Quick Overview
- 1#1: TeamViewer - Provides secure remote control, file transfer, and support across devices for business IT teams.
- 2#2: Splashtop - Delivers high-performance remote desktop access and support optimized for business productivity.
- 3#3: AnyDesk - Offers ultra-low latency remote access for seamless real-time business collaboration.
- 4#4: ConnectWise Control - Enables MSPs and IT teams with unattended remote access and advanced session management.
- 5#5: Zoho Assist - Facilitates cloud-based remote support and access integrated with business productivity suites.
- 6#6: GoTo Resolve - Combines remote support, access, and IT automation tools for enterprise environments.
- 7#7: RemotePC - Provides affordable unattended remote desktop access for small to medium businesses.
- 8#8: BeyondTrust Remote Support - Delivers privileged remote access with enhanced security and compliance for enterprises.
- 9#9: Dameware - Offers powerful remote control and support capabilities for IT administrators.
- 10#10: RealVNC Connect - Provides scalable VNC-based remote desktop access for business networks.
These tools were evaluated based on key factors including security protocols, performance metrics, feature versatility, user-friendliness, and overall value, ensuring they represent the pinnacle of reliability and effectiveness for modern business environments.
Comparison Table
In today's connected business landscape, reliable remote access software is critical for seamless team collaboration and client support. This comparison table explores tools like TeamViewer, Splashtop, AnyDesk, ConnectWise Control, and Zoho Assist, guiding readers to understand key features and suitability for their unique operational needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | TeamViewer Provides secure remote control, file transfer, and support across devices for business IT teams. | enterprise | 9.7/10 | 9.8/10 | 9.5/10 | 9.2/10 |
| 2 | Splashtop Delivers high-performance remote desktop access and support optimized for business productivity. | enterprise | 9.2/10 | 9.1/10 | 9.4/10 | 9.5/10 |
| 3 | AnyDesk Offers ultra-low latency remote access for seamless real-time business collaboration. | enterprise | 9.1/10 | 9.2/10 | 9.5/10 | 8.7/10 |
| 4 | ConnectWise Control Enables MSPs and IT teams with unattended remote access and advanced session management. | enterprise | 8.7/10 | 9.2/10 | 8.1/10 | 8.0/10 |
| 5 | Zoho Assist Facilitates cloud-based remote support and access integrated with business productivity suites. | enterprise | 8.7/10 | 8.5/10 | 9.2/10 | 9.0/10 |
| 6 | GoTo Resolve Combines remote support, access, and IT automation tools for enterprise environments. | enterprise | 8.2/10 | 8.7/10 | 8.0/10 | 7.5/10 |
| 7 | RemotePC Provides affordable unattended remote desktop access for small to medium businesses. | enterprise | 8.1/10 | 7.9/10 | 8.5/10 | 9.2/10 |
| 8 | BeyondTrust Remote Support Delivers privileged remote access with enhanced security and compliance for enterprises. | enterprise | 8.7/10 | 9.4/10 | 7.8/10 | 8.1/10 |
| 9 | Dameware Offers powerful remote control and support capabilities for IT administrators. | enterprise | 7.8/10 | 8.5/10 | 7.0/10 | 7.2/10 |
| 10 | RealVNC Connect Provides scalable VNC-based remote desktop access for business networks. | enterprise | 8.2/10 | 8.5/10 | 7.8/10 | 7.5/10 |
Provides secure remote control, file transfer, and support across devices for business IT teams.
Delivers high-performance remote desktop access and support optimized for business productivity.
Offers ultra-low latency remote access for seamless real-time business collaboration.
Enables MSPs and IT teams with unattended remote access and advanced session management.
Facilitates cloud-based remote support and access integrated with business productivity suites.
Combines remote support, access, and IT automation tools for enterprise environments.
Provides affordable unattended remote desktop access for small to medium businesses.
Delivers privileged remote access with enhanced security and compliance for enterprises.
Offers powerful remote control and support capabilities for IT administrators.
Provides scalable VNC-based remote desktop access for business networks.
TeamViewer
enterpriseProvides secure remote control, file transfer, and support across devices for business IT teams.
