVAC pros with quoting, scheduling, invoicing, and client communication features.
HVAC-specific software for service call management, inventory tracking, and flat-rate pricing integration.
Cloud-based solution for HVAC service companies offering dispatching, QuickBooks integration, and customer portals.
Mobile-first platform for HVAC technicians providing real-time scheduling, GPS tracking, and payment processing.
HVAC-focused management system with CRM, accounting, and performance tracking for growing service businesses.
Affordable field service software for HVAC firms featuring job scheduling, invoicing, and team collaboration tools.
Trade management software for HVAC services with job tracking, quoting, and inventory management on mobile devices.
Integrated platform for HVAC and plumbing businesses managing engineer scheduling, CRM, and compliance reporting.
ServiceTitan
enterpriseComprehensive platform for HVAC contractors managing scheduling, dispatching, invoicing, and customer relationships with advanced analytics.
Dispatcher Console with AI-powered optimization, GPS tracking, and real-time skill-based dispatching
ServiceTitan is a comprehensive cloud-based field service management platform tailored for HVAC, plumbing, electrical, and other home service businesses. It handles end-to-end operations including scheduling, dispatching, technician mobile apps, invoicing, payments, CRM, marketing automation, and advanced reporting. Designed to boost revenue and efficiency, it provides real-time analytics on key metrics like revenue per technician and profit margins.
Pros
- All-in-one platform integrating operations, finance, CRM, and marketing
- Powerful mobile app with AR invoicing and real-time job updates
- Advanced analytics and reporting for revenue optimization
Cons
- High cost with custom pricing that can be prohibitive for small businesses
- Steep learning curve and complex initial setup
- Limited flexibility for highly customized workflows
Best For
Mid-sized to enterprise HVAC contractors seeking scalable tools to manage growth, optimize dispatching, and drive profitability.
Pricing
Custom quote-based pricing, typically $265–$485 per technician per month, plus setup fees and add-ons for advanced features.
Housecall Pro
specializedAll-in-one field service software for HVAC businesses handling jobs, payments, and marketing to streamline operations.
Intelligent dispatching with drag-and-drop scheduling, real-time GPS technician tracking, and automated route optimization
Housecall Pro is a comprehensive field service management software designed specifically for HVAC, plumbing, electrical, and other home service businesses. It provides tools for scheduling, real-time dispatching, invoicing, payments, and customer management, with a strong focus on mobile accessibility for technicians. The platform supports service agreements, inventory tracking, flat-rate pricing, and integrations like QuickBooks to streamline HVAC operations end-to-end.
Pros
- All-in-one platform with robust scheduling, dispatching, and GPS tracking tailored for HVAC services
- User-friendly mobile app for technicians to manage jobs on the go
- Seamless integrations with QuickBooks, Google, and payment processors
Cons
- Higher-tier plans can become expensive for larger teams
- Some advanced customization requires the Pro plan or higher
- Occasional user reports of slower support response times
Best For
Small to mid-sized HVAC contractors (1-50 technicians) needing an integrated solution for efficient dispatching, billing, and customer retention.
Pricing
Starts at $49/month (Basic, 1 user), Essentials $129/month, Max $229/month, Pro $349/month (annual billing); custom enterprise options available.
Jobber
specializedField service management tool tailored for HVAC pros with quoting, scheduling, invoicing, and client communication features.
Client Hub: A self-service portal allowing customers to request service, view quotes, approve jobs, and pay invoices independently.
Jobber is a cloud-based field service management software tailored for HVAC and other home service businesses, offering tools for scheduling, dispatching, invoicing, and customer relationship management. It enables HVAC contractors to manage jobs from quote to payment, track technician locations via GPS, and handle recurring maintenance contracts efficiently. The platform includes a robust mobile app for field technicians and a client hub for self-service customer interactions, making it ideal for streamlining HVAC service operations.
Pros
- Intuitive interface and excellent mobile app for technicians
- Seamless integrations with QuickBooks and other accounting tools
- Strong customer communication features including automated reminders
Cons
- Pricing scales quickly for larger teams
- Reporting lacks depth for advanced analytics
- Limited customization for complex HVAC workflows
Best For
Small to mid-sized HVAC companies with 5-50 technicians needing an user-friendly all-in-one solution for daily operations.
