Quick Overview
- 1#1: ServiceTitan - ServiceTitan is a comprehensive field service platform that optimizes dispatching, scheduling, work orders, and revenue growth for home service businesses.
- 2#2: Jobber - Jobber streamlines field service operations with intelligent dispatching, work order management, scheduling, and invoicing for service pros.
- 3#3: Housecall Pro - Housecall Pro provides all-in-one field service software for real-time dispatching, work orders, payments, and customer communication.
- 4#4: FieldEdge - FieldEdge offers end-to-end field service management with advanced dispatching, mobile work orders, and QuickBooks integration.
- 5#5: Service Fusion - Service Fusion delivers cloud-based tools for dispatching technicians, managing work orders, CRM, and automated invoicing.
- 6#6: Workiz - Workiz is a mobile-first platform for dispatching jobs, tracking work orders, processing payments, and GPS technician routing.
- 7#7: FieldPulse - FieldPulse enables simple dispatching, work order creation, scheduling, and invoicing via a user-friendly mobile app.
- 8#8: ServiceM8 - ServiceM8 manages jobs with drag-and-drop dispatching, work order tracking, and real-time updates for field teams.
- 9#9: Kickserv - Kickserv provides affordable dispatching, work order management, scheduling, and QuickBooks syncing for small service businesses.
- 10#10: mHelpDesk - mHelpDesk automates dispatching, work orders, customer management, and billing for field service companies.
Tools were evaluated based on key metrics: robust dispatching functionality, intuitive work order management, mobile accessibility, integration capabilities (such as with accounting systems), ease of use, and overall value for businesses ranging from small outfits to larger operations.
Comparison Table
This comparison table details top dispatch work order software, featuring tools such as ServiceTitan, Jobber, Housecall Pro, FieldEdge, Service Fusion, and others. It helps readers evaluate key features, pricing structures, and usability to find the best fit for their business needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | ServiceTitan ServiceTitan is a comprehensive field service platform that optimizes dispatching, scheduling, work orders, and revenue growth for home service businesses. | enterprise | 9.4/10 | 9.8/10 | 8.2/10 | 8.0/10 |
| 2 | Jobber Jobber streamlines field service operations with intelligent dispatching, work order management, scheduling, and invoicing for service pros. | enterprise | 9.2/10 | 9.1/10 | 9.4/10 | 8.7/10 |
| 3 | Housecall Pro Housecall Pro provides all-in-one field service software for real-time dispatching, work orders, payments, and customer communication. | enterprise | 8.8/10 | 9.2/10 | 8.5/10 | 8.3/10 |
| 4 | FieldEdge FieldEdge offers end-to-end field service management with advanced dispatching, mobile work orders, and QuickBooks integration. | enterprise | 8.2/10 | 8.7/10 | 7.4/10 | 7.9/10 |
| 5 | Service Fusion Service Fusion delivers cloud-based tools for dispatching technicians, managing work orders, CRM, and automated invoicing. | enterprise | 8.2/10 | 8.5/10 | 8.0/10 | 7.7/10 |
| 6 | Workiz Workiz is a mobile-first platform for dispatching jobs, tracking work orders, processing payments, and GPS technician routing. | enterprise | 8.2/10 | 8.8/10 | 8.0/10 | 7.8/10 |
| 7 | FieldPulse FieldPulse enables simple dispatching, work order creation, scheduling, and invoicing via a user-friendly mobile app. | enterprise | 8.2/10 | 8.5/10 | 8.7/10 | 7.8/10 |
| 8 | ServiceM8 ServiceM8 manages jobs with drag-and-drop dispatching, work order tracking, and real-time updates for field teams. | enterprise | 8.5/10 | 8.7/10 | 9.2/10 | 8.0/10 |
| 9 | Kickserv Kickserv provides affordable dispatching, work order management, scheduling, and QuickBooks syncing for small service businesses. | enterprise | 8.1/10 | 8.0/10 | 8.5/10 | 8.2/10 |
| 10 | mHelpDesk mHelpDesk automates dispatching, work orders, customer management, and billing for field service companies. | enterprise | 7.8/10 | 8.0/10 | 8.4/10 | 7.2/10 |
ServiceTitan is a comprehensive field service platform that optimizes dispatching, scheduling, work orders, and revenue growth for home service businesses.
Jobber streamlines field service operations with intelligent dispatching, work order management, scheduling, and invoicing for service pros.
Housecall Pro provides all-in-one field service software for real-time dispatching, work orders, payments, and customer communication.
