Quick Overview
- 1#1: ServiceTitan - All-in-one platform for HVAC contractors to manage dispatching, scheduling, invoicing, inventory, and customer relationships.
- 2#2: FieldEdge - HVAC-specific field service software for technician dispatching, mobile invoicing, and parts management.
- 3#3: Housecall Pro - Field service management tool for AC technicians handling scheduling, payments, and customer communication.
- 4#4: Jobber - Business management software for home service pros including job scheduling, quoting, and invoicing for AC services.
- 5#5: Service Fusion - Cloud-based solution for field service businesses with dispatching, CRM, and QuickBooks integration for HVAC work.
- 6#6: SuccessWare21 - Tailored business system for HVAC and plumbing contractors managing service agreements, dispatching, and accounting.
- 7#7: FieldPulse - Mobile-first field service app for scheduling jobs, tracking time, and sending invoices for AC repairs.
- 8#8: Kickserv - Online scheduling and invoicing software designed for service businesses like air conditioning maintenance.
- 9#9: ServiceM8 - Job management app for trades including HVAC with scheduling, job tracking, and client portals.
- 10#10: mHelpDesk - Field service management software offering dispatching, GPS tracking, and invoicing for AC service technicians.
Tools were ranked based on functionality (including dispatching, invoicing, and CRM), user experience, reliability, and value, ensuring we highlight solutions that align with the unique needs of air conditioning technicians and businesses
Comparison Table
AI r conditioning service businesses need reliable software to manage operations, and with tools like ServiceTitan, FieldEdge, Housecall Pro, Jobber, Service Fusion, and more, selecting the right solution requires comparing key features. This comparison table outlines these platforms to help readers evaluate functionality, usability, and suitability for their specific business needs, from scheduling to invoicing and customer management.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | ServiceTitan All-in-one platform for HVAC contractors to manage dispatching, scheduling, invoicing, inventory, and customer relationships. | enterprise | 9.4/10 | 9.6/10 | 8.2/10 | 8.7/10 |
| 2 | FieldEdge HVAC-specific field service software for technician dispatching, mobile invoicing, and parts management. | specialized | 9.1/10 | 9.4/10 | 8.7/10 | 8.5/10 |
| 3 | Housecall Pro Field service management tool for AC technicians handling scheduling, payments, and customer communication. | specialized | 8.7/10 | 9.1/10 | 8.4/10 | 8.3/10 |
| 4 | Jobber Business management software for home service pros including job scheduling, quoting, and invoicing for AC services. | specialized | 8.6/10 | 8.4/10 | 9.1/10 | 8.2/10 |
| 5 | Service Fusion Cloud-based solution for field service businesses with dispatching, CRM, and QuickBooks integration for HVAC work. | specialized | 8.6/10 | 9.1/10 | 8.2/10 | 8.0/10 |
| 6 | SuccessWare21 Tailored business system for HVAC and plumbing contractors managing service agreements, dispatching, and accounting. | specialized | 7.8/10 | 8.3/10 | 7.1/10 | 7.4/10 |
| 7 | FieldPulse Mobile-first field service app for scheduling jobs, tracking time, and sending invoices for AC repairs. | specialized | 8.2/10 | 8.0/10 | 8.5/10 | 8.3/10 |
| 8 | Kickserv Online scheduling and invoicing software designed for service businesses like air conditioning maintenance. | specialized | 7.6/10 | 8.0/10 | 7.4/10 | 7.2/10 |
| 9 | ServiceM8 Job management app for trades including HVAC with scheduling, job tracking, and client portals. | specialized | 8.4/10 | 8.3/10 | 9.1/10 | 8.2/10 |
| 10 | mHelpDesk Field service management software offering dispatching, GPS tracking, and invoicing for AC service technicians. | specialized | 7.9/10 | 7.6/10 | 8.4/10 | 7.7/10 |
All-in-one platform for HVAC contractors to manage dispatching, scheduling, invoicing, inventory, and customer relationships.
HVAC-specific field service software for technician dispatching, mobile invoicing, and parts management.
Field service management tool for AC technicians handling scheduling, payments, and customer communication.
Business management software for home service pros including job scheduling, quoting, and invoicing for AC services.
Cloud-based solution for field service businesses with dispatching, CRM, and QuickBooks integration for HVAC work.
