Quick Overview
- 1#1: Qualtrics - Enterprise-grade experience management platform offering HIPAA-compliant surveys with advanced analytics and integrations for healthcare.
- 2#2: Alchemer - HIPAA-compliant survey and feedback platform with robust customization, automation, and reporting for secure PHI collection.
- 3#3: SurveyMonkey - Popular survey tool with Enterprise HIPAA edition for compliant data gathering, analysis, and team collaboration.
- 4#4: Formstack - HIPAA-compliant forms and survey builder with workflows, payments, and integrations for healthcare data security.
- 5#5: Jotform - User-friendly HIPAA-compliant form and survey creator supporting conditional logic, templates, and secure storage.
- 6#6: REDCap - Free, secure web-based tool for research surveys and databases with full HIPAA compliance and audit trails.
- 7#7: Cognito Forms - HIPAA-compliant form builder for surveys with calculations, workflows, and digital signatures at affordable pricing.
- 8#8: Zonka Feedback - HIPAA-compliant CX platform for omnichannel surveys, NPS, and real-time analytics in healthcare settings.
- 9#9: Smartsheet - Work management platform with HIPAA-compliant forms and surveys integrated into collaborative sheets and automation.
- 10#10: Microsoft Forms - Simple HIPAA-compliant survey tool within Microsoft 365 ecosystem for basic polling and quizzes with enterprise security.
We ranked tools based on rigorous evaluation of HIPAA compliance, functionality (including analytics, integrations, and customization), ease of use, and overall value, prioritizing versatility for diverse healthcare and research needs.
Comparison Table
This comparison table evaluates key features, security measures, and usability of HIPAA compliant survey software, including tools like Qualtrics, Alchemer, SurveyMonkey, Formstack, Jotform, and more, to help readers assess suitability. It highlights critical details such as data protection protocols and integration options, empowering informed decisions for organizational use.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Qualtrics Enterprise-grade experience management platform offering HIPAA-compliant surveys with advanced analytics and integrations for healthcare. | enterprise | 9.6/10 | 9.8/10 | 8.7/10 | 8.2/10 |
| 2 | Alchemer HIPAA-compliant survey and feedback platform with robust customization, automation, and reporting for secure PHI collection. | enterprise | 9.1/10 | 9.4/10 | 8.7/10 | 8.5/10 |
| 3 | SurveyMonkey Popular survey tool with Enterprise HIPAA edition for compliant data gathering, analysis, and team collaboration. | enterprise | 8.4/10 | 8.2/10 | 9.3/10 | 7.8/10 |
| 4 | Formstack HIPAA-compliant forms and survey builder with workflows, payments, and integrations for healthcare data security. | specialized | 8.4/10 | 9.2/10 | 8.5/10 | 7.5/10 |
| 5 | Jotform User-friendly HIPAA-compliant form and survey creator supporting conditional logic, templates, and secure storage. | specialized | 8.2/10 | 8.4/10 | 9.6/10 | 7.7/10 |
| 6 | REDCap Free, secure web-based tool for research surveys and databases with full HIPAA compliance and audit trails. | specialized | 8.5/10 | 9.2/10 | 6.8/10 | 9.8/10 |
| 7 | Cognito Forms HIPAA-compliant form builder for surveys with calculations, workflows, and digital signatures at affordable pricing. | specialized | 8.1/10 | 8.3/10 | 9.2/10 | 7.6/10 |
| 8 | Zonka Feedback HIPAA-compliant CX platform for omnichannel surveys, NPS, and real-time analytics in healthcare settings. | specialized | 8.4/10 | 8.7/10 | 8.9/10 | 7.9/10 |
| 9 | Smartsheet Work management platform with HIPAA-compliant forms and surveys integrated into collaborative sheets and automation. | enterprise | 7.1/10 | 6.8/10 | 8.2/10 | 6.9/10 |
| 10 | Microsoft Forms Simple HIPAA-compliant survey tool within Microsoft 365 ecosystem for basic polling and quizzes with enterprise security. | enterprise | 6.5/10 | 6.0/10 | 8.5/10 | 7.5/10 |
Enterprise-grade experience management platform offering HIPAA-compliant surveys with advanced analytics and integrations for healthcare.
HIPAA-compliant survey and feedback platform with robust customization, automation, and reporting for secure PHI collection.
Popular survey tool with Enterprise HIPAA edition for compliant data gathering, analysis, and team collaboration.
HIPAA-compliant forms and survey builder with workflows, payments, and integrations for healthcare data security.
User-friendly HIPAA-compliant form and survey creator supporting conditional logic, templates, and secure storage.
Free, secure web-based tool for research surveys and databases with full HIPAA compliance and audit trails.
HIPAA-compliant form builder for surveys with calculations, workflows, and digital signatures at affordable pricing.