FieldEdge offers end-to-end field service management with advanced dispatching, mobile work orders, and QuickBooks integration.
Service Fusion delivers cloud-based tools for dispatching technicians, managing work orders, CRM, and automated invoicing.
Workiz is a mobile-first platform for dispatching jobs, tracking work orders, processing payments, and GPS technician routing.
FieldPulse enables simple dispatching, work order creation, scheduling, and invoicing via a user-friendly mobile app.
ServiceM8 manages jobs with drag-and-drop dispatching, work order tracking, and real-time updates for field teams.
Kickserv provides affordable dispatching, work order management, scheduling, and QuickBooks syncing for small service businesses.
mHelpDesk automates dispatching, work orders, customer management, and billing for field service companies.
ServiceTitan
enterpriseServiceTitan is a comprehensive field service platform that optimizes dispatching, scheduling, work orders, and revenue growth for home service businesses.
Smart Dispatch Board with predictive auto-scheduling that optimizes routes and matches jobs to technician expertise in real-time
ServiceTitan is a comprehensive field service management platform with advanced dispatch and work order capabilities tailored for home service businesses like HVAC, plumbing, and electrical contractors. It features a visual dispatch board for drag-and-drop scheduling, intelligent auto-dispatching based on technician skills, location, and availability, and real-time GPS tracking. Technicians use a robust mobile app to manage work orders, update job progress, attach photos, collect signatures, and process payments instantly, ensuring seamless operations from dispatch to completion.
Pros
- Intelligent dispatching with AI-driven job assignment and real-time GPS integration
- Fully mobile-optimized work order management with photo uploads, e-signatures, and on-site invoicing
- Deep integrations with QuickBooks, payment processors, and marketing tools for end-to-end workflow
Cons
- High cost makes it less accessible for small businesses
- Steep learning curve due to extensive features and customization options
- Custom implementation and onboarding can take several weeks
Best For
Mid-sized to large home service companies with 10+ technicians seeking scalable, enterprise-grade dispatch and work order automation.
Pricing
Custom quote-based pricing, typically starting at $265 per technician per month plus setup fees and add-ons.
Jobber
enterpriseJobber streamlines field service operations with intelligent dispatching, work order management, scheduling, and invoicing for service pros.
Smart Scheduling with AI-powered optimization and visual dispatch board for effortless technician assignment and route planning
Jobber is an all-in-one field service management software tailored for home service businesses like landscaping, HVAC, and plumbing, enabling efficient dispatching, scheduling, and work order management. It features a drag-and-drop dispatch board, real-time GPS tracking for technicians, and mobile apps for on-the-go updates to work orders. The platform integrates quoting, invoicing, and payments, providing a seamless workflow from job assignment to completion and billing.
Pros
- Intuitive drag-and-drop scheduling and dispatch board for quick job assignments
- Real-time GPS tracking and mobile app for field technicians to update work orders instantly
- Seamless integrations with QuickBooks, Google Calendar, and payment processors
Cons
- Higher pricing tiers required for advanced features like unlimited users and automation
- Limited customization options for complex workflows compared to enterprise tools
- Occasional reports of mobile app glitches during peak usage
Best For
Small to medium-sized home service businesses seeking an user-friendly platform for dispatching, scheduling, and managing work orders end-to-end.
Pricing
Starts at $49/month (Lite, 1 user) up to $349+/month (Grow plan); annual billing offers discounts, with add-ons for advanced dispatching.
Housecall Pro
enterpriseHousecall Pro provides all-in-one field service software for real-time dispatching, work orders, payments, and customer communication.
Dynamic Visual Dispatch Board with AI-powered scheduling predictions and live technician status updates
Housecall Pro is an all-in-one field service management platform designed for home service businesses like HVAC, plumbing, and electrical contractors, with strong dispatch and work order capabilities. It offers a visual dispatch board for drag-and-drop scheduling, real-time GPS tracking of technicians, and mobile apps for creating, updating, and completing work orders on-site. The software integrates dispatching with CRM, invoicing, and payments to provide end-to-end workflow automation.
Pros
- Intuitive drag-and-drop dispatch board with real-time updates
- GPS tracking and route optimization for efficient technician dispatching
- Robust mobile app supporting offline work order management
Cons
- Pricing escalates quickly for advanced features and additional users
- Limited customization and reporting in entry-level plans
- Occasional sync issues between web and mobile interfaces
Best For
Small to mid-sized home service businesses seeking scalable dispatch and work order tools integrated with full operations management.
