
GITNUXSOFTWARE ADVICE
Remote And Hybrid Work In IndustryTop 10 Best Desktop Remote Control Software of 2026
Ranked top 10 desktop remote control software for speed and ease, with AnyDesk, TeamViewer, Microsoft Remote Desktop, plus Supremo reviewed.
How we ranked these tools
Core product claims cross-referenced against official documentation, changelogs, and independent technical reviews.
Analyzed video reviews and hundreds of written evaluations to capture real-world user experiences with each tool.
AI persona simulations modeled how different user types would experience each tool across common use cases and workflows.
Final rankings reviewed and approved by our editorial team with authority to override AI-generated scores based on domain expertise.
Score: Features 40% · Ease 30% · Value 30%
Gitnux may earn a commission through links on this page — this does not influence rankings. Editorial policy
Supremo is the best pick for help desks that need quick attended and unattended remote control without heavy admin overhead, whereas TeamViewer suits teams that require managed access policies with both attended support and unattended access.
Editor’s top 3 picks
Three quick recommendations before you dive into the full comparison below — each one leads on a different dimension.
Supremo
Persistent unattended access profiles that allow operator-initiated sessions without requiring user interaction.
Built for fits when help desks need quick attended and unattended remote control without heavy admin platform overhead..
TeamViewer
Editor pickSession recording with reviewable support history for compliance-oriented helpdesk processes.
Built for fits when helpdesk teams need attended control plus unattended access under managed access policies..
AnyDesk
Editor pickAnyDesk session recording combined with a session audit trail for post-access review.
Built for fits when a help desk needs quick attended control across mixed endpoint platforms..
Related reading
- Remote And Hybrid Work In IndustryTop 10 Best Computer Remote Control Software of 2026
- Remote And Hybrid Work In IndustryTop 10 Best Desktop Remote Access Software of 2026
- Technology Digital MediaTop 10 Best Help Desk Remote Control Software of 2026
- Remote And Hybrid Work In IndustryTop 10 Best Desktop Productivity Software of 2026
Comparison Table
Supremo
SMBSimple remote desktop control.
Persistent unattended access profiles that allow operator-initiated sessions without requiring user interaction.
Supremo’s core workflow uses a lightweight remote agent on the target endpoint to start sessions from the operator console, which keeps attended support latency focused on screen rendering and input round-trips. Interactive features include mouse and keyboard control across multiple displays and consistent session behavior during common support actions. Security is handled through encrypted connections and controlled access at the session level. Administrative governance is practical for small-to-mid deployments where access scoping and operator accountability matter more than enterprise policy orchestration.
A key tradeoff is that Supremo’s automation surface is narrower than tools built around extensible admin platforms, so large environments often need separate tooling for device provisioning and policy enforcement. Supremo works well for desks that handle recurring user issues and need unattended access for known endpoints, like office PCs that must be recovered without waiting for the user. It is also a good fit for help desks that prioritize fast session initiation and predictable session UX over deep integration into ITSM and identity ecosystems.
- +Fast attended session start with predictable control handoff
- +Multi-monitor interaction keeps technician focus during support
- +Encrypted connections for interactive sessions and file actions
- +Unattended access uses persistent device profiles
- –Automation and API extensibility are limited versus platform-style remote tools
- –Deep ITSM and identity federation integrations are not the focus
- –Large-scale governance needs extra processes beyond the core console
- –Advanced enterprise reporting depth is thinner than dedicated admin suites
Small IT help desks
Handle recurring workstation issues quickly
Faster issue resolution
Field support teams
Recover devices after user lockouts
Reduced downtime
Show 1 more scenario
Operations teams
Maintain remote access for staging PCs
Lower operational friction
Persistent endpoints enable repeat troubleshooting on headless server-adjacent machines without repeated pairing steps.
Best for: Fits when help desks need quick attended and unattended remote control without heavy admin platform overhead.
More related reading
TeamViewer
enterpriseRemote desktop access and support platform.
Session recording with reviewable support history for compliance-oriented helpdesk processes.
TeamViewer fits organizations that need fast helpdesk sessions with repeatable workflows across Windows, macOS, and Linux endpoints. The product supports attended remote control, unattended access for headless systems, and session recording to provide an audit trail for support interactions. Integration depth is strongest around centralized management for endpoint inventory, user permissions, and policy enforcement in managed environments.