Seamless unattended access with one-click connections via unique ID/password, bypassing complex network setups for instant remote control
TeamViewer is a leading remote access and remote control software that enables secure, real-time connections to computers, servers, and mobile devices across all major platforms including Windows, macOS, Linux, iOS, and Android. It supports unattended access, file transfer, remote printing, multi-monitor handling, and integrated chat/video conferencing for efficient IT support and remote work. With enterprise-grade features like granular access controls and audit logs, it's optimized for business environments requiring reliable remote management.
Pros
- Exceptional cross-platform compatibility and NAT/firewall traversal without configuration
- Top-tier security including end-to-end encryption, two-factor authentication, and compliance certifications (GDPR, HIPAA)
- Comprehensive tools like unattended access, drag-and-drop file transfer, and session recording for streamlined business support
Cons
- Premium pricing can be steep for small teams or high-volume concurrent use
- Occasional performance lag on very low-bandwidth or high-latency connections
- Free version restricted for commercial use, requiring paid licenses
Best For
IT departments, managed service providers, and businesses needing robust, secure remote access for support, maintenance, and collaboration across diverse device ecosystems.
Pricing
Free for personal/non-commercial use; Business plan starts at $24.90/user/month (billed annually) for 1 concurrent session, with Premium ($49.90) and Corporate ($103.90) tiers adding more sessions, users, and enterprise features.
Splashtop
enterpriseDelivers high-performance remote desktop access and support optimized for business productivity.
High-fidelity streaming technology delivering near-local performance even on multi-monitor setups
Splashtop is a high-performance remote desktop and access solution tailored for businesses, enabling secure remote control of computers, servers, and mobile devices from anywhere. It supports IT support, remote work, and unattended access with features like multi-monitor viewing, file transfer, remote printing, and session recording. Known for its low latency and cross-platform compatibility (Windows, Mac, Linux, iOS, Android), it's a cost-effective alternative to pricier competitors.
Pros
- Exceptional speed and low latency for smooth remote sessions
- Robust security with 256-bit AES encryption, 2FA, and device verification
- Affordable pricing with flexible plans for teams of all sizes
Cons
- Limited advanced automation features compared to enterprise rivals
- Customer support can be slower for non-premium users
- Occasional connectivity issues on unstable networks
Best For
Small to medium-sized businesses and IT teams seeking reliable, high-speed remote access without premium pricing.
Pricing
Business plans start at $5/user/month (billed annually) for Solo, $8.25/user/month for Pro, and custom Enterprise options; free trial available.
AnyDesk
enterpriseOffers ultra-low latency remote access for seamless real-time business collaboration.
DeskRT codec enabling up to 60 fps with ultra-low latency even on poor connections
AnyDesk is a high-performance remote desktop software that enables seamless access and control of remote computers across platforms with minimal latency. It supports unattended access, file transfer, and multi-monitor setups, making it suitable for IT support, remote work, and collaboration. Business editions include advanced features like centralized management, custom client branding, and detailed logging for enterprise needs.
Pros
- Exceptional speed and low latency via DeskRT codec
- Strong security with TLS 1.2 and AES-256 encryption
- Broad cross-platform support including mobile devices
Cons
- Business plans are pricier than some competitors
- Limited free version lacks enterprise features
- Advanced management requires higher-tier subscriptions
Best For
Small to medium businesses needing fast, reliable remote support and IT administration.
Pricing
Free for personal use; Professional at $10.99/user/month, Power at $20.99/user/month (billed annually), Enterprise custom.
ConnectWise Control
enterpriseEnables MSPs and IT teams with unattended remote access and advanced session management.
Relay technology for secure, firewall-friendly connections without VPNs or port forwarding
ConnectWise Control is a robust remote access and support platform tailored for IT teams and MSPs, offering secure unattended access, attended support sessions, file transfers, and multi-monitor handling across Windows, Mac, Linux, iOS, and Android devices. It integrates seamlessly with the ConnectWise ecosystem for ticketing, RMM, and PSA tools, enabling efficient remote troubleshooting and management. The software emphasizes security with features like two-factor authentication, session recording, and permission controls.