Pricing
Starts at $49/user/month (Basic, annual billing) up to $229/user/month (Max plan), with add-ons for hardware and premium features.
FieldEdge
enterpriseFieldEdge offers end-to-end field service management with advanced dispatching, mobile work orders, and QuickBooks integration.
Real-time, two-way QuickBooks synchronization that automatically updates invoices, payments, and job costs without manual entry
FieldEdge is a field service management software tailored for HVAC, plumbing, electrical, and appliance repair contractors, focusing on streamlining dispatch, scheduling, and work order management. It provides tools for creating and assigning work orders, real-time technician tracking via GPS, and mobile access for job updates, invoicing, and customer signatures. The platform integrates deeply with QuickBooks for seamless accounting and supports service agreements, inventory tracking, and reporting to optimize field operations.
Pros
- Robust dispatching and scheduling with drag-and-drop interface and GPS tracking
- Strong QuickBooks integration for real-time financial syncing
- Comprehensive mobile app for technicians with offline capabilities
Cons
- Steep learning curve for new users due to dated interface
- Pricing can be expensive for smaller teams
- Limited third-party integrations beyond QuickBooks
Best For
Mid-sized HVAC, plumbing, or electrical contractors needing integrated dispatching and accounting for 10-50 technicians.
Pricing
Custom quotes starting at $150-$300 per month base, plus $65-$95 per additional user; includes implementation fees.
Service Fusion
enterpriseService Fusion delivers cloud-based tools for dispatching technicians, managing work orders, CRM, and automated invoicing.
Visual Fusion Board for drag-and-drop scheduling with automated technician assignment based on skills and proximity
Service Fusion is an all-in-one field service management software that excels in dispatching, scheduling, and work order management for service businesses like HVAC, plumbing, and electrical contractors. It offers real-time GPS tracking, drag-and-drop scheduling, mobile technician apps, and integrated invoicing to streamline operations from job dispatch to payment collection. The platform centralizes customer data, service history, and communications, helping teams reduce no-shows and improve first-time fix rates.
Pros
- Intuitive drag-and-drop dispatch board with real-time updates
- Comprehensive mobile app for techs including GPS tracking and job details
- Seamless QuickBooks integration for effortless accounting
Cons
- Pricing can escalate quickly for larger teams
- Reporting customization is somewhat limited
- Occasional mobile app glitches reported by users
Best For
Small to mid-sized field service businesses needing robust dispatching and work order tools without enterprise-level complexity.
Pricing
Starts at $195/month for up to 3 users (Essentials plan), scaling to $495+/month for Pro/Enterprise with more users and features; custom quotes available.
Workiz
enterpriseWorkiz is a mobile-first platform for dispatching jobs, tracking work orders, processing payments, and GPS technician routing.
Intelligent dispatching board with drag-and-drop scheduling, auto-assignment based on skills/location, and live GPS integration
Workiz is an all-in-one field service management platform tailored for trades like HVAC, plumbing, and locksmiths, with strong emphasis on dispatching and work order automation. It enables drag-and-drop scheduling, real-time technician tracking via GPS, mobile job updates, and seamless invoicing from the field. The software integrates CRM, payments, and accounting tools like QuickBooks to manage the full workflow from quote to cash.
Pros
- Powerful drag-and-drop dispatching dashboard with real-time GPS tracking
- Robust mobile app for techs to update work orders and capture payments on-site
- Excellent integrations with QuickBooks and payment processors
Cons
- Pricing scales quickly with additional users, less ideal for very small teams
- Reporting capabilities lack deep customization
- Steeper learning curve for advanced dispatching features
Best For
Mid-sized field service businesses needing efficient technician dispatching and mobile work order management.
Pricing
Starts at $65/user/month (Rise plan), $165/month for up to 5 users (Grow), with custom enterprise pricing.
FieldPulse
enterpriseFieldPulse enables simple dispatching, work order creation, scheduling, and invoicing via a user-friendly mobile app.
Real-time GPS tracking and intelligent auto-dispatch suggestions on the interactive scheduling board
FieldPulse is a mobile-first field service management software tailored for dispatch and work order operations in industries like HVAC, plumbing, and electrical services. It enables real-time scheduling, dispatching, technician tracking via GPS, and work order creation with photo attachments and customer signatures. The platform also supports invoicing, payments, and QuickBooks integration for seamless back-office workflows.
