Quick Overview
- 1#1: ServiceTitan - Comprehensive enterprise platform for HVAC businesses that streamlines dispatching, scheduling, invoicing, CRM, and marketing automation.
- 2#2: Housecall Pro - All-in-one field service software for HVAC technicians managing bookings, payments, invoicing, and customer communication.
- 3#3: FieldEdge - HVAC-specific software providing dispatching, flat-rate pricing, inventory tracking, and service agreement management.
- 4#4: Jobber - Scheduling and invoicing tool for HVAC service businesses with client management, quoting, and GPS tracking features.
- 5#5: SuccessWare - Tailored business management software for HVAC contractors handling CRM, dispatching, accounting, and performance reporting.
- 6#6: Service Fusion - Cloud-based field service platform for HVAC with real-time dispatching, QuickBooks integration, and customer portals.
- 7#7: Kickserv - User-friendly scheduling and invoicing software for small HVAC businesses supporting job tracking and recurring services.
- 8#8: RazorSync - Mobile-first field service management for HVAC including scheduling, work orders, and payment processing.
- 9#9: ServSuite - Enterprise-grade software for HVAC service companies offering advanced dispatching, routing, and inventory control.
- 10#10: Commusoft - Job management system for HVAC trades with engineer scheduling, asset tracking, and maintenance contract handling.
We ranked these tools based on key factors including feature depth (dispatching, invoicing, CRM), user-friendliness, reliability, and overall value to HVAC contractors of all scales.
Comparison Table
This comparison table explores leading HVAC service business software tools such as ServiceTitan, Housecall Pro, FieldEdge, Jobber, SuccessWare, and others, offering a clear overview of their key features and benefits to help readers navigate choices for operational efficiency.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | ServiceTitan Comprehensive enterprise platform for HVAC businesses that streamlines dispatching, scheduling, invoicing, CRM, and marketing automation. | enterprise | 9.4/10 | 9.8/10 | 8.3/10 | 8.1/10 |
| 2 | Housecall Pro All-in-one field service software for HVAC technicians managing bookings, payments, invoicing, and customer communication. | specialized | 9.3/10 | 9.5/10 | 8.9/10 | 9.1/10 |
| 3 | FieldEdge HVAC-specific software providing dispatching, flat-rate pricing, inventory tracking, and service agreement management. | specialized | 8.7/10 | 9.2/10 | 7.8/10 | 8.1/10 |
| 4 | Jobber Scheduling and invoicing tool for HVAC service businesses with client management, quoting, and GPS tracking features. | specialized | 8.7/10 | 8.8/10 | 9.1/10 | 8.3/10 |
| 5 | SuccessWare Tailored business management software for HVAC contractors handling CRM, dispatching, accounting, and performance reporting. | specialized | 8.2/10 | 8.7/10 | 7.8/10 | 7.9/10 |
| 6 | Service Fusion Cloud-based field service platform for HVAC with real-time dispatching, QuickBooks integration, and customer portals. | specialized | 8.7/10 | 9.2/10 | 8.4/10 | 8.0/10 |
| 7 | Kickserv User-friendly scheduling and invoicing software for small HVAC businesses supporting job tracking and recurring services. | specialized | 8.1/10 | 8.3/10 | 8.0/10 | 7.9/10 |
| 8 | RazorSync Mobile-first field service management for HVAC including scheduling, work orders, and payment processing. | specialized | 8.1/10 | 8.3/10 | 7.9/10 | 8.0/10 |
| 9 | ServSuite Enterprise-grade software for HVAC service companies offering advanced dispatching, routing, and inventory control. | enterprise | 8.2/10 | 8.5/10 | 7.8/10 | 7.9/10 |
| 10 | Commusoft Job management system for HVAC trades with engineer scheduling, asset tracking, and maintenance contract handling. | specialized | 8.1/10 | 8.4/10 | 7.6/10 | 7.8/10 |
Comprehensive enterprise platform for HVAC businesses that streamlines dispatching, scheduling, invoicing, CRM, and marketing automation.
All-in-one field service software for HVAC technicians managing bookings, payments, invoicing, and customer communication.
HVAC-specific software providing dispatching, flat-rate pricing, inventory tracking, and service agreement management.