Tailored business system for HVAC and plumbing contractors managing service agreements, dispatching, and accounting.
Mobile-first field service app for scheduling jobs, tracking time, and sending invoices for AC repairs.
Online scheduling and invoicing software designed for service businesses like air conditioning maintenance.
Job management app for trades including HVAC with scheduling, job tracking, and client portals.
Field service management software offering dispatching, GPS tracking, and invoicing for AC service technicians.
ServiceTitan
enterpriseAll-in-one platform for HVAC contractors to manage dispatching, scheduling, invoicing, inventory, and customer relationships.
Real-time Profit Margin Calculator that dynamically tracks job costs and margins during AC service calls for instant pricing adjustments
ServiceTitan is an all-in-one field service management platform tailored for HVAC contractors, including air conditioning services, offering end-to-end automation for scheduling, dispatching, invoicing, and customer management. It provides specialized tools like flat-rate pricing, inventory tracking, and technician mobile apps to optimize AC service workflows from call booking to payment collection. With robust reporting and CRM features, it helps businesses scale operations while maintaining profitability in competitive HVAC markets.
Pros
- Comprehensive dispatching and GPS-enabled scheduling for efficient technician routing
- Advanced job costing and real-time profitability tracking tailored for AC services
- Seamless integrations with QuickBooks, Service Agreements, and marketing automation
Cons
- High cost that may overwhelm small AC businesses
- Steep learning curve requiring significant training
- Custom pricing lacks transparency upfront
Best For
Mid-to-large HVAC companies with 10+ technicians seeking scalable, enterprise-level automation for air conditioning service operations.
Pricing
Custom quotes starting at approximately $265 per technician per month, plus setup fees and add-ons for advanced features.
FieldEdge
specializedHVAC-specific field service software for technician dispatching, mobile invoicing, and parts management.
Intelligent auto-dispatching that optimizes technician routes and assignments based on skills, location, and real-time availability
FieldEdge is a comprehensive field service management software designed specifically for HVAC contractors, including air conditioning services, offering tools for scheduling, dispatching, invoicing, and customer relationship management. It features a robust mobile app that empowers technicians to access job details, update statuses, capture signatures, and process payments on-site in real-time. The platform integrates seamlessly with QuickBooks and other accounting software, while providing inventory tracking, maintenance contract management, and detailed reporting to streamline operations for service businesses.
Pros
- Powerful dispatching and drag-and-drop scheduling with GPS tracking
- Feature-rich mobile app for technicians enabling paperless workflows
- Strong integrations with QuickBooks and flat-rate pricing catalogs
Cons
- Pricing can be steep for smaller teams
- Steeper learning curve for advanced features
- Occasional reports of customer support delays
Best For
Mid-sized HVAC and air conditioning service companies with 10+ technicians needing an all-in-one platform for efficient field operations.
Pricing
Custom quote-based pricing; typically $115-$265 per technician/month depending on users and modules.
Housecall Pro
specializedField service management tool for AC technicians handling scheduling, payments, and customer communication.
Intelligent Dispatch Board with real-time GPS tracking and skill-based auto-assignment for optimal technician routing
Housecall Pro is a comprehensive field service management platform tailored for home service businesses, including air conditioning (HVAC) contractors, offering tools for scheduling, dispatching, invoicing, and customer management. It enables automated job assignment, real-time GPS tracking for technicians, and seamless online booking through a customer portal. The mobile app empowers field techs to update job statuses, capture signatures, and process payments on-site, integrating with accounting software like QuickBooks.
Pros
- Powerful automated scheduling and GPS dispatching optimized for HVAC jobs
- Robust mobile app for technicians with real-time updates and payments
- Strong integrations including QuickBooks and online booking portal
Cons
- Pricing scales quickly for larger teams or multiple users
- Steeper learning curve for advanced customization features
- Customer support can have response delays during peak times
Best For
Small to mid-sized air conditioning service companies needing an all-in-one platform to manage scheduling, dispatching, and payments efficiently.
Pricing
Starts at $65/month (Basic, 1 user), Essentials at $129/month (up to 7 users), Max at $229/month (up to 19 users), and Unlimited at $429/month; 17% discount for annual billing.
Jobber
specializedBusiness management software for home service pros including job scheduling, quoting, and invoicing for AC services.
