Quick Overview
- 1#1: AxisCare - Cloud-based platform for home care agencies offering scheduling, EVV, billing, and caregiver management.
- 2#2: CareSmartz360 - Comprehensive home care software with EVV compliance, scheduling, billing, and telehealth integration.
- 3#3: Alora - All-in-one home health software for scheduling, point-of-care documentation, and Medicare billing.
- 4#4: Axxess - Home care management system with mobile apps, compliance tools, and integrated billing.
- 5#5: HHAeXchange - EVV and payer-focused home care platform for visit verification, scheduling, and reporting.
- 6#6: KanTime - Cloud home health software supporting clinical, financial, and operational management across payors.
- 7#7: HomeTrak - Home care CRM and management software with scheduling, billing, and caregiver tracking features.
- 8#8: WellSky - Enterprise platform for home health with analytics, interoperability, and population health tools.
- 9#9: Rosemark by Complia Health - Scheduling and HHA management software for non-medical home care agencies with payroll integration.
- 10#10: ShiftCare - Rostering and client management tool for home care with invoicing and compliance features.
Tools were selected and ranked based on comprehensive evaluation of core features (scheduling, EVV, billing, etc.), usability, quality, and overall value, ensuring alignment with diverse agency needs.
Comparison Table
Explore essential caregiver agency software solutions with our comparison table, featuring AxisCare, CareSmartz360, Alora, Axxess, HHAeXchange, and more. This guide breaks down key features, operational benefits, and unique strengths to help agencies identify the right fit for their workflow. Readers will gain clarity on how each software addresses scheduling, client management, and reporting needs, streamlining decision-making for efficient agency operations.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | AxisCare Cloud-based platform for home care agencies offering scheduling, EVV, billing, and caregiver management. | enterprise | 9.6/10 | 9.8/10 | 9.3/10 | 9.4/10 |
| 2 | CareSmartz360 Comprehensive home care software with EVV compliance, scheduling, billing, and telehealth integration. | enterprise | 9.2/10 | 9.5/10 | 8.7/10 | 9.0/10 |
| 3 | Alora All-in-one home health software for scheduling, point-of-care documentation, and Medicare billing. | enterprise | 8.6/10 | 9.2/10 | 8.4/10 | 8.0/10 |
| 4 | Axxess Home care management system with mobile apps, compliance tools, and integrated billing. | enterprise | 8.7/10 | 9.2/10 | 8.0/10 | 8.3/10 |
| 5 | HHAeXchange EVV and payer-focused home care platform for visit verification, scheduling, and reporting. | specialized | 8.4/10 | 8.7/10 | 8.0/10 | 8.2/10 |
| 6 | KanTime Cloud home health software supporting clinical, financial, and operational management across payors. | enterprise | 8.1/10 | 8.7/10 | 7.8/10 | 7.9/10 |
| 7 | HomeTrak Home care CRM and management software with scheduling, billing, and caregiver tracking features. | specialized | 8.2/10 | 8.7/10 | 7.5/10 | 8.0/10 |
| 8 | WellSky Enterprise platform for home health with analytics, interoperability, and population health tools. | enterprise | 8.1/10 | 8.8/10 | 7.4/10 | 7.9/10 |
| 9 | Rosemark by Complia Health Scheduling and HHA management software for non-medical home care agencies with payroll integration. | specialized | 8.1/10 | 8.7/10 | 7.9/10 | 7.6/10 |
| 10 | ShiftCare Rostering and client management tool for home care with invoicing and compliance features. | specialized | 8.1/10 | 8.4/10 | 8.2/10 | 7.6/10 |
Cloud-based platform for home care agencies offering scheduling, EVV, billing, and caregiver management.
Comprehensive home care software with EVV compliance, scheduling, billing, and telehealth integration.
All-in-one home health software for scheduling, point-of-care documentation, and Medicare billing.
Home care management system with mobile apps, compliance tools, and integrated billing.
EVV and payer-focused home care platform for visit verification, scheduling, and reporting.
Cloud home health software supporting clinical, financial, and operational management across payors.
Home care CRM and management software with scheduling, billing, and caregiver tracking features.