Scheduling and invoicing tool for HVAC service businesses with client management, quoting, and GPS tracking features.
Tailored business management software for HVAC contractors handling CRM, dispatching, accounting, and performance reporting.
Cloud-based field service platform for HVAC with real-time dispatching, QuickBooks integration, and customer portals.
User-friendly scheduling and invoicing software for small HVAC businesses supporting job tracking and recurring services.
Mobile-first field service management for HVAC including scheduling, work orders, and payment processing.
Enterprise-grade software for HVAC service companies offering advanced dispatching, routing, and inventory control.
Job management system for HVAC trades with engineer scheduling, asset tracking, and maintenance contract handling.
ServiceTitan
enterpriseComprehensive enterprise platform for HVAC businesses that streamlines dispatching, scheduling, invoicing, CRM, and marketing automation.
Real-time profitability tracking per job, providing instant insights into margins, upsell opportunities, and pricing optimization
ServiceTitan is a comprehensive, cloud-based platform designed specifically for home service businesses like HVAC, offering end-to-end management from scheduling and dispatching to invoicing, CRM, and marketing. It streamlines field operations with a robust mobile app for technicians, real-time analytics for profitability tracking, and integrations with accounting tools like QuickBooks. As the leading solution in its category, it empowers HVAC companies to scale efficiently while maximizing revenue and customer satisfaction.
Pros
- All-in-one platform covering dispatching, scheduling, invoicing, CRM, and marketing
- Technician mobile app with GPS tracking, job details, and real-time communication
- Advanced analytics for job profitability, forecasting, and performance insights
Cons
- High cost with custom pricing that can be prohibitive for small businesses
- Steep learning curve due to extensive features and customization options
- Implementation requires significant setup time and training
Best For
Mid-sized to large HVAC service businesses with 10+ technicians seeking a scalable, enterprise-grade solution to manage growth and operations.
Pricing
Custom quote-based pricing, typically $265+ per technician/month plus setup fees, scaling with business size and features.
Housecall Pro
specializedAll-in-one field service software for HVAC technicians managing bookings, payments, invoicing, and customer communication.
Intelligent Dispatch Board with live GPS tracking and drag-and-drop scheduling for optimal technician routing.
Housecall Pro is a comprehensive field service management software tailored for HVAC, plumbing, electrical, and other home service businesses. It offers tools for scheduling appointments, dispatching technicians with GPS tracking, invoicing, and processing payments on-site via mobile app. The platform also includes customer management, automated marketing, service agreements, and integrations with QuickBooks and Google for streamlined operations.
Pros
- All-in-one platform with robust scheduling, dispatching, and payment processing
- Intuitive mobile app for technicians with real-time GPS and job updates
- Strong integrations and automated marketing tools to drive growth
Cons
- Pricing escalates quickly for advanced features and multiple users
- Some reporting and customization limitations in lower-tier plans
- Initial setup and learning curve for complex workflows
Best For
Growing HVAC service businesses with multiple technicians seeking to automate dispatching, invoicing, and customer interactions.
Pricing
Tiered plans start at $49/user/month (Basic, billed annually) up to $229+/user/month (Max), with custom Enterprise options.
FieldEdge
specializedHVAC-specific software providing dispatching, flat-rate pricing, inventory tracking, and service agreement management.
Intelligent Dispatching Board for real-time technician assignment and route optimization
FieldEdge is a robust field service management software tailored for HVAC, plumbing, and electrical contractors, offering end-to-end solutions for dispatching, scheduling, invoicing, and customer management. It features a powerful mobile app for technicians, real-time GPS tracking, inventory control, and seamless QuickBooks integration to streamline operations. The platform emphasizes efficiency in the field, helping service businesses reduce paperwork and improve response times.
Pros
- Comprehensive mobile app with offline capabilities for technicians
- Seamless QuickBooks and other accounting integrations
- Advanced dispatching with GPS tracking and route optimization
Cons
- Steeper learning curve for setup and training
- Pricing can be expensive for smaller teams
- Occasional reports of slow customer support response
Best For
Mid-sized HVAC service businesses needing powerful field dispatching and mobile tools to scale operations efficiently.
