Quick Overview
- 1#1: ServiceTitan - Comprehensive field service management platform that handles scheduling, dispatching, invoicing, and inventory for commercial equipment service technicians.
- 2#2: ServiceTrade - Mobile-first FSM software designed for commercial service contractors, featuring real-time asset tracking and service history for food equipment maintenance.
- 3#3: FieldEdge - Specialized field service software for HVAC, refrigeration, and appliance repair, with strong QuickBooks integration and mobile dispatching.
- 4#4: Housecall Pro - User-friendly FSM tool for service pros, offering scheduling, payments, and GPS tracking ideal for commercial kitchen equipment servicing.
- 5#5: Jobber - Cloud-based software for field service businesses, streamlining quoting, scheduling, and client communication for equipment repair services.
- 6#6: Service Fusion - All-in-one FSM platform with inventory management, CRM, and flat-rate pricing tailored for appliance and equipment service companies.
- 7#7: SuccessWare - Robust FSM solution for HVAC and commercial refrigeration services, including advanced dispatching and profitability tracking.
- 8#8: Commusoft - Integrated FSM software for trades like refrigeration and food equipment repair, with engineer scheduling and asset management features.
- 9#9: Kickserv - Affordable field service app for scheduling jobs, managing technicians, and invoicing commercial equipment service operations.
- 10#10: ServiceM8 - Simple job management software for service businesses, supporting scheduling, job cards, and integrations for food equipment servicing.
We ranked these tools based on features (including mobile compatibility and integration with critical systems), ease of use for technicians, and overall value, ensuring they deliver reliable performance for commercial food equipment service operations.
Comparison Table
This comparison table outlines key features, benefits, and practical use cases of popular commercial food equipment service software, featuring tools like ServiceTitan, ServiceTrade, FieldEdge, Housecall Pro, Jobber, and more. It equips readers to identify the right solution for their needs, whether focused on scheduling, invoicing, or inventory management, streamlining operations in the food service industry.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | ServiceTitan Comprehensive field service management platform that handles scheduling, dispatching, invoicing, and inventory for commercial equipment service technicians. | enterprise | 9.4/10 | 9.6/10 | 8.7/10 | 8.9/10 |
| 2 | ServiceTrade Mobile-first FSM software designed for commercial service contractors, featuring real-time asset tracking and service history for food equipment maintenance. | enterprise | 9.1/10 | 9.4/10 | 8.9/10 | 8.6/10 |
| 3 | FieldEdge Specialized field service software for HVAC, refrigeration, and appliance repair, with strong QuickBooks integration and mobile dispatching. | specialized | 8.7/10 | 9.2/10 | 8.1/10 | 8.4/10 |
| 4 | Housecall Pro User-friendly FSM tool for service pros, offering scheduling, payments, and GPS tracking ideal for commercial kitchen equipment servicing. | specialized | 8.2/10 | 8.0/10 | 9.1/10 | 8.3/10 |
| 5 | Jobber Cloud-based software for field service businesses, streamlining quoting, scheduling, and client communication for equipment repair services. | specialized | 7.8/10 | 7.5/10 | 9.0/10 | 7.9/10 |
| 6 | Service Fusion All-in-one FSM platform with inventory management, CRM, and flat-rate pricing tailored for appliance and equipment service companies. | specialized | 8.3/10 | 8.6/10 | 8.4/10 | 7.9/10 |
| 7 | SuccessWare Robust FSM solution for HVAC and commercial refrigeration services, including advanced dispatching and profitability tracking. | specialized | 8.1/10 | 8.6/10 | 7.4/10 | 7.7/10 |
| 8 | Commusoft Integrated FSM software for trades like refrigeration and food equipment repair, with engineer scheduling and asset management features. | specialized | 8.2/10 | 8.7/10 | 8.0/10 | 7.8/10 |
| 9 | Kickserv Affordable field service app for scheduling jobs, managing technicians, and invoicing commercial equipment service operations. | other | 7.8/10 | 7.5/10 | 8.5/10 | 8.0/10 |
| 10 | ServiceM8 Simple job management software for service businesses, supporting scheduling, job cards, and integrations for food equipment servicing. | specialized | 7.6/10 | 7.5/10 | 8.5/10 | 7.2/10 |
Comprehensive field service management platform that handles scheduling, dispatching, invoicing, and inventory for commercial equipment service technicians.
Mobile-first FSM software designed for commercial service contractors, featuring real-time asset tracking and service history for food equipment maintenance.
Specialized field service software for HVAC, refrigeration, and appliance repair, with strong QuickBooks integration and mobile dispatching.
User-friendly FSM tool for service pros, offering scheduling, payments, and GPS tracking ideal for commercial kitchen equipment servicing.
