Quick Overview
- 1#1: Solutionreach - Automates patient communications, online scheduling, reminders, and reputation management to boost engagement and retention.
- 2#2: Luma Health - Uses AI to automate patient scheduling, check-ins, messaging, and follow-ups for seamless digital experiences.
- 3#3: Phreesia - Streamlines patient intake with digital forms, payments, surveys, and targeted content delivery.
- 4#4: Relatient - Provides comprehensive patient access tools including self-scheduling, messaging, and telehealth integration.
- 5#5: Klara - Offers an all-in-one platform for secure messaging, payments, video visits, and workflow automation.
- 6#6: Tebra - Combines patient engagement, marketing, and practice management to grow practices digitally.
- 7#7: Weave - Integrates texting, calling, payments, and reviews to enhance real-time patient communication.
- 8#8: Healthie - Delivers HIPAA-compliant telehealth, client portals, messaging, and program management for providers.
- 9#9: CipherHealth - Drives patient retention with automated outreach, surveys, and remote monitoring capabilities.
- 10#10: RevenueWell - Powers patient communications, online scheduling, and marketing campaigns for dental practices.
Tools were ranked based on their comprehensive feature sets, user-friendly design, performance reliability, and value, ensuring they deliver measurable impact on engagement, retention, and operational efficiency.
Comparison Table
Discover a detailed comparison of top digital patient engagement software tools, featuring Solutionreach, Luma Health, Phreesia, Relatient, Klara, and more. This table outlines key features, integration options, and patient interaction capabilities to guide users in selecting the right solution for their practice. Readers will gain insights into how each tool streamlines engagement, improves care coordination, and supports modern healthcare objectives.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Solutionreach Automates patient communications, online scheduling, reminders, and reputation management to boost engagement and retention. | enterprise | 9.4/10 | 9.7/10 | 8.9/10 | 9.2/10 |
| 2 | Luma Health Uses AI to automate patient scheduling, check-ins, messaging, and follow-ups for seamless digital experiences. | specialized | 9.2/10 | 9.5/10 | 9.1/10 | 8.9/10 |
| 3 | Phreesia Streamlines patient intake with digital forms, payments, surveys, and targeted content delivery. | enterprise | 8.7/10 | 9.2/10 | 8.5/10 | 8.3/10 |
| 4 | Relatient Provides comprehensive patient access tools including self-scheduling, messaging, and telehealth integration. | enterprise | 8.7/10 | 9.2/10 | 8.1/10 | 8.0/10 |
| 5 | Klara Offers an all-in-one platform for secure messaging, payments, video visits, and workflow automation. | specialized | 8.7/10 | 9.0/10 | 9.2/10 | 8.4/10 |
| 6 | Tebra Combines patient engagement, marketing, and practice management to grow practices digitally. | enterprise | 8.2/10 | 8.5/10 | 7.9/10 | 8.0/10 |
| 7 | Weave Integrates texting, calling, payments, and reviews to enhance real-time patient communication. | specialized | 8.4/10 | 8.7/10 | 9.1/10 | 7.8/10 |
| 8 | Healthie Delivers HIPAA-compliant telehealth, client portals, messaging, and program management for providers. | specialized | 8.4/10 | 8.7/10 | 8.3/10 | 7.9/10 |
| 9 | CipherHealth Drives patient retention with automated outreach, surveys, and remote monitoring capabilities. | enterprise | 8.4/10 | 9.1/10 | 8.2/10 | 7.8/10 |
| 10 | RevenueWell Powers patient communications, online scheduling, and marketing campaigns for dental practices. | specialized | 8.3/10 | 8.7/10 | 8.1/10 | 8.0/10 |
Automates patient communications, online scheduling, reminders, and reputation management to boost engagement and retention.
Uses AI to automate patient scheduling, check-ins, messaging, and follow-ups for seamless digital experiences.
Streamlines patient intake with digital forms, payments, surveys, and targeted content delivery.
Provides comprehensive patient access tools including self-scheduling, messaging, and telehealth integration.
