GITNUXREPORT 2025

AI In The Tmt Industry Statistics

AI transforms TMT industry, boosting productivity, personalization, security, and revenue.

Jannik Linder

Co-Founder of Gitnux, specialized in content and tech since 2016.

First published: April 29, 2025

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Rigorous fact-checking • Reputable sources • Regular updatesLearn more

Statistic 1

54% of telecom companies have integrated AI into their customer service operations

Statistic 2

72% of streaming platforms use AI algorithms to recommend content

Statistic 3

42% of media companies are deploying AI for video editing and post-production

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80% of TMT organizations report that AI has improved their data analytics capabilities

Statistic 5

AI-based targeted advertising increased ROI by 35% for media companies in 2023

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37% of media companies have implemented AI to automate newsroom reporting

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54% of streaming platforms use AI to detect content piracy and prevent illegal distribution

Statistic 8

48% of telecom companies report increased customer satisfaction scores after implementing AI-based support systems

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85% of TMT industry leaders see AI as a critical component of future strategies

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Automated content creation using AI is projected to generate over 10 billion pieces of content annually by 2027

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63% of media organizations have adopted AI for audience analytics and segmentation

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53% of telecom companies report that AI has enhanced predictive maintenance accuracy, reducing service disruptions

Statistic 13

47% of media companies are investing in AI-driven virtual assistants for customer interaction

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AI in TMT sector is expected to support the launch of 200+ new digital services globally by 2025

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AI-based video analytics tools are used by 48% of media companies to monitor live broadcasts for quality and compliance

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AI applications in media and entertainment sectors are projected to grow at a CAGR of 31% from 2022 to 2028

Statistic 17

AI-driven content personalization increases user engagement by up to 60%

Statistic 18

AI-powered chatbots handle up to 50% of customer interactions in the telecom sector

Statistic 19

AI-driven voice recognition technology accuracy is over 95% in media applications

Statistic 20

AI helps reduce churn rates by up to 15% in telecom and media customers

Statistic 21

AI-based sentiment analysis tools increased social media engagement for TMT brands by 28%

Statistic 22

68% of TMT companies believe AI enhancements will lead to improved customer insights

Statistic 23

AI-generated content can improve content moderation accuracy by up to 89% in social media platforms

Statistic 24

About 30% of AI applications in TMT focus on enhancing customer engagement through personalization and targeted marketing

Statistic 25

AI-driven personalization in OTT platforms increases viewer retention rates by 22%

Statistic 26

AI-enabled fraud detection in telecoms has reduced fraud losses by 30% on average

Statistic 27

70% of telecom firms are exploring AI solutions for network security and threat detection

Statistic 28

The use of AI in cybersecurity within TMT has decreased data breach incidences by 40%

Statistic 29

80% of telecom companies adopting AI report improved network security and threat detection capabilities

Statistic 30

65% of manufacturing companies are leveraging AI for predictive maintenance

Statistic 31

AI-driven automation is expected to increase TMT industry productivity by 20% by 2025

Statistic 32

60% of telecoms plan to increase AI investment in network optimization over the next two years

Statistic 33

AI-driven network automation reduces operational costs in telecom by an average of 22%

Statistic 34

55% of media companies use AI to optimize advertising placement and effectiveness

Statistic 35

AI tools are expected to automate 50% of repetitive tasks in the TMT industry by 2026

Statistic 36

AI-driven revenue management systems contributed to a 12% increase in revenue for media and telecom businesses in 2023

Statistic 37

AI-powered end-to-end video production solutions reduce time-to-market by 25%

Statistic 38

AI-powered speech analytics tools have improved call center efficiency by 35% in telecom firms

Statistic 39

66% of telecoms utilize AI to optimize network bandwidth and manage traffic congestion

Statistic 40

AI-driven tools have reduced operational expenses in TMT by an average of 18% over the past three years

Statistic 41

58% of media firms are deploying AI to automate ad bidding processes

Statistic 42

78% of TMT executives believe AI will significantly transform their industry within the next five years

Statistic 43

The AI market in the TMT industry is expected to reach $45.3 billion by 2027, growing at a CAGR of 23.7%

