Quick Overview
- 1#1: TigerConnect - Secure clinical communication platform offering HIPAA-compliant messaging, voice calls, and alerting for healthcare teams.
- 2#2: PerfectServe - Comprehensive clinician scheduling and secure messaging solution with role-based communication workflows.
- 3#3: Vocera - Hands-free voice communication and collaboration platform designed for healthcare workflows.
- 4#4: Voalte - Mobile-first secure communication platform integrating voice, text, and patient data for bedside care.
- 5#5: Imprivata Cortext - HIPAA-compliant secure chat and alerting tool for clinical teams with single sign-on integration.
- 6#6: Spok Care Connect - Integrated secure messaging and alerting system connecting caregivers across devices.
- 7#7: PatientSafe Solutions - Mobile secure communication platform focused on nurse-physician coordination and handoffs.
- 8#8: QliqSOFT - HIPAA-compliant messaging app for healthcare providers with image sharing and video calls.
- 9#9: Connexall - Critical alerting and two-way communication platform for time-sensitive healthcare responses.
- 10#10: OhMD - Secure texting platform for doctors to communicate with patients and staff compliantly.
We ranked these tools by prioritizing robust features (e.g., secure alerts, interoperability), user experience in fast-paced settings, and alignment with clinical workflows, aiming to deliver value for teams across roles and specialties.
Comparison Table
Effective communication is vital in healthcare, and tools like TigerConnect, PerfectServe, Vocera, Voalte, Imprivata Cortext, and others are reshaping how teams collaborate; this comparison table outlines key features and functionalities to help readers find the solution that aligns with their needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | TigerConnect Secure clinical communication platform offering HIPAA-compliant messaging, voice calls, and alerting for healthcare teams. | enterprise | 9.6/10 | 9.8/10 | 9.4/10 | 9.2/10 |
| 2 | PerfectServe Comprehensive clinician scheduling and secure messaging solution with role-based communication workflows. | enterprise | 9.2/10 | 9.5/10 | 8.8/10 | 8.5/10 |
| 3 | Vocera Hands-free voice communication and collaboration platform designed for healthcare workflows. | enterprise | 8.4/10 | 9.1/10 | 8.0/10 | 7.6/10 |
| 4 | Voalte Mobile-first secure communication platform integrating voice, text, and patient data for bedside care. | enterprise | 8.6/10 | 9.2/10 | 8.3/10 | 8.1/10 |
| 5 | Imprivata Cortext HIPAA-compliant secure chat and alerting tool for clinical teams with single sign-on integration. | enterprise | 8.6/10 | 9.1/10 | 8.4/10 | 8.0/10 |
| 6 | Spok Care Connect Integrated secure messaging and alerting system connecting caregivers across devices. | enterprise | 8.3/10 | 8.7/10 | 7.9/10 | 7.8/10 |
| 7 | PatientSafe Solutions Mobile secure communication platform focused on nurse-physician coordination and handoffs. | specialized | 8.7/10 | 9.0/10 | 8.8/10 | 8.3/10 |
| 8 | QliqSOFT HIPAA-compliant messaging app for healthcare providers with image sharing and video calls. | specialized | 8.4/10 | 9.1/10 | 7.8/10 | 7.6/10 |
| 9 | Connexall Critical alerting and two-way communication platform for time-sensitive healthcare responses. | specialized | 8.4/10 | 9.1/10 | 7.8/10 | 7.9/10 |
| 10 | OhMD Secure texting platform for doctors to communicate with patients and staff compliantly. | specialized | 8.3/10 | 8.1/10 | 9.2/10 | 8.4/10 |
Secure clinical communication platform offering HIPAA-compliant messaging, voice calls, and alerting for healthcare teams.
Comprehensive clinician scheduling and secure messaging solution with role-based communication workflows.
Hands-free voice communication and collaboration platform designed for healthcare workflows.
Mobile-first secure communication platform integrating voice, text, and patient data for bedside care.
HIPAA-compliant secure chat and alerting tool for clinical teams with single sign-on integration.
Integrated secure messaging and alerting system connecting caregivers across devices.
