Quick Overview
- 1#1: RFMS - Comprehensive retail management system with integrated CRM for flooring stores, handling sales, inventory, and customer relationships.
- 2#2: Tigerpaw One - Robust CRM and automation platform tailored for flooring distributors and specialty service providers.
- 3#3: FloorCloud - Cloud-based ERP and CRM software designed exclusively for flooring wholesalers and retailers.
- 4#4: Commusoft - End-to-end business management and CRM solution for flooring and home improvement contractors.
- 5#5: JobNimbus - All-in-one CRM and project management tool optimized for specialty contractors like flooring pros.
- 6#6: ServiceTitan - Enterprise-grade field service platform with powerful CRM for home services including flooring.
- 7#7: Buildertrend - Construction project management software featuring CRM for remodeling and flooring contractors.
- 8#8: Jobber - User-friendly CRM and scheduling software for field service businesses such as flooring installation.
- 9#9: Housecall Pro - Mobile-first CRM, booking, and invoicing app for home service providers including flooring services.
- 10#10: Knowify - Construction-specific CRM with job costing and project tracking for flooring subcontractors.
Tools were selected based on industry-specific features, user-friendliness, integration capabilities, and overall value, ensuring they address the unique needs of flooring professionals while balancing breadth and functionality.
Comparison Table
Navigating the right flooring CRM software can streamline operations, and this comparison table breaks down top tools like RFMS, Tigerpaw One, FloorCloud, Commusoft, JobNimbus, and more. It’s designed to help businesses identify key features, pricing structures, and usability to find the best fit for their unique workflows.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | RFMS Comprehensive retail management system with integrated CRM for flooring stores, handling sales, inventory, and customer relationships. | specialized | 9.7/10 | 9.9/10 | 9.2/10 | 9.5/10 |
| 2 | Tigerpaw One Robust CRM and automation platform tailored for flooring distributors and specialty service providers. | specialized | 8.7/10 | 9.2/10 | 7.8/10 | 8.4/10 |
| 3 | FloorCloud Cloud-based ERP and CRM software designed exclusively for flooring wholesalers and retailers. | specialized | 8.6/10 | 9.1/10 | 8.2/10 | 8.4/10 |
| 4 | Commusoft End-to-end business management and CRM solution for flooring and home improvement contractors. | specialized | 8.5/10 | 9.1/10 | 7.9/10 | 8.2/10 |
| 5 | JobNimbus All-in-one CRM and project management tool optimized for specialty contractors like flooring pros. | specialized | 8.1/10 | 8.5/10 | 7.7/10 | 8.0/10 |
| 6 | ServiceTitan Enterprise-grade field service platform with powerful CRM for home services including flooring. | enterprise | 7.8/10 | 7.5/10 | 7.0/10 | 6.8/10 |
| 7 | Buildertrend Construction project management software featuring CRM for remodeling and flooring contractors. | enterprise | 7.4/10 | 7.8/10 | 6.9/10 | 7.0/10 |
| 8 | Jobber User-friendly CRM and scheduling software for field service businesses such as flooring installation. | specialized | 8.1/10 | 8.4/10 | 8.2/10 | 7.7/10 |
| 9 | Housecall Pro Mobile-first CRM, booking, and invoicing app for home service providers including flooring services. | specialized | 7.3/10 | 6.9/10 | 8.7/10 | 7.6/10 |
| 10 | Knowify Construction-specific CRM with job costing and project tracking for flooring subcontractors. | specialized | 7.6/10 | 8.1/10 | 7.3/10 | 7.2/10 |
Comprehensive retail management system with integrated CRM for flooring stores, handling sales, inventory, and customer relationships.
Robust CRM and automation platform tailored for flooring distributors and specialty service providers.
Cloud-based ERP and CRM software designed exclusively for flooring wholesalers and retailers.
End-to-end business management and CRM solution for flooring and home improvement contractors.
All-in-one CRM and project management tool optimized for specialty contractors like flooring pros.
Enterprise-grade field service platform with powerful CRM for home services including flooring.
Construction project management software featuring CRM for remodeling and flooring contractors.
User-friendly CRM and scheduling software for field service businesses such as flooring installation.
