Quick Overview
- 1#1: AlayaCare - Comprehensive end-to-end platform for home care agencies managing scheduling, billing, EVV, and caregiver compliance.
- 2#2: CareSmartz360 - All-in-one home care software with advanced scheduling, telehealth, billing, and caregiver management features.
- 3#3: AxisCare - User-friendly care management software focused on scheduling, client tracking, and caregiver payroll for private duty agencies.
- 4#4: Aline - Modern home care platform offering real-time scheduling, EVV, billing, and caregiver communication tools.
- 5#5: ShiftCare - Rostering and care management software that streamlines scheduling, invoicing, and caregiver shifts for home care providers.
- 6#6: HHAeXchange - EVV-compliant platform for homecare management including scheduling, billing, and caregiver visit verification.
- 7#7: Homecare Homebase - Enterprise-grade software for home health agencies handling clinical documentation, scheduling, and caregiver management.
- 8#8: Thia - AI-powered caregiving platform for scheduling, training, and performance tracking of caregivers.
- 9#9: CareTime - Cloud-based home care software for managing caregiver schedules, client records, and HIPAA-compliant billing.
- 10#10: Birdie - Care coordination platform with scheduling, care plans, and caregiver monitoring for home care services.
We evaluated tools based on key features like scheduling, billing, compliance (e.g., EVV), caregiver communication, and user-friendliness, alongside reliability, adaptability to diverse business models, and overall value to ensure practical, high-performing options for every need.
Comparison Table
This comparison table examines key caregiver management software tools, such as AlayaCare, CareSmartz360, AxisCare, Aline, ShiftCare, and more, to guide users in selecting solutions that fit their care coordination and operational needs. Readers will learn about core features, usability, and support offerings, helping them make informed decisions to optimize daily workflows and elevate care delivery.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | AlayaCare Comprehensive end-to-end platform for home care agencies managing scheduling, billing, EVV, and caregiver compliance. | specialized | 9.5/10 | 9.8/10 | 9.2/10 | 9.3/10 |
| 2 | CareSmartz360 All-in-one home care software with advanced scheduling, telehealth, billing, and caregiver management features. | specialized | 9.2/10 | 9.6/10 | 8.7/10 | 8.9/10 |
| 3 | AxisCare User-friendly care management software focused on scheduling, client tracking, and caregiver payroll for private duty agencies. | specialized | 8.7/10 | 9.2/10 | 8.4/10 | 8.1/10 |
| 4 | Aline Modern home care platform offering real-time scheduling, EVV, billing, and caregiver communication tools. | specialized | 8.5/10 | 9.2/10 | 8.3/10 | 8.0/10 |
| 5 | ShiftCare Rostering and care management software that streamlines scheduling, invoicing, and caregiver shifts for home care providers. | specialized | 8.2/10 | 8.5/10 | 8.0/10 | 7.8/10 |
| 6 | HHAeXchange EVV-compliant platform for homecare management including scheduling, billing, and caregiver visit verification. | specialized | 8.2/10 | 8.7/10 | 7.6/10 | 7.9/10 |
| 7 | Homecare Homebase Enterprise-grade software for home health agencies handling clinical documentation, scheduling, and caregiver management. | enterprise | 8.1/10 | 8.7/10 | 7.4/10 | 7.8/10 |
| 8 | Thia AI-powered caregiving platform for scheduling, training, and performance tracking of caregivers. | specialized | 7.9/10 | 7.8/10 | 8.9/10 | 8.2/10 |
| 9 | CareTime Cloud-based home care software for managing caregiver schedules, client records, and HIPAA-compliant billing. | specialized | 8.1/10 | 8.3/10 | 8.5/10 | 7.8/10 |
| 10 | Birdie Care coordination platform with scheduling, care plans, and caregiver monitoring for home care services. | specialized | 8.1/10 | 8.5/10 | 7.9/10 | 7.7/10 |
Comprehensive end-to-end platform for home care agencies managing scheduling, billing, EVV, and caregiver compliance.
All-in-one home care software with advanced scheduling, telehealth, billing, and caregiver management features.
User-friendly care management software focused on scheduling, client tracking, and caregiver payroll for private duty agencies.
