Top 10 Best Call Detail Record Software of 2026

Subex is a leading provider of telecom analytics software, specializing in Call Detail Record (CDR) processing for revenue assurance, fraud management, and business optimization. Its platforms, like Rocware and Hyperion, handle massive volumes of CDRs from diverse networks, enabling real-time mediation, anomaly detection, and leakage prevention through AI/ML algorithms. This solution empowers telecom operators to maximize revenue integrity and operational efficiency by transforming raw CDR data into actionable insights.

WeDo Technologies provides a robust revenue assurance and fraud management platform specializing in Call Detail Record (CDR) processing, mediation, and analysis for telecom operators. It enables real-time monitoring, data validation, reconciliation, and anomaly detection to prevent revenue leakage and fraud. The solution integrates with diverse network sources, offering advanced analytics and reporting for business assurance.

Amdocs offers a comprehensive mediation and data management platform tailored for telecom operators, specializing in the collection, processing, enrichment, and distribution of Call Detail Records (CDRs) from diverse network sources. It supports high-volume CDR handling for billing, revenue assurance, fraud detection, and analytics, integrating seamlessly with Amdocs' broader BSS/OSS ecosystem. The solution excels in real-time and batch processing, enabling operators to monetize usage data efficiently while ensuring regulatory compliance.

Oracle Communications BRM is a robust billing and revenue management (BRM) platform tailored for telecommunications providers, specializing in the ingestion, rating, and mediation of Call Detail Records (CDRs) to enable accurate usage-based billing. It supports high-volume CDR processing, complex pricing models, and real-time charging across diverse services like voice, data, and messaging. The system integrates seamlessly with network elements and offers comprehensive revenue assurance through fraud management and usage analytics.

Netcracker offers robust Call Detail Record (CDR) processing capabilities within its Digital BSS platform, designed for telecom operators to collect, mediate, enrich, and analyze massive volumes of usage data from network elements. The solution supports both batch and near-real-time processing for accurate billing, revenue assurance, fraud detection, and business intelligence. It integrates seamlessly with other OSS/BSS modules, enabling end-to-end revenue management workflows.

Comarch offers comprehensive CDR (Call Detail Record) software solutions within its telecom BSS/OSS portfolio, specializing in high-volume data mediation, processing, and analysis from diverse network sources. It excels in transforming raw CDRs into usable formats for billing, revenue assurance, and fraud management, supporting protocols like TMOS, GTP, and Diameter. The platform integrates seamlessly with enterprise systems, providing scalability for large telecom operators handling millions of records daily.

VoIPmonitor is an open-source VoIP monitoring tool that passively captures SIP/RTP traffic to generate comprehensive Call Detail Records (CDRs), including call duration, quality metrics like MOS scores, and packet loss statistics. It provides audio recording, real-time dashboards, and advanced reporting via a web interface, supporting high-volume deployments for PBX systems like Asterisk and FreePBX. Ideal for network probes in enterprise or carrier environments, it stores data in MySQL for querying and export in CSV/PDF formats.

CDR-Stats is an open-source web-based platform for analyzing Call Detail Records (CDRs) from VoIP systems like FreeSWITCH, Asterisk, and Kamailio. It offers real-time dashboards, comprehensive reporting on call traffic, quality metrics (QoS), and billing analytics. The tool supports drill-down queries, custom reports, and exports to aid telecom operators in optimizing operations and monitoring performance.

Queuemetrics is an open-source call center analytics platform designed primarily for Asterisk-based PBX systems, offering detailed processing and visualization of Call Detail Records (CDRs) to monitor queue performance, agent activity, and call outcomes. It provides real-time dashboards, historical reports on metrics like wait times, abandonment rates, and service levels, along with tools for optimizing contact center operations. The software integrates deeply with FreePBX and Kamailio, enabling customizable alerts and CRM blending for enhanced insights.

Asternic Call Center Stats is an open-source web-based application for Asterisk PBX systems that provides real-time monitoring and historical reporting from Call Detail Records (CDRs). It offers dashboards for queue performance, agent statistics, and call analytics, pulling data directly from Asterisk's CDR database and Manager Interface (AMI). Primarily targeted at call centers using Asterisk, it enables customizable reports on call volumes, durations, and dispositions.