HIPAA-compliant CX platform for omnichannel surveys, NPS, and real-time analytics in healthcare settings.
Work management platform with HIPAA-compliant forms and surveys integrated into collaborative sheets and automation.
Simple HIPAA-compliant survey tool within Microsoft 365 ecosystem for basic polling and quizzes with enterprise security.
Qualtrics
enterpriseEnterprise-grade experience management platform offering HIPAA-compliant surveys with advanced analytics and integrations for healthcare.
HIPAA-specific XM for Healthcare environment with automated compliance controls, PHI-safe data pipelines, and integrated BAA support
Qualtrics is a premier experience management platform renowned for its advanced survey creation, distribution, and analytics capabilities, particularly in healthcare environments. It offers a fully HIPAA-compliant solution through its dedicated XM for Healthcare instance, complete with a Business Associate Agreement (BAA) for secure handling of protected health information (PHI). The platform supports complex survey logic, real-time reporting, AI-powered insights, and seamless integrations with EHR systems, making it ideal for patient experience surveys, clinical research, and compliance-driven feedback collection.
Pros
- Enterprise-grade HIPAA compliance with BAA, encrypted data storage, and audit trails
- Advanced features like AI-driven Stats iQ, branching logic, and 100+ integrations
- Scalable for high-volume surveys with real-time dashboards and predictive analytics
Cons
- Premium pricing requires custom quotes, often prohibitive for small practices
- Steep learning curve for non-expert users despite intuitive drag-and-drop interface
- Overkill for basic surveys, with some features needing add-ons
Best For
Large healthcare organizations and research institutions needing sophisticated, fully compliant survey tools for patient feedback, clinical trials, and regulatory reporting.
Pricing
Custom enterprise pricing; HIPAA-compliant plans typically start at $15,000-$50,000 annually based on users, responses, and features.
Alchemer
enterpriseHIPAA-compliant survey and feedback platform with robust customization, automation, and reporting for secure PHI collection.
HIPAA-ready infrastructure with seamless BAA support, role-based access controls, and automated compliance reporting
Alchemer is an enterprise-grade survey platform designed for creating, distributing, and analyzing complex surveys with advanced customization and automation capabilities. It excels in HIPAA-compliant environments, offering secure data handling, encryption, and Business Associate Agreements (BAA) for healthcare organizations managing sensitive patient data. The tool supports logic branching, multilingual surveys, integrations with CRM systems, and real-time reporting to drive actionable insights.
Pros
- Full HIPAA compliance with BAA, data encryption at rest and in transit, and audit logs
- Advanced survey logic, piping, and automation for complex workflows
- Powerful analytics, dashboards, and AI-driven text analysis for deep insights
Cons
- Steep learning curve for advanced features and customization
- High cost for HIPAA plans, not ideal for small teams or budgets
- Fewer pre-built templates than some consumer-focused competitors
Best For
Mid-to-large healthcare organizations and research teams needing robust, secure survey tools for patient feedback, compliance, and enterprise-scale data collection.
Pricing
Quote-based enterprise pricing for HIPAA compliance, typically starting at $5,000-$10,000 annually depending on features and volume.
SurveyMonkey
enterprisePopular survey tool with Enterprise HIPAA edition for compliant data gathering, analysis, and team collaboration.
Enterprise BAA for HIPAA compliance with automatic PHI redaction and audit logs
SurveyMonkey is a widely-used online survey platform that enables users to design, distribute, and analyze surveys for various purposes, including customer feedback and market research. For HIPAA compliance, it offers secure data handling through its Enterprise plans, which include a Business Associate Agreement (BAA), end-to-end encryption, and SOC 2 Type II compliance. This makes it suitable for healthcare organizations collecting protected health information (PHI) via surveys, though compliance is limited to higher-tier plans.
Pros
- Highly intuitive drag-and-drop survey builder with extensive templates
- Advanced logic, branching, and analytics for complex surveys
- HIPAA compliance available via Enterprise BAA with robust security features
Cons
- HIPAA features restricted to expensive Enterprise plans only
- Limited native healthcare-specific templates or integrations
- Custom pricing can be opaque and higher than competitors for compliance
Best For
Mid-sized healthcare providers or research teams seeking an easy-to-use survey tool with scalable HIPAA compliance.
Pricing
Free basic plan; paid plans from $25/user/month (Standard) to $99/user/month (Advantage/Premier); HIPAA compliance requires custom Enterprise pricing starting around $1,500/month.
Formstack
specializedHIPAA-compliant forms and survey builder with workflows, payments, and integrations for healthcare data security.