A key tradeoff is that strong governance and automation require deliberate setup through its management and policy layers. TeamViewer works well when support teams need reliable attended sessions and optional unattended remediation, such as resolving issues on field machines between calls.
For latency tolerance, TeamViewer is usable over constrained links but performs better when session settings are tuned to reduce bandwidth and when multi-monitor layouts are handled deliberately.
- +Attended and unattended workflows cover both helpdesk and headless remediation
- +Session recording provides a reviewable support audit trail
- +Cross-platform endpoint access supports mixed OS fleets
- +Built-in file transfer reduces context switching during support
- –Governance and policy enforcement require upfront configuration discipline
- –API and automation coverage is narrower for deep custom integrations than general-purpose automation stacks
- –Bandwidth usage can become a constraint without session tuning
- –Complex permission setups can slow new admin onboarding
IT helpdesk teams
Handle recurring end-user issues
Lower repeat troubleshooting effort
Managed service providers
Support many client endpoint fleets
Consistent access governance
Show 2 more scenarios
Infrastructure and operations
Recover services on unattended servers
Faster incident response
Apply unattended remote access for headless maintenance and remote reboot workflows.
Compliance-focused support orgs
Maintain support session evidence
Improved case defensibility
Store recorded session artifacts for later review of support actions and operator behavior.
Best for: Fits when helpdesk teams need attended control plus unattended access under managed access policies.
AnyDesk
SMBLightweight remote desktop software.
AnyDesk session recording combined with a session audit trail for post-access review.
AnyDesk provides endpoint agent deployment for Windows, macOS, Linux, and mobile clients, which supports attended support and unattended access in one operational model. Session features cover multi-monitor handling, clipboard redirection, and file transfer within the same remote session so support workflows stay inside one tool. For governance needs, AnyDesk supports session recording and a session audit trail that administrators can review after access events.
A tradeoff appears in mixed-protocol estates where Microsoft Remote Desktop aligns to native RDP features and GPO-driven controls. AnyDesk fits best when help desks must deliver quick interactive remote control across heterogeneous devices, such as Windows workstations plus Linux servers with occasional remote reboot needs.
- +Fast session responsiveness on constrained links
- +Unattended access with remote reboot workflows
- +Integrated clipboard and file transfer inside sessions
- +Session recording plus an accessible session audit trail
- –Admin governance depth trails enterprise RDP stacks
- –Protocol interoperability differs from RDP-only estates
- –Automation and API surface are less extensive than dedicated RMM tools
- –GPU acceleration benefits can vary by endpoint and workload
IT help desks
Quick attended support on mixed endpoints
Fewer back-and-forths per issue
Systems teams
Unattended maintenance with remote reboot
Reduced downtime windows
Show 1 more scenario
Security and compliance teams
Review recorded sessions after access
Clearer accountability trails
Auditable session timelines support investigations into who accessed which endpoint and when.
Best for: Fits when a help desk needs quick attended control across mixed endpoint platforms.
Chrome Remote Desktop
SMBBrowser-based remote desktop from Google.
Unattended access uses a browser-mediated access code and remote-host registration tied to Google accounts.
Chrome Remote Desktop links a browser-based controller to a remote machine using Google accounts and per-device access codes, which makes it distinct from tools that center on a dedicated management console. It supports both attended screen sharing and unattended access, with session initiation and access permissions handled through the Chrome Remote Desktop flow.
Multi-monitor handling generally follows the remote OS display configuration, and sessions run on a dedicated remote client without requiring third-party agents beyond the remote host setup. Connection behavior is mediated through Google’s infrastructure, which simplifies setup for ad hoc support but limits deeper on-prem deployment options.
- +Attended and unattended access flows work from a browser controller session
- +Access is gated by the account or access code flow for each remote host
- +Remote host setup is lightweight compared with full remote-management stacks
- +Cross-platform controller access uses the Chrome session model
- –No built-in admin portal for RBAC, audits, or device-group governance
- –Unattended access requires per-device setup rather than a centrally provisioned fleet
- –File transfer options are limited compared with dedicated remote control suites
- –Latency tuning and bandwidth throttling controls are minimal
Best for: Fits when small teams need quick attended help and a handful of unattended endpoints without device fleet governance.