ClientHub portal enabling self-service booking, quote approvals, and service history access for customers
Jobber is a cloud-based field service management software tailored for home service businesses, including air conditioning services, offering tools for scheduling, dispatching, quoting, invoicing, and customer communication. It features a robust mobile app for technicians to manage jobs on-site, track time, and process payments. The platform automates workflows from client requests to completed invoices, integrating with QuickBooks and other accounting tools for seamless financial management.
Pros
- Intuitive scheduling and dispatching with drag-and-drop calendar
- Streamlined quoting-to-invoicing automation saving time on admin tasks
- Powerful mobile app with GPS tracking and on-site payment processing
Cons
- Lacks HVAC-specific features like refrigerant inventory or compliance logging
- Pricing scales quickly for larger teams beyond 7 users
- Reporting and analytics are solid but less customizable than competitors
Best For
Small to mid-sized air conditioning service companies with 1-20 technicians needing an all-in-one, user-friendly platform for daily operations and customer interactions.
Pricing
Lite ($69/mo, 1 user), Core ($169/mo, up to 7 users), Grow ($349/mo, up to 30 users), Plus (custom); annual billing offers 20% discount.
Service Fusion
specializedCloud-based solution for field service businesses with dispatching, CRM, and QuickBooks integration for HVAC work.
Intelligent dispatch board that auto-assigns jobs based on technician skills, location, and real-time availability
Service Fusion is an all-in-one field service management platform tailored for HVAC, plumbing, and air conditioning service businesses, offering tools for scheduling, dispatching, invoicing, and customer management. It features a robust mobile app for technicians to access jobs, update statuses, capture signatures, and process payments on-site. The software integrates seamlessly with QuickBooks and provides real-time GPS tracking and inventory management to optimize operations for AC service providers.
Pros
- Comprehensive all-in-one tools including scheduling, dispatching, and invoicing
- Powerful mobile app with offline access and GPS tracking for technicians
- Seamless QuickBooks integration and real-time reporting
Cons
- Higher pricing may deter small AC service businesses
- Initial learning curve for advanced features
- Occasional reports of customer support delays
Best For
Medium-sized HVAC and air conditioning service companies with multiple technicians needing scalable field management.
Pricing
Starts at $195/month (Starter plan), $295/month (Pro), $495/month (Enterprise); annual billing discounts available, custom quotes for larger teams.
SuccessWare21
specializedTailored business system for HVAC and plumbing contractors managing service agreements, dispatching, and accounting.
Deep QuickBooks integration that automates invoicing and financial syncing without manual data entry
SuccessWare21 is a comprehensive business management platform designed specifically for HVAC, plumbing, and electrical contractors, including air conditioning service providers. It offers tools for scheduling, dispatching, invoicing, inventory management, and customer relationship management to streamline field service operations. The software integrates deeply with QuickBooks for accounting and includes a mobile app for technicians to access jobs, update statuses, and process payments on-site.
Pros
- Robust dispatching and scheduling with GPS tracking
- Seamless QuickBooks integration for accounting
- Mobile app supports real-time job updates and payments
Cons
- Steep learning curve for new users
- User interface feels dated compared to modern competitors
- Pricing can be expensive for smaller teams
Best For
Mid-sized air conditioning service companies needing an all-in-one solution with strong accounting ties and advanced dispatching.
Pricing
Custom quotes starting at $150-$300 per month based on users and features; enterprise plans available.
FieldPulse
specializedMobile-first field service app for scheduling jobs, tracking time, and sending invoices for AC repairs.
Visual Job Board for drag-and-drop scheduling and real-time job status updates
FieldPulse is a mobile-first field service management software tailored for HVAC, plumbing, and electrical contractors, including air conditioning services. It provides tools for scheduling, dispatching, real-time technician tracking, on-site invoicing, and payment processing. The platform integrates with QuickBooks for seamless accounting and offers a customer portal for job history and bookings, streamlining operations for service businesses.
Pros
- Intuitive drag-and-drop scheduling board
- Robust mobile app with offline capabilities for technicians
- Strong QuickBooks integration and on-site payments
Cons
- Limited advanced reporting and analytics
- Customer support response times can vary
- Scalability challenges for enterprises with 50+ technicians
Best For
Small to medium-sized air conditioning service companies needing a user-friendly, mobile-focused tool for scheduling and dispatching.
