Quick Overview
- 1#1: ServiceTitan - Comprehensive field service platform for HVAC businesses with advanced dispatching, scheduling, routing, and CRM integration.
- 2#2: Housecall Pro - All-in-one software for home service pros like HVAC, featuring real-time dispatching, GPS tracking, and invoicing.
- 3#3: Jobber - Scheduling and dispatching tool for service businesses including HVAC, with client management and automated payments.
- 4#4: FieldEdge - HVAC-specific mobile software for efficient dispatching, service agreements, and technician productivity tracking.
- 5#5: SuccessWare21 - Integrated business management system for HVAC companies with dispatching, accounting, and flat-rate pricing.
- 6#6: Service Fusion - Field service management software offering dispatching, CRM, inventory, and QuickBooks integration for HVAC.
- 7#7: FieldPulse - Mobile-first app for field service dispatching, job management, and real-time communication for HVAC teams.
- 8#8: Kickserv - Cloud-based dispatching and scheduling software for service trades like HVAC with customer portals.
- 9#9: mHelpDesk - Field service software with drag-and-drop dispatching, GPS tracking, and job costing for HVAC operations.
- 10#10: Repair-CRM - CRM and dispatching platform designed for HVAC and plumbing with automated workflows and reporting.
We ranked these tools based on core features (real-time routing, CRM integration), user-friendliness, and overall value, prioritizing solutions that balance functionality with practicality for HVAC-specific needs like service agreements and invoicing.
Comparison Table
This comparison table examines leading HVAC dispatching software tools, such as ServiceTitan, Housecall Pro, Jobber, FieldEdge, and SuccessWare21, to guide users in selecting the right solution for their business.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | ServiceTitan Comprehensive field service platform for HVAC businesses with advanced dispatching, scheduling, routing, and CRM integration. | enterprise | 9.4/10 | 9.6/10 | 8.2/10 | 8.5/10 |
| 2 | Housecall Pro All-in-one software for home service pros like HVAC, featuring real-time dispatching, GPS tracking, and invoicing. | enterprise | 9.1/10 | 9.4/10 | 8.9/10 | 8.7/10 |
| 3 | Jobber Scheduling and dispatching tool for service businesses including HVAC, with client management and automated payments. | enterprise | 8.7/10 | 9.0/10 | 8.5/10 | 8.2/10 |
| 4 | FieldEdge HVAC-specific mobile software for efficient dispatching, service agreements, and technician productivity tracking. | specialized | 8.7/10 | 9.2/10 | 8.1/10 | 8.0/10 |
| 5 | SuccessWare21 Integrated business management system for HVAC companies with dispatching, accounting, and flat-rate pricing. | specialized | 8.0/10 | 8.5/10 | 7.0/10 | 7.5/10 |
| 6 | Service Fusion Field service management software offering dispatching, CRM, inventory, and QuickBooks integration for HVAC. | enterprise | 8.1/10 | 8.4/10 | 7.7/10 | 7.9/10 |
| 7 | FieldPulse Mobile-first app for field service dispatching, job management, and real-time communication for HVAC teams. | specialized | 8.3/10 | 8.5/10 | 8.8/10 | 7.9/10 |
| 8 | Kickserv Cloud-based dispatching and scheduling software for service trades like HVAC with customer portals. | specialized | 7.6/10 | 7.4/10 | 8.2/10 | 7.1/10 |
| 9 | mHelpDesk Field service software with drag-and-drop dispatching, GPS tracking, and job costing for HVAC operations. | specialized | 7.8/10 | 7.5/10 | 8.2/10 | 7.6/10 |
| 10 | Repair-CRM CRM and dispatching platform designed for HVAC and plumbing with automated workflows and reporting. | specialized | 7.4/10 | 7.5/10 | 7.2/10 | 7.8/10 |
Comprehensive field service platform for HVAC businesses with advanced dispatching, scheduling, routing, and CRM integration.
All-in-one software for home service pros like HVAC, featuring real-time dispatching, GPS tracking, and invoicing.
Scheduling and dispatching tool for service businesses including HVAC, with client management and automated payments.
HVAC-specific mobile software for efficient dispatching, service agreements, and technician productivity tracking.
Integrated business management system for HVAC companies with dispatching, accounting, and flat-rate pricing.
Field service management software offering dispatching, CRM, inventory, and QuickBooks integration for HVAC.
