Quick Overview
- 1#1: PointClickCare - Provides a comprehensive cloud-based EHR platform for managing resident care, billing, and operations in long-term and post-acute care facilities.
- 2#2: MatrixCare - Offers integrated software solutions for post-acute care including skilled nursing, home health, and care coordination with advanced analytics.
- 3#3: WellSky - Delivers end-to-end care management software for home health, hospice, and community care with referral management and compliance tools.
- 4#4: Netsmart - Supplies EHR and care management platforms tailored for behavioral health, human services, and post-acute care environments.
- 5#5: AlayaCare - Modern all-in-one platform for home care agencies handling scheduling, billing, EVV, and caregiver management.
- 6#6: Axxess - Cloud-based home health software with clinical documentation, OASIS management, and telehealth for care coordination.
- 7#7: KanTime - Comprehensive home health and hospice management system featuring billing, scheduling, and mobile caregiver apps.
- 8#8: AxisCare - Streamlines private duty home care operations with client management, scheduling, billing, and family portal access.
- 9#9: CareSmartz360 - All-in-one home care software supporting scheduling, EVV, billing, and compliance for agencies of all sizes.
- 10#10: HHAeXchange - Facilitates consumer-directed home care with electronic visit verification, payroll, and payer reimbursement management.
These tools were selected based on a focus on robust clinical and operational features, user-friendly design, and overall value, ensuring they meet the diverse needs of care providers in complex environments.
Comparison Table
Navigate care management needs with this comparison table, featuring leading tools like PointClickCare, MatrixCare, WellSky, Netsmart, AlayaCare, and more, to explore key features, pricing, and suitability for diverse care settings. Readers will discover how each solution aligns with their requirements, from care coordination to reporting, ensuring they find the best fit for their practice or organization.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | PointClickCare Provides a comprehensive cloud-based EHR platform for managing resident care, billing, and operations in long-term and post-acute care facilities. | enterprise | 9.4/10 | 9.8/10 | 8.1/10 | 9.0/10 |
| 2 | MatrixCare Offers integrated software solutions for post-acute care including skilled nursing, home health, and care coordination with advanced analytics. | enterprise | 8.7/10 | 9.2/10 | 7.6/10 | 8.1/10 |
| 3 | WellSky Delivers end-to-end care management software for home health, hospice, and community care with referral management and compliance tools. | enterprise | 8.5/10 | 9.2/10 | 7.8/10 | 8.0/10 |
| 4 | Netsmart Supplies EHR and care management platforms tailored for behavioral health, human services, and post-acute care environments. | enterprise | 8.1/10 | 8.7/10 | 7.6/10 | 7.9/10 |
| 5 | AlayaCare Modern all-in-one platform for home care agencies handling scheduling, billing, EVV, and caregiver management. | specialized | 8.2/10 | 8.7/10 | 7.6/10 | 7.9/10 |
| 6 | Axxess Cloud-based home health software with clinical documentation, OASIS management, and telehealth for care coordination. | enterprise | 8.4/10 | 9.2/10 | 7.8/10 | 8.0/10 |
| 7 | KanTime Comprehensive home health and hospice management system featuring billing, scheduling, and mobile caregiver apps. | enterprise | 8.4/10 | 9.1/10 | 7.6/10 | 8.0/10 |
| 8 | AxisCare Streamlines private duty home care operations with client management, scheduling, billing, and family portal access. | specialized | 8.4/10 | 8.8/10 | 8.2/10 | 8.0/10 |
| 9 | CareSmartz360 All-in-one home care software supporting scheduling, EVV, billing, and compliance for agencies of all sizes. | specialized | 8.1/10 | 8.4/10 | 7.9/10 | 8.0/10 |
| 10 | HHAeXchange Facilitates consumer-directed home care with electronic visit verification, payroll, and payer reimbursement management. | specialized | 8.2/10 | 9.0/10 | 7.5/10 | 7.8/10 |
Provides a comprehensive cloud-based EHR platform for managing resident care, billing, and operations in long-term and post-acute care facilities.
Offers integrated software solutions for post-acute care including skilled nursing, home health, and care coordination with advanced analytics.
