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Remote And Hybrid Work In IndustryTop 10 Best Computer Remote Control Software of 2026
Compare the top 10 Computer Remote Control Software tools, with best picks for remote access. Explore the ranked options.
How we ranked these tools
Core product claims cross-referenced against official documentation, changelogs, and independent technical reviews.
Analyzed video reviews and hundreds of written evaluations to capture real-world user experiences with each tool.
AI persona simulations modeled how different user types would experience each tool across common use cases and workflows.
Final rankings reviewed and approved by our editorial team with authority to override AI-generated scores based on domain expertise.
Score: Features 40% · Ease 30% · Value 30%
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Editor’s top 3 picks
Three quick recommendations before you dive into the full comparison below — each one leads on a different dimension.
AnyDesk
DeskRT codec optimized for low-latency, high-responsiveness remote interaction
Built for iT support teams needing fast remote desktop control and unattended access.
TeamViewer
Unattended access for remote devices without interactive user involvement
Built for iT support teams needing cross-platform remote control and unattended access.
Microsoft Remote Desktop
RemoteApp published applications over RDP sessions
Built for iT teams needing secure Windows remote access with RemoteApp.
Related reading
Comparison Table
This comparison table evaluates computer remote control software such as AnyDesk, TeamViewer, Microsoft Remote Desktop, Chrome Remote Desktop, and Splashtop. Each entry is organized to help readers contrast core capabilities like remote access and session performance across desktop platforms, plus practical deployment details for personal and business use. The table is designed to support faster shortlisting by comparing the tools that match different use cases, from ad hoc support to recurring remote management.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | AnyDesk Provides low-latency remote desktop and file transfer for unattended access and attended support with session management features. | low-latency remote desktop | 8.7/10 | 9.0/10 | 8.7/10 | 8.2/10 |
| 2 | TeamViewer Delivers remote access, remote support, and meeting capabilities with cross-platform endpoint connectivity and administrative controls. | enterprise remote access | 7.8/10 | 8.2/10 | 8.3/10 | 6.8/10 |
| 3 | Microsoft Remote Desktop Enables remote control to Windows desktops and applications using RDP for managed hybrid work environments. | RDP-based remote control | 7.7/10 | 7.9/10 | 8.2/10 | 6.9/10 |
| 4 | Chrome Remote Desktop Lets users access computers remotely through a browser-based workflow backed by Google authentication and host connectivity. | browser-based remote access | 8.0/10 | 7.8/10 | 8.7/10 | 7.6/10 |
| 5 | Splashtop Supports remote access and remote support with device discovery, session management, and administration for organizations. | remote support | 8.2/10 | 8.5/10 | 8.3/10 | 7.8/10 |
| 6 | UltraViewer Provides screen sharing and unattended remote access with lightweight deployment for helpdesk and remote IT tasks. | lightweight remote support | 8.1/10 | 8.2/10 | 8.5/10 | 7.6/10 |
| 7 | DWService Delivers web-based remote access to devices with inventory and agent-based connectivity using an open communication model. | self-hosted remote access | 7.6/10 | 7.2/10 | 8.0/10 | 7.8/10 |
| 8 | Apache Guacamole Provides a browser gateway to remote desktops and terminals using standard protocols like VNC and RDP. | HTML5 gateway | 8.1/10 | 8.8/10 | 7.3/10 | 8.0/10 |
| 9 | RustDesk Offers open-source remote desktop with optional self-hosting for direct peer-to-peer style connectivity. | open-source remote desktop | 8.1/10 | 8.4/10 | 7.8/10 | 8.0/10 |
| 10 | Zoho Assist Enables remote support and unattended access with session control, device management, and admin tools. | helpdesk remote support | 7.2/10 | 7.4/10 | 7.1/10 | 7.0/10 |
Provides low-latency remote desktop and file transfer for unattended access and attended support with session management features.
Delivers remote access, remote support, and meeting capabilities with cross-platform endpoint connectivity and administrative controls.
Enables remote control to Windows desktops and applications using RDP for managed hybrid work environments.
Lets users access computers remotely through a browser-based workflow backed by Google authentication and host connectivity.
Supports remote access and remote support with device discovery, session management, and administration for organizations.
