Quick Overview
- 1#1: TigerConnect - Secure clinical communication platform with messaging, voice, video, alarms, and workflow automation for healthcare teams.
- 2#2: PerfectServe - Unified platform for secure messaging, on-call scheduling, and care team coordination in healthcare.
- 3#3: Vocera - Hands-free voice communication and collaboration tools via smartbadges and mobile apps for clinicians.
- 4#4: Doximity - Professional network offering secure calling, texting, faxing, and collaboration for physicians.
- 5#5: Spok - Critical alert and secure messaging platform integrating with EHRs for hospital communications.
- 6#6: Imprivata - Secure texting and authentication platform for streamlined clinical communications and access.
- 7#7: Spruce Health - HIPAA-compliant messaging, telehealth, and faxing solution for providers and patients.
- 8#8: OhMD - Secure texting and virtual care platform enabling efficient provider-patient communication.
- 9#9: Voalte - Integrated mobile platform for clinical workflows, secure messaging, and patient monitoring.
- 10#10: Ascom - Mission-critical communication solutions including paging, messaging, and workflow integration for healthcare.
Tools were selected and ranked based on their ability to deliver robust, secure features, intuitive usability, clinical relevance, and long-term value, prioritizing those that streamline workflows and elevate care delivery in complex environments.
Comparison Table
Healthcare collaboration software is critical for seamless team communication, and this table explores top tools like TigerConnect, PerfectServe, Vocera, Doximity, Spok, and more. It compares key features to guide readers in selecting the right platform for their organizational needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | TigerConnect Secure clinical communication platform with messaging, voice, video, alarms, and workflow automation for healthcare teams. | specialized | 9.6/10 | 9.8/10 | 9.3/10 | 9.1/10 |
| 2 | PerfectServe Unified platform for secure messaging, on-call scheduling, and care team coordination in healthcare. | specialized | 9.1/10 | 9.4/10 | 8.7/10 | 8.5/10 |
| 3 | Vocera Hands-free voice communication and collaboration tools via smartbadges and mobile apps for clinicians. | enterprise | 8.7/10 | 9.2/10 | 8.5/10 | 7.8/10 |
| 4 | Doximity Professional network offering secure calling, texting, faxing, and collaboration for physicians. | specialized | 8.8/10 | 9.2/10 | 8.5/10 | 9.5/10 |
| 5 | Spok Critical alert and secure messaging platform integrating with EHRs for hospital communications. | enterprise | 8.3/10 | 8.7/10 | 7.9/10 | 7.8/10 |
| 6 | Imprivata Secure texting and authentication platform for streamlined clinical communications and access. | enterprise | 8.1/10 | 8.5/10 | 7.9/10 | 7.6/10 |
| 7 | Spruce Health HIPAA-compliant messaging, telehealth, and faxing solution for providers and patients. | specialized | 8.6/10 | 8.4/10 | 9.2/10 | 8.1/10 |
| 8 | OhMD Secure texting and virtual care platform enabling efficient provider-patient communication. | specialized | 8.2/10 | 7.8/10 | 9.1/10 | 8.5/10 |
| 9 | Voalte Integrated mobile platform for clinical workflows, secure messaging, and patient monitoring. | specialized | 8.1/10 | 8.6/10 | 7.7/10 | 7.5/10 |
| 10 | Ascom Mission-critical communication solutions including paging, messaging, and workflow integration for healthcare. | enterprise | 7.8/10 | 8.3/10 | 7.1/10 | 7.4/10 |
Secure clinical communication platform with messaging, voice, video, alarms, and workflow automation for healthcare teams.
Unified platform for secure messaging, on-call scheduling, and care team coordination in healthcare.
Hands-free voice communication and collaboration tools via smartbadges and mobile apps for clinicians.
Professional network offering secure calling, texting, faxing, and collaboration for physicians.
Critical alert and secure messaging platform integrating with EHRs for hospital communications.
Secure texting and authentication platform for streamlined clinical communications and access.
HIPAA-compliant messaging, telehealth, and faxing solution for providers and patients.