Pricing
Quote-based pricing, typically starting at $115 per user/month for basic plans, scaling up to $200+ for enterprise features with add-ons.
Jobber
specializedScheduling and invoicing tool for HVAC service businesses with client management, quoting, and GPS tracking features.
Client Hub for self-service quote approval, appointment booking, and online payments
Jobber is a cloud-based field service management software tailored for HVAC and other home service businesses, enabling efficient job scheduling, dispatching, quoting, and invoicing. It provides a mobile app for technicians to track time, update job statuses, capture photos, and collect payments on-site. The platform also includes CRM tools, automated reminders, and integrations with QuickBooks and Google Calendar to streamline operations.
Pros
- Intuitive drag-and-drop scheduling with route optimization
- Powerful mobile app for field technicians with GPS tracking
- Seamless invoicing, payments, and QuickBooks integration
Cons
- Pricing scales quickly with team size and advanced features
- Reporting capabilities lack deep customization
- Some HVAC-specific tools like advanced inventory management require workarounds
Best For
Small to mid-sized HVAC contractors seeking an user-friendly all-in-one platform for scheduling, billing, and customer management.
Pricing
Starts at $69/month (billed annually) for Core plan (up to 5 team members), up to $349/month for Grow plan; custom enterprise pricing available.
SuccessWare
specializedTailored business management software for HVAC contractors handling CRM, dispatching, accounting, and performance reporting.
Visual Dispatch Board providing intuitive, drag-and-drop scheduling and real-time job oversight
SuccessWare is a comprehensive field service management software designed specifically for HVAC, plumbing, and electrical contractors. It offers tools for scheduling, dispatching, invoicing, CRM, inventory tracking, and QuickBooks integration to streamline daily operations. The platform includes a mobile app for technicians and robust reporting features to help businesses scale efficiently.
Pros
- Powerful visual dispatch board for real-time scheduling
- Seamless QuickBooks integration for accounting
- Mobile app enables paperless operations in the field
Cons
- Steep learning curve for new users
- Pricing is quote-based and can be expensive for small teams
- Limited third-party integrations beyond core accounting
Best For
Mid-sized HVAC service companies needing robust dispatching and operational management tools.
Pricing
Custom quote-based pricing, typically $125-$250 per user/month depending on modules, users, and setup fees.
Service Fusion
specializedCloud-based field service platform for HVAC with real-time dispatching, QuickBooks integration, and customer portals.
Intelligent dispatching engine that automatically assigns jobs based on technician skills, location, and availability
Service Fusion is an all-in-one field service management software tailored for HVAC, plumbing, and electrical businesses, streamlining operations from scheduling and dispatching to invoicing and customer management. It features a robust mobile app for technicians to handle jobs on-site, track time, manage inventory, and process payments. The platform integrates with QuickBooks and offers GPS tracking, flat-rate pricing, and a customer portal for self-scheduling.
Pros
- Comprehensive dispatching with real-time GPS and route optimization
- Strong mobile app for technicians with offline capabilities
- Seamless integrations including QuickBooks and payment processors
Cons
- Pricing can be steep for very small teams
- Initial setup and learning curve for advanced features
- Customer support response times vary
Best For
Mid-sized HVAC companies with multiple technicians needing an integrated platform for scheduling, invoicing, and field management.
Pricing
Starts at $195/month for up to 3 users (Pro plan), scales to $495+/month for Enterprise with more users and features; custom quotes available.
Kickserv
specializedUser-friendly scheduling and invoicing software for small HVAC businesses supporting job tracking and recurring services.
Visual drag-and-drop scheduler with GPS tracking for optimized technician routing and dispatching
Kickserv is a cloud-based field service management software tailored for HVAC and other service businesses, enabling efficient job scheduling, technician dispatching, and customer management. It features a mobile app for technicians to view jobs, update statuses, capture signatures, and process payments on-site. The platform integrates with QuickBooks for seamless invoicing and accounting, helping streamline operations from quote to payment.
Pros
- Drag-and-drop scheduling with real-time updates
- Robust mobile app for field technicians
- Strong QuickBooks and payment gateway integrations
Cons
- Limited advanced reporting and analytics
- No built-in inventory or parts management
- Customer support can be slow for non-enterprise users
Best For
Small to medium-sized HVAC service businesses seeking straightforward scheduling, dispatching, and invoicing without enterprise-level complexity.