ConnectWise Control
enterpriseRemote support and access software.
Audit trail visibility tied to technician actions across managed support sessions for governance and internal investigations.
ConnectWise Control enables attended and unattended remote desktop sessions from an endpoint agent that supports common admin workflows like screen sharing, remote control, and file exchange. It adds governance features for session control, including role-based access and audit trail visibility across technicians.
Admins can manage connectivity through a gateway-oriented deployment model that reduces exposure of endpoints while still allowing inbound support paths. The product is designed to fit MSP-style help desks that need repeatable session handling for support tickets and recurring customer endpoints.
- +Role-based access controls limit which technicians can start and manage sessions
- +Session audit trail helps trace support activity across technicians and customers
- +Gateway-oriented deployment can keep inbound connectivity centralized
- +Multi-monitor remote control supports real-world administrative desktops
- –Initial setup requires careful routing and policy alignment across endpoints
- –Advanced automation needs more configuration work than simpler remote tools
- –Session recording and long retention workflows increase operational overhead
- –Unattended access onboarding can be slower for large endpoint fleets
Best for: Fits when MSP help desks need permissioned access, session audit trails, and gateway-managed connectivity for repeated support work.
Remote Utilities
SMBRemote desktop suite for IT pros.
Endpoint-side agent configuration enables unattended sessions without requiring a hosted relay for basic connectivity.
Remote Utilities is a desktop remote control tool focused on on-premises deployment and agent-based unattended access for managed endpoint environments. It supports attended sessions and unattended remote sessions with session control features like remote reboot and multi-monitor handling.
The software also includes file transfer and screen sharing for operational tasks that need direct endpoint interaction without a third-party hosted gateway. Administrative control centers on configuring agents per endpoint and managing who can connect through permissions.
- +Unattended access through installed endpoint agents for hands-off operations
- +On-premises style deployment avoids relying on a cloud broker for routing
- +Remote reboot and session control support common IT maintenance workflows
- +Multi-monitor handling keeps support sessions usable across larger displays
- –Central administration requires more endpoint configuration discipline
- –Advanced setups can feel heavier than tools optimized for quick installs
- –Session management features depend on configuration choices made ahead of time
- –Workflow coverage can be narrower than remote suites with broader integrations
Best for: Fits when IT teams run endpoint-heavy environments and need unattended control with agent deployment.
NoMachine
enterpriseHigh-performance remote desktop tool.
Wake-on-LAN plus unattended session support for headless hosts reduces manual on-site restart steps.
NoMachine focuses on remote desktop control plus strong session lifecycle features like wake-on-LAN and headless server support for unattended endpoints. It supports cross-platform remote access using its own connection and display stack, with options for multi-monitor handling, clipboard redirection, and file transfer during sessions.
Admin control centers on gateway-style deployment patterns and endpoint agent provisioning to reduce manual setup on managed machines. Built-in session recording and a session audit trail help verify activity over time.
- +Wake-on-LAN support enables unattended power-up before sessions start
- +Session recording and a session audit trail support investigation and verification
- +Headless server support fits console-only hosts and low-interaction systems
- +Consistent multi-monitor handling reduces layout surprises during support
- –Gateway deployment and endpoint provisioning require planning for managed fleets
- –Some advanced integration workflows depend on NoMachine-specific client behavior
- –File transfer workflows are session-scoped and less suitable for batch automation
- –Session policies like timeouts need careful configuration to match helpdesk practice
Best for: Fits when teams need unattended access with session recording and audit trails for managed endpoints.
RustDesk
SMBOpen source remote desktop software.
Self-hostable server components let organizations run their own connection broker and relay path for RustDesk sessions.
RustDesk is a desktop remote control tool that pairs a native endpoint agent with a connection broker and relay options, which can reduce dependency on a single vendor relay path. The product supports both attended sessions and unattended access via registered endpoints, plus common helpdesk workflows like screen sharing and file transfer.
RustDesk also targets cross-platform administration with a single control surface for managing remote endpoints and session permissions. Compared with mainstream commercial remote control suites, it offers deeper deployment flexibility through self-hostable components rather than a fully closed managed model.