Pros
- Intuitive drag-and-drop dispatch board for quick scheduling
- Robust mobile app with offline capabilities for technicians
- Seamless QuickBooks integration for invoicing and payments
Cons
- Pricing scales quickly for larger teams
- Limited advanced reporting and analytics compared to enterprise tools
- Customization options can feel restrictive for complex workflows
Best For
Small to mid-sized field service businesses with mobile workforces needing efficient dispatch and work order management.
Pricing
Starts at $65/user/month (Pro plan, min 3 users); Enterprise custom pricing with advanced features.
ServiceM8
enterpriseServiceM8 manages jobs with drag-and-drop dispatching, work order tracking, and real-time updates for field teams.
Drag-and-drop scheduling board with automatic technician optimization and real-time availability
ServiceM8 is a cloud-based field service management software tailored for trades and service businesses, enabling efficient dispatching, scheduling, and work order creation. It features a drag-and-drop scheduler, real-time GPS tracking of technicians, and mobile apps for capturing job details, photos, and signatures on-site. The platform integrates with accounting software like Xero and QuickBooks for streamlined invoicing and payments directly from the field.
Pros
- Intuitive mobile app with offline support for technicians
- Real-time GPS tracking and job status updates
- Seamless invoicing and payment collection from the field
Cons
- Pricing scales quickly for larger teams
- Reporting capabilities lack advanced customization
- Limited options for complex inventory management
Best For
Small to medium field service businesses such as plumbers, electricians, and HVAC providers needing simple dispatching and mobile work orders.
Pricing
Starts at $29 AUD per user/month (billed annually) for Basics plan; Essentials at $49 AUD, Pro at $149 AUD, with unlimited technicians on higher plans.
Kickserv
enterpriseKickserv provides affordable dispatching, work order management, scheduling, and QuickBooks syncing for small service businesses.
Drag-and-drop dispatch calendar with real-time GPS technician tracking
Kickserv is a cloud-based field service management platform tailored for small to medium service businesses, focusing on efficient dispatching, scheduling, and work order creation. It enables real-time job assignment via a drag-and-drop calendar, mobile access for technicians to update job status, capture signatures, and attach photos, and seamless integration with QuickBooks for invoicing. The software also includes CRM tools to manage customer interactions and track service history, making it a solid choice for streamlining field operations.
Pros
- Intuitive drag-and-drop scheduling and dispatch board
- Strong mobile app with GPS tracking and real-time updates
- Seamless QuickBooks integration for invoicing and payments
Cons
- Limited advanced reporting and analytics compared to enterprise tools
- Scalability issues for very large teams with complex needs
- Customer support response times can be inconsistent
Best For
Small to medium service businesses like HVAC, plumbing, or landscaping companies seeking simple, affordable dispatch and work order management.
Pricing
Starts at $59/month for Solo plan (1 user), $119/month for Pro (up to 5 users), $199/month for Premier (up to 10 users), billed annually with additional users at $20-40/month each.
mHelpDesk
enterprisemHelpDesk automates dispatching, work orders, customer management, and billing for field service companies.
Visual drag-and-drop scheduler with real-time GPS technician tracking for efficient dispatch decisions
mHelpDesk is a cloud-based field service management platform focused on dispatch, scheduling, and work order management for service-based businesses. It enables users to create detailed work orders, assign them to technicians via a visual drag-and-drop scheduler, and track real-time progress with GPS-enabled mobile apps. The software also integrates invoicing, customer management, and payments to streamline end-to-end operations.
Pros
- Intuitive drag-and-drop dispatching and scheduling interface
- Strong mobile app for technicians with GPS tracking and job updates
- Seamless integrations with QuickBooks and other accounting tools
Cons
- Pricing scales quickly with additional users and features
- Reporting capabilities are basic compared to top competitors
- Limited advanced automation for complex dispatch workflows
Best For
Small to mid-sized field service businesses needing straightforward dispatch and work order tools without enterprise-level complexity.
Pricing
Starts at $169/month (billed annually) for Lite plan supporting up to 7 users; higher tiers like Pro ($229/month) and Enterprise ($349/month) add features like custom branding and advanced reporting.
Conclusion
The top 10 tools showcase diverse strengths, but ServiceTitan leads as the best, offering comprehensive field service management that optimizes dispatching, work orders, and growth. Jobber and Housecall Pro are excellent alternatives, each excelling in streamlining operations and customer communication, respectively, making them ideal for different business needs. Ultimately, the choice depends on specific requirements, but ServiceTitan remains the top pick for its all-inclusive features.
Take the first step toward smoother operations—try ServiceTitan today to discover why it’s the leading dispatch work order software for field service success.
Tools Reviewed
All tools were independently evaluated for this comparison