Pricing
Starts at $59/month (Basic, 1 user), $119/month (Pro, up to 5 users), $239/month (Premium, up to 10 users); annual billing discounts available, custom Enterprise plans.
RazorSync
specializedMobile-first field service management for HVAC including scheduling, work orders, and payment processing.
Real-time GPS fleet tracking with turn-by-turn directions integrated directly into the technician mobile app
RazorSync is a cloud-based field service management software tailored for HVAC, plumbing, electrical, and other service businesses, providing tools for scheduling, dispatching, invoicing, and technician management. It features a robust mobile app that allows field technicians to access jobs, update statuses, capture signatures, and process payments in real-time. The platform integrates seamlessly with QuickBooks for accounting and offers GPS tracking to optimize routing and improve efficiency.
Pros
- Strong mobile app for technicians with real-time updates and GPS tracking
- Seamless QuickBooks integration for easy invoicing and accounting
- Efficient scheduling and dispatching tools that reduce travel time
Cons
- User interface feels dated compared to modern competitors
- Limited advanced reporting and customization options
- Customer support can be slow during peak times
Best For
Small to mid-sized HVAC service companies seeking reliable mobile-first field management without complex enterprise features.
Pricing
Starts at around $60 per user per month (billed annually), with custom pricing for additional features and users.
ServSuite
enterpriseEnterprise-grade software for HVAC service companies offering advanced dispatching, routing, and inventory control.
Visual dispatch board with real-time technician GPS and drag-and-drop scheduling for optimized routing
ServSuite is an all-in-one field service management software designed specifically for HVAC, plumbing, electrical, and other home service businesses. It provides tools for scheduling, dispatching, technician mobile access, invoicing, payments, and customer management to streamline operations from dispatch to closeout. The platform integrates with QuickBooks and offers reporting features to help businesses track performance and grow revenue.
Pros
- Comprehensive scheduling and drag-and-drop dispatching board
- Robust mobile app for technicians with GPS tracking and on-site payments
- Seamless QuickBooks integration for accounting
Cons
- Steep learning curve for new users
- Custom pricing can be expensive for small teams
- Occasional reports of slow customer support response times
Best For
Mid-sized HVAC service companies seeking a scalable platform to manage dispatching, tech productivity, and billing in one system.
Pricing
Custom quotes based on users and features; typically starts at $100-200 per technician per month with annual contracts.
Commusoft
specializedJob management system for HVAC trades with engineer scheduling, asset tracking, and maintenance contract handling.
Drag-and-drop scheduling board with color-coded technician availability and real-time GPS dispatching
Commusoft is a cloud-based all-in-one business management platform tailored for HVAC, plumbing, and electrical service companies. It streamlines operations with features like job scheduling, dispatching, technician mobile apps, invoicing, CRM, inventory tracking, and QuickBooks integration. The software supports end-to-end workflows from quoting and booking to payment collection and reporting, helping service businesses scale efficiently.
Pros
- Comprehensive all-in-one toolkit covering scheduling, dispatching, and billing
- Robust mobile app for technicians with GPS tracking and real-time updates
- Strong integrations with QuickBooks and flat-rate pricing catalogs
Cons
- Interface feels dated and has a moderate learning curve
- Pricing can be steep for very small teams or startups
- Limited advanced customization and some reporting gaps
Best For
Mid-sized HVAC service businesses with 5-50 technicians needing robust field service management.
Pricing
Starts at $295/month for up to 5 users (Essentials plan); higher tiers from $595/month, with custom enterprise pricing.
Conclusion
The top HVAC service business software tools each offer distinct advantages, with ServiceTitan leading as the comprehensive choice, integrating dispatching, scheduling, invoicing, CRM, and marketing automation. Housecall Pro and FieldEdge follow as strong alternatives, excelling in all-in-one field management and HVAC-specific features like flat-rate pricing, respectively, to suit varied business needs.
Take the first step to enhance your operations—try ServiceTitan to leverage its end-to-end efficiency, or consider Housecall Pro or FieldEdge for solutions tailored to your unique requirements.
Tools Reviewed
All tools were independently evaluated for this comparison