- +Works with self-hosted infrastructure options for connection brokerage and relaying
- +Unattended access uses persistent endpoint registration rather than ad hoc invites
- +Cross-platform agent support covers common Windows, macOS, and Linux helpdesk needs
- +Clipboard and file transfer features fit day-to-day support workflows
- –RBAC and audit log depth is not as comprehensive as top enterprise remote control suites
- –Session recording is not as standardized across deployments as in larger commercial tools
- –Multi-monitor behavior can vary by endpoint OS and graphics driver settings
- –Gateway deployment requires more setup discipline than fully managed products
Best for: Fits when teams need unattended access and self-hosted connectivity control without locking into a single vendor relay path.
Splashtop
SMBRemote access for business and education.
Centralized admin console for endpoint onboarding and access configuration across managed devices.
Splashtop provides attended and unattended desktop remote control with endpoint agents for Windows and macOS. It supports multi-monitor viewing, session controls, and interactive work like screen sharing plus remote input during live support.
Admins get centralized management via Splashtop’s admin console for device onboarding, access rules, and session visibility. Compared with mainstream peers, its governance depth and deployment options can fit organizations that need more control over who connects and from where.
- +Attended and unattended workflows cover both help desk and background access
- +Multi-monitor session handling keeps layouts usable during remote work
- +Admin console centralizes endpoint management and access configuration
- +Interactive controls support common support tasks like remote input and viewing
- –Unattended onboarding requires endpoint agent installation per device
- –Advanced policy controls for large enterprises can feel less granular than top-tier tools
- –Gateway relay options add deployment steps for tightly controlled networks
- –Session recording and audit trail coverage may require specific configuration
Best for: Fits when IT needs attended plus unattended remote access with centralized onboarding and practical session controls.
GoToMyPC
SMBRemote access for individual computers.
Remote reboot for managed endpoints reduces downtime when a session cannot be recovered in place.
GoToMyPC is a desktop remote control tool tailored to quick access for individual endpoints and small office setups. Its core workflow centers on attended and unattended access through an endpoint agent, with remote reboot and session control features that fit helpdesk-style troubleshooting.
The product also supports cross-platform clients for users who need to connect from different devices. Compared with remote control suites that offer broader multi-admin governance, GoToMyPC emphasizes direct endpoint access rather than deep enterprise admin automation.
- +Fast end-user connection workflow for typical helpdesk troubleshooting
- +Unattended access support for endpoints that need later attention
- +Remote reboot capability helps recover stalled machines
- +Cross-platform client availability for operator-side flexibility
- –Limited visible admin automation compared with higher-ranked rivals
- –Gateway-style deployment options are not the focus of the product
- –Audit and governance depth lags behind enterprise-grade remote suites
- –Connection experience depends on endpoint readiness and agent stability
Best for: Fits when a small IT team needs frequent unattended endpoint access with simple operator workflows.
Conclusion
After evaluating 10 remote and hybrid work in industry, Supremo stands out as our overall top pick — it scored highest across our combined criteria of features, ease of use, and value, which is why it sits at #1 in the rankings above.
Use the comparison table and detailed reviews above to validate the fit against your own requirements before committing to a tool.
How to Choose the Right desktop remote control software
Desktop remote control software is used to run attended support sessions and unattended access for headless or off-hours remediation, so the deciding factors often land on session workflow control and governance behavior. This guide covers Supremo, TeamViewer, AnyDesk, Chrome Remote Desktop, ConnectWise Control, Remote Utilities, NoMachine, RustDesk, Splashtop, and GoToMyPC, with a speed and ease ranking emphasis that keeps AnyDesk, TeamViewer, and Microsoft Remote Desktop as reference points.
Supremo is included as the top-ranked tool in this set, while TeamViewer and AnyDesk are highlighted for how quickly support teams can switch between attended and unattended access. The coverage also tracks when session history features like recording and audit trails exist alongside admin controls that help prevent policy drift.
Desktop remote control software for attended support and unattended access
Desktop remote control software lets help desks view and control remote endpoints for attended troubleshooting and for unattended sessions that can run without the user present. Many tools also include unattended access profiles, session start workflows, multi-monitor handling, and operator-side session handoff designed for support throughput.
Supremo focuses on persistent unattended access profiles that let operators initiate sessions without requiring user interaction, which fits workflows where quick attended or unattended control must start reliably. TeamViewer adds session recording tied to a reviewable support history for compliance-oriented helpdesk processes, while AnyDesk pairs fast session responsiveness with unattended access workflows that include remote reboot when endpoints need recovery.