Provides screen sharing and unattended remote access with lightweight deployment for helpdesk and remote IT tasks.
Delivers web-based remote access to devices with inventory and agent-based connectivity using an open communication model.
Provides a browser gateway to remote desktops and terminals using standard protocols like VNC and RDP.
Offers open-source remote desktop with optional self-hosting for direct peer-to-peer style connectivity.
Enables remote support and unattended access with session control, device management, and admin tools.
AnyDesk
low-latency remote desktopProvides low-latency remote desktop and file transfer for unattended access and attended support with session management features.
DeskRT codec optimized for low-latency, high-responsiveness remote interaction
AnyDesk stands out for low-latency remote desktop control built around its DeskRT video codec and responsive interaction. It supports unattended access, file transfer, remote printing, and session recording for audit trails. The app also enables cross-platform remote support across Windows, macOS, Linux, and mobile clients. Security controls include device authorization, encrypted connections, and configurable access permissions.
Pros
- Low-latency remote control driven by DeskRT performance optimizations
- Unattended access supports ongoing support and scheduled troubleshooting
- Session recording and remote printing support compliance and operational documentation
- Cross-platform clients enable consistent support across mixed device fleets
- File transfer works alongside remote screen sharing for faster resolution
Cons
- Advanced admin controls require setup effort for large organizations
- Remote audio and device mapping options can feel less standardized than rivals
- Some workflows depend on stable network conditions for best interactivity
Best For
IT support teams needing fast remote desktop control and unattended access
More related reading
TeamViewer
enterprise remote accessDelivers remote access, remote support, and meeting capabilities with cross-platform endpoint connectivity and administrative controls.
Unattended access for remote devices without interactive user involvement
TeamViewer is known for fast, cross-platform remote access that includes unattended support and easy session initiation. It supports screen sharing, remote control, file transfer, and multi-monitor workflows across Windows, macOS, Linux, and mobile clients. Built-in meeting-style collaboration tools help teams coordinate troubleshooting and walkthroughs during remote sessions.
Pros
- Strong cross-platform remote control for Windows, macOS, Linux, and mobile
- Unattended access supports recurring support without manual approvals
- File transfer and multi-monitor sessions streamline troubleshooting workflows
Cons
- Enterprise governance options can add complexity for larger deployments
- Remote printing reliability depends on client environment and drivers
- Advanced workflows require extra setup compared with simpler tools
Best For
IT support teams needing cross-platform remote control and unattended access
Microsoft Remote Desktop
RDP-based remote controlEnables remote control to Windows desktops and applications using RDP for managed hybrid work environments.
RemoteApp published applications over RDP sessions
Microsoft Remote Desktop stands out for tightly integrated Remote Desktop Protocol support across Windows, macOS, iOS, Android, and via a web client for browser access. Core capabilities include remote app publishing with RemoteApp, full desktop sessions, and device-level redirection such as audio, clipboard, and local drive access. Network and session administration are supported through tools like Remote Desktop Gateway and Windows Remote Management style configuration guidance, which fits enterprise environments with centralized control. It delivers stable interactive remote control for Windows systems but limits advanced remote-control features that specialized helpdesk products add.
Pros
- First-party RDP client support across Windows, macOS, iOS, and Android
- RemoteApp enables app-level access without exposing full desktops
- Works with Remote Desktop Gateway for access from untrusted networks
- Clipboard and drive redirection improve interactive workflows
Cons
- Best results for Windows targets due to RDP protocol focus
- Helpdesk-grade extras like session recording and auditing are not RDP-native
- Fine-grained permissions and approvals often require additional Windows tooling
Best For
IT teams needing secure Windows remote access with RemoteApp
Chrome Remote Desktop
browser-based remote accessLets users access computers remotely through a browser-based workflow backed by Google authentication and host connectivity.
Unattended access via a host installer plus Chrome-based connection flow
Chrome Remote Desktop stands out by using a Chrome-native access flow for both on-demand remote control and unattended device setup. The service supports browser-based sessions for quick remote help and a host client for desktop access with keyboard, mouse, and clipboard support. Session reliability benefits from Google account authentication and permission prompts, which reduce setup friction for common support scenarios. Performance is generally solid for interactive tasks, but it lacks advanced admin controls found in enterprise remote management suites.