Pricing
Starts at $69/month (Core plan for small teams), $169/month (Connect), $349/month (Grow), billed annually with custom quotes for larger teams.
FieldEdge
specializedHVAC-specific software for service call management, inventory tracking, and flat-rate pricing integration.
Real-time GPS-enabled dispatching and routing optimization for efficient technician management
FieldEdge is a cloud-based field service management software tailored for HVAC, plumbing, and electrical contractors, offering tools for scheduling, dispatching, invoicing, and customer management. It features a robust mobile app for technicians to access job details, update statuses, capture signatures, and process payments on-site. The platform integrates seamlessly with QuickBooks and provides GPS tracking, inventory control, and reporting to optimize field operations.
Pros
- Seamless QuickBooks integration for effortless accounting
- Powerful mobile app with GPS tracking and real-time dispatching
- Comprehensive inventory and flat-rate pricing tools
Cons
- Steep learning curve for new users
- Pricing can be high for smaller teams
- Limited advanced reporting customization
Best For
Mid-sized HVAC contractors needing robust dispatching and mobile field tools with strong accounting integration.
Pricing
Custom quote-based pricing, typically $150-$300 per user/month depending on features and team size.
Service Fusion
specializedCloud-based solution for HVAC service companies offering dispatching, QuickBooks integration, and customer portals.
Integrated service agreement management with automated renewals and customer portals
Service Fusion is an all-in-one field service management software tailored for HVAC, plumbing, and electrical contractors, offering tools for scheduling, dispatching, invoicing, and customer relationship management. It features a robust mobile app for technicians, real-time GPS tracking, and seamless integrations with QuickBooks and other accounting software. The platform excels in handling service agreements and maintenance contracts, helping businesses streamline operations and improve profitability.
Pros
- Comprehensive dispatching and scheduling with drag-and-drop interface
- Strong mobile app with offline capabilities for field technicians
- Excellent QuickBooks integration and flat-rate pricing tools
Cons
- Pricing can be steep for small businesses with few users
- Initial setup and customization may require training
- Reporting features lack some advanced customization options
Best For
Mid-sized HVAC service companies seeking scalable tools for dispatching, service contracts, and invoicing.
Pricing
Starts at $195/month for basic plans (1-5 users), with Pro at $295/month and custom Enterprise pricing.
Workiz
specializedMobile-first platform for HVAC technicians providing real-time scheduling, GPS tracking, and payment processing.
Real-time intelligent dispatching with live ETAs, turn-by-turn directions, and automated job assignment
Workiz is a comprehensive cloud-based field service management software designed specifically for HVAC contractors and other home service businesses. It offers tools for scheduling, dispatching, invoicing, payments, CRM, and reporting, all accessible via a user-friendly web dashboard and mobile app. The platform emphasizes real-time communication between office staff and field technicians to optimize job efficiency and customer satisfaction.
Pros
- Powerful drag-and-drop scheduling and real-time dispatching with GPS tracking
- Strong mobile app for technicians enabling on-site invoicing and payments
- Seamless integrations with QuickBooks, Google, and payment processors
Cons
- Pricing can be steep for small teams with per-user costs
- Some users report a learning curve for advanced features
- Reporting customization is somewhat limited without add-ons
Best For
Mid-sized HVAC service companies seeking an all-in-one platform for job management, dispatching, and customer relations.
Pricing
Starts at $65/user/month (Rise plan, billed annually) up to $165/user/month (Peak plan), plus optional add-ons for GPS ($10/user/month) and payments.
SuccessWare
specializedHVAC-focused management system with CRM, accounting, and performance tracking for growing service businesses.
Built-in flat-rate pricing catalog with digital catalogs for instant, accurate job quoting
SuccessWare is a cloud-based all-in-one management software tailored for HVAC, plumbing, electrical, and other service contractors. It handles scheduling, dispatching, invoicing, CRM, flat-rate pricing, and technician mobile access to streamline field service operations. The platform integrates with QuickBooks and offers robust reporting for business insights.
Pros
- Comprehensive dispatching and scheduling tools
- Strong mobile app for technicians
- Integrated flat-rate pricing and QuickBooks sync
Cons
- Somewhat dated interface with learning curve
- Higher cost for smaller businesses
- Limited third-party integrations compared to competitors
Best For
Mid-sized HVAC service companies needing robust dispatching and flat-rate pricing capabilities.