Offers an all-in-one platform for secure messaging, payments, video visits, and workflow automation.
Combines patient engagement, marketing, and practice management to grow practices digitally.
Integrates texting, calling, payments, and reviews to enhance real-time patient communication.
Delivers HIPAA-compliant telehealth, client portals, messaging, and program management for providers.
Drives patient retention with automated outreach, surveys, and remote monitoring capabilities.
Powers patient communications, online scheduling, and marketing campaigns for dental practices.
Solutionreach
enterpriseAutomates patient communications, online scheduling, reminders, and reputation management to boost engagement and retention.
AI-driven Communication Cloud that personalizes multi-channel patient outreach and provides actionable insights from engagement data
Solutionreach is a comprehensive digital patient engagement platform tailored for healthcare providers, offering automated appointment reminders via text, email, and voice, two-way texting, online scheduling, and patient portals. It integrates seamlessly with major EHR systems to streamline workflows, collect patient feedback through surveys, and manage online reputation. The platform helps reduce no-shows by up to 30-50%, improve patient satisfaction, and boost operational efficiency for practices of all sizes.
Pros
- Extensive automation reduces no-shows and administrative burden
- Robust two-way communication and EHR integrations
- Strong analytics and patient feedback tools for continuous improvement
Cons
- Pricing can be steep for very small practices
- Initial setup and customization may require support
- Some advanced features have a learning curve
Best For
Mid-sized to large healthcare practices seeking an all-in-one solution to enhance patient communication and retention.
Pricing
Custom subscription pricing starting around $200-$400 per provider per month, with volume discounts and add-ons for advanced features; contact for quote.
Luma Health
specializedUses AI to automate patient scheduling, check-ins, messaging, and follow-ups for seamless digital experiences.
AI-powered automated waitlist management that instantly fills canceled appointments by notifying eligible patients in real-time.
Luma Health is a leading digital patient engagement platform that automates key front-office workflows for healthcare providers, including appointment reminders, online scheduling, digital check-in, and secure messaging. It integrates seamlessly with major EHR systems like Epic and Cerner to reduce no-shows by up to 90%, streamline patient intake, and enable virtual visits. The platform uses AI to optimize operations, improving patient satisfaction and practice efficiency while boosting revenue through better fill rates.
Pros
- Significantly reduces no-show rates with automated, multi-channel reminders
- Deep integrations with EHRs and PMS for seamless workflows
- Comprehensive suite covering scheduling, messaging, intake, and telehealth
Cons
- Pricing is custom and can be steep for very small practices
- Advanced customization options are somewhat limited
- Initial setup may require IT support for complex integrations
Best For
Mid-sized to large medical practices and clinics aiming to automate patient communication and minimize administrative burdens.
Pricing
Custom quote-based pricing, typically starting at $99 per provider per month with tiers based on practice size and features.
Phreesia
enterpriseStreamlines patient intake with digital forms, payments, surveys, and targeted content delivery.
Automated pre-arrival patient check-in with real-time eligibility and payment collection
Phreesia is a comprehensive digital patient intake and engagement platform designed for healthcare providers to streamline front-office operations. It enables patients to complete forms, verify insurance, make payments, and check in remotely via web or mobile app before appointments. The software also supports targeted communications, surveys, and analytics to boost patient satisfaction and revenue cycle management.
Pros
- Seamless EHR integrations with major systems like Epic and Cerner
- Real-time insurance eligibility verification reduces claim denials
- Proven to increase patient payments and satisfaction scores
Cons
- Pricing can be steep for small practices
- Initial setup and training require time investment
- Relies heavily on patient digital adoption
Best For
Mid-sized to large medical practices focused on optimizing patient intake and revenue collection.
Pricing
Custom enterprise pricing, typically $1-3 per patient encounter or monthly subscriptions starting at $500+ based on volume.
Relatient
enterpriseProvides comprehensive patient access tools including self-scheduling, messaging, and telehealth integration.