Mobile-first app for field service dispatching, job management, and real-time communication for HVAC teams.
Cloud-based dispatching and scheduling software for service trades like HVAC with customer portals.
Field service software with drag-and-drop dispatching, GPS tracking, and job costing for HVAC operations.
CRM and dispatching platform designed for HVAC and plumbing with automated workflows and reporting.
ServiceTitan
enterpriseComprehensive field service platform for HVAC businesses with advanced dispatching, scheduling, routing, and CRM integration.
AI-powered Proactive Dispatching that automatically recommends optimal job assignments based on skills, location, and historical data
ServiceTitan is a comprehensive field service management platform tailored for HVAC contractors, with advanced dispatching at its core that enables efficient scheduling, real-time tracking, and optimized job assignments. Its drag-and-drop dispatch board uses skills matching, GPS integration, and demand forecasting to minimize travel time and maximize technician productivity. The software seamlessly connects dispatching with CRM, invoicing, and reporting for end-to-end workflow automation. Mobile apps provide technicians with job details, parts lists, and customer history on the go.
Pros
- Intelligent skills-based dispatching with real-time GPS tracking and optimization
- Visual dispatch board for drag-and-drop scheduling and demand forecasting
- Seamless integration with CRM, invoicing, and mobile tech apps
Cons
- High cost with custom pricing and implementation fees
- Steep learning curve due to extensive features
- Overkill and complex for very small HVAC operations
Best For
Mid-sized to large HVAC companies with 10+ technicians needing scalable, enterprise-level dispatching and full business management.
Pricing
Custom enterprise pricing starting at around $265 per technician/month, plus one-time implementation fees ($10K+) and add-ons.
Housecall Pro
enterpriseAll-in-one software for home service pros like HVAC, featuring real-time dispatching, GPS tracking, and invoicing.
Live dispatch board with intelligent auto-scheduling, color-coded job statuses, and GPS-enabled technician routing.
Housecall Pro is a comprehensive field service management platform tailored for HVAC contractors and similar home service businesses, focusing on streamlining dispatching, scheduling, and operations. It features a drag-and-drop dispatch board, real-time GPS tracking for technicians, and an intuitive mobile app that enables efficient job assignment and updates from the field. The software integrates booking, invoicing, payments, and customer management to provide end-to-end workflow automation, helping HVAC teams reduce no-shows and optimize routes.
Pros
- Powerful drag-and-drop dispatching with real-time updates and GPS tracking
- Robust mobile app for technicians with job details, time tracking, and invoicing
- Seamless integrations with QuickBooks, Google, and payment processors
Cons
- Pricing scales quickly with users and add-ons, expensive for larger teams
- Some advanced reporting features require higher tiers
- Occasional mobile app sync delays during peak usage
Best For
Small to mid-sized HVAC companies with multiple technicians needing efficient dispatching and field management.
Pricing
Starts at $65/month (Basic, 1 user), Essentials at $129/month, Pro at $229/month, with per-user add-ons and annual discounts available.
Jobber
enterpriseScheduling and dispatching tool for service businesses including HVAC, with client management and automated payments.
Real-time dispatch board with live technician locations, chat, and automated status updates for efficient HVAC job coordination
Jobber is an all-in-one field service management platform tailored for HVAC contractors, offering robust dispatching tools like drag-and-drop scheduling, real-time job tracking, and GPS-enabled mobile apps for technicians. It integrates dispatching with quoting, invoicing, payments, and CRM to streamline operations from lead to completion. Ideal for home service pros, it automates communications and provides visibility into crew performance across multiple jobs.
Pros
- Intuitive drag-and-drop dispatch board with real-time updates
- Powerful mobile app for techs with GPS tracking and job details
- Seamless integrations with QuickBooks, Google Calendar, and payment processors
Cons
- Advanced dispatching features like route optimization locked behind higher tiers
- Pricing scales quickly for teams with multiple users
- Reporting and custom workflows require some setup time
Best For
Small to medium-sized HVAC businesses needing an integrated dispatching and management solution without complex enterprise setups.
Pricing
Lite ($69/mo), Core ($169/mo), Connect ($349/mo), Grow ($600+/mo); billed annually with 20% discount; per-user scaling.
FieldEdge
specializedHVAC-specific mobile software for efficient dispatching, service agreements, and technician productivity tracking.
