Quick Overview
- 1#1: UKG Dimensions - Provides comprehensive workforce management including scheduling, forecasting, timekeeping, and compliance tailored for healthcare organizations.
- 2#2: WorkForce Software - Offers real-time workforce orchestration with advanced scheduling, labor optimization, and analytics for healthcare providers.
- 3#3: QGenda - Specializes in physician and advanced practice provider scheduling, credentialing, forecasting, and compensation management.
- 4#4: PerfectServe - Delivers integrated clinical communication, on-call scheduling, and staff coordination for healthcare teams.
- 5#5: Nuance Healthcare Workforce Optimization - Manages nurse and staff scheduling, time and attendance, forecasting, and compliance in patient-centered healthcare environments.
- 6#6: Infor Workforce Management - Cloud-based solution for predictive scheduling, absence management, and workforce analytics in healthcare settings.
- 7#7: Deputy - Streamlines shift scheduling, time tracking, and team communication for frontline healthcare workers.
- 8#8: ShiftMed - On-demand staffing marketplace connecting healthcare facilities with per diem nurses and professionals for flexible shifts.
- 9#9: IntelyCare - Platform for hiring, scheduling, and managing on-demand nurses and caregivers with real-time availability matching.
- 10#10: Scheduling.com - Online staff scheduling software with automation, notifications, and time tracking designed for healthcare facilities.
We evaluated these tools based on healthcare-specific functionality (e.g., role-focused scheduling, compliance support), user experience, reliability, ease of integration, and overall value, ensuring alignment with diverse organizational needs from large systems to small clinics.
Comparison Table
Healthcare workforce management relies on robust software to streamline scheduling, compliance, and resource allocation. This comparison table examines leading tools such as UKG Dimensions, WorkForce Software, QGenda, PerfectServe, and Nuance Healthcare Workforce Optimization, outlining their core features and benefits. Readers will gain a clear understanding of how each solution addresses unique operational needs, empowering informed decisions for their organization.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | UKG Dimensions Provides comprehensive workforce management including scheduling, forecasting, timekeeping, and compliance tailored for healthcare organizations. | enterprise | 9.4/10 | 9.6/10 | 8.2/10 | 8.9/10 |
| 2 | WorkForce Software Offers real-time workforce orchestration with advanced scheduling, labor optimization, and analytics for healthcare providers. | enterprise | 9.2/10 | 9.5/10 | 8.4/10 | 8.7/10 |
| 3 | QGenda Specializes in physician and advanced practice provider scheduling, credentialing, forecasting, and compensation management. | specialized | 9.1/10 | 9.5/10 | 8.2/10 | 8.7/10 |
| 4 | PerfectServe Delivers integrated clinical communication, on-call scheduling, and staff coordination for healthcare teams. | specialized | 8.6/10 | 9.1/10 | 8.3/10 | 8.0/10 |
| 5 | Nuance Healthcare Workforce Optimization Manages nurse and staff scheduling, time and attendance, forecasting, and compliance in patient-centered healthcare environments. | enterprise | 8.1/10 | 8.7/10 | 7.6/10 | 7.9/10 |
| 6 | Infor Workforce Management Cloud-based solution for predictive scheduling, absence management, and workforce analytics in healthcare settings. | enterprise | 8.4/10 | 9.1/10 | 7.6/10 | 8.0/10 |
| 7 | Deputy Streamlines shift scheduling, time tracking, and team communication for frontline healthcare workers. | specialized | 8.1/10 | 8.0/10 | 9.2/10 | 8.0/10 |
| 8 | ShiftMed On-demand staffing marketplace connecting healthcare facilities with per diem nurses and professionals for flexible shifts. | specialized | 8.1/10 | 8.4/10 | 8.7/10 | 7.8/10 |
| 9 | IntelyCare Platform for hiring, scheduling, and managing on-demand nurses and caregivers with real-time availability matching. | specialized | 8.4/10 | 8.8/10 | 8.9/10 | 8.2/10 |
| 10 | Scheduling.com Online staff scheduling software with automation, notifications, and time tracking designed for healthcare facilities. | specialized | 6.1/10 | 5.2/10 | 8.7/10 | 7.4/10 |
Provides comprehensive workforce management including scheduling, forecasting, timekeeping, and compliance tailored for healthcare organizations.
Offers real-time workforce orchestration with advanced scheduling, labor optimization, and analytics for healthcare providers.
Specializes in physician and advanced practice provider scheduling, credentialing, forecasting, and compensation management.
Delivers integrated clinical communication, on-call scheduling, and staff coordination for healthcare teams.