Modern home care platform offering real-time scheduling, EVV, billing, and caregiver communication tools.
Rostering and care management software that streamlines scheduling, invoicing, and caregiver shifts for home care providers.
EVV-compliant platform for homecare management including scheduling, billing, and caregiver visit verification.
Enterprise-grade software for home health agencies handling clinical documentation, scheduling, and caregiver management.
AI-powered caregiving platform for scheduling, training, and performance tracking of caregivers.
Cloud-based home care software for managing caregiver schedules, client records, and HIPAA-compliant billing.
Care coordination platform with scheduling, care plans, and caregiver monitoring for home care services.
AlayaCare
specializedComprehensive end-to-end platform for home care agencies managing scheduling, billing, EVV, and caregiver compliance.
AI-driven intelligent scheduling engine that automatically matches caregivers to shifts based on skills, preferences, geography, and predictive demand forecasting
AlayaCare is a comprehensive cloud-based homecare management platform designed specifically for home care agencies to optimize caregiver scheduling, visit tracking, and operational efficiency. It offers end-to-end tools including intelligent rostering, electronic visit verification (EVV), billing, payroll automation, and compliance management tailored to regulatory requirements across multiple regions. With mobile apps for caregivers and clients, plus caregiver portals, it enhances communication, reduces administrative burdens, and improves care delivery quality.
Pros
- Advanced AI-powered scheduling and smart matching for caregivers to optimize rostering and reduce overtime
- Seamless EVV compliance with GPS tracking and real-time visit verification across all 50 US states and Canada
- Integrated billing, payroll, and analytics for streamlined operations and data-driven insights
Cons
- Custom pricing can be steep for very small agencies under 10 caregivers
- Initial setup and data migration may require dedicated support and time
- Some advanced customizations need professional services add-ons
Best For
Mid-sized to large home care agencies seeking a scalable, all-in-one platform for caregiver management, compliance, and growth.
Pricing
Custom quote-based pricing starting at around $250/month for small agencies, scaling with users and features (typically $5-15 per caregiver/month plus setup fees).
CareSmartz360
specializedAll-in-one home care software with advanced scheduling, telehealth, billing, and caregiver management features.
AI-powered intelligent scheduling that optimizes caregiver assignments based on skills, location, and preferences
CareSmartz360 is a comprehensive cloud-based platform tailored for home care agencies, enabling efficient management of caregivers, clients, scheduling, billing, and compliance requirements. It features automated scheduling, electronic visit verification (EVV), payroll integration, and a robust mobile app for caregivers to clock in/out and document visits. The software also supports telehealth, reporting, and HIPAA-compliant data security, streamlining operations for growing agencies.
Pros
- All-in-one solution with strong EVV, billing, and scheduling automation
- Intuitive mobile app for caregivers enhancing field productivity
- HIPAA compliance and robust reporting for regulatory needs
Cons
- Steep initial learning curve and complex setup process
- Higher pricing may strain small agencies' budgets
- Customer support response times can be inconsistent
Best For
Mid-sized to large home care agencies seeking a scalable, feature-rich platform for caregiver management and compliance.
Pricing
Custom pricing starting at around $500/month based on agency size, users, and visits; enterprise plans available.
AxisCare
specializedUser-friendly care management software focused on scheduling, client tracking, and caregiver payroll for private duty agencies.
Integrated family portal allowing real-time visit updates, photo sharing, and e-signatures for a unique client-centric experience
AxisCare is a comprehensive cloud-based platform tailored for home care agencies, focusing on caregiver scheduling, electronic visit verification (EVV), billing, and client management. It streamlines operations with mobile apps for caregivers and families, ensuring compliance with state regulations and HIPAA standards. The software supports non-medical and private duty homecare, offering tools for payroll integration, telehealth, and reporting to boost efficiency and caregiver retention.
Pros
- Robust scheduling with drag-and-drop interface and auto-fill capabilities
- Advanced EVV with GPS, voice capture, and multi-state compliance
- Strong client and caregiver portals for transparency and communication
Cons
- Pricing scales quickly for larger agencies with per-visit fees
- Initial setup and customization can require support assistance
- Limited advanced analytics compared to enterprise competitors
Best For
Mid-sized home care agencies seeking scalable scheduling, EVV compliance, and family engagement tools without needing extensive technical expertise.