Enterprise platform for home health with analytics, interoperability, and population health tools.
Scheduling and HHA management software for non-medical home care agencies with payroll integration.
Rostering and client management tool for home care with invoicing and compliance features.
AxisCare
enterpriseCloud-based platform for home care agencies offering scheduling, EVV, billing, and caregiver management.
Nationwide telephony-based EVV that ensures seamless compliance across all 50 states without additional hardware or apps
AxisCare is a comprehensive cloud-based platform designed specifically for non-medical home care agencies, streamlining caregiver scheduling, client management, billing, payroll, and electronic visit verification (EVV). It features intuitive mobile apps for caregivers and clients, real-time dashboards for office staff, and robust reporting tools to ensure compliance and operational efficiency. With a focus on scalability, it supports agencies from startups to enterprises, reducing administrative burdens and improving caregiver retention through engagement features.
Pros
- All-in-one solution covering scheduling, EVV, billing, and payroll with nationwide compliance
- User-friendly mobile apps for caregivers and clients enhancing communication and visit tracking
- Strong analytics and reporting for data-driven decisions and agency growth
Cons
- Custom pricing can be opaque and higher for very small agencies
- Initial setup and training may require time for complex configurations
- Limited native integrations with some niche accounting or telehealth tools
Best For
Mid-sized to large home care agencies needing a scalable, EVV-compliant platform to manage end-to-end operations efficiently.
Pricing
Custom quote-based pricing starting at around $1 per visit or $500+/month for base plans, scaling with agency size and modules.
CareSmartz360
enterpriseComprehensive home care software with EVV compliance, scheduling, billing, and telehealth integration.
Industry-leading EVV module with multi-modal verification (GPS, voice, photo) and ANSI 870-compliant telephony for seamless Medicare/Medicaid billing.
CareSmartz360 is an all-in-one cloud-based software platform tailored for home care and caregiver agencies, offering end-to-end management of scheduling, billing, EVV compliance, caregiver onboarding, and client care plans. It features mobile apps for caregivers and HHA staff to handle real-time visit verification, time tracking, and task management. The solution emphasizes regulatory compliance, telehealth integration, and robust reporting to optimize agency operations and revenue cycle management.
Pros
- Comprehensive EVV with GPS, voice, and facial recognition for full compliance
- Powerful scheduling optimizer with auto-dispatching and conflict resolution
- Extensive integrations including QuickBooks, payroll systems, and telehealth platforms
Cons
- Pricing can be steep for very small agencies
- Initial setup and customization require dedicated IT support
- Mobile app occasionally reports minor sync delays during peak usage
Best For
Mid-sized to large home care agencies seeking scalable, compliance-focused software with advanced automation.
Pricing
Custom pricing starting at around $500/month for basic plans, scaling with agency size, users, and modules (e.g., EVV, billing); free demo available.
Alora
enterpriseAll-in-one home health software for scheduling, point-of-care documentation, and Medicare billing.
Advanced EVV with face-to-face photo verification, GPS tracking, and automatic billing integration
Alora is a cloud-based, all-in-one software platform tailored for home health, hospice, and private duty caregiver agencies. It streamlines operations with features like intelligent scheduling, electronic visit verification (EVV), billing, payroll processing, and client/caregiver management. The mobile app enables caregivers to access schedules, document visits, clock in/out with GPS, and capture signatures in real-time, ensuring HIPAA compliance and regulatory adherence.
Pros
- Comprehensive all-in-one platform covering scheduling, EVV, billing, and payroll
- Robust mobile app with GPS-enabled visit verification and real-time updates
- Strong HIPAA compliance and regulatory reporting tools
Cons
- Pricing can be steep for very small agencies
- Occasional learning curve for advanced reporting features
- Limited native integrations with some niche payroll systems
Best For
Medium-sized home care agencies requiring integrated EVV compliance, scheduling, and billing for efficient caregiver management.
Pricing
Quote-based pricing starting around $295/month for basic plans, scaling to $1,000+ for full features based on users and modules.
Axxess
enterpriseHome care management system with mobile apps, compliance tools, and integrated billing.
State-specific EVV compliance with seamless integration into scheduling and billing for effortless regulatory adherence.
