Quick Overview
- 1#1: Zocdoc - Online marketplace enabling patients to find and book appointments with doctors instantly.
- 2#2: Doctolib - Comprehensive platform for healthcare providers to manage online appointment booking and patient communications.
- 3#3: SimplePractice - All-in-one practice management tool with secure online scheduling, telehealth, and billing for health professionals.
- 4#4: Jane App - Cloud-based clinic software offering appointment booking, charting, payments, and telehealth integration.
- 5#5: Athenahealth - Enterprise-grade EHR and revenue cycle management with robust patient scheduling and portal features.
- 6#6: Tebra - Integrated practice growth platform with online booking, patient engagement, and marketing tools.
- 7#7: Practice Fusion - Free EHR system featuring appointment scheduling, charting, and e-prescribing for small practices.
- 8#8: DrChrono - Mobile-first EHR with online appointment booking, telehealth, and customizable workflows.
- 9#9: Solv - Platform specializing in same-day appointment booking for primary care and urgent needs.
- 10#10: CharmHealth - EHR and practice management software with patient self-scheduling and secure messaging.
Tools were selected based on key factors including feature breadth, user-friendliness, platform reliability, and overall value, ensuring they deliver robust functionality, seamless integration, and exceptional support for both providers and patients.
Comparison Table
Navigating doctor appointment booking software? This comparison table breaks down tools like Zocdoc, Doctolib, and Jane App to help readers understand key features, usability, and cost. Discover which solution aligns with your practice’s unique needs by exploring how each tool stacks up in critical areas.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Zocdoc Online marketplace enabling patients to find and book appointments with doctors instantly. | specialized | 9.5/10 | 9.8/10 | 9.6/10 | 9.2/10 |
| 2 | Doctolib Comprehensive platform for healthcare providers to manage online appointment booking and patient communications. | specialized | 9.3/10 | 9.5/10 | 9.4/10 | 8.8/10 |
| 3 | SimplePractice All-in-one practice management tool with secure online scheduling, telehealth, and billing for health professionals. | specialized | 9.1/10 | 9.4/10 | 9.0/10 | 8.6/10 |
| 4 | Jane App Cloud-based clinic software offering appointment booking, charting, payments, and telehealth integration. | specialized | 8.7/10 | 9.2/10 | 8.8/10 | 8.3/10 |
| 5 | Athenahealth Enterprise-grade EHR and revenue cycle management with robust patient scheduling and portal features. | enterprise | 8.2/10 | 9.1/10 | 7.4/10 | 7.0/10 |
| 6 | Tebra Integrated practice growth platform with online booking, patient engagement, and marketing tools. | enterprise | 8.1/10 | 8.5/10 | 7.6/10 | 7.8/10 |
| 7 | Practice Fusion Free EHR system featuring appointment scheduling, charting, and e-prescribing for small practices. | specialized | 7.8/10 | 7.5/10 | 7.2/10 | 9.5/10 |
| 8 | DrChrono Mobile-first EHR with online appointment booking, telehealth, and customizable workflows. | specialized | 8.3/10 | 8.9/10 | 8.0/10 | 7.8/10 |
| 9 | Solv Platform specializing in same-day appointment booking for primary care and urgent needs. | specialized | 8.2/10 | 8.5/10 | 8.8/10 | 7.8/10 |
| 10 | CharmHealth EHR and practice management software with patient self-scheduling and secure messaging. | specialized | 8.2/10 | 8.7/10 | 7.8/10 | 8.0/10 |
Online marketplace enabling patients to find and book appointments with doctors instantly.
Comprehensive platform for healthcare providers to manage online appointment booking and patient communications.
All-in-one practice management tool with secure online scheduling, telehealth, and billing for health professionals.
Cloud-based clinic software offering appointment booking, charting, payments, and telehealth integration.
Enterprise-grade EHR and revenue cycle management with robust patient scheduling and portal features.
Integrated practice growth platform with online booking, patient engagement, and marketing tools.
Free EHR system featuring appointment scheduling, charting, and e-prescribing for small practices.