AI-powered predictive no-show prevention and intelligent waitlist management
Relatient is a robust digital patient engagement platform tailored for healthcare providers, enabling streamlined patient interactions through online scheduling, automated reminders, and secure messaging. It integrates deeply with major EHR systems like Epic and Cerner, offering digital forms, telehealth, surveys, and analytics to reduce no-shows and boost efficiency. The solution emphasizes customizable communications and patient self-service portals to enhance satisfaction and operational workflows.
Pros
- Seamless EHR integrations reduce administrative burden
- Powerful no-show reduction tools with multi-channel reminders
- Comprehensive analytics for patient engagement insights
Cons
- Pricing can be steep for small practices
- Initial setup and customization require significant time
- User interface occasionally feels dated
Best For
Mid-to-large healthcare practices seeking integrated patient engagement with strong EHR compatibility.
Pricing
Quote-based pricing, typically $300-$600 per provider/month depending on features and volume.
Klara
specializedOffers an all-in-one platform for secure messaging, payments, video visits, and workflow automation.
AI-powered conversation management that auto-responds to common patient queries via text
Klara is a patient communication platform tailored for dental practices, offering two-way texting, online scheduling, digital forms, payments, and automated reminders. It streamlines front-office workflows by centralizing patient interactions in one dashboard, reducing no-shows and boosting retention. The software integrates with popular practice management systems like Dentrix and OpenDental, enabling efficient data syncing and personalized engagement.
Pros
- Comprehensive two-way SMS with high delivery rates
- Intuitive dashboard for quick adoption
- Robust integrations with dental PMS software
Cons
- Primarily optimized for dental practices only
- Pricing scales quickly for multi-provider offices
- Limited advanced analytics compared to enterprise tools
Best For
Dental practices seeking an all-in-one solution to enhance patient communication and reduce administrative tasks.
Pricing
Starts at $299/month for up to 2 providers, with per-provider pricing from $145/month thereafter; custom enterprise plans available.
Tebra
enterpriseCombines patient engagement, marketing, and practice management to grow practices digitally.
AI-driven reputation management that automates review requests and monitors online feedback
Tebra is an integrated platform designed for independent healthcare practices, offering robust digital patient engagement tools including online appointment scheduling, secure messaging, automated reminders, and a comprehensive patient portal. It combines patient communication with EHR, practice management, and revenue cycle tools to streamline operations and improve patient satisfaction. As a #6 ranked solution, Tebra excels in fostering two-way communication and reputation management for practices seeking an all-in-one system.
Pros
- Comprehensive patient engagement suite with online booking and secure messaging
- Seamless integration with EHR and billing for unified workflows
- Strong reputation management and review automation tools
Cons
- Pricing can be steep for smaller practices
- Steep learning curve for full customization
- Occasional reports of integration glitches with third-party apps
Best For
Independent medical and dental practices needing an all-in-one platform for patient communication and practice growth.
Pricing
Custom pricing starting at around $300 per provider/month for core plans, scaling with features and practice size; includes free trial.
Weave
specializedIntegrates texting, calling, payments, and reviews to enhance real-time patient communication.
Missed Call Text-Back automation that instantly engages patients via SMS to capture leads and confirm appointments
Weave is an all-in-one patient communication platform tailored for small to medium-sized healthcare practices, such as dental offices and veterinary clinics. It streamlines digital patient engagement through two-way texting, automated appointment reminders, online scheduling, secure payments, and review management. The software integrates with popular practice management systems to centralize communications and reduce no-shows while boosting patient satisfaction.
Pros
- Comprehensive two-way texting and calling features
- Seamless online scheduling and automated reminders
- Strong integrations with practice management software
Cons
- Pricing can be steep for very small practices
- Limited advanced analytics and reporting
- Some features require additional add-ons or fees
Best For
Small to mid-sized dental, veterinary, or specialty medical practices needing an intuitive platform for patient communication and retention.
Pricing
Starts at $479/month for core plans (billed annually), scales with locations/users; plus per-text and payment processing fees.
Healthie
specializedDelivers HIPAA-compliant telehealth, client portals, messaging, and program management for providers.