Axxess is a comprehensive cloud-based platform tailored for home health, hospice, and private duty caregiver agencies, providing end-to-end solutions for scheduling, billing, compliance, and caregiver management. It features electronic visit verification (EVV), mobile apps for caregivers and clinicians, real-time analytics, and HIPAA-compliant telehealth integration. The software automates workflows to ensure regulatory adherence across Medicare, Medicaid, and private pay models, making it suitable for scaling operations.
Pros
- Robust EVV and compliance tools supporting all 50 states
- Integrated billing and payroll automation reducing errors
- Intuitive mobile app for caregivers enhancing field productivity
Cons
- Steep learning curve for new users due to extensive features
- Custom pricing can be expensive for small agencies
- Limited customization options without add-ons
Best For
Mid-sized to large caregiver agencies requiring full regulatory compliance and scalable operations.
Pricing
Custom enterprise pricing starting at approximately $250/user/month, with additional fees for modules like EVV and telehealth; quotes based on agency size and visit volume.
HHAeXchange
specializedEVV and payer-focused home care platform for visit verification, scheduling, and reporting.
Industry-leading EVV system with multi-mode verification (GPS, landline, app) for full 21st Century Cures Act compliance
HHAeXchange is a robust homecare management platform tailored for caregiver agencies, offering end-to-end solutions for scheduling, Electronic Visit Verification (EVV), billing, payroll, and compliance. It enables agencies to manage caregivers, clients, and visits through a centralized dashboard and mobile app, ensuring regulatory adherence especially for Medicaid programs. The software streamlines operations with real-time tracking, automated timesheets, and payer integrations to maximize reimbursements.
Pros
- Comprehensive EVV compliance with GPS, telephony, and face-to-match verification
- Seamless billing and payroll automation with payer integrations
- User-friendly mobile app for caregivers to handle scheduling and documentation on the go
Cons
- Pricing can be steep for smaller agencies
- Initial setup and training require significant time investment
- Limited flexibility in custom reporting compared to competitors
Best For
Mid-to-large homecare agencies prioritizing Medicaid compliance, EVV mandates, and efficient reimbursement processes.
Pricing
Custom quotes based on agency size and modules; typically starts at $400-$600/month for small agencies, scaling with users and features.
KanTime
enterpriseCloud home health software supporting clinical, financial, and operational management across payors.
Seamless EVV integration with HHAeXchange and AI-assisted scheduling optimization
KanTime is a cloud-based, all-in-one software platform tailored for home health care and hospice agencies, providing tools for scheduling, billing, electronic visit verification (EVV), payroll, and compliance management. It supports caregiver agencies with mobile apps for field staff, telehealth integration, and robust reporting to streamline operations and ensure regulatory adherence. The solution integrates with platforms like HHAeXchange for EVV, making it suitable for agencies handling Medicare and Medicaid reimbursements.
Pros
- Comprehensive all-in-one suite including EVV, billing, and scheduling
- Strong HIPAA compliance and integrations with HHAeXchange/Sandata
- Mobile-first design with caregiver app for real-time updates
Cons
- Steep learning curve for complex features
- Custom quote-based pricing can be expensive for small agencies
- Customer support can have variable response times
Best For
Mid-sized home health agencies needing scalable tools for billing, EVV, and compliance in Medicare/Medicaid environments.
Pricing
Custom quote-based pricing; typically starts at $495/month for base plans, scales with users/modules (enterprise-level).
HomeTrak
specializedHome care CRM and management software with scheduling, billing, and caregiver tracking features.
Telephony-based punch-in/out and scheduling system, ideal for caregivers without smartphones
HomeTrak is a comprehensive cloud-based software platform designed specifically for home care agencies, offering tools for scheduling, billing, electronic visit verification (EVV), client management, and payroll processing. It supports both medical and non-medical home care operations with features like a caregiver mobile app, telephony time clock, and detailed reporting dashboards. The system streamlines agency workflows from client intake to compliance reporting, making it suitable for managing daily operations efficiently.