Pricing
Custom pricing starting at $35/user/month plus $1-3 per visit or client; free demo required for quotes.
Aline
specializedModern home care platform offering real-time scheduling, EVV, billing, and caregiver communication tools.
AI-powered scheduling engine that predicts demand and auto-matches caregivers to shifts in real-time
Aline is a workforce management platform tailored for healthcare staffing agencies and home care providers, focusing on caregiver scheduling, compliance, and operational efficiency. It offers tools for shift filling, credentialing management, electronic visit verification (EVV), and real-time communication via mobile apps. The software integrates billing, analytics, and forecasting to help agencies reduce administrative burdens and improve fill rates.
Pros
- Advanced AI-driven scheduling with high fill rates
- Comprehensive compliance and credentialing tracking
- Strong mobile app for caregivers and real-time updates
Cons
- Pricing can be high for smaller agencies
- Steep learning curve for full feature set
- Limited third-party integrations compared to competitors
Best For
Mid-sized home care agencies and staffing firms seeking scalable scheduling and compliance tools.
Pricing
Custom quote-based pricing, typically $50-150 per user/month depending on agency size and modules.
ShiftCare
specializedRostering and care management software that streamlines scheduling, invoicing, and caregiver shifts for home care providers.
NDIS rostering and claims automation that directly integrates with government portals for seamless funding management
ShiftCare is a cloud-based home care management platform tailored for agencies, enabling efficient rostering, scheduling, timesheet tracking, and client management. It supports compliance with NDIS funding requirements in Australia, including automated billing and claims processing, alongside a mobile app for caregivers to handle shifts on the go. The software also provides client portals, reporting tools, and telehealth integration to streamline operations for care providers.
Pros
- Robust NDIS-compliant rostering and automated billing
- User-friendly mobile app for caregivers with GPS check-ins
- Comprehensive reporting and compliance tracking
Cons
- Pricing can be steep for smaller agencies
- Some features heavily tailored to Australian regulations
- Occasional integration issues with third-party systems
Best For
Mid-sized home care agencies in Australia and New Zealand specializing in NDIS-funded services that need streamlined scheduling and compliance tools.
Pricing
Starts at AUD $99/month for Essentials plan, scaling to Enterprise with per-client or per-user fees (typically $5-15/user/month).
HHAeXchange
specializedEVV-compliant platform for homecare management including scheduling, billing, and caregiver visit verification.
Advanced multi-state EVV compliance with real-time visit verification and automated claims submission
HHAeXchange is a comprehensive homecare management platform tailored for agencies managing caregivers in home health and personal care services. It streamlines scheduling, electronic visit verification (EVV), timekeeping, billing, payroll, and compliance through an integrated web and mobile app ecosystem. The software supports caregiver onboarding, visit documentation, client management, and robust reporting to optimize operations and ensure regulatory adherence.
Pros
- Strong EVV compliance across multiple states
- Integrated billing, payroll, and scheduling
- Intuitive mobile apps for caregivers and office staff
Cons
- Steep learning curve for initial setup
- Pricing can be high for small agencies
- Limited customization options for reports
Best For
Medium to large home care agencies needing robust compliance and EVV tools.
Pricing
Custom pricing based on agency size, number of caregivers, and features; typically starts at $200-500/month with quotes required after demo.
Homecare Homebase
enterpriseEnterprise-grade software for home health agencies handling clinical documentation, scheduling, and caregiver management.
Fully integrated PointCare mobile solution for real-time clinical data capture, EVV, and caregiver communication
Homecare Homebase (HCHB) is a comprehensive enterprise software platform tailored for home health and hospice agencies, providing robust caregiver management tools such as advanced scheduling, electronic visit verification (EVV), and mobile workforce tracking. It integrates clinical documentation, compliance monitoring, payroll processing, and real-time analytics to streamline operations for caregivers and administrators. With a focus on regulatory adherence and scalability, HCHB supports agencies in managing large caregiver teams efficiently across multiple locations.