Manages nurse and staff scheduling, time and attendance, forecasting, and compliance in patient-centered healthcare environments.
Cloud-based solution for predictive scheduling, absence management, and workforce analytics in healthcare settings.
Streamlines shift scheduling, time tracking, and team communication for frontline healthcare workers.
On-demand staffing marketplace connecting healthcare facilities with per diem nurses and professionals for flexible shifts.
Platform for hiring, scheduling, and managing on-demand nurses and caregivers with real-time availability matching.
Online staff scheduling software with automation, notifications, and time tracking designed for healthcare facilities.
UKG Dimensions
enterpriseProvides comprehensive workforce management including scheduling, forecasting, timekeeping, and compliance tailored for healthcare organizations.
AI-powered fatigue risk management and predictive scheduling that proactively balances compliance, patient care, and staff well-being
UKG Dimensions is a leading enterprise-grade workforce management platform tailored for healthcare, offering advanced scheduling, timekeeping, and compliance tools to manage complex shifts and staffing needs. It leverages AI for predictive forecasting, fatigue risk management, and optimized caregiver assignments while ensuring regulatory adherence like HIPAA and labor laws. The solution integrates seamlessly with EHR systems and supports credentialing, absence management, and real-time analytics for large-scale healthcare operations.
Pros
- Comprehensive healthcare-specific features like AI-driven scheduling, fatigue management, and credential tracking
- Seamless integrations with major EHRs and HR systems for unified data
- Scalable predictive analytics for demand forecasting and cost optimization
Cons
- Steep learning curve and complex initial setup for non-technical users
- High implementation costs and timeline for enterprise deployments
- Custom pricing can be premium compared to smaller-scale alternatives
Best For
Large hospitals, health systems, and multi-facility providers needing robust, compliant workforce management at scale.
Pricing
Custom enterprise pricing based on modules and employee count; typically subscription-based starting at $10-20 per employee/month, quote required.
WorkForce Software
enterpriseOffers real-time workforce orchestration with advanced scheduling, labor optimization, and analytics for healthcare providers.
AI-powered Real-Time Scheduler that dynamically adjusts staffing based on patient census, acuity, and staff availability
WorkForce Software delivers a robust enterprise workforce management platform optimized for healthcare, featuring advanced scheduling, time and attendance tracking, absence management, and compliance tools tailored to 24/7 hospital operations. It leverages AI-driven forecasting, patient acuity integration, and real-time decision support to optimize staffing while ensuring regulatory adherence like HIPAA and labor laws. The solution scales for large health systems, integrating with EHRs, HRIS, and payroll systems to reduce overtime costs and improve staff engagement.
Pros
- Healthcare-specific features like patient acuity-based scheduling and fatigue risk management
- Powerful AI analytics for demand forecasting and compliance automation
- Seamless integrations with major EHR and HR systems for large-scale deployments
Cons
- Lengthy and complex implementation process for enterprise setups
- High pricing that may overwhelm smaller healthcare providers
- Steep learning curve for non-technical staff
Best For
Large hospitals and health systems with complex, 24/7 staffing needs requiring predictive scheduling and strict regulatory compliance.
Pricing
Custom quote-based enterprise pricing; typically $60-120 per employee/month for full suite, with annual contracts.
QGenda
specializedSpecializes in physician and advanced practice provider scheduling, credentialing, forecasting, and compensation management.
AI-powered scheduling engine that optimizes shifts for fairness, efficiency, and regulatory compliance while incorporating individual preferences and real-time changes
QGenda is a leading workforce management platform tailored for healthcare organizations, specializing in automated scheduling for physicians, advanced practice providers, and staff across complex environments. It streamlines operations with features like rule-based scheduling, credentialing, time and attendance tracking, forecasting, and payment processing. The platform integrates seamlessly with EHR systems and ensures compliance with healthcare regulations, reducing administrative burdens and improving staff satisfaction.
Pros
- Advanced AI-driven scheduling handles complex rules, preferences, and fairness
- Comprehensive suite including credentialing, forecasting, and integrations with major EHRs
- Scalable for large multi-site health systems with strong compliance tools
Cons
- Steep learning curve and complex initial setup
- High enterprise-level pricing not suitable for small practices
- Occasional reports of rigid customization limits
Best For
Large hospitals, health systems, and academic medical centers with intricate physician scheduling and compliance needs.
Pricing
Custom enterprise pricing upon request; modular subscriptions typically range from $15-$50 per user/month depending on features and scale, with annual contracts.
PerfectServe
specializedDelivers integrated clinical communication, on-call scheduling, and staff coordination for healthcare teams.