Pricing
Starts at $149/user/month for basic plans, scaling to $299+/user/month for advanced features; custom enterprise pricing available.
Kickserv
specializedAffordable field service software for HVAC firms featuring job scheduling, invoicing, and team collaboration tools.
Drag-and-drop scheduling calendar with color-coded views and automated technician assignment for efficient HVAC job management
Kickserv is a cloud-based field service management software tailored for small to medium-sized service businesses, including HVAC contractors, offering tools for scheduling, dispatching, invoicing, and customer relationship management. It features a mobile app for technicians to view jobs, update statuses, capture signatures, and process payments on-site. The platform integrates with QuickBooks and supports recurring maintenance schedules essential for HVAC service operations.
Pros
- Intuitive drag-and-drop scheduling and real-time dispatching
- Robust mobile app with GPS tracking and on-site invoicing
- Affordable pricing with solid QuickBooks integration
Cons
- Limited advanced reporting and analytics capabilities
- Basic inventory management without deep HVAC-specific tools like equipment lifecycle tracking
- Customer support can be slow during peak times
Best For
Small to medium-sized HVAC contractors seeking a straightforward, cost-effective solution for daily scheduling, dispatching, and billing without complex enterprise needs.
Pricing
Starts at $59/user/month (billed annually) for the basic plan, up to $159/user/month for premium features; 14-day free trial available.
Fergus
specializedTrade management software for HVAC services with job tracking, quoting, and inventory management on mobile devices.
Live job board with real-time GPS and profitability tracking for every job
Fergus is a cloud-based job management software tailored for trade businesses like HVAC services, enabling efficient quoting, scheduling, timesheeting, invoicing, and purchase order management. It features a robust mobile app for technicians to handle jobs in the field with GPS tracking, photo uploads, and real-time updates. The platform integrates seamlessly with accounting tools like Xero, focusing on improving profitability through live job costing and reporting, primarily serving Australian and New Zealand markets.
Pros
- Intuitive mobile app with offline capabilities for field techs
- Real-time GPS tracking and job profitability insights
- Strong integrations with Xero and supplier portals
Cons
- Limited customization for complex HVAC maintenance contracts
- Primarily optimized for AU/NZ with regional tax handling
- Pricing increases significantly for larger teams
Best For
Small to medium HVAC businesses in Australia and New Zealand needing streamlined job management and field-office collaboration.
Pricing
Starts at $69 AUD/month for solo users; $99 AUD per user/month for teams; custom enterprise pricing.
Commusoft
specializedIntegrated platform for HVAC and plumbing businesses managing engineer scheduling, CRM, and compliance reporting.
Real-time 2-way technician communication and live GPS dispatching for efficient field management
Commusoft is a cloud-based field service management software tailored for HVAC, plumbing, electrical, and refrigeration businesses. It provides tools for scheduling, dispatching, invoicing, customer management, and inventory tracking to streamline operations. The platform features a robust mobile app for technicians, enabling real-time job updates, GPS tracking, and digital signatures.
Pros
- Comprehensive scheduling and dispatching with GPS integration
- Strong mobile app for field technicians
- Seamless QuickBooks and payment gateway integrations
Cons
- Limited advanced reporting compared to top competitors
- Customization options can feel restrictive for large enterprises
- Onboarding may require some training for non-tech-savvy users
Best For
Small to mid-sized HVAC service companies seeking an affordable, all-in-one platform for daily operations.
Pricing
Starts at $149/month for up to 3 users (Starter plan), scales to $299+/month for Pro/Enterprise with more users and features; custom quotes available.
Conclusion
The review of top HVAC service management software highlights tools with distinct strengths, yet ServiceTitan emerges as the leading choice, offering a comprehensive platform that integrates scheduling, dispatching, invoicing, and advanced analytics seamlessly. Housecall Pro and Jobber, ranking second and third, provide exceptional all-in-one and tailored solutions, respectively, catering to different operational needs and business sizes.
Ideal for streamlining operations or scaling growth, ServiceTitan is the top pick—start leveraging its features to elevate your HVAC business efficiency.
Tools Reviewed
All tools were independently evaluated for this comparison