Pros
- Advanced scheduling and staffing optimization with real-time adjustments
- Integrated EVV, compliance tools, and mobile app for caregivers
- Comprehensive reporting, analytics, and seamless billing/payroll integration
Cons
- Steep learning curve due to complex interface
- High enterprise-level pricing unsuitable for small agencies
- Limited customization options without additional vendor support
Best For
Medium to large home health and hospice agencies needing a scalable, all-in-one platform for caregiver scheduling, compliance, and operations management.
Pricing
Custom enterprise pricing via quote, typically starting at $5,000+ per month based on agency size, users, and modules.
Thia
specializedAI-powered caregiving platform for scheduling, training, and performance tracking of caregivers.
AI Care Concierge providing 24/7 tailored advice on caregiving challenges
Thia (getthia.com) is an AI-powered platform tailored for family caregivers, offering tools to create personalized care plans, manage medications and appointments, and coordinate tasks among family members. It connects users to a network of vetted professional caregivers and provides 24/7 AI-driven advice through its Care Concierge. While strong for individual and family use, it focuses more on consumer-level coordination than enterprise-scale agency management.
Pros
- Intuitive mobile-first interface ideal for non-tech-savvy users
- AI Care Concierge for instant, personalized caregiving advice
- Seamless family sharing and collaboration features
Cons
- Limited scalability for agencies managing large caregiver teams
- Fewer integrations with EHR or payroll systems
- Relatively small network of professional caregivers
Best For
Families coordinating informal or small-scale professional care for aging loved ones at home.
Pricing
Free basic plan; Premium family plan at $29/month or $290/year.
CareTime
specializedCloud-based home care software for managing caregiver schedules, client records, and HIPAA-compliant billing.
Real-time GPS and voice verification for secure, fraud-proof visit clock-ins
CareTime (caretime.us) is a cloud-based caregiver management software tailored for non-medical home care agencies, offering tools for scheduling, electronic visit verification (EVV), billing, and payroll processing. It features a mobile app for caregivers to clock in/out with GPS and voice verification, real-time visit tracking, and client management to ensure compliance and efficiency. The platform helps streamline daily operations, reduce administrative burdens, and improve communication between office staff and field caregivers.
Pros
- Robust EVV with GPS and voice clock-in for compliance
- User-friendly mobile app for caregivers
- Integrated billing and payroll automation
Cons
- Limited advanced analytics and reporting
- Fewer third-party integrations compared to competitors
- Customization options could be more flexible
Best For
Small to mid-sized non-medical home care agencies needing an affordable, compliant solution for scheduling and EVV.
Pricing
Starts at $29/month base fee plus $1 per caregiver/month; enterprise plans available with custom quotes.
Birdie
specializedCare coordination platform with scheduling, care plans, and caregiver monitoring for home care services.
Evidential compliance platform that automatically generates audit-ready records from digital care notes and visits
Birdie is a cloud-based homecare management platform designed for care providers to optimize caregiver scheduling, care planning, and compliance. It enables digital rostering, real-time visit tracking, and evidential documentation to meet regulatory standards like CQC in the UK. The platform also supports family apps for updates and integrates with remote monitoring sensors for enhanced safety.
Pros
- Robust compliance and audit tools with evidential records
- Intuitive rostering and scheduling for efficient caregiver management
- Strong mobile app for caregivers and family engagement portal
Cons
- Pricing can be steep for smaller agencies
- Limited integrations with non-UK systems
- Steeper learning curve for advanced analytics features
Best For
Mid-sized UK homecare agencies prioritizing regulatory compliance and operational efficiency.
Pricing
Custom pricing starting around £5-10 per user/month, with enterprise plans upon request; free demo available.
Conclusion
The reviewed caregiver management tools provide strong solutions, with AlayaCare leading as the top choice due to its comprehensive end-to-end platform for home care agencies. CareSmartz360 and AxisCare stand out as excellent alternatives, offering advanced features like telehealth and user-friendly scheduling that cater to specific needs.
Explore AlayaCare to streamline your scheduling, billing, and compliance processes, and take a significant step toward enhancing care delivery and operational efficiency
Tools Reviewed
All tools were independently evaluated for this comparison
