Quick Overview
- 1#1: ServiceTitan - All-in-one platform for HVAC businesses offering advanced dispatching, scheduling, technician tracking, and revenue optimization.
- 2#2: Housecall Pro - User-friendly field service software that streamlines HVAC dispatching, invoicing, and customer management for small to medium teams.
- 3#3: Jobber - Efficient scheduling and dispatching tool tailored for HVAC service pros with quoting, billing, and GPS tracking features.
- 4#4: ServiceTrade - Commercial HVAC-focused platform providing mobile dispatching, asset management, and preventive maintenance scheduling.
- 5#5: FieldEdge - HVAC-specific dispatch software integrating scheduling, flat-rate pricing, and QuickBooks for seamless operations.
- 6#6: Service Fusion - Comprehensive dispatching solution for HVAC with real-time technician tracking, CRM, and automated invoicing.
- 7#7: FieldPulse - Mobile-first dispatching app for HVAC teams featuring job scheduling, estimates, and payment processing.
- 8#8: Kickserv - Simple yet powerful dispatching software for HVAC services with calendar views, routing, and customer portals.
- 9#9: SuccessWare - HVAC contractor software emphasizing dispatching, call center integration, and performance reporting.
- 10#10: mHelpDesk - Affordable field service dispatch tool for HVAC with scheduling, work orders, and inventory management.
Tools were selected and ranked based on features like scheduling, tracking, and invoicing, user-friendliness, reliability, and overall value, ensuring relevance across small, medium, and commercial HVAC operations.
Comparison Table
Compare top HVAC dispatch software tools, including ServiceTitan, Housecall Pro, Jobber, ServiceTrade, FieldEdge, and more, to identify the best fit for your business. This table outlines key features, pricing models, and operational benefits to streamline workflows, boost team coordination, and elevate customer service efficiency.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | ServiceTitan All-in-one platform for HVAC businesses offering advanced dispatching, scheduling, technician tracking, and revenue optimization. | enterprise | 9.4/10 | 9.7/10 | 8.6/10 | 8.2/10 |
| 2 | Housecall Pro User-friendly field service software that streamlines HVAC dispatching, invoicing, and customer management for small to medium teams. | specialized | 9.2/10 | 9.5/10 | 9.0/10 | 8.7/10 |
| 3 | Jobber Efficient scheduling and dispatching tool tailored for HVAC service pros with quoting, billing, and GPS tracking features. | specialized | 8.7/10 | 9.0/10 | 8.8/10 | 8.4/10 |
| 4 | ServiceTrade Commercial HVAC-focused platform providing mobile dispatching, asset management, and preventive maintenance scheduling. | specialized | 8.7/10 | 9.2/10 | 8.5/10 | 8.0/10 |
| 5 | FieldEdge HVAC-specific dispatch software integrating scheduling, flat-rate pricing, and QuickBooks for seamless operations. | specialized | 8.4/10 | 8.7/10 | 8.0/10 | 7.9/10 |
| 6 | Service Fusion Comprehensive dispatching solution for HVAC with real-time technician tracking, CRM, and automated invoicing. | specialized | 8.1/10 | 8.7/10 | 7.8/10 | 7.5/10 |
| 7 | FieldPulse Mobile-first dispatching app for HVAC teams featuring job scheduling, estimates, and payment processing. | specialized | 8.3/10 | 8.2/10 | 9.0/10 | 7.8/10 |
| 8 | Kickserv Simple yet powerful dispatching software for HVAC services with calendar views, routing, and customer portals. | specialized | 7.8/10 | 7.5/10 | 8.5/10 | 8.2/10 |
| 9 | SuccessWare HVAC contractor software emphasizing dispatching, call center integration, and performance reporting. | specialized | 8.2/10 | 8.7/10 | 7.5/10 | 7.9/10 |
| 10 | mHelpDesk Affordable field service dispatch tool for HVAC with scheduling, work orders, and inventory management. | specialized | 7.6/10 | 7.4/10 | 8.2/10 | 7.1/10 |
All-in-one platform for HVAC businesses offering advanced dispatching, scheduling, technician tracking, and revenue optimization.
User-friendly field service software that streamlines HVAC dispatching, invoicing, and customer management for small to medium teams.
Efficient scheduling and dispatching tool tailored for HVAC service pros with quoting, billing, and GPS tracking features.
Commercial HVAC-focused platform providing mobile dispatching, asset management, and preventive maintenance scheduling.