Delivers end-to-end care management software for home health, hospice, and community care with referral management and compliance tools.
Supplies EHR and care management platforms tailored for behavioral health, human services, and post-acute care environments.
Modern all-in-one platform for home care agencies handling scheduling, billing, EVV, and caregiver management.
Cloud-based home health software with clinical documentation, OASIS management, and telehealth for care coordination.
Comprehensive home health and hospice management system featuring billing, scheduling, and mobile caregiver apps.
Streamlines private duty home care operations with client management, scheduling, billing, and family portal access.
All-in-one home care software supporting scheduling, EVV, billing, and compliance for agencies of all sizes.
Facilitates consumer-directed home care with electronic visit verification, payroll, and payer reimbursement management.
PointClickCare
enterpriseProvides a comprehensive cloud-based EHR platform for managing resident care, billing, and operations in long-term and post-acute care facilities.
End-to-end unified platform integrating clinical care, revenue cycle management, and operational analytics in one seamless system
PointClickCare is a leading cloud-based EHR and care management platform tailored for long-term care, senior living, and post-acute facilities. It provides comprehensive tools for clinical documentation, personalized care planning, medication administration, staffing, billing, and regulatory compliance like MDS 3.0. The software enables real-time data sharing, interoperability with hospitals and pharmacies, and analytics for improved outcomes and operational efficiency.
Pros
- Extensive feature set covering clinical, financial, and operational workflows
- Robust compliance tools and interoperability with major health systems
- Scalable for facilities of all sizes with strong mobile and reporting capabilities
Cons
- Steep learning curve due to complexity
- High implementation and customization costs
- Occasional user interface glitches and slow load times
Best For
Large skilled nursing facilities, assisted living communities, and post-acute care providers seeking an all-in-one, enterprise-grade solution.
Pricing
Quote-based pricing, typically $150-$300 per resident/month or per-user licensing starting at $100+/month, with additional fees for implementation and add-ons.
MatrixCare
enterpriseOffers integrated software solutions for post-acute care including skilled nursing, home health, and care coordination with advanced analytics.
Unified Resident 360 view providing a holistic, real-time dashboard across clinical, financial, and care data
MatrixCare is a comprehensive EHR and care management platform tailored for post-acute care settings like skilled nursing facilities, assisted living communities, and home health agencies. It automates clinical workflows, care planning, medication management, billing, and regulatory compliance including MDS 3.0 and PDPM. The software offers real-time analytics, interoperability with other systems, and mobile access to empower care managers with actionable insights for resident-centered care.
Pros
- Robust integration of clinical, financial, and operational tools
- Advanced compliance and regulatory reporting capabilities
- Scalable for multi-facility enterprises with strong analytics
Cons
- Steep learning curve due to extensive features
- High upfront implementation and customization costs
- Occasional reports of slow support response times
Best For
Large post-acute care providers needing an enterprise-grade, all-in-one platform for managing complex care across multiple sites.
Pricing
Custom quote-based pricing; typically $50K+ annually per facility depending on modules, users, and size.
WellSky
enterpriseDelivers end-to-end care management software for home health, hospice, and community care with referral management and compliance tools.
AI-powered predictive analytics for risk stratification and care optimization across the post-acute continuum
WellSky is a comprehensive care management platform tailored for post-acute care providers, including home health, hospice, and community care organizations. It streamlines clinical workflows with electronic health records (EHR), scheduling, billing, and telehealth capabilities. The software excels in interoperability, enabling seamless data exchange across the care continuum to support coordinated patient care.
Pros
- Robust interoperability with EHRs and health information exchanges
- Advanced analytics and reporting for outcomes tracking
- Mobile-first tools for field clinicians and scheduling
Cons
- Steep learning curve for new users
- High implementation and customization costs
- Occasional reports of system slowdowns during peak usage
Best For
Large home health agencies and hospice providers requiring enterprise-grade care coordination and data-driven insights.
Pricing
Custom quote-based pricing; enterprise subscriptions typically range from $200-$500 per user/month depending on modules and scale.
Netsmart
enterpriseSupplies EHR and care management platforms tailored for behavioral health, human services, and post-acute care environments.
