Quick Overview
- 1#1: PointClickCare - Comprehensive cloud-based EHR platform for long-term care facilities with advanced care planning, documentation, and compliance tools.
- 2#2: MatrixCare - EHR solution tailored for post-acute and senior care, featuring customizable care plans, MDS assessments, and real-time tracking.
- 3#3: Epic - Leading enterprise EHR system with integrated care planning modules for hospitals, supporting interdisciplinary plans and outcomes tracking.
- 4#4: Oracle Health (Cerner) - Robust health IT platform offering dynamic care plans, decision support, and seamless integration across clinical workflows.
- 5#5: Axxess - Home health software that automates care plan creation, OASIS compliance, and visit scheduling for efficient patient management.
- 6#6: AlayaCare - All-in-one home care platform with mobile-accessible care plans, scheduling, and EVV for personalized client care delivery.
- 7#7: Netsmart - Human services software providing care coordination, individualized care plans, and analytics for behavioral health and IDD providers.
- 8#8: CareSmartz360 - Cloud-based home care management system with intuitive care planning, billing, and telehealth integration for agencies.
- 9#9: ShiftCare - Care rostering and management tool with built-in care plans, NDIS support, invoicing, and client portals for home care providers.
- 10#10: WellSky - Home health and hospice software featuring evidence-based care plans, remote monitoring, and regulatory compliance tools.
These tools were rigorously evaluated, prioritizing feature depth (from customizable care tracks to compliance management), usability, and value across clinical and administrative workflows, ensuring they deliver tangible benefits for diverse care environments.
Comparison Table
This comparison table explores key care plan software tools, featuring PointClickCare, MatrixCare, Epic, Oracle Health (Cerner), Axxess, and more, to highlight their distinct features and use cases. Readers will gain insights to identify the platform that best aligns with their care management needs, from clinical documentation to coordination workflows.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | PointClickCare Comprehensive cloud-based EHR platform for long-term care facilities with advanced care planning, documentation, and compliance tools. | enterprise | 9.5/10 | 9.8/10 | 8.4/10 | 9.2/10 |
| 2 | MatrixCare EHR solution tailored for post-acute and senior care, featuring customizable care plans, MDS assessments, and real-time tracking. | enterprise | 9.1/10 | 9.5/10 | 8.2/10 | 8.7/10 |
| 3 | Epic Leading enterprise EHR system with integrated care planning modules for hospitals, supporting interdisciplinary plans and outcomes tracking. | enterprise | 9.1/10 | 9.6/10 | 7.7/10 | 8.3/10 |
| 4 | Oracle Health (Cerner) Robust health IT platform offering dynamic care plans, decision support, and seamless integration across clinical workflows. | enterprise | 8.4/10 | 9.2/10 | 7.1/10 | 7.6/10 |
| 5 | Axxess Home health software that automates care plan creation, OASIS compliance, and visit scheduling for efficient patient management. | specialized | 8.2/10 | 8.5/10 | 7.9/10 | 8.0/10 |
| 6 | AlayaCare All-in-one home care platform with mobile-accessible care plans, scheduling, and EVV for personalized client care delivery. | specialized | 8.2/10 | 8.6/10 | 7.7/10 | 8.0/10 |
| 7 | Netsmart Human services software providing care coordination, individualized care plans, and analytics for behavioral health and IDD providers. | enterprise | 8.2/10 | 8.7/10 | 7.4/10 | 7.8/10 |
| 8 | CareSmartz360 Cloud-based home care management system with intuitive care planning, billing, and telehealth integration for agencies. | specialized | 8.2/10 | 8.5/10 | 7.8/10 | 8.0/10 |
| 9 | ShiftCare Care rostering and management tool with built-in care plans, NDIS support, invoicing, and client portals for home care providers. | specialized | 8.3/10 | 8.7/10 | 8.2/10 | 7.9/10 |
| 10 | WellSky Home health and hospice software featuring evidence-based care plans, remote monitoring, and regulatory compliance tools. | enterprise | 8.1/10 | 8.5/10 | 7.4/10 | 7.8/10 |
Comprehensive cloud-based EHR platform for long-term care facilities with advanced care planning, documentation, and compliance tools.
EHR solution tailored for post-acute and senior care, featuring customizable care plans, MDS assessments, and real-time tracking.
Leading enterprise EHR system with integrated care planning modules for hospitals, supporting interdisciplinary plans and outcomes tracking.