HVAC-specific dispatch software integrating scheduling, flat-rate pricing, and QuickBooks for seamless operations.
Comprehensive dispatching solution for HVAC with real-time technician tracking, CRM, and automated invoicing.
Mobile-first dispatching app for HVAC teams featuring job scheduling, estimates, and payment processing.
Simple yet powerful dispatching software for HVAC services with calendar views, routing, and customer portals.
HVAC contractor software emphasizing dispatching, call center integration, and performance reporting.
Affordable field service dispatch tool for HVAC with scheduling, work orders, and inventory management.
ServiceTitan
enterpriseAll-in-one platform for HVAC businesses offering advanced dispatching, scheduling, technician tracking, and revenue optimization.
Smart Dispatch Pro, an AI-powered engine that automatically optimizes job assignments in real-time based on technician availability, skills, travel time, and revenue potential.
ServiceTitan is a leading all-in-one field service management platform specifically designed for HVAC contractors, offering advanced dispatching and scheduling capabilities to optimize technician routes and job assignments. It features a real-time dispatch board, GPS tracking, skills-based matching, and mobile apps that enable seamless communication between office and field teams. The software integrates dispatching with CRM, invoicing, and reporting tools, providing end-to-end visibility to boost efficiency and profitability for HVAC businesses.
Pros
- Intelligent dispatching with AI-driven optimization for skills, location, and priority
- Real-time GPS tracking and mobile app for technicians enhancing field productivity
- Comprehensive integrations with QuickBooks, payments, and marketing automation
Cons
- High cost structure that can be prohibitive for small operations
- Steep learning curve and lengthy onboarding process
- Occasional glitches in the mobile app under heavy usage
Best For
Mid-sized to large HVAC companies with 10+ technicians needing scalable, enterprise-grade dispatch and management tools.
Pricing
Custom quote-based pricing starting at approximately $265 per technician per month, plus one-time implementation fees and add-ons for advanced features.
Housecall Pro
specializedUser-friendly field service software that streamlines HVAC dispatching, invoicing, and customer management for small to medium teams.
Smart Dispatch with AI-powered routing and real-time ETAs that automatically optimizes technician assignments based on skills, location, and job priority
Housecall Pro is a comprehensive field service management platform tailored for HVAC contractors, offering robust dispatching tools like drag-and-drop scheduling, real-time GPS tracking, and technician routing optimization. It integrates invoicing, payments, customer self-scheduling portals, and maintenance agreement management to streamline operations from quote to cash. The software also includes marketing automations, QuickBooks sync, and performance analytics to help HVAC businesses scale efficiently.
Pros
- Intuitive drag-and-drop dispatch board with live GPS and geofencing
- Excellent mobile app for techs with job details, time tracking, and signatures
- Built-in customer portal for self-booking and payments, reducing admin time
Cons
- Higher pricing tiers can be costly for solo operators
- Advanced reporting requires higher plans or integrations
- Occasional mobile app glitches reported during peak usage
Best For
Small to mid-sized HVAC companies needing an all-in-one dispatch and management solution to handle multiple technicians efficiently.
Pricing
Starts at $65/month (Basic, 1 user), $129/month (Essentials), $229/month (Max); additional users $30-65/month each, with custom enterprise pricing available.
Jobber
specializedEfficient scheduling and dispatching tool tailored for HVAC service pros with quoting, billing, and GPS tracking features.
Smart dispatch board with automated scheduling suggestions and real-time technician availability
Jobber is an all-in-one field service management software tailored for HVAC contractors and similar trades, focusing on streamlining dispatching, scheduling, invoicing, and customer interactions. It offers a centralized dispatch board for assigning jobs, real-time GPS tracking for technicians, and mobile apps for on-the-go updates. The platform integrates quoting, payments, and CRM tools to help businesses manage operations efficiently from quote to cash.
Pros
- Intuitive drag-and-drop scheduling and dispatch board for quick job assignments
- Robust mobile app with GPS tracking and real-time communication for field techs
- Seamless integration of invoicing, payments, and client CRM in one platform
Cons
- Higher pricing tiers required for advanced features like unlimited users and automation
- Reporting capabilities are basic in entry-level plans
- Limited customization options for complex HVAC-specific workflows
Best For
Small to medium-sized HVAC companies seeking an user-friendly, all-in-one tool to handle dispatching and daily operations without needing multiple software solutions.