Visual goal tracking and progress monitoring tools that enable patients to actively participate in their health journeys via the client portal
Healthie is a HIPAA-compliant telehealth and practice management platform tailored for nutritionists, therapists, and wellness professionals, offering tools for secure video visits, messaging, and charting. It enhances patient engagement through a customizable client portal that supports self-scheduling, goal tracking, intake forms, and resource sharing. The software also includes billing, outcomes reporting, and integrations to streamline workflows for digital patient interactions.
Pros
- Comprehensive client portal with self-scheduling, goal tracking, and secure messaging
- Strong HIPAA compliance and integrations with payment processors like Stripe and calendars
- Customizable forms, charting templates, and outcomes tracking for personalized engagement
Cons
- Pricing can be steep for solo practitioners or small practices
- Interface has a moderate learning curve for advanced customization
- Some features are more optimized for nutrition/wellness niches than general healthcare
Best For
Wellness professionals like nutritionists and therapists who need an all-in-one platform for telehealth and ongoing patient engagement.
Pricing
Starts at $99/month per provider (Essentials plan), with Pro at $199/month and custom Enterprise pricing; additional fees for teams and premium features.
CipherHealth
enterpriseDrives patient retention with automated outreach, surveys, and remote monitoring capabilities.
AI-powered conversational IVR for natural, interactive voice engagements that mimic human conversations
CipherHealth is a patient engagement platform specializing in automated multi-channel outreach via voice calls, SMS, email, and IVR to boost adherence, reduce no-shows, and improve outcomes. It provides customizable campaigns for appointment reminders, medication education, post-discharge follow-ups, and surveys, integrating seamlessly with major EHR systems. The solution leverages data analytics to measure engagement and ROI, helping healthcare organizations enhance patient satisfaction at scale.
Pros
- Robust multi-channel automation (voice, SMS, email) with high engagement rates
- Strong EHR integrations and analytics for measurable ROI
- Proven effectiveness in reducing no-shows and readmissions
Cons
- Enterprise pricing can be high for smaller practices
- Limited patient-facing self-service portal options
- Steep learning curve for advanced customizations
Best For
Mid-to-large healthcare providers seeking scalable automated outreach to improve patient compliance and operational efficiency.
Pricing
Custom quote-based pricing, typically $0.10-$0.50 per interaction or subscription starting at $10,000+/year for mid-sized organizations.
RevenueWell
specializedPowers patient communications, online scheduling, and marketing campaigns for dental practices.
Revenue Intelligence dashboard that provides predictive analytics on patient behavior and revenue opportunities
RevenueWell is a comprehensive digital patient engagement platform tailored for dental practices, focusing on automating communications to improve patient retention and practice efficiency. It provides features such as two-way texting, automated appointment reminders, online scheduling, digital forms, and targeted marketing campaigns. The software integrates with leading dental practice management systems to streamline workflows and deliver actionable insights for revenue growth.
Pros
- Robust automation for reminders and communications reduces no-shows by up to 50%
- Seamless integrations with dental PMS like Dentrix and Eaglesoft
- Built-in marketing tools drive patient reactivation and new bookings
Cons
- Primarily optimized for dental practices, limiting appeal to other healthcare sectors
- Pricing can be steep for solo practitioners or small offices
- Advanced customization requires support team assistance
Best For
Mid-sized dental practices seeking an all-in-one solution to automate patient communications and boost revenue.
Pricing
Custom quotes starting at $300-$600 per month per practice, with tiers based on providers, features, and usage.
Conclusion
Among the reviewed digital patient engagement tools, [Solutionreach] leads as the top choice, offering a comprehensive suite of automated communications, scheduling, reminders, and reputation management to drive engagement and retention. [Luma Health] follows with AI-driven seamless experiences, and [Phreesia] stands out for streamlining intake with digital forms and targeted content—each remaining a strong option for distinct practice needs. Together, these solutions redefine how providers connect with patients, prioritizing efficiency and satisfaction.
Begin optimizing patient interactions by trying [Solutionreach]—automate key workflows, boost retention, and build lasting patient relationships today.
Tools Reviewed
All tools were independently evaluated for this comparison