Robust health IT platform offering dynamic care plans, decision support, and seamless integration across clinical workflows.
Home health software that automates care plan creation, OASIS compliance, and visit scheduling for efficient patient management.
All-in-one home care platform with mobile-accessible care plans, scheduling, and EVV for personalized client care delivery.
Human services software providing care coordination, individualized care plans, and analytics for behavioral health and IDD providers.
Cloud-based home care management system with intuitive care planning, billing, and telehealth integration for agencies.
Care rostering and management tool with built-in care plans, NDIS support, invoicing, and client portals for home care providers.
Home health and hospice software featuring evidence-based care plans, remote monitoring, and regulatory compliance tools.
PointClickCare
enterpriseComprehensive cloud-based EHR platform for long-term care facilities with advanced care planning, documentation, and compliance tools.
Unified Care360 platform that centralizes care plans, clinical documentation, and interdisciplinary collaboration in real-time across the care continuum
PointClickCare is a comprehensive cloud-based EHR and care management platform designed specifically for senior living and long-term care facilities, with robust care plan software that streamlines assessment, goal-setting, interventions, and progress tracking. It integrates MDS 3.0, care planning, and interdisciplinary team coordination into a single unified system, ensuring regulatory compliance and personalized resident care. The platform supports real-time updates, mobile access, and analytics for optimizing care delivery across skilled nursing, assisted living, and home health settings.
Pros
- Extensive care planning tools with customizable templates, SMART goals, and automated workflows
- Seamless interoperability with lab systems, pharmacies, and billing for holistic resident management
- Advanced analytics and reporting for compliance (e.g., CMS, QAPI) and quality improvement
Cons
- Steep learning curve for new users due to feature depth and customization options
- Pricing is enterprise-level and opaque without a demo, potentially high for smaller facilities
- Occasional performance issues during peak usage or updates reported by some users
Best For
Large-scale senior care providers and skilled nursing facilities seeking an all-in-one, compliant care planning solution with deep integrations.
Pricing
Custom enterprise pricing via quote; typically $150-$300 per resident bed/month, including implementation and support.
MatrixCare
enterpriseEHR solution tailored for post-acute and senior care, featuring customizable care plans, MDS assessments, and real-time tracking.
Dynamic care plan engine with real-time interdisciplinary collaboration and automated PDPM reimbursement alignment
MatrixCare is a comprehensive EHR platform tailored for post-acute and long-term care providers, with robust care plan software that enables the creation, customization, and tracking of individualized resident care plans. It integrates care planning seamlessly with clinical documentation, assessments like MDS 3.0, medication management, and billing to support regulatory compliance and interdisciplinary collaboration. The system uses evidence-based templates and real-time updates to ensure care plans remain dynamic and actionable across skilled nursing facilities, hospice, and senior living communities.
Pros
- Deep integration with EHR, MDS, and billing for streamlined workflows
- Customizable, evidence-based care plan templates with regulatory compliance tools
- Advanced analytics and reporting for care outcomes and quality measures
Cons
- Steep learning curve for new users due to extensive features
- High implementation costs and customization complexity
- Occasional performance lags in large facilities
Best For
Large skilled nursing facilities and long-term care providers needing an enterprise-grade, fully integrated care planning solution.
Pricing
Custom enterprise pricing starting at $50,000+ annually per facility, based on size, modules, and implementation services.
Epic
enterpriseLeading enterprise EHR system with integrated care planning modules for hospitals, supporting interdisciplinary plans and outcomes tracking.
Care Everywhere interoperability network for seamless, nationwide sharing and coordination of patient care plans
Epic is a comprehensive enterprise electronic health record (EHR) system that includes robust care plan management capabilities for creating, tracking, and coordinating personalized patient care plans across multidisciplinary teams. It integrates care plans seamlessly with clinical documentation, orders, flowsheets, and analytics to support evidence-based interventions and real-time updates. Designed for large-scale healthcare environments, Epic's tools like smartsets, best practice advisories, and MyChart patient portals enhance care coordination and patient engagement.
Pros
- Deep integration with full EHR for real-time clinical data and automated workflows
- Scalable interoperability via Care Everywhere for cross-provider care plan sharing
- Advanced analytics and reporting for tracking care plan adherence and outcomes
Cons
- Prohibitively expensive with lengthy, resource-intensive implementation
- Steep learning curve and complex interface requiring extensive training
- Overkill for small practices or those needing simple standalone care planning
Best For
Large hospitals, health systems, and academic medical centers requiring enterprise-grade, integrated care plan management.