Mobile-first CRM, booking, and invoicing app for home service providers including flooring services.
Construction-specific CRM with job costing and project tracking for flooring subcontractors.
RFMS
specializedComprehensive retail management system with integrated CRM for flooring stores, handling sales, inventory, and customer relationships.
Advanced digital takeoff and room visualization tools that enable precise measurements, material estimates, and customer presentations directly within the CRM.
RFMS is a comprehensive CRM and business management software tailored specifically for the flooring industry, streamlining operations from lead capture and sales to inventory management, job scheduling, installation tracking, and accounting. It provides industry-specific tools like room visualization, precise takeoffs, supplier integrations, and automated invoicing to help flooring retailers, contractors, and distributors optimize their workflows. With robust reporting and mobile accessibility, RFMS enables data-driven decisions and scalable growth for flooring businesses.
Pros
- Industry-specific features like advanced room measuring and product catalogs
- Seamless integration of CRM, ERP, and accounting in one platform
- Exceptional customer support and ongoing training resources
Cons
- Initial setup and training require time investment
- Pricing may be steep for very small operations
- Mobile app lacks some desktop-level functionality
Best For
Mid-sized to large flooring retailers, contractors, and distributors needing a fully integrated, scalable CRM solution for end-to-end business management.
Pricing
Custom subscription pricing typically starts at $150-$300 per user per month, depending on modules and business size, with implementation fees.
Tigerpaw One
specializedRobust CRM and automation platform tailored for flooring distributors and specialty service providers.
Seamless inventory and job costing integration that automatically tracks material usage, waste, and profitability for flooring projects in real-time
Tigerpaw One is a comprehensive CRM and business management platform designed for service-based industries like flooring contractors, offering end-to-end automation from lead generation to invoicing. It excels in integrating sales quoting, job scheduling, inventory management for materials such as carpets, tiles, and hardwoods, dispatch for installation crews, and financial tracking. The software centralizes operations to streamline workflows, reduce errors, and enhance customer service in competitive flooring markets.
Pros
- All-in-one integration covering CRM, scheduling, inventory, and accounting tailored for flooring operations
- Powerful mobile app for field teams to access quotes, update job status, and manage inventory on-site
- Customizable workflows and automation to handle complex flooring projects from estimate to completion
Cons
- Steep learning curve due to extensive features requiring training and setup time
- Higher cost structure with custom pricing that may not suit small operations
- Interface feels dated compared to modern SaaS CRMs, impacting initial user adoption
Best For
Mid-sized flooring contractors needing a scalable, integrated platform to manage sales, installations, inventory, and back-office functions without multiple disjointed tools.
Pricing
Custom quote-based pricing, typically $125-$250 per user/month plus one-time setup fees and add-ons for advanced modules.
FloorCloud
specializedCloud-based ERP and CRM software designed exclusively for flooring wholesalers and retailers.
Advanced visual estimating and takeoff tools that automatically calculate square footage, waste factors, and costs from floor plans
FloorCloud is a specialized CRM and business management software tailored for flooring contractors, retailers, and installers. It provides end-to-end tools for lead management, accurate quoting and estimating with flooring-specific calculations, project scheduling, inventory tracking, and invoicing. The platform integrates mobile apps for field teams and offers real-time dashboards for business oversight, helping streamline operations in the competitive flooring industry.
Pros
- Industry-specific tools like precise flooring takeoffs, material calculators, and job costing
- Robust mobile app for on-site quoting, scheduling, and updates
- Strong integration with accounting software like QuickBooks
Cons
- Pricing can be high for very small businesses or startups
- Initial setup and customization require some training
- Limited third-party app integrations compared to general CRMs
Best For
Mid-sized flooring contractors and retailers needing comprehensive, industry-tailored CRM and project management.
Pricing
Subscription-based starting at around $149/user/month for basic plans, with custom enterprise pricing scaling by users and features.
Commusoft
specializedEnd-to-end business management and CRM solution for flooring and home improvement contractors.
Integrated flooring takeoff and estimating engine that auto-populates quotes from measurements and syncs to scheduling
Commusoft is a specialized CRM and business management platform tailored for flooring contractors, remodelers, and home improvement professionals. It provides end-to-end tools for lead tracking, accurate estimating with flooring-specific calculators, job scheduling, inventory management, purchasing, and invoicing. The software also includes mobile apps for field teams and real-time reporting to streamline operations in the competitive flooring industry.