Pricing
Starts at $65/user/month (Basic, billed annually), with Pro at $95/user/month and Elite at $135/user/month; custom enterprise pricing available.
Kickserv
specializedOnline scheduling and invoicing software designed for service businesses like air conditioning maintenance.
GPS-enabled dispatching with geofencing for precise technician location tracking and automated check-ins
Kickserv is a cloud-based field service management platform tailored for trades like air conditioning services, offering scheduling, dispatching, job tracking, and invoicing tools. It enables technicians to access jobs via a mobile app, capture signatures, and process payments on-site, while office staff manage customer relationships and recurring maintenance contracts. The software integrates with QuickBooks and other accounting tools to streamline financial workflows for HVAC businesses.
Pros
- Real-time GPS tracking and dispatching for efficient technician routing
- Mobile app supports offline access and on-site invoicing
- Recurring job scheduling ideal for AC maintenance contracts
Cons
- Limited advanced inventory and parts management
- Reporting features are basic compared to specialized HVAC tools
- Pricing scales up quickly for teams with many users
Best For
Small to medium air conditioning service businesses needing straightforward scheduling and mobile field management.
Pricing
Starts at $59/month for Essential plan (1 user), with Pro at $99/month and Premier at $199/month, plus additional per-user fees ($19-$39/user/month).
ServiceM8
specializedJob management app for trades including HVAC with scheduling, job tracking, and client portals.
Customizable job forms and digital sign-off sheets that allow AC techs to capture detailed service checklists, photos, and compliance notes directly on-site
ServiceM8 is a cloud-based field service management software tailored for trade businesses like air conditioning services, enabling job scheduling, dispatching, real-time tracking, and invoicing via a robust mobile app. It supports technicians in logging time, materials, photos, and notes on-site, while office staff gain visibility into job progress and customer details. The platform integrates with accounting tools like Xero and QuickBooks, streamlining operations from quote to payment for AC installations, repairs, and maintenance.
Pros
- Intuitive mobile app for techs to update jobs in real-time with photos and materials
- Strong scheduling and GPS dispatching for efficient AC service routes
- Seamless integrations with accounting software for quick invoicing
Cons
- Inventory management is basic, requiring workarounds for complex AC parts tracking
- Reporting lacks depth for advanced analytics compared to specialized competitors
- Pricing scales quickly for teams with many users
Best For
Small to medium air conditioning service businesses needing straightforward mobile job management and office-field communication.
Pricing
Starts at $29/user/month (Starter plan, annual billing) for core features; Professional at $99/user/month adds advanced scheduling and unlimited forms; custom enterprise pricing available.
mHelpDesk
specializedField service management software offering dispatching, GPS tracking, and invoicing for AC service technicians.
Visual drag-and-drop scheduler with route optimization for efficient technician dispatching
mHelpDesk is a cloud-based field service management platform tailored for service businesses like air conditioning repair and maintenance companies. It provides tools for scheduling appointments, dispatching technicians, tracking jobs in real-time, invoicing, and managing customer relationships via a web dashboard and mobile app. The software enables AC service providers to streamline operations, capture signatures and payments on-site, and integrate with accounting tools for efficient billing.
Pros
- Intuitive drag-and-drop scheduling and dispatching
- Robust mobile app for on-site job updates and payments
- Seamless QuickBooks integration for invoicing
Cons
- Pricing scales quickly for larger teams
- Limited advanced reporting and analytics
- No deep HVAC-specific features like parts inventory management
Best For
Small to medium air conditioning service businesses needing straightforward field service management without heavy customization.
Pricing
Starts at $169/month (billed annually) for up to 5 users; Pro plan at $349/month for 10 users with advanced features.
Conclusion
After a thorough review of the 10 tools, ServiceTitan emerges as the top choice, offering an all-in-one platform that centralizes dispatching, scheduling, invoicing, inventory, and customer relationship management for HVAC contractors. FieldEdge and Housecall Pro follow closely as strong alternatives—FieldEdge with its HVAC-specific field service focus, and Housecall Pro excelling in scheduling, payments, and communication. Each solution caters to distinct needs, yet ServiceTitan’s comprehensive feature set solidifies its position at the top.
Take the next step in enhancing your AC service business by trying ServiceTitan, the leading software for efficient, streamlined operations.
Tools Reviewed
All tools were independently evaluated for this comparison