Cloud-based software for field service businesses, streamlining quoting, scheduling, and client communication for equipment repair services.
All-in-one FSM platform with inventory management, CRM, and flat-rate pricing tailored for appliance and equipment service companies.
Robust FSM solution for HVAC and commercial refrigeration services, including advanced dispatching and profitability tracking.
Integrated FSM software for trades like refrigeration and food equipment repair, with engineer scheduling and asset management features.
Affordable field service app for scheduling jobs, managing technicians, and invoicing commercial equipment service operations.
Simple job management software for service businesses, supporting scheduling, job cards, and integrations for food equipment servicing.
ServiceTitan
enterpriseComprehensive field service management platform that handles scheduling, dispatching, invoicing, and inventory for commercial equipment service technicians.
Intelligent Dispatching that matches technician skills, location, and equipment history to food service calls for optimal efficiency
ServiceTitan is a robust field service management platform tailored for commercial service businesses, including those specializing in food equipment repair and maintenance for restaurants, hotels, and food processors. It streamlines dispatching, scheduling, technician routing, invoicing, and inventory management to handle complex repairs on ovens, fryers, refrigeration units, and other kitchen appliances efficiently. With deep analytics, CRM integration, and mobile tools, it provides real-time visibility into operations, profitability, and customer service.
Pros
- Comprehensive dispatching and GPS-optimized routing ideal for multi-location food service calls
- Advanced mobile app with parts inventory tracking for on-site repairs
- True Profitability reporting and QuickBooks integration for precise financial insights
Cons
- High cost may overwhelm small service providers
- Steep learning curve during initial setup and training
- Overkill customization options for basic food equipment servicing needs
Best For
Mid-to-large commercial food equipment service companies with 10+ technicians needing scalable, enterprise-grade management.
Pricing
Custom quote-based pricing; typically $265+ per technician/month with implementation fees starting at $10,000+.
ServiceTrade
enterpriseMobile-first FSM software designed for commercial service contractors, featuring real-time asset tracking and service history for food equipment maintenance.
ServiceTrade 360° for complete real-time visibility into every job, enabling instant collaboration between technicians, dispatchers, and customers
ServiceTrade is a cloud-based field service management platform tailored for commercial service industries, including food equipment repair and maintenance. It enables efficient scheduling, dispatching, mobile technician tools, asset tracking, and customer portals to streamline operations from job initiation to invoicing. For commercial food equipment services, it excels in preventive maintenance scheduling, compliance documentation, parts inventory, and detailed service histories to minimize downtime and ensure food safety standards.
Pros
- Robust mobile app with real-time updates and photo documentation for technicians
- Comprehensive asset and preventive maintenance management ideal for food equipment fleets
- Strong customer portal for self-service scheduling and transparent communication
Cons
- Pricing can be high for smaller operations without volume discounts
- Initial setup and integrations require time and IT support
- Reporting customization is powerful but complex for non-experts
Best For
Mid-sized commercial food equipment service companies needing scalable dispatching, asset tracking, and customer engagement tools.
Pricing
Custom quote-based pricing, typically $125-$250 per user/month depending on features, users, and contract length; no public tiers.
FieldEdge
specializedSpecialized field service software for HVAC, refrigeration, and appliance repair, with strong QuickBooks integration and mobile dispatching.
Color-coded dispatching board with automated routing and technician ETA predictions
FieldEdge is a robust field service management software designed for commercial service contractors, including those specializing in food equipment repair and maintenance. It streamlines dispatching, scheduling, technician routing, invoicing, inventory tracking, and customer management through an intuitive web dashboard and mobile app. Ideal for handling service calls on commercial kitchens, ovens, fryers, and refrigeration units, it supports preventive maintenance, parts ordering, and QuickBooks integration for seamless financial workflows.
Pros
- Powerful dispatching with real-time GPS tracking and drag-and-drop scheduling
- Strong mobile app supporting offline access and work order completion
- Seamless integrations with QuickBooks, parts suppliers, and payment processors
Cons
- Interface feels somewhat dated compared to modern competitors
- Steeper learning curve for non-tech-savvy users
- Pricing can be prohibitive for very small teams under 5 technicians
Best For
Mid-sized commercial food equipment service companies with 10+ technicians needing advanced dispatching and accounting integration.
Pricing
Custom quotes starting at ~$165 per technician/month, with tiers based on users and features; annual contracts often discounted.
Housecall Pro
specializedUser-friendly FSM tool for service pros, offering scheduling, payments, and GPS tracking ideal for commercial kitchen equipment servicing.