Mobile secure communication platform focused on nurse-physician coordination and handoffs.
HIPAA-compliant messaging app for healthcare providers with image sharing and video calls.
Critical alerting and two-way communication platform for time-sensitive healthcare responses.
Secure texting platform for doctors to communicate with patients and staff compliantly.
TigerConnect
enterpriseSecure clinical communication platform offering HIPAA-compliant messaging, voice calls, and alerting for healthcare teams.
Role-based secure messaging with critical alerting that automatically routes urgent messages to the right care team members based on clinical roles and schedules
TigerConnect is a comprehensive, HIPAA-compliant communication platform tailored for healthcare organizations, enabling secure messaging, voice/video calling, and care team coordination. It integrates deeply with EHR systems like Epic and Cerner to streamline clinical workflows and reduce response times. The software also supports patient engagement through portals and secure messaging, enhancing care delivery and operational efficiency.
Pros
- HIPAA-compliant secure messaging with role-based access and audit trails
- Seamless EHR integrations for real-time alerts and patient data access
- Robust tools for on-call scheduling, announcements, and patient engagement
Cons
- Enterprise pricing may be steep for small practices
- Initial setup and customization require IT involvement
- Advanced features have a moderate learning curve for new users
Best For
Large hospitals, health systems, and enterprise healthcare providers needing scalable, secure clinical communication.
Pricing
Custom enterprise pricing, typically $15-25 per user/month with volume discounts and annual contracts.
PerfectServe
enterpriseComprehensive clinician scheduling and secure messaging solution with role-based communication workflows.
Intelligent routing that automatically delivers messages with full patient context to the right care team member based on role, availability, and expertise
PerfectServe is a leading healthcare communication platform that enables secure, HIPAA-compliant messaging, voice calls, and care team coordination for clinicians. It features intelligent message routing, automated on-call scheduling, and seamless EHR integrations to deliver patient context with every communication. Designed to reduce response times and clinical errors, it supports hospitals and health systems in optimizing workflows across shifts and departments.
Pros
- HIPAA-compliant secure messaging with patient context
- Automated scheduling and intelligent routing for on-call teams
- Proven reduction in communication delays and alert fatigue
Cons
- High cost for smaller practices
- Steep initial setup and training curve
- Limited customization for non-standard workflows
Best For
Mid-to-large hospitals and health systems needing robust, scalable clinician communication and coordination tools.
Pricing
Custom enterprise pricing, typically $20-35 per provider per month with annual contracts and volume discounts.
Vocera
enterpriseHands-free voice communication and collaboration platform designed for healthcare workflows.
Vocera Voice Badge for instant, hands-free, role-based calling without touching devices
Vocera is a healthcare communication platform specializing in hands-free voice-activated badges and secure messaging for clinical staff. It integrates with EHRs, nurse call systems, and smartphones to enable rapid, role-based communication, alerts, and patient rounding workflows. Designed for high-acuity environments like hospitals and long-term care, it reduces response times and alert fatigue while ensuring HIPAA compliance.
Pros
- Hands-free voice communication via wearable badges speeds up staff coordination
- Seamless EHR and nurse call integrations enhance clinical workflows
- Secure texting and role-based alerts reduce miscommunication errors
Cons
- High upfront hardware costs and proprietary badges limit flexibility
- Steep learning curve for full voice command utilization
- Pricing can be prohibitive for smaller facilities
Best For
Large hospitals and acute care facilities needing robust, real-time staff communication in fast-paced environments.
Pricing
Custom enterprise pricing with hardware badges (~$500-800 each) plus SaaS fees starting at $25-50/user/month.
Voalte
enterpriseMobile-first secure communication platform integrating voice, text, and patient data for bedside care.
Wearable Dragonfly badges that combine secure texting, hands-free calling, location tracking, and patient alarms in a single, durable device.
Voalte is a comprehensive healthcare communication platform designed to streamline interactions among clinical staff, patients, and devices in hospital settings. It offers secure texting via the Dragonfly app, voice calling, nurse call integration, and real-time location services through wearable badges. The solution integrates deeply with EHRs, alarm systems, and other clinical workflows to reduce response times and enhance patient safety.