Interactive Visual Dispatch Board with color-coded, real-time scheduling and technician availability
FieldEdge is a field service management software designed specifically for HVAC, plumbing, and electrical contractors, with strong emphasis on dispatching and scheduling. It provides a visual drag-and-drop dispatch board, real-time GPS tracking for technicians, and mobile apps that enable job updates, time tracking, and customer signatures on the go. The platform integrates seamlessly with QuickBooks for invoicing and accounting, helping streamline operations from dispatch to payment.
Pros
- Powerful drag-and-drop scheduling and visual dispatch board
- Real-time GPS tracking and mobile app for technicians
- Seamless QuickBooks integration for billing and reporting
Cons
- Steep initial learning curve for new users
- Custom pricing can be high for small teams
- Limited advanced analytics compared to top competitors
Best For
Mid-sized HVAC contractors needing robust dispatching with integrated accounting.
Pricing
Quote-based pricing starting around $150-$250 per user/month, depending on features and team size.
SuccessWare21
specializedIntegrated business management system for HVAC companies with dispatching, accounting, and flat-rate pricing.
Visual Dispatch Board with real-time drag-and-drop scheduling and integrated GPS technician tracking
SuccessWare21 is a comprehensive ERP software tailored for HVAC, plumbing, and electrical contractors, offering robust dispatching tools including a visual drag-and-drop scheduler, real-time technician tracking via GPS, and mobile apps for field service. It integrates dispatching with CRM, inventory management, invoicing, and QuickBooks for end-to-end business operations. The platform emphasizes service agreement management and flat-rate pricing to boost efficiency in multi-technician environments.
Pros
- Powerful visual dispatching with drag-and-drop scheduling and GPS integration
- Seamless integration of dispatching, accounting, and CRM in one platform
- Strong support for service contracts and flat-rate pricing
Cons
- Dated user interface that can feel clunky compared to modern cloud apps
- Steep learning curve for full utilization of features
- Pricing is on the higher end for smaller operations
Best For
Mid-sized HVAC companies with multiple technicians needing an all-in-one desktop-based solution for dispatching and business management.
Pricing
Quote-based pricing, typically $100-200 per user/month plus setup fees and add-ons for advanced modules.
Service Fusion
enterpriseField service management software offering dispatching, CRM, inventory, and QuickBooks integration for HVAC.
Visual dispatching board with color-coded scheduling and one-click job reassignment
Service Fusion is an all-in-one field service management platform designed for HVAC contractors, offering robust dispatching tools like drag-and-drop scheduling, GPS tracking, and real-time technician updates. It streamlines HVAC operations by integrating dispatching with invoicing, CRM, and inventory management to optimize routes and improve response times. The software supports mobile apps for technicians to access jobs, update statuses, and capture signatures on-site.
Pros
- Intuitive drag-and-drop dispatching board for quick job assignments
- Real-time GPS tracking and mobile app for efficient HVAC technician management
- Seamless integrations with QuickBooks and other accounting tools
Cons
- Steeper learning curve for advanced features
- Pricing can be high for smaller teams
- Limited advanced routing optimization compared to top competitors
Best For
Mid-sized HVAC companies seeking an integrated dispatching solution with strong mobile and accounting features.
Pricing
Starts at $194/user/month (billed annually) for basic plans, up to $349/user/month for enterprise; custom quotes available.
FieldPulse
specializedMobile-first app for field service dispatching, job management, and real-time communication for HVAC teams.
Real-time GPS technician tracking with geofencing for optimized routing and arrival alerts
FieldPulse is a mobile-first field service management software tailored for HVAC contractors, offering tools for efficient dispatching, scheduling, and job tracking. It features a drag-and-drop scheduler, real-time GPS technician tracking, and a robust mobile app that enables techs to access job details, update statuses, capture signatures, and process payments on-site. The platform also integrates with QuickBooks for seamless invoicing and accounting, making it a solid all-in-one solution for HVAC service businesses.
Pros
- Intuitive drag-and-drop dispatching and scheduling board
- Powerful mobile app with GPS tracking and on-site invoicing
- Strong integrations including QuickBooks and payment processors
Cons
- Limited advanced HVAC-specific features like inventory management
- Reporting capabilities are basic compared to enterprise competitors
- Pricing scales quickly with additional users and features
Best For
Mid-sized HVAC companies with mobile field teams seeking user-friendly dispatching and scheduling without complex setup.