Pros
- Browser-based remote sessions start quickly with minimal tooling requirements
- Unattended access uses a dedicated host setup tied to a Google account
- Keyboard, mouse, and basic clipboard interactions work well for daily troubleshooting
Cons
- Limited remote management features like policy controls and centralized device inventory
- File transfer and collaboration tools are basic compared with pro remote support platforms
- Session security and auditing rely on Google account controls rather than granular admin tooling
Best For
Fast remote support for individuals and small teams needing interactive desktop control
More related reading
Splashtop
remote supportSupports remote access and remote support with device discovery, session management, and administration for organizations.
Unattended remote access for managed desktops with device-based control
Splashtop focuses on remote access and unattended control with performance tuned for interactive desktop sessions. Core capabilities include device management, file transfer during sessions, and remote printing for support workflows. It also supports multi-monitor control and cross-platform clients for Windows and macOS desktops. Admin controls and session security options support managed usage across organizations.
Pros
- Unattended access enables after-hours support without manual logins
- Multi-monitor viewing supports complex desktop layouts during troubleshooting
- Integrated file transfer speeds fixes without separate sharing tools
- Remote printing supports sending documents from the controlled machine
- Centralized management helps coordinate access across multiple endpoints
Cons
- Advanced admin workflows take setup effort for large rollouts
- Session quality depends on network conditions and routing stability
- Collaboration features are less extensive than top-tier enterprise suites
Best For
IT support teams needing fast remote control and file transfer
UltraViewer
lightweight remote supportProvides screen sharing and unattended remote access with lightweight deployment for helpdesk and remote IT tasks.
Session recording with replayable logs for support verification
UltraViewer focuses on remote desktop control with a lightweight viewer experience and fast session setup. Core capabilities include screen sharing, remote mouse and keyboard control, and file transfer during a session. The tool also supports meeting-style access for multiple participants and includes session recording options for later review. Administrative controls help manage connections and session security for controlled support workflows.
Pros
- Fast remote session launch with low friction access workflow
- Interactive remote control with smooth mouse and keyboard handling
- Built-in file transfer for practical support tasks
- Session recording supports troubleshooting and audit trails
- Multi-participant access fits support and training sessions
Cons
- Advanced admin and policy controls are limited compared to enterprise suites
- Collaboration tools beyond remote control are fairly minimal
- Customization options for session behavior are constrained
Best For
IT support teams needing quick remote control and basic collaboration
DWService
self-hosted remote accessDelivers web-based remote access to devices with inventory and agent-based connectivity using an open communication model.
Built-in DWService agent enables unattended remote access with a straightforward setup flow
DWService focuses on remote computer control through a lightweight agent that runs on end-user machines and connects to a web-accessible management interface. It provides remote desktop sessions, file transfer, and basic session administration for troubleshooting and support workflows. The product also supports unattended access patterns by keeping the agent running and allowing administrators to reach configured endpoints. Overall, it targets practical remote assistance with fewer enterprise workflow features than specialist helpdesk platforms.
Pros
- Cross-platform agent supports remote control from diverse operating systems
- Web-based management interface simplifies finding and launching remote sessions
- File transfer is integrated into remote support workflows
Cons
- Collaboration and multi-operator support tools are limited compared to helpdesk suites
- Advanced identity, policy, and audit workflows are not as robust as enterprise systems
- Centralized device inventory depth is less feature-rich than top-tier remote management
Best For
Small teams needing reliable remote desktop sessions and file transfer
More related reading
Apache Guacamole
HTML5 gatewayProvides a browser gateway to remote desktops and terminals using standard protocols like VNC and RDP.
Built-in session recording and auditing for remote connections
Apache Guacamole delivers browser-based remote desktop access without requiring client-side browser plugins. It supports VNC, RDP, and SSH backends through a centralized gateway that can be deployed on-premises. Connection recording, session permissions, and user management integrate well with directory-backed authentication patterns. Admin workflows emphasize secure tunneling and single-session web delivery rather than heavyweight agent installs on endpoints.