Desktop remote control features that determine workflow control and governance
Remote desktop tools succeed when operators can switch between attended control and unattended access without breaking session intent. The difference shows up in how quickly sessions start, how access is gated, and how session history stays reviewable after support actions.
Unattended access model and how session initiation behaves
Supremo uses persistent unattended access profiles that let operators initiate sessions without user interaction. Chrome Remote Desktop uses browser-mediated access codes and remote-host registration tied to Google accounts, which changes how endpoints are onboarded compared with profile-based tools.
Session recording and reviewable support history
TeamViewer provides session recording plus a reviewable support history that supports compliance-oriented helpdesk processes. AnyDesk also combines session recording with a session audit trail for post-access review.
Admin controls for technician permissions and access policy enforcement
ConnectWise Control includes role-based access controls that limit which technicians can start and manage sessions. Supremo delivers faster attended session start with predictable control handoff, but its automation and API extensibility are limited versus platform-style remote tools.
Automation and API surface for operational integration
Supremo scores highest on ease and emphasizes unattended profiles, but automation and API extensibility are limited compared with broader automation stacks. TeamViewer offers attended and unattended workflows plus recording, but governance and policy enforcement require upfront configuration discipline and its API coverage is narrower for deep custom integrations.
Gateway and provisioning shape for managed fleets
NoMachine supports wake-on-LAN plus unattended session support for headless hosts, but gateway deployment and endpoint provisioning require planning for managed fleets. RustDesk adds self-hostable server components for connection brokering and relay path control, which changes how onboarding and routing are managed for unattended access.
Connectivity responsiveness on constrained links
AnyDesk is designed for fast session responsiveness on constrained connections, which helps when bandwidth and latency fluctuate during helpdesk support. Supremo focuses on predictable control handoff for attended sessions, which reduces operator friction but does not center deep automation extensibility.
How to choose desktop remote control software by workflow and governance
Selection should start with the session workflow that the support team runs most days. The right tool depends on whether unattended access needs persistent operator-initiated profiles or code-based registration that relies on per-device setup.
Pick the unattended access initiation pattern that matches daily operations
If operators must start sessions without user interaction using pre-established access, Supremo fits because it uses persistent unattended access profiles. If the work is driven by browser-based access codes and Google account tied host registration, Chrome Remote Desktop fits small teams that want attended help plus a limited number of unattended endpoints.
Decide whether compliance needs recorded sessions tied to support history
If compliance-oriented helpdesk work needs session recording plus a reviewable support history, TeamViewer is a direct match. If the requirement is recording plus an audit trail for post-access review, AnyDesk provides that combination while also supporting unattended access workflows that include remote reboot.
Choose the governance depth for technician-level permissioning
If technician permissioning must be enforced with role-based access controls that restrict who can start and manage sessions, ConnectWise Control is the governance-first choice. If governance enforcement can rely on operators following process rules rather than deeply configured policy controls, Supremo’s unattended profiles can still deliver fast control handoff with less emphasis on enterprise identity federation depth.
Select the integration path based on how much automation is required
If the environment needs deep automation integration via a broad API surface, TeamViewer’s narrower automation and API coverage can limit deep custom integration compared with more platform-style stacks. If the workflow mainly depends on reliable unattended profiles and fast attended starts, Supremo’s limited automation and API extensibility may still be acceptable.
Match fleet onboarding effort to the deployment shape
If headless endpoints need unattended access starting before onsite intervention, NoMachine’s wake-on-LAN support is a fit, but gateway deployment and endpoint provisioning require planning. If the organization must run its own connection broker and relay path with self-hosted server components, RustDesk changes the deployment shape away from vendor relays.
Who desktop remote control software fits best
Desktop remote control software is most valuable when helpdesks need fast attended sessions and also need unattended remediation for endpoints that are off-hours or headless. The difference between tools shows up when governance is light versus when technician permissions and audit trails are required.
Help desks that need rapid attended control plus immediate unattended remediation
Supremo fits teams that prioritize predictable attended session start and persistent unattended access profiles that let operators initiate without user interaction. AnyDesk also supports unattended access with remote reboot while maintaining fast session responsiveness on constrained links.