Pricing
Starts at $65/user/month (billed annually) for basic plan; Pro at $95/user/month and Enterprise custom pricing.
Kickserv
specializedCloud-based dispatching and scheduling software for service trades like HVAC with customer portals.
Visual drag-and-drop scheduler with real-time technician availability and geofencing alerts
Kickserv is a cloud-based field service management platform tailored for HVAC contractors and similar trades, offering tools for job scheduling, dispatching, invoicing, and customer relationship management. It features a drag-and-drop scheduler, mobile apps for technicians with GPS tracking, and integrations with QuickBooks and other accounting software. The software streamlines operations from quote to payment, making it suitable for small to mid-sized teams handling HVAC dispatching needs.
Pros
- Intuitive drag-and-drop scheduling board for quick dispatching
- Robust mobile app with GPS tracking and job updates for technicians
- Strong integrations including QuickBooks for seamless invoicing
Cons
- Reporting capabilities lack depth for complex analytics
- Limited advanced routing optimization compared to enterprise tools
- Per-user pricing can become costly for larger teams
Best For
Small to medium HVAC businesses seeking an user-friendly dispatching solution without complex setup.
Pricing
Starts at $29/user/month (Solo, billed annually) up to $159/user/month (Pro); monthly billing available at higher rates, with 14-day free trial.
mHelpDesk
specializedField service software with drag-and-drop dispatching, GPS tracking, and job costing for HVAC operations.
Drag-and-drop dispatch board with real-time technician availability and GPS integration for rapid HVAC job assignments
mHelpDesk is a field service management platform tailored for service businesses like HVAC contractors, offering tools for job scheduling, dispatching, and technician management. It features a drag-and-drop calendar, real-time GPS tracking, and a mobile app that enables techs to update job status, access customer info, and capture signatures on-site. The software integrates invoicing, payments, and QuickBooks for streamlined billing after dispatch.
Pros
- Intuitive drag-and-drop scheduling and dispatch board for efficient HVAC job assignment
- Real-time GPS tracking and mobile app keep technicians connected and jobs on track
- Strong integrations with QuickBooks and payment processors simplify post-dispatch billing
Cons
- Lacks advanced HVAC-specific tools like refrigerant logging or parts inventory management
- Reporting features are basic and less customizable compared to specialized competitors
- Pricing scales quickly with additional users and features
Best For
Small to mid-sized HVAC companies needing reliable, user-friendly dispatching without enterprise-level complexity.
Pricing
Starts at $169/month (Basic, up to 1 dispatcher + techs), Pro at $229/month, Elite at $389/month; per-user fees apply beyond limits.
Repair-CRM
specializedCRM and dispatching platform designed for HVAC and plumbing with automated workflows and reporting.
Drag-and-drop scheduling board with one-click technician assignment and real-time status updates
Repair-CRM is a CRM platform tailored for HVAC, plumbing, and field service businesses, focusing on customer relationship management, job scheduling, and technician dispatching. It offers a centralized dashboard for tracking jobs, sending invoices, and managing customer interactions, with a mobile app for technicians to access schedules, update job statuses, and capture signatures. The software integrates with QuickBooks and includes features like maintenance contracts and parts inventory to streamline repair operations.
Pros
- Affordable all-in-one solution for small teams
- Mobile app enables real-time dispatching and updates
- Strong QuickBooks integration for seamless accounting
Cons
- Limited advanced GPS routing or optimization tools
- Reporting and analytics lack depth compared to competitors
- Customization options are somewhat basic
Best For
Small to mid-sized HVAC companies needing straightforward dispatching and CRM without complex enterprise features.
Pricing
Starts at $79/month for basic plan (1 user), scales to $199+/month for teams with advanced features and unlimited users.
Conclusion
Through a thorough review of top HVAC dispatching tools, ServiceTitan emerges as the definitive leader, boasting a robust platform that integrates advanced dispatching, routing, and CRM capabilities. While Housecall Pro excels with real-time scheduling and invoicing, and Jobber stands out for its automated payments and client management, ServiceTitan remains the top choice for comprehensive operational needs. Each tool offers unique strengths, ensuring there is a strong option for various business priorities.
Take the next step in optimizing your HVAC operations—try ServiceTitan to experience its seamless dispatching, enhanced productivity, and improved customer satisfaction firsthand.
Tools Reviewed
All tools were independently evaluated for this comparison