CareFabric network for real-time, secure interoperability and population health management across disparate systems.
Netsmart's CareManager (via myUnity platform) is a comprehensive EHR and care management solution tailored for behavioral health, intellectual/developmental disabilities (IDD), and human services organizations. It streamlines care coordination, documentation, individualized service plans, billing, and compliance reporting. The platform supports telehealth, mobile access, and interoperability through the CareFabric network for seamless data exchange across providers.
Pros
- Robust integration with EHR, billing, and telehealth
- Strong regulatory compliance and customizable reporting
- Scalable for enterprise-level organizations with CareFabric interoperability
Cons
- Steep learning curve and complex interface
- High implementation and customization costs
- Less ideal for small practices due to overhead
Best For
Mid-to-large behavioral health and human services providers requiring comprehensive care coordination and compliance in regulated environments.
Pricing
Custom enterprise pricing; typically subscription-based starting at $200-500/user/month, with additional fees for implementation and modules.
AlayaCare
specializedModern all-in-one platform for home care agencies handling scheduling, billing, EVV, and caregiver management.
AI-driven intelligent scheduling that optimizes caregiver assignments based on skills, location, and preferences
AlayaCare is a comprehensive cloud-based home care management platform designed to streamline operations for home health agencies and care providers. It offers tools for intelligent scheduling, caregiver dispatching, EVV compliance, billing, payroll, clinical documentation, and client CRM. The software supports scalability with mobile apps for caregivers and families, plus analytics for operational insights.
Pros
- AI-powered scheduling and caregiver matching for efficient staffing
- Seamless integration of EVV, billing, and payroll in one platform
- Robust mobile apps enabling real-time visit tracking and communication
Cons
- Steep learning curve for new users due to extensive features
- Pricing can be high for small agencies with custom quote requirements
- Limited flexibility in UI customization and reporting templates
Best For
Medium to large home care agencies seeking an enterprise-grade, all-in-one solution for scaling operations.
Pricing
Custom quote-based pricing, typically starting at $75-150 per user/month depending on agency size and features, with no public tiers.
Axxess
enterpriseCloud-based home health software with clinical documentation, OASIS management, and telehealth for care coordination.
Fully integrated EVV with GPS, telephony, and automatic payroll/billing sync for seamless compliance
Axxess is a cloud-based, all-in-one software platform tailored for home health, hospice, and private duty agencies, enabling comprehensive care management from patient intake to discharge. It provides tools for scheduling, clinical documentation, billing, EVV compliance, and regulatory reporting like OASIS. The platform emphasizes mobility with apps for field staff and automation to reduce administrative burdens while ensuring HIPAA compliance.
Pros
- Robust integration of clinical, billing, and operational workflows
- Powerful mobile app for real-time documentation and EVV
- Strong compliance tools including OASIS auto-scrubbing and HIPAA security
Cons
- Steep learning curve for initial setup and training
- Higher cost unsuitable for very small agencies
- Reporting features lack deep customization options
Best For
Mid-to-large home health and hospice agencies needing a scalable, compliant solution for full care lifecycle management.
Pricing
Custom pricing based on agency size, users, and modules; typically $100-$200 per user/month with implementation fees.
KanTime
enterpriseComprehensive home health and hospice management system featuring billing, scheduling, and mobile caregiver apps.
KanTime 360° dashboard providing real-time visibility into operations, claims, and scheduling across the entire agency
KanTime is a comprehensive cloud-based platform tailored for home health, hospice, and pediatric care agencies, offering end-to-end solutions for scheduling, billing, electronic visit verification (EVV), CRM, and compliance management. It streamlines caregiver assignments, tracks patient care plans, automates payroll, and optimizes revenue cycle management to enhance operational efficiency. With mobile apps for field staff and robust reporting tools, it supports agencies in meeting regulatory requirements like Medicare and Medicaid standards.