Pros
- Industry-specific tools like precise material takeoffs and flooring calculators
- All-in-one platform reducing need for multiple software
- Strong mobile app for on-site quoting and job updates
Cons
- Steep initial learning curve for non-tech-savvy users
- Pricing can be high for very small operations
- Limited integrations with non-flooring-specific tools
Best For
Mid-sized flooring contractors and installers needing comprehensive job management beyond basic CRM.
Pricing
Starts at $149/user/month for Essentials plan; scales to $299+/user/month for Advanced/Enterprise with custom quotes.
JobNimbus
specializedAll-in-one CRM and project management tool optimized for specialty contractors like flooring pros.
Drag-and-drop workflow builder that automates flooring processes like lead-to-install pipelines
JobNimbus is a versatile CRM and project management platform tailored for home service contractors, including flooring businesses, offering tools for lead management, job scheduling, estimating, and invoicing. It excels in customizable workflows that adapt to flooring-specific processes like site measurements, material tracking, and installation coordination. The mobile-first design supports field teams with real-time updates, photo documentation, and GPS time tracking, while integrations with QuickBooks streamline financials.
Pros
- Highly customizable workflows for flooring jobs from estimate to completion
- Powerful mobile app for on-site updates and team coordination
- Strong integrations with QuickBooks and Google Calendar
Cons
- Steeper learning curve due to extensive customization options
- Lacks deep flooring-specific templates out-of-the-box
- Higher pricing for advanced features may not suit very small teams
Best For
Mid-sized flooring contractors needing flexible CRM and job management that scales with growth.
Pricing
Starts at $25/user/month (Essentials, billed annually); Professional at $100/user/month; Elite at $200+/user/month.
ServiceTitan
enterpriseEnterprise-grade field service platform with powerful CRM for home services including flooring.
Smart Dispatching with real-time technician optimization and GPS routing for efficient flooring installations
ServiceTitan is a robust field service management platform with integrated CRM capabilities designed primarily for home service businesses like HVAC and plumbing, but adaptable for flooring contractors. It streamlines customer relationship management, job scheduling, dispatching, invoicing, and marketing automation to handle sales leads, installations, and follow-ups. While powerful for operational workflows, it lacks specialized flooring tools like design visualization or material estimators found in dedicated CRM solutions.
Pros
- Comprehensive CRM with lead tracking, customer portals, and marketing tools
- Advanced scheduling and dispatching optimized for installation jobs
- Strong analytics and reporting for revenue tracking and performance insights
Cons
- High cost makes it less accessible for small flooring businesses
- Steep learning curve due to extensive features
- Lacks flooring-specific features like floor planning or custom material calculators
Best For
Mid-sized flooring contractors seeking an all-in-one platform for field service management alongside CRM functionalities.
Pricing
Custom quote-based pricing, typically $265+ per technician per month plus setup fees; scales with users and modules.
Buildertrend
enterpriseConstruction project management software featuring CRM for remodeling and flooring contractors.
Client Daily Log and portal for transparent, real-time project updates and selections
Buildertrend is an all-in-one construction management platform with built-in CRM capabilities, designed primarily for home builders, remodelers, and specialty contractors like flooring installers to manage projects from lead to completion. It excels in client communication, scheduling, invoicing, and progress tracking, allowing flooring businesses to handle customer relationships alongside job execution. However, its CRM features are secondary to project management, lacking deep specialization in flooring-specific tools like material catalogs or sales pipelines.
Pros
- Robust project scheduling and task management for flooring installations
- Strong client portal for approvals, selections, and updates
- Mobile app for on-site access and real-time communication
Cons
- Steep learning curve and complex interface for CRM-only users
- Not tailored for flooring-specific CRM needs like inventory or lead nurturing
- High pricing may not suit small flooring businesses
Best For
Mid-sized flooring contractors who require integrated project management and basic CRM for full-service remodels.
Pricing
Starts at $99/month for solo users, $399/month for teams of 5 (billed annually); custom enterprise pricing with onboarding fees.