Pros
- Works from a standard web browser with no dedicated client required
- Supports VNC, RDP, and SSH backends from a single gateway
- Provides connection controls and session recording for auditing
Cons
- Backend configuration for RDP and VNC often takes hands-on tuning
- High-scale deployments require careful session and connection planning
- Advanced desktop features depend on the underlying protocol behavior
Best For
On-prem teams needing secure, browser-based remote access across mixed protocols
RustDesk
open-source remote desktopOffers open-source remote desktop with optional self-hosting for direct peer-to-peer style connectivity.
Unattended access with persistent ID-based connections
RustDesk stands out with a decentralized remote-control approach that focuses on peer-to-peer connectivity. It provides interactive screen sharing and keyboard and mouse control for unattended and attended access. File transfer and chat support help remote sessions handle common support workflows without switching tools.
Pros
- Peer-to-peer friendly remote connections reduce reliance on relay infrastructure
- Attended and unattended remote access supports ongoing maintenance
- File transfer works inside the remote session without extra tooling
- Cross-platform clients cover common Windows and Linux admin scenarios
Cons
- Initial setup can feel complex for networked environments and discovery
- Advanced enterprise management features are limited versus top commercial suites
- Session performance and reliability can vary by network path and NAT behavior
Best For
Small IT teams needing direct remote support and basic admin automation
Zoho Assist
helpdesk remote supportEnables remote support and unattended access with session control, device management, and admin tools.
Unattended remote access for automated support on registered devices
Zoho Assist stands out with its Zoho ecosystem integration and remote session controls designed for structured support workflows. It supports on-demand and unattended remote access, letting technicians view, control, and troubleshoot remote computers. Built-in remote management features include file transfer and session permissions, which reduce friction during support handoffs.
Pros
- Unattended remote access enables scheduled support without user interaction
- Session controls support file transfer and permissioned assistance workflows
- Zoho integration supports consistent identity and centralized admin operations
Cons
- Setup and access permissions can be complex for small teams
- Advanced troubleshooting features are less comprehensive than top-tier competitors
- Remote session UX can feel dense when managing multiple tasks
Best For
Support teams using Zoho tools for remote desktop troubleshooting and management
How to Choose the Right Computer Remote Control Software
This buyer’s guide covers how to choose computer remote control software using specific capabilities from AnyDesk, TeamViewer, Microsoft Remote Desktop, Chrome Remote Desktop, Splashtop, UltraViewer, DWService, Apache Guacamole, RustDesk, and Zoho Assist. It focuses on unattended access behavior, session performance patterns, support workflow tools like file transfer and remote printing, and auditability features like session recording. Each section maps concrete tool strengths and real operational limitations to the job to be done.
What Is Computer Remote Control Software?
Computer remote control software lets a technician view a remote desktop and control mouse and keyboard from another device. It solves helpdesk problems like fixing issues on machines that are not physically accessible and handling scheduled unattended sessions without interactive approvals. Teams use these tools to run support workflows that include screen sharing and file transfer during troubleshooting. AnyDesk and Splashtop illustrate common commercial patterns with unattended access plus file transfer and remote printing for support tasks.
Key Features to Look For
The right feature set determines whether remote sessions run smoothly, whether support can be unattended, and whether organizations can prove what happened during access.
Low-latency remote interaction
AnyDesk is built around the DeskRT codec to deliver low-latency, high-responsiveness remote desktop control. This matters for interactive tasks like fast UI navigation because smoother input reduces the time spent retrying actions during a session.
Unattended access built for ongoing support
TeamViewer provides unattended access for remote devices without interactive user involvement. Chrome Remote Desktop and RustDesk also support unattended-style workflows with dedicated host setup or persistent ID-based connections, which suits recurring maintenance and scheduled troubleshooting.
Browser-based gateway access without endpoint plugins
Apache Guacamole runs remote access through a standard web browser by acting as a gateway for VNC, RDP, and SSH. This matters when organizations need centralized access paths for mixed protocol environments and want to avoid installing full-feature client apps on endpoints.
Session recording and audit trail support
UltraViewer includes session recording options for later verification and replayable logs for support verification. Apache Guacamole also provides connection controls with session recording and auditing, which supports compliance-style documentation for remote troubleshooting.
File transfer during remote support sessions
AnyDesk, Splashtop, UltraViewer, and DWService all include integrated file transfer as part of the remote session workflow. This matters because moving installers, logs, or patches during the same session reduces delays caused by separate sharing tools.