Intelligent message escalation that automatically routes based on real-time schedules, expertise, and availability
PerfectServe is a healthcare-focused communication and scheduling platform that streamlines clinician coordination, secure messaging, and on-call management. It integrates intelligent routing, automated escalations, and shift scheduling to reduce response times and improve care team efficiency. Designed for hospitals and health systems, it ensures HIPAA-compliant communication tied directly to real-time staff availability and directories.
Pros
- Seamless integration of secure messaging with scheduling and on-call management
- HIPAA-compliant intelligent routing and escalation reduces alert fatigue
- Robust EHR integrations for unified workflows
Cons
- High cost for smaller practices with enterprise-level pricing
- Limited advanced workforce forecasting and budgeting tools
- Occasional complexity in setup for custom configurations
Best For
Mid-to-large hospitals and health systems prioritizing clinician communication and scheduling coordination over full HCM features.
Pricing
Custom enterprise pricing, typically $15-30 per provider/month; contact sales for quotes.
Nuance Healthcare Workforce Optimization
enterpriseManages nurse and staff scheduling, time and attendance, forecasting, and compliance in patient-centered healthcare environments.
AI-powered speech analytics integration for gamified coaching and real-time agent performance optimization
Nuance Healthcare Workforce Optimization is an AI-powered workforce management platform tailored for healthcare organizations, focusing on demand forecasting, staff scheduling, and performance analytics. It integrates seamlessly with Nuance's speech recognition and communication tools to optimize clinical and contact center operations. The solution helps reduce overtime costs, improve staff utilization, and ensure compliance with healthcare staffing regulations through real-time monitoring and predictive insights.
Pros
- Advanced AI-driven forecasting for accurate demand prediction in fluctuating healthcare environments
- Seamless integration with EHR systems and Nuance speech analytics for holistic workforce insights
- Real-time adherence and fatigue management tools to enhance staff well-being and compliance
Cons
- Enterprise-level pricing can be prohibitive for smaller healthcare facilities
- Steep learning curve due to complex configuration and customization requirements
- Limited mobile accessibility compared to some modern WFM competitors
Best For
Mid-to-large hospitals and healthcare networks needing integrated AI forecasting and speech-enabled performance management.
Pricing
Custom enterprise pricing upon request; typically subscription-based starting at $50-100 per user/month depending on scale.
Infor Workforce Management
enterpriseCloud-based solution for predictive scheduling, absence management, and workforce analytics in healthcare settings.
Acuity-based predictive scheduling that dynamically adjusts staffing to patient census and care intensity
Infor Workforce Management is an enterprise-grade solution tailored for healthcare organizations, providing advanced scheduling, time and attendance tracking, and labor cost management. It excels in handling complex shift patterns, skill-based staffing, and compliance with healthcare regulations like HIPAA and labor laws. The platform integrates seamlessly with EHR systems and offers predictive analytics to forecast staffing needs based on patient acuity and demand.
Pros
- Healthcare-specific features like acuity-based scheduling and fatigue risk management
- Robust integrations with EHR/ERP systems and real-time analytics
- Scalable for large hospitals with strong compliance tools
Cons
- Steep learning curve and complex implementation process
- Interface feels dated compared to modern cloud-native competitors
- High cost requires significant customization for ROI
Best For
Large healthcare systems and hospitals managing 24/7 operations with complex staffing and compliance needs.
Pricing
Quote-based enterprise pricing; typically $60-120 per user/month depending on modules, with minimums for large deployments.
Deputy
specializedStreamlines shift scheduling, time tracking, and team communication for frontline healthcare workers.
Fatigue Risk Management module that uses algorithms to predict and mitigate staff fatigue for safer healthcare rostering
Deputy is a cloud-based workforce management platform designed for scheduling, time tracking, task management, and employee communication across industries, including healthcare. It offers healthcare-specific tools like fatigue risk management, skill-based rostering, credential tracking, and compliance with labor regulations to optimize staffing. The platform emphasizes mobile accessibility, enabling real-time shift swaps, notifications, and geofenced time clocks for efficient operations.
Pros
- Intuitive drag-and-drop scheduling with mobile-first design
- Robust fatigue management and compliance tools tailored for healthcare
- Real-time communication and shift swap capabilities reducing administrative burden
Cons
- Limited depth in advanced predictive analytics compared to top healthcare specialists
- Customization for complex multi-site healthcare operations can require add-ons
- Reporting features lack some granularity for large-scale enterprise needs
Best For
Mid-sized healthcare providers such as clinics and home care agencies seeking an easy-to-deploy, mobile-centric scheduling solution.