Secure texting and virtual care platform enabling efficient provider-patient communication.
Integrated mobile platform for clinical workflows, secure messaging, and patient monitoring.
Mission-critical communication solutions including paging, messaging, and workflow integration for healthcare.
TigerConnect
specializedSecure clinical communication platform with messaging, voice, video, alarms, and workflow automation for healthcare teams.
Integrated alarm and nurse call management that routes critical alerts directly to care teams via secure messaging for faster response times.
TigerConnect is a leading secure clinical collaboration platform tailored for healthcare organizations, enabling HIPAA-compliant messaging, voice/video calls, and team coordination to streamline clinician workflows. It integrates with EHRs, alarm systems, and nurse call solutions, facilitating rapid response to patient needs and reducing communication silos. With features like role-based access, message templates, and analytics, it enhances care delivery efficiency and compliance.
Pros
- HIPAA-compliant secure messaging with PHI support and end-to-end encryption
- Seamless integrations with major EHRs, nurse call systems, and clinical alarms
- Advanced workflow tools like priority messaging, tasks, and real-time analytics
Cons
- Enterprise-level pricing can be steep for smaller practices
- Initial setup and customization require IT involvement
- Mobile app occasionally experiences minor connectivity issues in low-signal areas
Best For
Large hospitals and health systems seeking a comprehensive, secure platform for clinical team collaboration and patient care orchestration.
Pricing
Custom enterprise pricing; typically $15-25 per user/month based on scale and features, with annual contracts and demos required for quotes.
PerfectServe
specializedUnified platform for secure messaging, on-call scheduling, and care team coordination in healthcare.
Role- and task-based intelligent routing that automatically directs messages to the most appropriate clinician based on context, schedule, and expertise.
PerfectServe is a healthcare-specific communication platform that streamlines clinician collaboration through secure messaging, paging, voice calls, and on-call scheduling. It features a dynamic provider directory with photos, credentials, and preferences, ensuring messages reach the right person efficiently. HIPAA-compliant and integrated with EHRs, it reduces communication delays and improves care coordination with analytics for performance insights.
Pros
- HIPAA-compliant secure messaging with delivery confirmation and accountability
- Integrated scheduling, directory, and intelligent routing for on-call teams
- Robust analytics and reporting to optimize communication workflows
Cons
- Enterprise pricing can be steep for smaller practices
- Initial setup and training require time investment
- Limited flexibility in custom mobile app branding
Best For
Large hospitals and multi-site health systems seeking integrated clinician communication and scheduling to enhance care team efficiency.
Pricing
Custom enterprise pricing, typically $15-25 per provider/month with volume discounts; contact for demo and quote.
Vocera
enterpriseHands-free voice communication and collaboration tools via smartbadges and mobile apps for clinicians.
Voice-activated, hands-free calling by name or role without needing phones or pagers
Vocera is a comprehensive healthcare collaboration platform designed for clinical environments, offering hands-free voice communication via wearable badges and secure mobile messaging. It enables staff to connect instantly by name or role, integrates deeply with EHRs, nurse call systems, and alarm management tools to reduce response times and improve patient safety. The platform supports both badge and smartphone use, making it scalable for hospitals and acute care settings.
Pros
- Hands-free voice calling by name or role for rapid communication
- Extensive integrations with clinical workflows and EHRs
- Proven to reduce clinician burnout and response times in high-acuity settings
Cons
- High upfront costs for proprietary badges and infrastructure
- Complex initial setup and deployment process
- Limited flexibility outside enterprise hospital environments
Best For
Large hospitals and acute care facilities needing reliable, instant hands-free team coordination in fast-paced clinical workflows.
Pricing
Enterprise custom pricing; hardware badges ~$400-600 each, SaaS ~$25-50/user/month plus implementation fees.
Doximity
specializedProfessional network offering secure calling, texting, faxing, and collaboration for physicians.
Exclusive verified network connecting 80% of U.S. physicians for trusted, real-time collaboration
Doximity is a HIPAA-compliant professional network and collaboration platform tailored for U.S. healthcare professionals, particularly physicians, offering secure messaging, faxing, and telehealth tools. It connects over 80% of U.S. doctors in a verified network for sharing insights, patient cases, and professional discussions. Additional features include a job board, continuing medical education (CME), medical news, and a dialer for anonymous calling.