Remote printing from the controlled computer
AnyDesk and Splashtop support remote printing as part of support workflows. This matters for scenarios where technicians must generate or print documents from the controlled machine without requiring local file exports and manual printing.
How to Choose the Right Computer Remote Control Software
A practical selection framework starts with the access model, then verifies the support workflow features, and finally checks administration and security capabilities against real usage patterns.
Match the access model to how support is actually delivered
Select unattended access tools like AnyDesk, TeamViewer, Splashtop, or Zoho Assist when support must run without interactive user approvals. Choose Chrome Remote Desktop when fast browser-based on-demand sessions matter and unattended access can be set up via a dedicated host flow. Pick RustDesk for unattended access built around persistent ID-based connections when direct connectivity is desirable.
Validate interactive performance for the tasks technicians do most
Use AnyDesk when low-latency, high-responsiveness control is required for fast troubleshooting steps. Consider TeamViewer and Splashtop for general interactive support and multi-monitor viewing when desktop layouts vary. For protocol-specific environments, use Microsoft Remote Desktop for stable RDP-driven control with strong Windows integration and RemoteApp support for app-level access.
Confirm the support workflow tools needed in real sessions
Require integrated file transfer in the same workflow and prioritize AnyDesk, Splashtop, UltraViewer, or DWService when technicians routinely exchange logs or installers mid-session. Choose Splashtop or AnyDesk when remote printing from the controlled machine is part of the support process. Avoid relying on minimal transfer features by ensuring file movement happens inside the remote session rather than only through external steps.
Plan for auditability and session governance from day one
If organizations need support verification, prioritize UltraViewer session recording and Apache Guacamole connection recording and auditing. For directory-backed access and centralized user management, Apache Guacamole’s gateway model supports authentication patterns and session permissions. If audit needs are light and focus stays on endpoint connectivity, tools like Chrome Remote Desktop still depend on Google account controls rather than granular admin auditing tooling.
Select the deployment and administration model that fits the environment
Choose Apache Guacamole for on-prem browser gateway deployments that consolidate VNC, RDP, and SSH access under one gateway. Choose AnyDesk, TeamViewer, Splashtop, or UltraViewer when managed endpoint access is needed with session management and administration controls that suit helpdesk operations. Choose DWService for web-accessible management paired with an always-on agent on end-user machines when lightweight agent connectivity and straightforward launching of sessions matter.
Who Needs Computer Remote Control Software?
Computer remote control software benefits specific groups that must troubleshoot systems remotely, run unattended sessions, or deliver access through browser gateways for governance.
IT helpdesks focused on fast interactive remote control and unattended access
AnyDesk fits this audience with DeskRT-powered low-latency remote interaction plus unattended access and session recording. Splashtop also fits teams needing unattended remote access plus multi-monitor viewing, integrated file transfer, and remote printing for support documents.
Support teams that handle cross-platform endpoints and need unattended sessions without user involvement
TeamViewer matches this audience with strong cross-platform remote control across Windows, macOS, Linux, and mobile clients. It also supports unattended access designed for remote devices that must be reached without interactive user involvement.
Organizations that want secure Windows-first remote access with app-level delivery
Microsoft Remote Desktop is the best fit for teams that rely on RDP and want RemoteApp to publish individual applications over RDP sessions. This tool also supports device-level redirection like clipboard and local drive access to improve day-to-day usability for Windows-focused administration.
On-prem teams that need browser-based remote access across VNC, RDP, and SSH with auditing
Apache Guacamole fits this audience with a browser gateway that supports VNC, RDP, and SSH backends from a single gateway. It also provides session recording and auditing plus session permissions that align with controlled access patterns.
Common Mistakes to Avoid
Avoiding these mistakes prevents remote sessions that fail operational goals like unattended resolution, audit needs, or smooth interactive control.
Choosing a tool without unattended access that matches the workflow
Tools that do not support unattended access as a first-class support model create delays when issues must be handled outside interactive hours. AnyDesk, TeamViewer, Splashtop, DWService, RustDesk, and Zoho Assist all explicitly support unattended access patterns designed for ongoing support without interactive user involvement.