HIPAA-compliant approval workflows for secure routing and automated handling of sensitive health data
Formstack is a powerful online form and survey builder designed for collecting and managing data securely, with a dedicated HIPAA-compliant plan that includes a Business Associate Agreement (BAA) for handling protected health information. It enables the creation of customizable surveys using drag-and-drop tools, conditional logic, file uploads, and multi-step forms tailored for healthcare applications like patient feedback and intake. The platform integrates with over 100 apps and offers workflow automation to streamline secure data processing.
Pros
- Robust HIPAA compliance with BAA and end-to-end encryption
- Extensive integrations and workflow automation for healthcare workflows
- Flexible survey builder with advanced logic and mobile responsiveness
Cons
- High cost for HIPAA-enabled enterprise plans
- Steeper learning curve for complex automations
- Reporting and analytics less specialized than dedicated survey tools
Best For
Healthcare providers and organizations needing secure, compliant surveys for patient data collection and feedback.
Pricing
Standard plans start at $59/user/month; HIPAA compliance via enterprise plans (custom quotes, typically $200+/month with minimums).
Jotform
specializedUser-friendly HIPAA-compliant form and survey creator supporting conditional logic, templates, and secure storage.
Signed Business Associate Agreement (BAA) with robust encryption for true HIPAA compliance in form-based surveys
Jotform is a powerful no-code form builder that allows users to create professional surveys, quizzes, registration forms, and more with drag-and-drop simplicity. For HIPAA compliance, it provides end-to-end encryption, secure data storage, and a signed Business Associate Agreement (BAA) on higher-tier plans, making it suitable for healthcare applications like patient intake and feedback surveys. It integrates with numerous apps and offers conditional logic for dynamic surveys.
Pros
- Intuitive drag-and-drop interface for quick survey creation
- HIPAA compliance with BAA and encrypted submissions on premium plans
- Vast library of templates and integrations for healthcare workflows
Cons
- HIPAA features require expensive Gold plan ($99/month) or higher
- Survey analytics are basic compared to dedicated tools like SurveyMonkey
- Form submission limits and storage scale with pricing tiers
Best For
Small to medium-sized healthcare practices needing simple, user-friendly HIPAA-compliant surveys without complex setup.
Pricing
Free plan available; HIPAA compliance starts at Gold plan ($99/month annually) with 100GB storage and 100,000 submissions; higher tiers up to Enterprise.
REDCap
specializedFree, secure web-based tool for research surveys and databases with full HIPAA compliance and audit trails.
Built-in support for longitudinal data collection and automated survey scheduling, ideal for long-term clinical research studies
REDCap (Research Electronic Data Capture) is a secure, web-based platform primarily designed for researchers to build and manage online surveys, databases, and data collection instruments. It excels in handling sensitive data with features like conditional branching logic, longitudinal tracking, file uploads, and automated exports to formats like CSV or SPSS. As a HIPAA-compliant solution when hosted by compliant institutions, it's widely used in clinical trials, academic research, and biomedical studies for capturing and storing protected health information securely.
Pros
- Exceptional HIPAA compliance with audit trails, user roles, and data encryption
- Advanced research-specific features like randomization, scheduling, and multi-site collaboration
- Free for academic institutions and non-profits, offering outstanding value
Cons
- Steep learning curve requiring training for full utilization
- Dated, functional interface lacking modern polish of commercial survey tools
- Not available as standalone SaaS; requires institutional hosting or setup
Best For
Academic researchers, clinical trial coordinators, and healthcare institutions needing robust, compliant tools for complex survey and data capture projects.
Pricing
Free for non-commercial use at over 6,000 partnering academic and non-profit institutions; commercial licensing available upon request with custom pricing.
Cognito Forms
specializedHIPAA-compliant form builder for surveys with calculations, workflows, and digital signatures at affordable pricing.
Dynamic calculation engine for building complex, HIPAA-secure surveys with automated scoring and logic.
Cognito Forms is a powerful online form builder designed for creating customizable surveys, registration forms, and workflows with features like conditional logic, calculations, payments, and e-signatures. It offers HIPAA compliance through its Business plan, including a signed Business Associate Agreement (BAA), data encryption, and audit logs, making it suitable for healthcare organizations handling protected health information (PHI). The platform supports unlimited forms and submissions on higher tiers, with seamless integrations to tools like Google Workspace and Zapier.
Pros
- HIPAA compliant with BAA, encryption, and access controls for secure PHI collection
- Intuitive drag-and-drop builder with advanced logic and calculations
- Strong automation, workflows, and integrations for streamlined healthcare processes
Cons
- HIPAA features locked behind expensive Business plan ($99/month)
- Submission limits on lower plans restrict scalability
- Lacks deep survey analytics compared to dedicated tools
Best For
Small to mid-sized healthcare practices needing flexible, secure forms and surveys without heavy coding.
Pricing
Free plan (limited); Pro $15/month (500 submissions); Business $99/month (unlimited, HIPAA compliant).