Pricing
Starts at $3.50 per active user/month for Essentials plan; Plus at $5/user/month; Enterprise custom pricing with healthcare add-ons.
ShiftMed
specializedOn-demand staffing marketplace connecting healthcare facilities with per diem nurses and professionals for flexible shifts.
Real-time mobile shift marketplace enabling instant claiming and filling of open shifts by local, pre-vetted clinicians
ShiftMed is a mobile-first marketplace platform designed for healthcare workforce management, primarily focusing on on-demand per diem staffing for nurses and allied health professionals. Facilities post open shifts, vetted clinicians claim them instantly via the app, and the platform manages scheduling, payments, compliance verification, and performance tracking. It aims to reduce staffing shortages and agency costs by providing flexible, local talent pools without long-term contracts.
Pros
- Extensive network of verified local clinicians for quick shift filling
- User-friendly mobile app for both facilities and workers
- Significant cost savings compared to traditional staffing agencies
Cons
- Primarily suited for per diem staffing, not comprehensive full-time workforce management
- Potential variability in clinician quality and no-show risks
- Pay-per-shift fees can accumulate for high-volume usage
Best For
Small to mid-sized healthcare facilities like clinics and LTACHs needing flexible, on-demand per diem nursing staff to fill short-term gaps.
Pricing
Pay-per-fill model with facility fees typically $40-60 per shift (plus clinician pay); no upfront subscription required.
IntelyCare
specializedPlatform for hiring, scheduling, and managing on-demand nurses and caregivers with real-time availability matching.
Real-time shift bidding via clinician mobile app, allowing instant matching and filling of open shifts 24/7.
IntelyCare is a mobile-first healthcare workforce management platform that connects facilities with a vast network of per diem nurses and allied health professionals to fill open shifts on demand. It streamlines scheduling, credential verification, compliance tracking, and payments through an intuitive app, helping facilities combat staffing shortages efficiently. Primarily focused on post-acute care settings like nursing homes and home health agencies, it reduces reliance on expensive traditional staffing agencies.
Pros
- Extensive network of over 250,000 verified per diem clinicians for rapid shift filling
- Mobile app enables real-time bidding and matching, minimizing administrative burden
- Significant cost savings compared to traditional agency staffing (up to 40% lower)
Cons
- Primarily geared toward per diem staffing, less robust for full-time employee management
- Availability of clinicians can vary by location and shift type
- Customer support response times can be inconsistent during peak demand
Best For
Post-acute care facilities like skilled nursing homes and home health agencies facing chronic short-staffing and needing flexible, on-demand per diem workers.
Pricing
Pay-per-shift model with no upfront subscription; facilities pay competitive hourly clinician rates plus a platform markup fee (typically 20-30% of shift cost).
Scheduling.com
specializedOnline staff scheduling software with automation, notifications, and time tracking designed for healthcare facilities.
Customizable, embeddable booking widgets that integrate easily into websites for seamless client self-scheduling.
Scheduling.com is a straightforward online appointment scheduling platform designed for service-based businesses to create customizable booking pages, manage calendars, and handle payments. It supports team scheduling, automated reminders, and integrations with popular calendars like Google and Outlook, as well as payment gateways. However, it lacks advanced healthcare-specific features such as HIPAA compliance, shift bidding, credentialing management, or regulatory reporting essential for comprehensive workforce management in healthcare settings.
Pros
- Intuitive interface for quick setup and basic scheduling
- Affordable pricing with a free tier
- Seamless calendar syncing and client reminders
Cons
- No HIPAA compliance or healthcare-specific compliance tools
- Limited advanced workforce features like shift optimization or fatigue tracking
- Basic reporting insufficient for large healthcare teams
Best For
Small independent healthcare practices or solo providers needing simple patient appointment booking without complex staffing needs.
Pricing
Free plan available; Pro at $12/user/month; Premium at $25/user/month (billed annually).
Conclusion
The top healthcare workforce management software options stand out for their specialized tools, with UKG Dimensions leading as the top choice due to its comprehensive coverage of scheduling, forecasting, and compliance. WorkForce Software and QGenda closely follow, offering strong alternatives—WorkForce Software excels in real-time orchestration, while QGenda specializes in physician and advanced practice provider needs, ensuring diverse operational needs are met.
For seamless and efficient workforce management, start with UKG Dimensions. For specific needs like real-time coordination or specialist scheduling, explore WorkForce Software or QGenda to find the ideal fit.
Tools Reviewed
All tools were independently evaluated for this comparison