Assuming browser access covers every governance and auditing requirement
Chrome Remote Desktop provides browser-based access and authentication tied to Google account prompts, but it lacks the granular enterprise governance controls seen in specialized remote management workflows. Apache Guacamole provides gateway-based access plus session recording and auditing through centralized admin patterns.
Overlooking session recording requirements for compliance-style verification
UltraViewer and Apache Guacamole include session recording capabilities that support later verification and auditing. Tools without strong recording features can leave teams without replayable logs when remote troubleshooting must be documented.
Forgetting that integrated file transfer and remote printing can be essential
AnyDesk and Splashtop include file transfer within the remote session and Splashtop also supports remote printing for support workflows. UltraViewer and DWService also include file transfer, so selecting tools without these integrated support tools can force technicians into slower workaround steps.
How We Selected and Ranked These Tools
we evaluated every tool on three sub-dimensions. Features carried a weight of 0.4, ease of use carried a weight of 0.3, and value carried a weight of 0.3. The overall rating is calculated as overall = 0.40 × features + 0.30 × ease of use + 0.30 × value. AnyDesk separated from lower-ranked tools by scoring strongly on features tied to low-latency remote interaction through the DeskRT codec, which directly improved the remote control experience dimension.
Frequently Asked Questions About Computer Remote Control Software
Which remote control tool delivers the lowest-latency interactive desktop performance?
AnyDesk is built for responsive control using its DeskRT video codec. UltraViewer also targets fast session setup and smooth mouse and keyboard control for support calls, but AnyDesk is the more latency-focused option among the listed tools.
Which option is best for unattended support on machines that are not always attended?
TeamViewer and AnyDesk both support unattended access workflows for remote devices without needing an interactive user present. Zoho Assist also supports unattended control on registered devices, while DWService keeps an agent running so administrators can reach configured endpoints.
What is the most secure choice when remote access must include auditing and session recording?
Apache Guacamole supports connection recording and user management through a centralized gateway and directory-backed authentication patterns. AnyDesk offers session recording for audit trails, and UltraViewer includes session recording options with replayable logs.
Which tools work well for Windows-first enterprise access using Remote Desktop Protocol features?
Microsoft Remote Desktop is the most RDP-centric choice because it supports RemoteApp for published applications and full desktop sessions across Windows, macOS, iOS, and Android. Apache Guacamole can also front RDP sessions via its RDP backend through a web gateway, which helps when mixed protocols must be standardized.
Which tool enables quick, browser-based remote sessions without requiring endpoint plugins?
Apache Guacamole delivers browser-based remote desktop access without requiring client-side browser plugins by routing RDP, VNC, and SSH through a gateway. Chrome Remote Desktop provides browser-based connection flows using a Chrome-native authentication and permission step, which reduces setup friction for common support scenarios.
How do remote file transfer workflows compare across the top options?
AnyDesk includes file transfer during remote sessions and supports remote printing as part of the same workflow. Splashtop also provides file transfer and remote printing with multi-monitor support, while UltraViewer and TeamViewer likewise bundle file transfer into interactive sessions.
Which software best suits cross-platform support across Windows, macOS, Linux, and mobile clients?
TeamViewer provides cross-platform remote access across Windows, macOS, Linux, and mobile clients with multi-monitor support. AnyDesk also supports cross-platform remote support across Windows, macOS, Linux, and mobile clients, with DeskRT tuned for responsiveness.
Which tool is strongest for managed organizational usage with admin controls and endpoint oversight?
Splashtop emphasizes device management and provides security options that support managed usage across organizations. AnyDesk and TeamViewer both include security controls like device authorization and configurable access permissions, while DWService adds centralized web-accessible management via its lightweight agent.
What should be chosen for mixed-protocol environments where a single gateway must handle VNC, RDP, and SSH?
Apache Guacamole is designed for this scenario because it supports VNC, RDP, and SSH backends through a centralized gateway that can be deployed on-premises. This gateway model also helps unify permission and session handling across different access protocols.
Conclusion
After evaluating 10 remote and hybrid work in industry, AnyDesk stands out as our overall top pick — it scored highest across our combined criteria of features, ease of use, and value, which is why it sits at #1 in the rankings above.
Use the comparison table and detailed reviews above to validate the fit against your own requirements before committing to a tool.
Tools reviewed
Referenced in the comparison table and product reviews above.
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