Pricing
Custom enterprise licensing; typically $1M+ annually for large implementations, plus significant setup and training costs.
Oracle Health (Cerner)
enterpriseRobust health IT platform offering dynamic care plans, decision support, and seamless integration across clinical workflows.
Dynamic, protocol-driven care plans that auto-populate and update based on real-time EHR data and clinical triggers
Oracle Health (formerly Cerner) is a comprehensive enterprise EHR platform with robust care plan management tools that enable clinicians to develop, track, and adjust personalized patient care plans within integrated clinical workflows. It supports interdisciplinary collaboration, goal setting, interventions, and outcomes tracking, leveraging data from across the health system for evidence-based planning. The solution excels in large-scale environments, offering scalability and compliance with healthcare standards like FHIR for interoperability.
Pros
- Seamless integration with full EHR suite for holistic patient data access
- Advanced analytics and reporting for care plan effectiveness
- Scalable for enterprise-level healthcare organizations with high customization
Cons
- Steep learning curve and complex implementation process
- High costs including substantial upfront setup fees
- Interface feels dated compared to modern cloud-native alternatives
Best For
Large hospitals and health systems needing deeply integrated, enterprise-grade care planning within a comprehensive EHR ecosystem.
Pricing
Custom enterprise licensing with subscription fees often exceeding $1M annually plus multimillion-dollar implementation costs.
Axxess
specializedHome health software that automates care plan creation, OASIS compliance, and visit scheduling for efficient patient management.
Intelligent Clinical Pathways with AI-assisted documentation and automated regulatory updates
Axxess is a comprehensive cloud-based platform tailored for home health, hospice, and palliative care agencies, with robust care plan management features including customizable templates, automated workflows, and seamless OASIS integration. It supports clinical documentation, task assignment, and real-time care coordination across mobile and web interfaces. The software emphasizes regulatory compliance and interoperability, helping agencies streamline operations while ensuring high-quality patient care.
Pros
- All-in-one platform integrating care planning with billing, scheduling, and EVV
- Strong mobile app for real-time field updates and voice-to-text documentation
- Excellent compliance tools for CMS 5-Star ratings and HIPAA adherence
Cons
- Steeper learning curve during initial implementation
- Pricing can be prohibitive for very small agencies
- Some customization options require additional setup or support
Best For
Mid-sized to large home health and hospice agencies seeking an integrated, compliance-focused care planning solution.
Pricing
Custom enterprise pricing via quote; typically starts at $300+ per user/month with agency-wide tiers.
AlayaCare
specializedAll-in-one home care platform with mobile-accessible care plans, scheduling, and EVV for personalized client care delivery.
AI-driven caregiver-client matching and predictive scheduling tied directly to care plans
AlayaCare is a cloud-based home care management platform with robust care plan software that enables agencies to create, customize, and track individualized care plans for clients. It integrates care planning with scheduling, EVV, billing, and clinical documentation to ensure compliance and efficient delivery of services. The mobile app empowers caregivers with real-time access to plans, tasks, and client data, supporting both agency and consumer-directed care models.
Pros
- Comprehensive care plan templates and automation with outcomes tracking
- Seamless integration of EVV, scheduling, and billing for end-to-end workflow
- Mobile-first design with telehealth capabilities for remote monitoring
Cons
- Steep learning curve for initial setup and customization
- Higher pricing may not suit very small agencies
- Customer support response times can vary
Best For
Mid-sized home health agencies seeking an integrated platform for care planning and operations management.
Pricing
Custom pricing based on agency size, users, and modules; typically starts at $1,000–$5,000/month.
Netsmart
enterpriseHuman services software providing care coordination, individualized care plans, and analytics for behavioral health and IDD providers.
myUnity platform's unified care coordination hub that links care plans directly to real-time clinical data and interdisciplinary team collaboration
Netsmart (ntst.com) offers a comprehensive EHR and care management platform with specialized care planning tools designed for behavioral health, human services, and post-acute care providers. It allows clinicians to develop customizable, individualized care plans, set goals, track progress, and coordinate multidisciplinary care through its myUnity suite. The software integrates seamlessly with billing, telehealth, and analytics to support outcome-based care delivery while ensuring HIPAA compliance and interoperability.