Pros
- Comprehensive all-in-one suite including EVV, scheduling, and billing integration
- Strong compliance tools for HIPAA, Medicare, and state regulations
- Mobile app enables real-time caregiver updates and GPS tracking
Cons
- Steep learning curve for new users due to extensive features
- Customer support response times can vary and be slower during peak periods
- Pricing lacks transparency and requires custom quotes
Best For
Mid-sized home health and hospice agencies needing robust, scalable tools for compliance and revenue management.
Pricing
Custom quote-based pricing starting around $200-500 per user/month depending on agency size and modules selected.
AxisCare
specializedStreamlines private duty home care operations with client management, scheduling, billing, and family portal access.
Family portal for real-time visit updates, messaging, and e-signatures
AxisCare is a cloud-based platform tailored for non-medical home care agencies, offering tools for scheduling, caregiver management, billing, and EVV compliance. It includes mobile apps for caregivers, office staff, and families, enabling real-time visit tracking, timekeeping, and communication. The software also provides robust reporting, payroll integrations, and training resources to streamline agency operations and support growth.
Pros
- Comprehensive scheduling and EVV with GPS and photo verification
- User-friendly mobile apps for caregivers and families
- Strong integrations with payroll and billing systems like QuickBooks
Cons
- Pricing scales quickly for larger agencies
- Occasional mobile app performance issues reported
- Steeper learning curve for advanced reporting features
Best For
Mid-sized home care agencies needing an all-in-one solution for scheduling, compliance, and family engagement.
Pricing
Custom pricing based on agency size and clients, starting at around $250/month for small agencies with tiered plans up to enterprise levels.
CareSmartz360
specializedAll-in-one home care software supporting scheduling, EVV, billing, and compliance for agencies of all sizes.
Built-in EVV with real-time GPS tracking and state-specific compliance automation
CareSmartz360 is a cloud-based all-in-one software platform tailored for non-medical home care agencies, offering tools for scheduling, billing, caregiver management, and client CRM. It includes electronic visit verification (EVV) for compliance, robust reporting, and mobile apps for caregivers and office staff. The solution aims to streamline operations, reduce administrative burdens, and improve caregiver retention through features like automated scheduling and payroll integration.
Pros
- Comprehensive EVV compliance and scheduling automation
- Strong caregiver and client management tools
- Reliable customer support and training resources
Cons
- Pricing can be steep for very small agencies
- Interface feels somewhat dated in places
- Customization options are limited without add-ons
Best For
Mid-sized home care agencies needing robust EVV-compliant scheduling and billing in one platform.
Pricing
Custom pricing based on agency size and modules; typically starts at $500/month for basic plans, with per-user or per-visit options available.
HHAeXchange
specializedFacilitates consumer-directed home care with electronic visit verification, payroll, and payer reimbursement management.
Direct payer EVV connectivity for automated claims submission and reduced denials
HHAeXchange is a robust homecare management platform tailored for home health agencies, offering end-to-end tools for scheduling, electronic visit verification (EVV), billing, payroll, and caregiver management. It ensures regulatory compliance through real-time data capture and integrates with multiple payers for seamless reimbursements. The mobile app empowers caregivers with on-the-go access to schedules, client info, and visit documentation.
Pros
- Strong EVV compliance with real-time verification and payer integrations
- Comprehensive scheduling, billing, and payroll automation
- Scalable for growing agencies with robust reporting
Cons
- Steep learning curve for new users due to feature depth
- Custom pricing can be expensive for small agencies
- Customer support response times vary
Best For
Mid-to-large home health agencies prioritizing EVV compliance and operational scalability.
Pricing
Custom quotes based on agency size, users, and visits; typically starts at $500-$1,000/month for small operations.
Conclusion
The reviewed care manager software offers robust solutions across diverse care settings, with the top three tools—PointClickCare, MatrixCare, and WellSky—standing out as leaders. PointClickCare claims the top spot, excelling in comprehensive cloud-based EHR and operations management for long-term and post-acute facilities. MatrixCare and WellSky, meanwhile, are strong alternatives, each providing specialized tools tailored to post-acute care and end-to-end solutions for home health and hospice, respectively.
Explore PointClickCare, the top-ranked tool, to streamline care management, enhance operational efficiency, and elevate care delivery.
Tools Reviewed
All tools were independently evaluated for this comparison