Mobile-first EHR with online appointment booking, telehealth, and customizable workflows.
Platform specializing in same-day appointment booking for primary care and urgent needs.
EHR and practice management software with patient self-scheduling and secure messaging.
Zocdoc
specializedOnline marketplace enabling patients to find and book appointments with doctors instantly.
Real-time, 24/7 instant booking with immediate confirmation across a vast network of verified providers
Zocdoc is a premier online platform that revolutionizes doctor appointment booking by allowing patients to search for verified providers by specialty, location, insurance, and availability. It features real-time scheduling, patient reviews, and instant booking confirmations, making healthcare access faster and more convenient. Doctors benefit from tools to manage their calendars, attract new patients, and streamline administrative tasks. As the top-ranked solution, it boasts the largest network of participating providers in the US.
Pros
- Massive directory of over 50,000 verified doctors across 40+ specialties
- Real-time availability with instant booking and automated reminders
- Comprehensive insurance matching and patient reviews for informed choices
Cons
- Limited to providers who have joined the Zocdoc network
- Provider-side costs can be high ($20-$100+ per new patient)
- Mobile app occasionally experiences sync issues with calendars
Best For
Busy patients and families in urban areas needing quick, insurance-compatible doctor appointments without phone calls.
Pricing
Free for patients; providers pay performance-based fees per new patient booked ($20-$100+ depending on specialty and location).
Doctolib
specializedComprehensive platform for healthcare providers to manage online appointment booking and patient communications.
Massive pan-European provider network enabling cross-border bookings and the highest volume of appointments in the region
Doctolib is a leading European platform for online doctor appointment booking, connecting millions of patients with healthcare providers across France, Germany, Italy, and other countries. It enables patients to search for available doctors, view real-time slots, book appointments instantly, and manage their health schedule via a user-friendly app and website. For providers, it offers robust tools like automated reminders, calendar synchronization, secure messaging, and telemedicine integration to optimize practice management and reduce administrative burdens.
Pros
- Extensive network of over 300,000 healthcare professionals serving millions of patients monthly
- Intuitive mobile and web interfaces with real-time availability and automated SMS/email reminders
- Comprehensive provider tools including video consultations, patient records access, and analytics
Cons
- Primarily focused on Europe with limited global availability
- Subscription pricing can be high for small or solo practices
- Some users report occasional app glitches or slower support response times
Best For
Healthcare providers and patients in Europe seeking a scalable, all-in-one booking platform with a massive provider network.
Pricing
Free for patients; providers pay subscription fees starting at €109/month per practitioner (varies by country, practice size, and features).
SimplePractice
specializedAll-in-one practice management tool with secure online scheduling, telehealth, and billing for health professionals.
Secure client portal enabling 24/7 self-scheduling with real-time availability, automated confirmations, and integrated video sessions.
SimplePractice is a comprehensive practice management platform tailored for mental health, therapy, and wellness professionals, providing robust doctor appointment booking capabilities through an intuitive online client portal. Clients can self-schedule appointments 24/7, view provider availability, and receive automated reminders via text, email, or voice, while syncing seamlessly with Google or Outlook calendars. It integrates scheduling with billing, telehealth, and EHR features in a HIPAA-compliant environment, streamlining administrative tasks for practices.
Pros
- Highly intuitive client self-scheduling portal with waitlist management and automated reminders
- Seamless integration of booking with telehealth, billing, and secure messaging
- HIPAA-compliant with excellent mobile app support for on-the-go access
Cons
- Pricing scales with active client count, which can get expensive for growing practices
- Limited advanced customization options for scheduling workflows
- Billing features incur additional per-claim fees
Best For
Solo practitioners or small mental health and wellness practices seeking an all-in-one solution for appointment booking, telehealth, and administration.
Pricing
Solo plans start at $29/month (up to 10 active clients), $69/month (up to 20), $99/month (unlimited); group plans from $129/month; plus 6% payment processing and per-claim billing fees.
Jane App
specializedCloud-based clinic software offering appointment booking, charting, payments, and telehealth integration.