Real-time GPS dispatching and route optimization for efficient travel to restaurant and commercial kitchen service calls
Housecall Pro is a comprehensive field service management software platform designed primarily for home and commercial service businesses, offering tools for scheduling, dispatching, invoicing, and payments. For commercial food equipment service providers, it enables efficient technician dispatching to restaurant kitchens, job tracking via a mobile app, and QuickBooks integration for financial management. While versatile, it lacks deep specialization in food service compliance or equipment-specific parts catalogs, making it a solid generalist solution.
Pros
- Intuitive scheduling and real-time dispatching with GPS tracking ideal for on-site equipment repairs
- Robust mobile app for technicians to access job details, capture signatures, and process payments
- Seamless integrations with QuickBooks and other tools for streamlined invoicing and inventory basics
Cons
- Limited niche features like food safety compliance tracking or commercial kitchen equipment databases
- Inventory management is basic and may not suffice for complex parts tracking in food service
- Pricing scales per user, which can add up for larger teams without advanced customization
Best For
Small to mid-sized commercial food equipment service companies seeking an user-friendly all-in-one platform for general field operations without needing heavy specialization.
Pricing
Starts at $65/user/month (Essentials plan) up to $225+/user/month (Max plan), with annual discounts and a free trial; additional fees for premium features.
Jobber
specializedCloud-based software for field service businesses, streamlining quoting, scheduling, and client communication for equipment repair services.
Real-time GPS tracking and intelligent auto-scheduling based on technician location and skills
Jobber is a versatile field service management software that helps businesses streamline scheduling, dispatching, invoicing, and customer management for on-site services like commercial food equipment repairs and maintenance. It provides a mobile app for technicians to access job details, capture signatures, and process payments in real-time, along with integrations for accounting tools like QuickBooks. While not specifically tailored for the food service industry, it offers a solid general-purpose platform for service operations.
Pros
- Intuitive drag-and-drop scheduling and dispatching
- Strong mobile app for field technicians
- Seamless invoicing, payments, and QuickBooks integration
Cons
- Lacks industry-specific tools for food equipment compliance or parts catalogs
- Limited advanced inventory management for specialized parts
- Pricing scales quickly with additional users
Best For
Small to mid-sized commercial food equipment service providers seeking an easy-to-use, all-in-one field service tool without needing deep niche customization.
Pricing
Starts at $49/month (Core, 1 user), Connect $149/month, Grow $349/month, plus $49 per additional user (billed annually).
Service Fusion
specializedAll-in-one FSM platform with inventory management, CRM, and flat-rate pricing tailored for appliance and equipment service companies.
Visual drag-and-drop scheduler with color-coded job boards and automated dispatching optimized for high-volume service calls
Service Fusion is a cloud-based field service management platform tailored for service businesses, including commercial food equipment repair and maintenance. It provides drag-and-drop scheduling, technician dispatching with GPS tracking, inventory management for parts like fryer components or oven igniters, and automated invoicing. The software supports preventive maintenance contracts, work order tracking, and customer portals, helping streamline operations from service calls to payments.
Pros
- Intuitive drag-and-drop scheduling and real-time GPS dispatching for efficient technician routing
- Robust mobile app with inventory scanning and on-site invoicing for food equipment repairs
- Strong integrations with QuickBooks and parts suppliers for seamless operations
Cons
- Pricing scales quickly with number of technicians, less ideal for solo operators
- Mobile app can experience occasional sync delays during peak usage
- Reporting and custom analytics lack depth compared to enterprise-level competitors
Best For
Mid-sized commercial food equipment service companies with multiple technicians needing reliable scheduling and mobile tools.
Pricing
Starts at $194/month (up to 3 techs), Pro at $294/month, Enterprise at $594+/month; billed annually with custom quotes available.
SuccessWare
specializedRobust FSM solution for HVAC and commercial refrigeration services, including advanced dispatching and profitability tracking.
Extensive foodservice equipment database with automated warranty lookups and OEM parts integration
SuccessWare is a specialized field service management software tailored for commercial food equipment service companies, offering tools for scheduling, dispatching, technician mobility, inventory tracking, and invoicing. It includes industry-specific features like equipment databases, warranty management, and parts catalogs for brands such as Hobart and True. The platform streamlines operations from service calls to billing, with strong integration for QuickBooks and preventive maintenance scheduling.
Pros
- Highly specialized for foodservice equipment with detailed parts and warranty tracking
- Robust mobile app for technicians with GPS dispatching and real-time updates
- Comprehensive inventory management integrated with service workflows
Cons
- Interface feels dated compared to modern competitors
- Pricing can be steep for smaller businesses without tiered plans
- Limited third-party integrations beyond core accounting tools
Best For
Mid-sized commercial food equipment service companies needing industry-specific tools for repair, maintenance, and parts management.