Pros
- Comprehensive feature set including unattended access, mobile support, and integrations with RMM/PSAs
- Strong security with 2FA, encryption, and compliance tools
- Scalable for teams with per-technician licensing and reliable performance for business use
Cons
- Steep learning curve for new users due to extensive options
- Pricing can be high for small teams or solo users
- Occasional reports of latency or connectivity issues in high-load scenarios
Best For
MSPs and IT departments requiring scalable, secure remote support with deep integrations.
Pricing
Starts at $24/technician/month (Solo plan), up to $48+/month for Premium/Enterprise with custom options; self-hosted free tier available but limited.
Zoho Assist
enterpriseFacilitates cloud-based remote support and access integrated with business productivity suites.
Deep integration with the Zoho suite for automated workflows and CRM-linked support sessions
Zoho Assist is a cloud-based remote support and access platform designed for businesses, enabling unattended remote access, on-demand support sessions, and remote monitoring across Windows, Mac, Linux, iOS, and Android devices. It offers features like file transfer, multi-monitor support, voice/video chat, and session recording for efficient IT management. Integrated with the Zoho ecosystem, it streamlines workflows for support teams handling customer or employee devices.
Pros
- Affordable pricing with a robust free tier for basic use
- Excellent cross-platform compatibility and quick session setup
- Strong security including AES-256 encryption and compliance features
Cons
- Limited advanced customization and scripting compared to enterprise rivals
- Performance can lag on high-latency connections
- Customer support response times vary for non-premium users
Best For
Small to medium-sized businesses and IT teams using Zoho products who need cost-effective, integrated remote access and support.
Pricing
Free plan for basic use; paid plans start at $10/technician/month for remote support and $15 for unattended access, billed annually.
GoTo Resolve
enterpriseCombines remote support, access, and IT automation tools for enterprise environments.
AI-powered diagnostics and automation for faster issue resolution
GoTo Resolve is a comprehensive remote access and IT support platform designed for businesses, offering unattended remote access, on-demand support sessions, and endpoint management capabilities. It supports multi-platform access across Windows, macOS, Linux, ChromeOS, and mobile devices, with tools for patching, monitoring, and file transfer. Ideal for IT teams, it integrates AI-driven diagnostics and ticketing to streamline remote troubleshooting and maintenance.
Pros
- Robust unattended access with multi-monitor support
- Integrated endpoint management including patching and scripting
- Enterprise-grade security with AES-256 encryption and compliance features
Cons
- Pricing is premium and scales with technicians/users
- Advanced features locked behind higher tiers
- Can experience lag on very high-latency connections
Best For
Mid-sized businesses and IT support teams needing scalable remote access combined with endpoint management and automation.
Pricing
Starts at $99 per technician/month (billed annually) for Pro plan; Enterprise custom pricing with more advanced features.
RemotePC
enterpriseProvides affordable unattended remote desktop access for small to medium businesses.
Perpetual unattended access to multiple computers simultaneously via a single console, with drag-and-drop file transfer up to several GB.
RemotePC is a remote desktop software solution that allows businesses to securely access and control remote computers across Windows, Mac, and Linux platforms from anywhere. It provides essential features like unattended access, file transfer, remote printing, multi-monitor support, and session recording, with business-oriented plans offering centralized management and multi-user permissions. Designed for IT support, remote work, and helpdesk scenarios, it emphasizes reliability and affordability over advanced enterprise integrations.
Pros
- Highly affordable per-computer pricing
- Fast, low-latency connections with multi-monitor support
- Simple setup with unattended access and cross-platform compatibility
Cons
- Limited native integrations with business tools like ticketing systems
- Mobile app lacks full unattended access capabilities
- Customer support is email-based without live chat for lower plans
Best For
Small to medium-sized businesses seeking cost-effective remote access for IT support and hybrid teams without needing advanced enterprise features.
Pricing
Consumer plan starts at $29.50/year per computer; Team plan at $79.50/year per user (up to 10 computers), with Enterprise options for custom needs.
BeyondTrust Remote Support
enterpriseDelivers privileged remote access with enhanced security and compliance for enterprises.