Pros
- Largest verified network of over 2 million U.S. clinicians for peer collaboration
- HIPAA-secure messaging, fax-to-HIPAA-email, and anonymous calling
- Free access to CME, news, and job opportunities
Cons
- Primarily physician-focused, less optimized for nurses or admins
- Some advanced faxing and tools are pay-per-use
- Interface can feel cluttered with notifications and ads
Best For
U.S. physicians and clinicians seeking secure networking, quick consultations, and professional resources in one app.
Pricing
Free for core features and network access; faxing and premium tools are pay-per-use or subscription-based starting at $10/month.
Spok
enterpriseCritical alert and secure messaging platform integrating with EHRs for hospital communications.
Intelligent directory with real-time role-based status updates and distribution lists for targeted clinical notifications
Spok is a healthcare-focused communication platform that provides secure texting, voice messaging, on-call scheduling, and directory services to streamline clinical collaboration. It ensures HIPAA compliance while integrating with EHRs, nurse call systems, and other hospital workflows for efficient team coordination. Designed for hospitals and health systems, Spok reduces communication delays and improves patient care response times through intelligent routing and alerts.
Pros
- HIPAA-compliant secure messaging with end-to-end encryption
- Robust on-call scheduling and automated alerting
- Seamless integrations with EHRs and nurse call systems
Cons
- Enterprise pricing can be steep for smaller organizations
- User interface feels somewhat dated compared to modern apps
- Initial setup and customization require significant IT involvement
Best For
Mid-to-large hospitals and health systems needing enterprise-grade, compliant communication tools for clinical teams.
Pricing
Custom enterprise pricing via quote; typically starts at $10-20 per user/month for core features, scaling with organization size and add-ons.
Imprivata
enterpriseSecure texting and authentication platform for streamlined clinical communications and access.
Cortext's role-based secure group messaging with full audit trails and EHR integration
Imprivata specializes in healthcare-focused identity management and secure collaboration solutions, with its flagship Cortext platform providing HIPAA-compliant texting for clinical teams. It enables secure messaging, patient handoffs, image sharing, and integration with EHRs while incorporating single sign-on and multi-factor authentication for seamless access. Designed to reduce clinician burnout by minimizing login friction and ensuring compliant communication in high-stakes environments.
Pros
- Exceptional HIPAA/HITRUST compliance and security for clinical messaging
- Seamless integration with major EHRs like Epic and Cerner
- Reduces login times and clinician workflow disruptions via SSO and Tap & Go
Cons
- Enterprise pricing can be prohibitively expensive for smaller practices
- Limited beyond secure messaging—no native video or robust project management
- Complex initial deployment and customization for IT teams
Best For
Large hospitals and health systems prioritizing secure, compliant clinical communication over broad collaboration features.
Pricing
Custom enterprise quotes; Cortext typically $15-25/user/month, full access management suite higher based on devices/users.
Spruce Health
specializedHIPAA-compliant messaging, telehealth, and faxing solution for providers and patients.
Spruce AI-powered documentation that auto-generates chart notes from conversations
Spruce Health is a HIPAA-compliant collaboration platform designed for healthcare providers, offering secure messaging, telehealth, and patient engagement tools in a single app. It enables team coordination, virtual visits, automated check-ins, and streamlined clinical documentation to enhance care delivery. With a mobile-first approach, it simplifies communication between providers, staff, and patients while ensuring data security and regulatory compliance.
Pros
- Highly intuitive mobile app that mimics familiar messaging interfaces like Slack
- Robust HIPAA-compliant security for team and patient communications
- Integrated telehealth and patient self-scheduling for efficient workflows
Cons
- Limited native integrations with major EHR systems like Epic or Cerner
- Pricing scales quickly for larger practices or additional features
- Lacks advanced analytics and reporting compared to enterprise competitors
Best For
Small to mid-sized medical practices needing simple, secure collaboration and telehealth without complex setups.