Integrated secure 2-way texting and client portal for direct patient communication and self-scheduling
Jane App is a comprehensive practice management platform designed for health and wellness practitioners, including doctors, offering seamless online appointment booking, calendar management, and automated reminders. It integrates patient charting, billing, telehealth, and a self-serve client portal to streamline clinic operations. With mobile accessibility and secure messaging, it supports efficient doctor-patient interactions for small to medium-sized practices.
Pros
- Intuitive online booking with real-time availability and waitlist management
- All-in-one suite including EMR charting, billing, and telehealth
- Strong customer support and mobile app for on-the-go access
Cons
- Pricing scales per provider, which can add up for larger teams
- Some advanced customizations locked behind higher-tier plans
- Steeper learning curve for full feature utilization
Best For
Small to medium-sized medical and allied health practices seeking an integrated booking and management solution without multiple software tools.
Pricing
Starts at $59 USD/month per provider for Starter plan; Essentials at $99, Growth at $149; billed annually with a free trial.
Athenahealth
enterpriseEnterprise-grade EHR and revenue cycle management with robust patient scheduling and portal features.
Deep integration of appointment booking with revenue cycle management for optimized no-show reduction and claims processing
Athenahealth is a cloud-based electronic health record (EHR) and practice management platform that includes advanced doctor appointment booking features through its athenaOne suite. Patients can self-schedule, reschedule, or cancel appointments via a secure online portal and mobile app, with automated reminders and waitlist management. The system integrates scheduling deeply with clinical workflows, billing, and analytics for streamlined practice operations.
Pros
- Robust patient self-scheduling portal with mobile support
- Seamless integration with EHR, billing, and telehealth
- Advanced automation like waitlists, reminders, and analytics
Cons
- High cost unsuitable for small practices
- Steep learning curve for full feature set
- Overly complex for standalone booking needs
Best For
Mid-to-large medical practices needing an integrated EHR platform with powerful scheduling capabilities.
Pricing
Custom enterprise pricing starts at ~$419 per provider/month, plus setup fees and add-ons based on practice size.
Tebra
enterpriseIntegrated practice growth platform with online booking, patient engagement, and marketing tools.
AI-powered patient engagement that ties online booking directly to automated marketing and retention campaigns to fill schedules proactively
Tebra is a comprehensive practice management platform tailored for independent medical practices, offering robust doctor appointment booking capabilities through its online scheduling system. Patients can book, reschedule, or cancel appointments 24/7 via a branded portal with real-time availability, while providers benefit from automated reminders, waitlists, and integration with EHR and billing. It streamlines workflows by combining booking with patient engagement, telehealth, and revenue cycle tools to reduce no-shows and improve efficiency.
Pros
- Seamless online self-scheduling with real-time slot availability and mobile optimization
- Integrated automated reminders, confirmations, and no-show reduction tools
- Strong all-in-one integration with EHR, billing, and telehealth for end-to-end practice management
Cons
- Pricing can be steep for solo or very small practices
- Steeper learning curve due to extensive feature set
- Occasional reports of interface glitches and slower support response times
Best For
Independent medical practices seeking an integrated platform that combines appointment booking with full practice management and revenue tools.
Pricing
Custom quotes starting at ~$300/provider/month for core scheduling and practice management, scaling up with add-ons like advanced analytics or marketing.
Practice Fusion
specializedFree EHR system featuring appointment scheduling, charting, and e-prescribing for small practices.
Fully free, cloud-based EHR with integrated scheduling, eliminating upfront costs for practices
Practice Fusion is a free, cloud-based electronic health record (EHR) platform that includes integrated appointment scheduling tools designed for medical practices. It enables providers to manage calendars with drag-and-drop functionality, offers a patient portal for online appointment requests and self-scheduling, and supports automated SMS/email reminders to reduce no-shows. While not a standalone booking solution, its scheduling features are seamlessly embedded within comprehensive EHR capabilities like charting and e-prescribing.