Pricing
Quote-based pricing, typically $125-$225 per user per month depending on modules and company size.
Commusoft
specializedIntegrated FSM software for trades like refrigeration and food equipment repair, with engineer scheduling and asset management features.
PartsMatrix integration for real-time OEM parts pricing, availability, and direct ordering within service tickets
Commusoft is a specialized field service management (FSM) software tailored for commercial kitchen, refrigeration, and food equipment service companies. It offers tools for scheduling, dispatching, technician tracking via GPS-enabled mobile app, inventory management with PartsMatrix for OEM parts, and automated invoicing with QuickBooks integration. The platform also includes a customer portal for self-service requests and comprehensive reporting to optimize operations in this niche industry.
Pros
- Highly specialized for commercial food equipment with refrigeration-specific workflows
- Robust mobile app with GPS dispatching and offline capabilities
- Seamless QuickBooks integration and PartsMatrix for instant OEM parts lookup
Cons
- Pricing can be steep for very small teams under 5 technicians
- Customization requires setup assistance, leading to initial learning curve
- Fewer advanced AI-driven predictive features compared to top general FSM tools
Best For
Mid-sized commercial food equipment service companies (10-50 technicians) needing industry-tailored scheduling, parts management, and mobile dispatching.
Pricing
Subscription starts at $125/user/month (billed annually) for Core plan, up to $200+/user/month for Enterprise with custom features.
Kickserv
otherAffordable field service app for scheduling jobs, managing technicians, and invoicing commercial equipment service operations.
Visual drag-and-drop scheduler with real-time GPS technician tracking
Kickserv is a cloud-based field service management software tailored for small to medium-sized service businesses, offering scheduling, dispatching, invoicing, and customer relationship tools. It enables efficient job management for commercial food equipment services through mobile apps for technicians, GPS tracking, and QuickBooks integration. While versatile for general field services, it lacks deep specialization in food equipment compliance or parts catalogs.
Pros
- Intuitive drag-and-drop scheduling for quick job assignments
- Robust mobile app with offline capabilities for on-site technicians
- Seamless QuickBooks integration for streamlined invoicing and accounting
Cons
- Limited specialized features for food equipment like compliance tracking or sanitation logs
- Basic inventory management without advanced parts cataloging for commercial appliances
- Reporting tools lack depth for industry-specific analytics
Best For
Small to medium commercial food equipment service businesses seeking affordable, user-friendly general field service management without needing niche-specific tools.
Pricing
Starts at $59/month (Basic, 1 user), $149/month (Pro, up to 5 users), $299+/month (Premier, 10+ users); annual discounts available.
ServiceM8
specializedSimple job management software for service businesses, supporting scheduling, job cards, and integrations for food equipment servicing.
Drag-and-drop scheduling board with AI-powered automation for optimizing technician routes and job assignments
ServiceM8 is a cloud-based job management platform designed for field service businesses, offering tools for scheduling, dispatching technicians, tracking jobs, and handling invoicing via a robust mobile app. It excels in real-time visibility for service operations, including time tracking, material usage, and customer communication. For commercial food equipment service, it supports reactive repairs and basic maintenance scheduling but lacks deep industry-specific features like compliance logging or detailed asset histories.
Pros
- Intuitive mobile app with offline capabilities for technicians on-site
- Real-time scheduling and GPS dispatching for efficient job allocation
- Strong integrations with QuickBooks and Xero for seamless invoicing
Cons
- Limited native asset management for tracking equipment service histories
- No built-in parts inventory or procurement tools critical for equipment repairs
- Basic reporting without advanced analytics for service performance metrics
Best For
Small to medium commercial food equipment service providers needing straightforward mobile job management for field technicians without requiring specialized CMMS depth.
Pricing
Starts at $29/user/month (Basic), $99 (Essentials), $149 (Pro), $249 (Ultimate); annual billing in AUD, minimum 3 users.
Conclusion
After examining the top 10 commercial food equipment service software options, ServiceTitan emerges as the leading solution, offering a comprehensive platform that integrates scheduling, dispatching, invoicing, and inventory management seamlessly. ServiceTrade follows closely with its mobile-first design and real-time asset tracking, catering to businesses focused on on-the-go efficiency, while FieldEdge distinguishes itself with strong QuickBooks integration and specialized support for refrigeration services. Together, these tools highlight the diversity of needs in the market, ensuring every service provider can find a tailored fit.
Ready to elevate your service operations? Start with ServiceTitan to unlock streamlined workflows, improved profitability, and exceptional support for your commercial equipment service needs.
Tools Reviewed
All tools were independently evaluated for this comparison