Pros
- Robust EVV compliance and telephony time clock for reliable visit tracking
- All-in-one solution covering scheduling, billing, and payroll
- Strong industry-specific features for private duty home care
Cons
- Outdated user interface that feels clunky
- Steep learning curve for setup and customization
- Pricing can escalate quickly for larger agencies
Best For
Mid-sized home care agencies focused on non-medical private duty care needing reliable EVV and scheduling without heavy reliance on modern integrations.
Pricing
Custom pricing based on agency size, clients, and visits; typically starts at $150-$300/month with per-visit fees around $1-2.
WellSky
enterpriseEnterprise platform for home health with analytics, interoperability, and population health tools.
Integrated revenue cycle management with predictive analytics for caregiver scheduling and utilization
WellSky is a comprehensive enterprise-grade platform designed for home care and caregiver agencies, offering tools for scheduling, electronic visit verification (EVV), billing, compliance, and point-of-care documentation. It integrates revenue cycle management with advanced analytics to optimize operations, caregiver retention, and patient outcomes. The software supports scalability for mid-to-large agencies handling complex regulatory requirements.
Pros
- Robust EVV, billing, and compliance features with payer integrations
- Advanced analytics for scheduling optimization and forecasting
- Scalable for enterprise-level agencies with strong data security
Cons
- Steep learning curve and complex interface for new users
- High implementation time and costs
- Custom pricing lacks transparency for smaller agencies
Best For
Mid-to-large caregiver agencies needing an all-in-one solution for complex operations and regulatory compliance.
Pricing
Custom enterprise pricing; typically subscription-based starting at $200+ per user/month, contact sales for quotes.
Rosemark by Complia Health
specializedScheduling and HHA management software for non-medical home care agencies with payroll integration.
Advanced HHA Exchange EVV compliance with real-time visit verification and state mandate support
Rosemark by Complia Health is a comprehensive home care management software tailored for non-medical caregiver agencies, offering tools for scheduling, billing, caregiver tracking, and client management. It excels in electronic visit verification (EVV) and regulatory compliance, including support for HHA Exchange and state-specific requirements. The platform includes a mobile app for caregivers and integrates with accounting software like QuickBooks to streamline operations.
Pros
- Strong EVV compliance with HHA Exchange integration
- Robust scheduling and mobile app for caregivers
- Seamless QuickBooks integration for billing
Cons
- Steep learning curve for new users
- Pricing can be high for small agencies
- Limited customization options compared to competitors
Best For
Medium-sized non-medical home care agencies prioritizing EVV compliance and regulatory reporting.
Pricing
Custom pricing starting at $99/month per office, scaling with users, caregivers, and add-ons like EVV.
ShiftCare
specializedRostering and client management tool for home care with invoicing and compliance features.
AI-powered auto-rostering that intelligently matches caregivers to shifts based on skills, availability, and client preferences
ShiftCare is a cloud-based rostering and management platform tailored for home care agencies, enabling efficient scheduling of caregivers to clients. It offers tools for client management, timesheet tracking via a mobile app, billing, invoicing, and compliance with standards like NDIS in Australia. The software also includes reporting and care plan features to streamline agency operations.
Pros
- Intuitive drag-and-drop rostering for quick scheduling
- Robust mobile app for caregivers with GPS tracking and timesheets
- Strong NDIS compliance and reporting tools
Cons
- Pricing model scales quickly for larger agencies
- Primarily geared toward Australian market with limited global adaptability
- Occasional glitches in advanced reporting features
Best For
Medium-sized home care agencies in Australia needing NDIS-compliant scheduling and rostering.
Pricing
Starts at AU$6 per active caregiver/month for Essentials, up to Enterprise plans with custom pricing based on volume.
Conclusion
The reviewed caregiver agency software tools prove instrumental in enhancing operational efficiency, with AxisCare emerging as the top choice, boasting a comprehensive cloud-based platform for scheduling, EVV, billing, and management. CareSmartz360 stands out for its telehealth integration and strict compliance, while Alora excels with its focus on Medicare billing and point-of-care documentation—each a strong alternative for specific agency needs.
To experience the pinnacle of care delivery efficiency, explore AxisCare today and discover how it can elevate your agency's performance
Tools Reviewed
All tools were independently evaluated for this comparison