Pricing
Lite ($49/mo annual), Core ($129/mo), Connect ($249/mo), Grow ($499/mo); billed annually with monthly options at higher rates.
ServiceTrade
specializedCommercial HVAC-focused platform providing mobile dispatching, asset management, and preventive maintenance scheduling.
Customer Self-Service Portal for real-time job visibility and digital approvals
ServiceTrade is a cloud-based field service management platform tailored for commercial service businesses like HVAC contractors, offering robust dispatching, scheduling, and technician management tools. It features drag-and-drop scheduling, real-time GPS tracking, mobile apps for field technicians, and automated workflows for work orders and invoicing. The software emphasizes customer communication through a self-service portal where clients can view job status, approve work, and make payments seamlessly.
Pros
- Powerful dispatching with real-time updates and GPS integration
- Comprehensive customer portal for enhanced communication and approvals
- Strong mobile app and reporting for efficient HVAC operations
Cons
- Pricing is quote-based and can be expensive for smaller teams
- Steeper learning curve for advanced customization
- Limited focus on residential HVAC compared to commercial
Best For
Mid-sized commercial HVAC service companies needing advanced dispatching and customer engagement tools.
Pricing
Custom quote-based pricing; typically $100-$250 per user/month depending on features and scale.
FieldEdge
specializedHVAC-specific dispatch software integrating scheduling, flat-rate pricing, and QuickBooks for seamless operations.
Visual drag-and-drop dispatcher with real-time technician availability and GPS routing
FieldEdge is a robust field service management platform tailored for HVAC, plumbing, and electrical contractors, focusing on efficient dispatching, scheduling, and mobile workforce management. It provides real-time GPS tracking, drag-and-drop scheduling, and a technician mobile app for job updates, invoicing, and payments on-site. The software integrates deeply with QuickBooks for accounting and includes inventory tracking, customer management, and reporting tools to streamline operations.
Pros
- Powerful visual dispatching and scheduling with GPS integration
- Excellent mobile app for technicians with on-site invoicing
- Seamless QuickBooks integration for automated accounting
Cons
- Higher pricing may deter small businesses
- Initial setup and learning curve can be steep
- Reporting customization is somewhat limited
Best For
Mid-sized HVAC companies needing advanced dispatching and mobile tools to manage field operations efficiently.
Pricing
Custom quotes; typically $115+ per technician/month, with additional fees for advanced features and setup.
Service Fusion
specializedComprehensive dispatching solution for HVAC with real-time technician tracking, CRM, and automated invoicing.
Interactive dispatch board with live GPS tracking and automated notifications for efficient technician routing
Service Fusion is an all-in-one field service management software tailored for HVAC contractors, offering robust dispatching, scheduling, and technician management tools. It features a centralized dispatch board with drag-and-drop scheduling, real-time GPS tracking for techs, and mobile apps for on-the-go job updates, invoicing, and customer communication. The platform also integrates seamlessly with QuickBooks for accounting and provides customer portals for self-scheduling appointments.
Pros
- Powerful dispatch board with real-time GPS tracking and optimized routing
- Comprehensive mobile app for technicians including invoicing and parts inventory
- Strong integrations with QuickBooks, Google Calendar, and payment processors
Cons
- Pricing can be steep for small teams under 5 technicians
- Initial setup and learning curve for advanced features
- Reporting customization is somewhat limited compared to top competitors
Best For
Mid-sized HVAC companies with 5-50 technicians needing an integrated platform for dispatching, scheduling, and customer management.
Pricing
Starts at $195/month (Starter for up to 3 users), $295/month (Pro), $495/month (Growth), with custom Enterprise pricing.
FieldPulse
specializedMobile-first dispatching app for HVAC teams featuring job scheduling, estimates, and payment processing.
Dynamic dispatch board with live technician locations and one-click job assignments
FieldPulse is a mobile-first field service management software tailored for HVAC contractors, offering tools for scheduling, dispatching, job tracking, and invoicing. It features a real-time dispatch board, GPS-enabled mobile app for technicians, and customer portals for service requests. The platform integrates with QuickBooks and supports recurring maintenance contracts, making it suitable for streamlining HVAC operations from dispatch to payment.
Pros
- Intuitive drag-and-drop dispatch board with real-time GPS tracking
- Robust mobile app for techs with offline capabilities and e-signatures
- Seamless QuickBooks integration and quick onboarding
Cons
- Reporting and analytics are somewhat basic compared to enterprise tools
- Pricing scales quickly with additional users and advanced features
- Limited customization for complex workflows
Best For
Small to medium-sized HVAC businesses needing an easy-to-use, mobile-centric dispatch solution without steep learning curves.