Jobber
specializedUser-friendly CRM and scheduling software for field service businesses such as flooring installation.
Drag-and-drop scheduling board with automated routing and real-time updates for efficient job dispatching
Jobber is a versatile field service management platform that functions well as a CRM for flooring businesses, handling customer quotes, job scheduling, installation tracking, and invoicing. It provides tools for managing leads, sending professional proposals, and processing payments, with strong mobile support for on-site teams. While not exclusively designed for flooring, its automation and integrations make it adaptable for contractors dealing with measurements, material orders, and follow-up services.
Pros
- Powerful scheduling and dispatching tools ideal for coordinating flooring installations
- Seamless invoicing, payments, and QuickBooks integration for efficient billing
- User-friendly mobile app for field teams to update job status and capture photos
Cons
- Lacks specialized flooring features like cut list generators or material takeoff calculators
- Pricing scales quickly with team size, which may strain small flooring operations
- Customization options are somewhat limited for unique CRM workflows
Best For
Small to mid-sized flooring contractors needing an all-in-one platform for job management and customer relations without heavy customization.
Pricing
Starts at $69/month (Lite plan for solo users), with Core ($139/month), Grow ($239/month), and custom enterprise plans based on team size and features.
Housecall Pro
specializedMobile-first CRM, booking, and invoicing app for home service providers including flooring services.
GPS-powered smart dispatching that optimizes routes and assignments for flooring installation crews
Housecall Pro is an all-in-one field service management platform that functions as a CRM for flooring businesses, enabling customer lead tracking, job quoting, and installation scheduling. It streamlines operations with dispatching tools, mobile apps for technicians to capture job details and photos, and integrated invoicing for quick payments post-installation. While versatile for home services, it provides solid general CRM capabilities but lacks deep flooring-specific tools like cut lists or material estimators.
Pros
- Intuitive scheduling and real-time dispatching for installation teams
- Strong mobile app for on-site updates, photos, and signatures
- Seamless QuickBooks integration for financial tracking
Cons
- No specialized flooring tools like floor measurement calculators or inventory for tiles/carpet
- Limited customization for complex multi-room projects
- Reporting lacks depth for sales pipeline analytics in flooring sales
Best For
Small to mid-sized flooring contractors needing straightforward scheduling and customer management without industry-specific complexity.
Pricing
Starts at $65/user/month (Essential plan, billed annually), up to $225+/user/month for Max plan with advanced features.
Knowify
specializedConstruction-specific CRM with job costing and project tracking for flooring subcontractors.
Real-time job costing dashboard that tracks costs against estimates for immediate profitability insights
Knowify is a cloud-based construction management software that streamlines estimating, job costing, invoicing, and project scheduling for contractors, including those in the flooring industry. It offers CRM capabilities through customer portals, lead tracking, and integrated sales pipelines tailored to project-based businesses. For flooring companies, it supports takeoff measurements, material ordering, and installation scheduling, though it lacks highly specialized flooring-specific modules like custom carpet or tile calculators.
Pros
- Strong job costing and real-time profitability tracking
- Seamless integrations with QuickBooks and other accounting tools
- Mobile app for on-site updates and time tracking
Cons
- Not optimized with flooring-specific features like advanced material estimators
- Higher pricing may not suit very small flooring businesses
- Moderate learning curve for non-construction users
Best For
Mid-sized flooring contractors needing integrated CRM, project management, and financial tracking for installation projects.
Pricing
Starts at $149/user/month (Basic), $199/user/month (Pro), $299/user/month (Enterprise); billed annually with discounts.
Conclusion
Among the reviewed flooring CRM solutions, RFMS emerges as the top choice, offering a balanced blend of comprehensive retail management, integrated customer relationship tools, and streamlined sales and inventory handling. Tigerpaw One and FloorCloud follow closely, with the former excelling for distributors and service providers through tailored automation, and the latter impressing wholesalers and retailers with its cloud-based ERP and CRM integration—each providing unique strengths for diverse business needs.
Take the next step for your flooring business: explore RFMS, the top-ranked solution, to unlock efficient operations, stronger customer relationships, and sustainable growth.
Tools Reviewed
All tools were independently evaluated for this comparison