Pros
- Robust HIPAA-compliant secure messaging and voice communication
- Seamless integrations with EHRs, nurse calls, and RTLS systems
- Real-time alerts and workflow automation that improve staff efficiency
Cons
- High upfront costs for hardware like wearable badges
- Steep learning curve for advanced customization
- Limited scalability for small clinics without enterprise support
Best For
Mid-to-large hospitals seeking integrated, device-agnostic communication to optimize clinical workflows and patient care coordination.
Pricing
Enterprise custom pricing, typically $20-50 per user/device per month plus hardware costs, with volume discounts for large deployments.
Imprivata Cortext
enterpriseHIPAA-compliant secure chat and alerting tool for clinical teams with single sign-on integration.
Patient banner displaying de-identified clinical context (e.g., allergies, vitals) directly in chat threads
Imprivata Cortext is a secure clinical communication platform tailored for healthcare providers, enabling HIPAA-compliant texting, voice/video calls, paging, and group messaging. It integrates seamlessly with EHRs and clinical systems to deliver patient context within conversations, helping care teams collaborate efficiently without exposing PHI. The solution reduces reliance on overhead paging and supports role-based directories for quick, targeted communication in high-stakes environments.
Pros
- Deep EHR integrations provide patient context to streamline clinical workflows
- Robust security features including audit trails and role-based access ensure HIPAA compliance
- Multi-modal communication (text, voice, video) reduces paging overhead and improves response times
Cons
- Enterprise pricing can be steep for smaller practices
- Initial setup and integrations require significant IT resources
- Mobile app interface has a moderate learning curve for advanced features
Best For
Large hospitals and health systems seeking integrated, secure communication to enhance care team coordination.
Pricing
Custom enterprise pricing via quote; typically $10-20 per user/month with annual contracts.
Spok Care Connect
enterpriseIntegrated secure messaging and alerting system connecting caregivers across devices.
Intelligent clinical alerting that automatically prioritizes and escalates messages based on patient acuity and staff roles
Spok Care Connect is a unified healthcare communication platform that enables secure messaging, voice calls, intelligent directories, and clinical alerting to coordinate care teams efficiently. It integrates seamlessly with EHRs, nurse call systems, and other hospital workflows to reduce response times and improve patient outcomes. Designed for acute care settings, it prioritizes critical communications while maintaining HIPAA compliance and role-based access controls.
Pros
- Robust clinical alerting with escalation rules for critical patient events
- Strong integrations with major EHRs like Epic and Cerner
- Scalable secure messaging across desktop, web, and mobile devices
Cons
- Interface can feel dated compared to modern competitors
- Enterprise pricing requires custom quotes and may strain smaller budgets
- Occasional reports of alert fatigue without proper configuration
Best For
Large hospitals and health systems requiring reliable, integrated alerting and team coordination in high-acuity environments.
Pricing
Custom enterprise pricing via quote; typically $15-30 per user/month or per-bed licensing for mid-to-large facilities.
PatientSafe Solutions
specializedMobile secure communication platform focused on nurse-physician coordination and handoffs.
Patient Context Engine, which embeds real-time patient data, vitals, and status directly into messages for faster, informed decisions.
PatientSafe Solutions is a mobile-first healthcare communication platform that enables secure messaging, voice calling, and video conferencing tailored for clinical teams. It integrates with EHR systems to provide patient context within conversations, ensuring HIPAA compliance and improving care coordination. The software streamlines workflows by reducing phone tag and enabling role-based messaging in high-acuity environments like hospitals.
Pros
- HIPAA-compliant secure messaging with end-to-end encryption
- Real-time patient context integration from EHRs
- Role-based distribution lists and workflow automation for efficient team communication
Cons
- Enterprise pricing lacks transparency and may be high for smaller practices
- Mobile-heavy interface with limited desktop functionality
- Initial setup requires IT involvement for integrations
Best For
Large hospitals and health systems aiming to enhance secure, context-aware communication among clinical staff.
Pricing
Custom enterprise pricing per user/month, typically starting at $10-20 depending on scale and features; contact sales for quotes.