Pros
- Completely free core platform with no subscription fees
- Patient portal enables online self-scheduling and requests
- Automated reminders and integration with full EHR workflow
Cons
- Interface feels dated and has a learning curve
- Limited advanced scheduling customization compared to dedicated tools
- Customer support primarily email-based and can be slow
Best For
Solo practitioners and small clinics needing a free, all-in-one EHR with reliable basic appointment booking.
Pricing
Free for all core features including scheduling; ad-supported via e-prescribing partnerships, with optional paid premium support.
DrChrono
specializedMobile-first EHR with online appointment booking, telehealth, and customizable workflows.
Built-in telehealth scheduling that syncs directly with the appointment calendar and patient records
DrChrono is a comprehensive cloud-based EHR and practice management platform that includes robust doctor appointment booking capabilities tailored for medical practices. It features an intuitive drag-and-drop calendar, patient self-scheduling portal, and automated reminders via SMS, email, or voice calls. The software integrates scheduling seamlessly with clinical charting, billing, and telehealth, making it a full-suite solution for healthcare providers.
Pros
- Seamless integration of scheduling with EHR, billing, and telehealth
- Patient portal for online booking and real-time availability
- Mobile apps for providers and staff with drag-and-drop calendar
Cons
- Steeper learning curve due to extensive EHR features
- Pricing is provider-based and can be costly for small practices
- Limited customization options for scheduling templates
Best For
Small to medium-sized medical practices needing an integrated EHR platform with strong appointment scheduling.
Pricing
Custom subscription pricing starts at around $200 per provider per month, with tiers based on features; contact sales for quotes.
Solv
specializedPlatform specializing in same-day appointment booking for primary care and urgent needs.
Same-day appointment guarantees with real-time slot matching and upfront cost transparency
Solv is a patient-centric healthcare booking platform that enables users to find and schedule same-day or next-day appointments with doctors, urgent care centers, labs, and vaccination sites across the US. It provides real-time availability, transparent upfront pricing, and integrated telehealth options. For providers, it serves as a marketplace to fill open slots and attract new patients through online booking tools.
Pros
- Real-time availability for quick bookings
- Transparent pricing with no surprises
- Broad network including urgent care and labs
Cons
- Commission-based fees can add up for providers
- Limited advanced customization for practice management
- More focused on ad-hoc visits than ongoing patient relationships
Best For
Urgent care centers and independent practices seeking to increase patient volume via easy online scheduling.
Pricing
Free for patients; providers pay 10-20% commission per booking or subscription plans starting around $99/month.
CharmHealth
specializedEHR and practice management software with patient self-scheduling and secure messaging.
Fully integrated patient portal that combines self-scheduling, secure messaging, and telehealth booking
CharmHealth is a cloud-based EHR and practice management software with strong doctor appointment booking features, allowing patients to self-schedule via a secure portal. It supports multi-provider calendars, automated reminders via SMS/email, waitlists, and integration with telehealth for virtual visits. The platform streamlines front-office workflows while tying into clinical documentation and billing.
Pros
- Integrated patient portal for easy self-scheduling and portal access
- Automated reminders and waitlist management reduce no-shows
- Seamless telehealth scheduling within the same platform
Cons
- Steep learning curve due to comprehensive EHR features
- Pricing can be high for practices only needing booking tools
- Occasional glitches in calendar syncing for larger practices
Best For
Small to mid-sized medical practices needing integrated appointment booking with EHR and practice management.
Pricing
Starts at $399 per provider/month for core plans, with add-ons for advanced features and custom enterprise pricing.
Conclusion
Among the 10 reviewed tools, Zocdoc emerges as the top choice, offering instant booking and a wide network that streamlines patient access. Doctolib impresses with its comprehensive management features and patient communication tools, making it strong for provider needs, while SimplePractice stands out as an all-in-one solution with telehealth and billing, catering to diverse practice workflows. Each tool brings unique value, ensuring a fit for varied preferences.
Explore Zocdoc to simplify your appointment booking—seamless, quick, and designed to connect you with the care you need.
Tools Reviewed
All tools were independently evaluated for this comparison