Compliance-oriented support operations that need recorded session history
TeamViewer supports session recording tied to reviewable support history for compliance-oriented helpdesk processes. AnyDesk also pairs session recording with a session audit trail for post-access review.
MSPs and service orgs that must enforce technician-level permissions during support
ConnectWise Control provides role-based access controls that limit which technicians can start and manage sessions. It also includes session audit trail visibility tied to technician actions across managed support sessions.
Small IT teams that want simple unattended access for a limited endpoint count
Chrome Remote Desktop fits small teams that want attended help and a handful of unattended endpoints using browser access codes and Google account tied host registration. GoToMyPC fits when a small team needs frequent unattended endpoint access with simple operator workflows and remote reboot for lost sessions.
Enterprises that must control routing and broker infrastructure
RustDesk supports self-hostable server components for connection brokerage and relaying, which suits organizations that want to run their own infrastructure. Remote Utilities supports endpoint-side agent configuration to enable unattended sessions without relying on a hosted relay for basic connectivity.
Common buying pitfalls for desktop remote control software
Mistakes usually happen when teams buy for one workflow and discover later that governance or onboarding effort does not match their operating model. Another frequent failure is assuming all tools offer the same depth of policy controls and session history behavior.
Choosing a tool based on attended speed and overlooking unattended access governance requirements.
Supremo’s persistent unattended access profiles can drive fast unattended starts, but its automation and API extensibility are limited versus platform-style tools. TeamViewer covers attended and unattended workflows plus session recording, but governance and policy enforcement require upfront configuration discipline.
Assuming all unattended options come from centrally provisioned fleets without per-device setup.
Chrome Remote Desktop gates unattended access through browser-mediated access code flow and remote-host registration tied to Google accounts, which does not replace per-device setup. Remote Utilities relies on endpoint-side agent configuration, so central administration depends on disciplined endpoint configuration.
Overestimating how much deep integration automation is available for ticketing or custom workflows.
Supremo’s standout is unattended profiles and fast control handoff, but automation and API extensibility are limited. TeamViewer also has narrower API and automation coverage for deep custom integrations than general-purpose automation stacks.
Ignoring onboarding and routing planning when a gateway-style deployment is required.
NoMachine supports wake-on-LAN plus unattended sessions, but gateway deployment and endpoint provisioning require planning for managed fleets. ConnectWise Control includes routing and policy alignment needs during initial setup that require careful alignment across endpoints.
Picking a self-hosting approach without aligning it to audit and permission needs.
RustDesk supports self-hosted server components for connection brokerage and relaying, but RBAC and audit log depth are not as comprehensive as top enterprise remote control suites. If audit depth and technician permissioning are non-negotiable, ConnectWise Control and TeamViewer align more directly with those governance and session history expectations.
How We Selected and Ranked These Tools
We evaluated Supremo, TeamViewer, AnyDesk, Chrome Remote Desktop, ConnectWise Control, Remote Utilities, NoMachine, RustDesk, Splashtop, and GoToMyPC using features at 40% weight, ease at 30% weight, and value at 30% weight. Ease reflects how quickly technicians can start attended and unattended sessions and keep multi-monitor interaction usable during support work.
Features reflect session recording or session audit trail capability, unattended access workflow design, and governance behavior such as role-based access controls and policy enforcement readiness. Supremo ranked highest because its persistent unattended access profiles support operator-initiated sessions without requiring user interaction and it enables fast attended session start with predictable control handoff for support teams.
Frequently Asked Questions About desktop remote control software
Which tool starts fastest for attended screen sharing when the helpdesk is already on a call?
How does unattended access differ between Supremo and NoMachine?
What breaks if session recording is required for regulated support and an organization uses Chrome Remote Desktop?
When should an organization choose RustDesk over a fully managed relay model like AnyDesk or TeamViewer?
How do SSO and identity controls typically differ between ConnectWise Control and Microsoft Remote Desktop?
What tradeoff appears when gateway-based connectivity is required for repeated MSP support work?
How should teams evaluate file transfer behavior during live support across TeamViewer and Supremo?
Which tool is a better fit for multi-monitor handling in attended support, AnyDesk or Splashtop?
How do admins handle unattended endpoints when wake-on-LAN and headless hosts are part of the rollout plan?
Tools reviewed
Primary sources checked during evaluation.
Referenced in the comparison table and product reviews above.
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