Pricing
Starts at $28 per provider/month (Essentials), $59/month (Professional), $99/month (Premium), with custom enterprise pricing available.
OhMD
specializedSecure texting and virtual care platform enabling efficient provider-patient communication.
Quick peer-to-peer 'Ask a Doc' consultations via secure text for rapid clinical advice
OhMD is a HIPAA-compliant mobile-first platform that enables secure messaging, voice/video calls, and file sharing between healthcare providers, teams, and patients. It supports quick peer consultations, appointment scheduling, and patient engagement tools to streamline clinical collaboration. Designed for simplicity, it integrates with select EHRs and prioritizes ease of use over complex workflow automation.
Pros
- HIPAA-compliant secure messaging with end-to-end encryption
- Intuitive mobile app mimicking familiar texting interfaces
- Affordable pricing with scalable plans for small practices
Cons
- Limited depth in EHR integrations compared to enterprise solutions
- Basic analytics and reporting capabilities
- Fewer advanced collaboration tools like shared task management
Best For
Small to mid-sized practices and solo providers seeking simple, secure communication without heavy administrative overhead.
Pricing
Free Basic plan; Pro at $12.50/user/month (billed annually); Enterprise custom pricing.
Voalte
specializedIntegrated mobile platform for clinical workflows, secure messaging, and patient monitoring.
Rainbow unified platform that consolidates secure texting, voice, alerts, and physiological data into one clinician app
Voalte is a comprehensive healthcare communication platform designed specifically for clinical environments, offering secure texting, voice calls, directory services, and alerting through its unified Rainbow app. It integrates deeply with EHRs, nurse call systems, patient monitors, and physiological alarms to streamline workflows and reduce response times. HIPAA-compliant and tailored for hospitals, it enables role-based communication among care teams to enhance patient safety and efficiency.
Pros
- HIPAA-compliant secure messaging with role-based access and audit trails
- Seamless integrations with nurse calls, EHRs, and patient monitors
- Reduces alarm fatigue and improves clinical response times
Cons
- High implementation and subscription costs for smaller facilities
- Requires compatible hardware and can have a learning curve
- Limited customization options compared to broader platforms
Best For
Mid-to-large hospitals and health systems needing integrated clinical communication tied to patient care devices.
Pricing
Custom enterprise pricing; typically starts at $10-20 per user/month plus implementation fees, quoted based on scale.
Ascom
enterpriseMission-critical communication solutions including paging, messaging, and workflow integration for healthcare.
Intelligent alerting with automatic escalation and staff availability routing based on location and role
Ascom provides a robust healthcare communication platform focused on mission-critical alerting, secure messaging, and workflow integration for clinical environments. It connects nurses, physicians, and staff via mobile devices, nurse call systems, and EHR integrations to ensure rapid response to patient needs. The Unite suite emphasizes real-time collaboration, location-aware notifications, and automation to streamline hospital operations.
Pros
- Strong integration with EHRs and nurse call systems for seamless workflows
- Reliable real-time alerting with escalation and location tracking
- Scalable for large hospitals with enterprise-grade security
Cons
- Complex initial setup requiring significant IT resources
- Higher cost structure suited more for large organizations
- Interface can feel dated compared to modern mobile-first apps
Best For
Large hospitals and healthcare systems requiring robust, device-agnostic alerting and integration for critical care coordination.
Pricing
Enterprise custom pricing via quote; typically $50-150 per user/month plus hardware, with annual contracts for mid-to-large deployments.
Conclusion
TigerConnect leads the pack as the top healthcare collaboration tool, offering a comprehensive suite of communication and workflow automation features that streamline clinical teamwork. PerfectServe and Vocera excel as strong alternatives, with PerfectServe focusing on scheduling and care coordination, and Vocera providing hands-free voice tools for busy clinical settings. These top platforms underscore the transformative role of collaboration software in modern healthcare.
Experience the difference—explore TigerConnect to empower your team with secure, efficient communication and take healthcare coordination to the next level.
Tools Reviewed
All tools were independently evaluated for this comparison