Pricing
Starts at $65/user/month (billed annually) for basic plan, up to $165/user/month for premium tiers; custom enterprise pricing available.
Kickserv
specializedSimple yet powerful dispatching software for HVAC services with calendar views, routing, and customer portals.
Visual drag-and-drop dispatching board for real-time job assignment and technician oversight
Kickserv is a cloud-based field service management software designed for HVAC contractors and similar service businesses, emphasizing scheduling, dispatching, and job management. It features a drag-and-drop scheduler, mobile app for technicians to update job status and capture payments, and tools for invoicing and customer communication. The platform helps small teams coordinate HVAC service calls, maintenance, and repairs efficiently without complex setup.
Pros
- Intuitive drag-and-drop scheduling and dispatching interface
- Strong mobile app with GPS tracking and real-time updates
- Easy integrations with QuickBooks and payment processors
Cons
- Basic reporting and analytics capabilities
- Lacks advanced route optimization or inventory management
- Limited scalability for larger HVAC operations
Best For
Small to medium-sized HVAC businesses needing an affordable, user-friendly dispatching solution for daily job coordination.
Pricing
Starts at $59/month for Basic (plus $19/additional user), $119/month for Pro, $239/month for Premier; billed annually with monthly options at higher rates.
SuccessWare
specializedHVAC contractor software emphasizing dispatching, call center integration, and performance reporting.
The interactive Dispatch Board providing real-time visibility into technician locations, job statuses, and optimized routing.
SuccessWare is an all-in-one business management platform tailored for HVAC contractors, focusing on efficient dispatching, scheduling, and field service operations. It features a visual dispatch board for real-time job assignment, a mobile app for technicians with GPS tracking and job details, and integrated tools for invoicing, CRM, and flat-rate pricing. The software also supports QuickBooks integration for seamless accounting, making it a comprehensive solution for service-based businesses.
Pros
- Robust visual dispatch board with drag-and-drop scheduling
- Seamless QuickBooks integration for accounting
- Technician mobile app with GPS and real-time updates
Cons
- Steep learning curve for new users
- Custom quote-based pricing can be expensive for small teams
- Interface feels dated compared to modern competitors
Best For
Mid-sized HVAC companies needing integrated dispatching and accounting without multiple tools.
Pricing
Quote-based pricing, typically starting at $295/month for small teams, scaling with users and modules.
mHelpDesk
specializedAffordable field service dispatch tool for HVAC with scheduling, work orders, and inventory management.
Drag-and-drop visual scheduler with real-time technician availability and GPS integration
mHelpDesk is a cloud-based field service management software designed to streamline dispatching, scheduling, invoicing, and customer management for HVAC businesses. It features a drag-and-drop scheduler for assigning jobs to technicians, real-time GPS tracking via a robust mobile app, and tools for service history tracking and QuickBooks integration. While versatile for general field services, it provides solid HVAC dispatch capabilities like job status updates and route visualization but lacks deep industry-specific features.
Pros
- Intuitive drag-and-drop scheduling for quick dispatching
- Strong mobile app with GPS tracking and job updates for technicians
- Seamless QuickBooks integration for efficient invoicing
Cons
- Limited advanced route optimization compared to specialized HVAC tools
- No built-in HVAC-specific features like parts inventory or refrigerant logging
- Pricing can feel steep for very small teams with basic needs
Best For
Small to mid-sized HVAC companies needing straightforward dispatching and mobile access without complex customization.
Pricing
Starts at $169/month (Basic for up to 3 users), $199/month (Pro), up to $349+/month (Elite) billed annually; custom enterprise pricing available.
Conclusion
The best HVAC dispatch software caters to diverse needs, with ServiceTitan leading as the top choice, offering a comprehensive all-in-one platform for dispatching, tracking, and revenue optimization. Housecall Pro shines for small to medium teams with its user-friendly design and seamless invoicing, while Jobber impresses with efficient scheduling and GPS tools, serving as strong alternatives. Together, these tools redefine operational efficiency for HVAC businesses.
To streamline your operations and boost productivity, start with ServiceTitan—its advanced, end-to-end solutions are the ideal fit for any HVAC team looking to thrive.
Tools Reviewed
All tools were independently evaluated for this comparison