Zonka Feedback
specializedHIPAA-compliant CX platform for omnichannel surveys, NPS, and real-time analytics in healthcare settings.
HIPAA-ready surveys with automatic BAA, PHI encryption, and compliance audit trails tailored for healthcare
Zonka Feedback is an omnichannel customer experience platform specializing in surveys, NPS, CSAT, and CES metrics, enabling feedback collection via email, SMS, web links, QR codes, kiosks, and integrations. It offers HIPAA compliance through its Enterprise plans, including data encryption, role-based access controls, audit logs, and a Business Associate Agreement (BAA) for handling protected health information (PHI) securely. The tool emphasizes actionable insights with AI-powered analytics, automation workflows, and real-time dashboards to improve patient satisfaction and operational efficiency in healthcare settings.
Pros
- HIPAA-compliant with BAA, encryption, and compliance reporting for secure PHI management
- Omnichannel distribution supports diverse feedback channels like SMS, email, and kiosks
- Robust analytics, AI insights, and 100+ integrations for actionable healthcare feedback
Cons
- HIPAA features locked behind expensive Enterprise plans with custom pricing
- Limited customization in lower tiers, requiring upgrades for advanced HIPAA needs
- Steeper learning curve for complex automation and reporting setups
Best For
Healthcare providers and clinics needing compliant, multi-channel patient feedback tools with strong analytics.
Pricing
Starts at $49/user/month (Basic), $79/user/month (Pro), Enterprise with HIPAA compliance at custom pricing (typically $150+/user/month).
Smartsheet
enterpriseWork management platform with HIPAA-compliant forms and surveys integrated into collaborative sheets and automation.
Real-time form responses auto-populating into collaborative sheets with built-in automation rules
Smartsheet is a versatile cloud-based work management platform that combines spreadsheet functionality with project tracking, automation, and customizable forms for data collection. Its forms feature enables creation of surveys to gather responses, which integrate directly into collaborative sheets for analysis and workflow automation. While it supports HIPAA compliance via a Business Associate Agreement on Enterprise plans, it is not a dedicated survey tool but excels in team-based data handling.
Pros
- HIPAA compliant with BAA on Enterprise plans for handling PHI
- Seamless integration of survey responses into dynamic sheets and dashboards
- Robust automation and 100+ integrations for post-survey workflows
Cons
- Forms lack advanced survey features like branching logic, multimedia, or A/B testing found in dedicated tools
- Not optimized for high-volume or complex surveys; better for simple forms
- HIPAA features require expensive Enterprise tier with custom pricing
Best For
Teams already using Smartsheet for project management who need basic HIPAA-compliant forms integrated with collaborative workflows.
Pricing
Free trial; Pro $7/user/mo, Business $25/user/mo, Enterprise (HIPAA-eligible) custom pricing starting ~$32/user/mo annually.
Microsoft Forms
enterpriseSimple HIPAA-compliant survey tool within Microsoft 365 ecosystem for basic polling and quizzes with enterprise security.
Enterprise-grade HIPAA BAA coverage through Microsoft 365 with Azure-backed security and compliance tools
Microsoft Forms is a user-friendly survey and quiz tool within the Microsoft 365 suite, enabling quick creation of forms, polls, and branching surveys with real-time analytics. For HIPAA compliance, it relies on Microsoft 365's Business Associate Agreement (BAA), encryption, and access controls under eligible enterprise plans to handle protected health information securely. While effective for basic needs, it lacks specialized HIPAA survey features like advanced consent tracking or patient-facing portals found in dedicated tools.
Pros
- Seamless integration with Microsoft 365 apps like Teams and Power Automate
- Cost-effective as it's included in enterprise subscriptions
- Intuitive interface with branching logic and multilingual support
Cons
- Limited advanced HIPAA-specific features like audit-ready consent management
- Requires specific E3/E5 plans and configurations for full compliance
- Less customizable for complex healthcare surveys compared to specialized tools
Best For
Healthcare organizations already invested in Microsoft 365 needing simple, integrated surveys with basic HIPAA compliance.
Pricing
Free for basic use; HIPAA compliance requires Microsoft 365 E3 ($36/user/month) or E5 ($57/user/month) plans with BAA.
Conclusion
The top HIPAA-compliant survey tools offer exceptional security and functionality tailored to healthcare needs, with the leader excelling in enterprise-grade analytics and integrations. Alchemer and SurveyMonkey stand as strong alternatives, each with unique strengths in customization and user-friendliness, ensuring there’s a fit for diverse workflows and priorities. Together, they provide reliable solutions for secure PHI collection and analysis.
To experience seamless, compliant data gathering, start with the top-ranked tool—its enterprise capabilities make it the ultimate choice for healthcare settings, ensuring both security and efficiency.
Tools Reviewed
All tools were independently evaluated for this comparison