QliqSOFT
specializedHIPAA-compliant messaging app for healthcare providers with image sharing and video calls.
Deep EHR integrations that pull patient context into chats for faster, informed clinical decisions
QliqSOFT provides a HIPAA-compliant secure communication platform tailored for healthcare teams, supporting text messaging, voice/video calls, file sharing, and task management. It integrates with major EHR systems like Epic and Cerner, enabling contextual workflows and reducing reliance on pagers. The software emphasizes end-to-end encryption, audit trails, and role-based access to ensure compliance and data security in clinical environments.
Pros
- Robust HIPAA compliance with end-to-end encryption and audit logs
- Seamless EHR integrations for Epic, Cerner, and others
- Multi-channel communication including secure voice/video and broadcast messaging
Cons
- Enterprise pricing may be steep for small practices
- Interface can feel dated compared to consumer apps
- Limited built-in patient-facing communication tools
Best For
Mid-to-large healthcare organizations seeking secure, compliant internal team collaboration with EHR integration.
Pricing
Custom enterprise pricing; typically $12-25 per user/month based on scale and features, with annual contracts.
Connexall
specializedCritical alerting and two-way communication platform for time-sensitive healthcare responses.
Intelligent alarm management that filters and routes device alerts directly to the appropriate on-duty caregivers with automated escalation.
Connexall is a comprehensive acute-care communication platform designed specifically for healthcare environments, enabling secure, multi-modal alerting via text, voice, email, and overhead paging. It integrates deeply with nurse call systems, patient monitors, EHRs, and other clinical devices to automate workflows, intelligent routing, and escalations for critical events. The platform helps reduce response times, improve staff efficiency, and enhance patient safety in high-stakes hospital settings.
Pros
- Seamless integration with clinical systems like nurse calls and monitors for automated alerting
- Robust escalation rules and on-call scheduling to ensure rapid response
- Comprehensive analytics and reporting for compliance and performance optimization
Cons
- Complex initial setup and configuration requiring IT expertise
- Enterprise-level pricing that may be prohibitive for smaller facilities
- User interface can feel dated compared to modern consumer apps
Best For
Large hospitals and acute-care facilities seeking reliable, device-integrated critical communication to manage alarms and workflows efficiently.
Pricing
Custom enterprise pricing based on facility size, number of beds/users, and integrations; typically requires a quote, with implementations starting in the mid-five figures annually.
OhMD
specializedSecure texting platform for doctors to communicate with patients and staff compliantly.
Secure, real-time group messaging that allows care teams to collaborate with patients in compliant chat rooms
OhMD is a HIPAA-compliant mobile messaging platform designed for healthcare providers to securely communicate with patients via text, voice notes, images, and video calls. It streamlines patient engagement with features like appointment scheduling, e-signatures, payments, and prescription sharing. The app emphasizes simplicity and security to reduce phone tag and improve care coordination without complex setups.
Pros
- Intuitive mobile-first interface that's easy for providers and patients to adopt quickly
- Strong HIPAA compliance with end-to-end encryption for all communications
- Integrated tools like scheduling, payments, and e-signatures in one app
Cons
- Limited integrations with major EHR/EMR systems compared to enterprise solutions
- Video calling features lack advanced customization or high-end quality options
- Scalability issues reported for very large practices with high message volumes
Best For
Small to medium-sized practices and solo providers seeking a simple, secure alternative to phone calls and portals for patient communication.
Pricing
Starts at $29 per provider per month (billed annually); free for patients; enterprise pricing available.
Conclusion
Healthcare communication software varies by focus, but TigerConnect claims the top spot, excelling in secure messaging, HIPAA compliance, and team collaboration. PerfectServe and Vocera, ranked second and third, shine in scheduling, role-based workflows, and hands-free design respectively, providing strong alternatives for distinct needs. These tools highlight the critical role of seamless, secure communication in modern healthcare.
Take the next step in optimizing your care team’s communication—try TigerConnect to experience its leading features and elevate your workflow.
Tools Reviewed
All tools were independently evaluated for this comparison