Privileged Remote Access with Jump Clients for secure, unattended endpoint connections and real-time session monitoring
BeyondTrust Remote Support is an enterprise-grade remote access and support platform that enables IT teams to securely connect to endpoints for troubleshooting, file transfers, and screen sharing. It emphasizes privileged access management with features like session recording, multi-factor authentication, and granular permissions to ensure compliance in regulated industries. The tool supports unattended access via Jump Clients and integrates seamlessly with ITSM systems for streamlined workflows.
Pros
- Exceptional security features including session isolation, recording, and MFA
- Robust auditing, reporting, and compliance tools for regulated environments
- Strong integration with ticketing systems and endpoint management
Cons
- Steep learning curve for setup and advanced configuration
- Higher pricing suitable mainly for enterprises
- Interface feels dated compared to modern competitors
Best For
Enterprise IT teams in highly regulated industries like finance, healthcare, and government needing secure, auditable remote support.
Pricing
Quote-based enterprise pricing, typically starting at $2,500+ per technician annually with tiers based on features and users.
Dameware
enterpriseOffers powerful remote control and support capabilities for IT administrators.
Advanced scripting engine for automating diagnostics, reboots, and custom tasks remotely
Dameware, from SolarWinds, is a robust remote access and support suite tailored for IT professionals, offering secure remote control, file transfer, and diagnostics across Windows, Linux, and macOS systems. It supports both agent-based and agentless connections, with features like multi-monitor handling and Active Directory integration for efficient enterprise management. Ideal for technical support teams, it emphasizes automation through scripting and reporting tools to streamline troubleshooting workflows.
Pros
- Powerful scripting and automation for advanced IT tasks
- Seamless Active Directory integration and multi-platform support
- Central server for team collaboration and session management
Cons
- Dated interface that feels clunky compared to modern alternatives
- Higher per-technician pricing without flexible user-based options
- Steeper learning curve for non-IT users
Best For
Mid-to-large IT departments requiring advanced remote troubleshooting and automation in enterprise environments.
Pricing
Per-technician subscriptions starting at ~$595/year, with perpetual licenses from ~$1,295 and volume discounts available.
RealVNC Connect
enterpriseProvides scalable VNC-based remote desktop access for business networks.
On-premises deployment option allowing full data sovereignty and integration with existing infrastructure without cloud reliance
RealVNC Connect is a mature remote access platform providing secure, high-performance screen sharing and control across Windows, macOS, Linux, iOS, and Android devices. It supports both attended and unattended access, with features like multi-monitor handling, file transfer, printing, and scripting for automation. Designed for businesses, it emphasizes enterprise security through AES-256 encryption, two-factor authentication, and flexible deployment options including cloud and on-premises.
Pros
- Exceptional performance with low latency and adaptive compression for smooth remote sessions even on poor networks
- Robust security features including end-to-end encryption, SSO integration, and granular access controls
- Flexible deployment models supporting cloud, on-premises, and hybrid setups for enterprise scalability
Cons
- Pricing is on the higher end, especially for larger deployments without volume discounts
- Initial setup and configuration can be complex for non-technical users or large-scale rollouts
- User interface feels somewhat dated compared to more modern competitors
Best For
Mid-to-large businesses needing reliable, secure remote access with on-premises control and advanced authentication.
Pricing
Subscription-based starting at ~$4/device/month for Essentials, $6 for Professional, and custom Enterprise pricing; annual billing with volume discounts available.
Conclusion
The reviewed business remote access tools present diverse strengths, with TeamViewer leading as the top choice, offering comprehensive secure control, file transfer, and cross-device compatibility for business IT teams. Splashtop and AnyDesk, ranking second and third, stand out as strong alternatives: Splashtop for high-performance productivity-focused access and AnyDesk for ultra-low latency real-time collaboration, each tailored to specific operational needs. Together, they highlight the range of solutions available, ensuring there’s a fit for various business sizes and priorities.
To experience seamless, versatile remote access that drives efficiency, start with TeamViewer—its robust capabilities make it an ideal partner for enhancing business flexibility and connectivity.
Tools Reviewed
All tools were independently evaluated for this comparison
Referenced in the comparison table and product reviews above.