Pros
- Deep integration with EHR, billing, and telehealth for streamlined workflows
- Customizable care plans with progress tracking and outcome analytics
- Strong compliance tools and interoperability standards support
Cons
- Steep learning curve and complex interface for new users
- Enterprise-level pricing can be prohibitive for smaller organizations
- Lengthy implementation and customization process
Best For
Mid-to-large behavioral health and human services organizations seeking an integrated, scalable care planning solution within a full EHR ecosystem.
Pricing
Custom enterprise pricing starting at around $100-300 per user/month, depending on modules, users, and organization size; requires quote.
CareSmartz360
specializedCloud-based home care management system with intuitive care planning, billing, and telehealth integration for agencies.
Intelligent automation that syncs care plan tasks directly with caregiver scheduling and EVV compliance in real-time
CareSmartz360 is a comprehensive home care management platform with robust care plan software capabilities, allowing agencies to create, customize, and track individualized care plans for clients. It integrates care planning with scheduling, Electronic Visit Verification (EVV), billing, and client management to streamline operations. The software supports real-time updates, task assignments, and compliance monitoring, making it suitable for home health and hospice agencies.
Pros
- Highly customizable care plans with automation and real-time tracking
- Seamless integration with EVV, scheduling, and billing modules
- Mobile app for caregivers to access and update care plans on the go
Cons
- Steep learning curve for initial setup and training
- Pricing can be high for small agencies
- Reporting customization is somewhat limited
Best For
Mid-sized home health agencies seeking an all-in-one platform for care planning and operational management.
Pricing
Custom pricing based on agency size and modules; typically starts at $500/month with per-user or per-visit options.
ShiftCare
specializedCare rostering and management tool with built-in care plans, NDIS support, invoicing, and client portals for home care providers.
Smart rostering that automatically generates shift schedules directly from care plan tasks and client needs
ShiftCare is an all-in-one care management platform tailored for home care, NDIS disability support, and aged care providers, enabling the creation of customizable care plans with goals, tasks, and progress tracking. It integrates rostering, scheduling, timesheets, invoicing, and NDIS claiming to streamline operations. The mobile app allows carers to access care plans, log activities, and capture evidence in real-time, ensuring compliance and efficient service delivery.
Pros
- Robust NDIS compliance tools including automated claiming and reporting
- Intuitive mobile app for carers with real-time care plan access and EVV
- Integrated rostering that auto-fills shifts based on care plan requirements
Cons
- Pricing scales quickly for larger teams and can feel premium
- Some advanced customizations require support team assistance
- Steeper learning curve for non-Australian users unfamiliar with NDIS workflows
Best For
Medium-sized Australian home care agencies focused on NDIS providers needing integrated care planning and rostering.
Pricing
Custom pricing starting at ~AU$6 per active carer/month (Essentials plan), with higher tiers up to Enterprise at quote-based rates; free trial available.
WellSky
enterpriseHome health and hospice software featuring evidence-based care plans, remote monitoring, and regulatory compliance tools.
Seamless care orchestration with real-time mobile access for clinicians and automated visit verification tied to care plans
WellSky is a comprehensive healthcare platform specializing in post-acute care solutions, including advanced care plan management for home health, hospice, and community-based organizations. It enables clinicians to develop, customize, and track individualized care plans while ensuring regulatory compliance through integrated OASIS and HIS assessments. The software also supports coordination across care teams with features for scheduling, documentation, and outcome analytics.
Pros
- Robust integration with EHR, billing, and scheduling modules
- Strong regulatory compliance tools for OASIS and value-based care
- Advanced analytics and reporting for care outcomes
Cons
- Steep learning curve for new users due to extensive features
- High implementation costs and customization time
- Less intuitive interface compared to simpler care plan tools
Best For
Mid-to-large home health and hospice agencies needing an enterprise-level, integrated care management platform.
Pricing
Custom quote-based pricing, typically starting at $200+ per user/month for full suite with annual contracts and implementation fees.
Conclusion
The top care plan software options, led by PointClickCare, MatrixCare, and Epic, each bring distinct strengths: PointClickCare stands out for its comprehensive cloud-based solutions in long-term care, MatrixCare offers tailored tools for post-acute and senior care, and Epic impresses with integrated modules for interdisciplinary hospital workflows. With such robust choices, facilities can select based on their specific needs while leveraging these industry-leading platforms to enhance care coordination and outcomes.
Explore the top-ranked PointClickCare to experience its advanced care planning, documentation, and compliance tools firsthand—an investment in efficient, high-quality care delivery.
Tools Reviewed
All tools were independently evaluated for this comparison