Statistic 44

The adoption of AI in the gaming industry is expected to grow at a CAGR of 25.2% through 2028

Statistic 45

AI in TMT industry is projected to create 2.2 million new jobs globally by 2025

Statistic 46

45% of media firms plan to invest more than $10 million in AI-powered digital transformation initiatives in 2024

Statistic 47

AI applications in gaming are expected to contribute $13 billion to industry revenues by 2028

Statistic 48

76% of TMT companies plan to increase AI budgets by at least 20% in the next fiscal year

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Key Highlights

65% of manufacturing companies are leveraging AI for predictive maintenance
AI-driven automation is expected to increase TMT industry productivity by 20% by 2025
78% of TMT executives believe AI will significantly transform their industry within the next five years
AI applications in media and entertainment sectors are projected to grow at a CAGR of 31% from 2022 to 2028
54% of telecom companies have integrated AI into their customer service operations
AI-driven content personalization increases user engagement by up to 60%
72% of streaming platforms use AI algorithms to recommend content
The AI market in the TMT industry is expected to reach $45.3 billion by 2027, growing at a CAGR of 23.7%
42% of media companies are deploying AI for video editing and post-production
AI-enabled fraud detection in telecoms has reduced fraud losses by 30% on average
80% of TMT organizations report that AI has improved their data analytics capabilities
AI-powered chatbots handle up to 50% of customer interactions in the telecom sector
The adoption of AI in the gaming industry is expected to grow at a CAGR of 25.2% through 2028

As artificial intelligence rapidly transforms the TMT industry, groundbreaking statistics reveal that 78% of executives believe AI will significantly reshape their sector within five years, promising increased productivity, enhanced customer engagement, and a booming market expected to reach $45.3 billion by 2027.

AI Adoption and Integration in TMT Sector

54% of telecom companies have integrated AI into their customer service operations
72% of streaming platforms use AI algorithms to recommend content
42% of media companies are deploying AI for video editing and post-production
80% of TMT organizations report that AI has improved their data analytics capabilities
AI-based targeted advertising increased ROI by 35% for media companies in 2023
37% of media companies have implemented AI to automate newsroom reporting
54% of streaming platforms use AI to detect content piracy and prevent illegal distribution
48% of telecom companies report increased customer satisfaction scores after implementing AI-based support systems
85% of TMT industry leaders see AI as a critical component of future strategies
Automated content creation using AI is projected to generate over 10 billion pieces of content annually by 2027
63% of media organizations have adopted AI for audience analytics and segmentation
53% of telecom companies report that AI has enhanced predictive maintenance accuracy, reducing service disruptions
47% of media companies are investing in AI-driven virtual assistants for customer interaction
AI in TMT sector is expected to support the launch of 200+ new digital services globally by 2025
AI-based video analytics tools are used by 48% of media companies to monitor live broadcasts for quality and compliance

AI Adoption and Integration in TMT Sector Interpretation

With AI transforming the TMT landscape—from boosting customer satisfaction and data analytics to pioneering automated content and piracy prevention—industry leaders are increasingly viewing artificial intelligence not just as a tool, but as the backbone of their future competitive edge.

AI Applications in Customer Engagement and Content

AI applications in media and entertainment sectors are projected to grow at a CAGR of 31% from 2022 to 2028
AI-driven content personalization increases user engagement by up to 60%
AI-powered chatbots handle up to 50% of customer interactions in the telecom sector
AI-driven voice recognition technology accuracy is over 95% in media applications
AI helps reduce churn rates by up to 15% in telecom and media customers
AI-based sentiment analysis tools increased social media engagement for TMT brands by 28%
68% of TMT companies believe AI enhancements will lead to improved customer insights
AI-generated content can improve content moderation accuracy by up to 89% in social media platforms
About 30% of AI applications in TMT focus on enhancing customer engagement through personalization and targeted marketing
AI-driven personalization in OTT platforms increases viewer retention rates by 22%

AI Applications in Customer Engagement and Content Interpretation

As AI revolutionizes the TMT industry with a projected 31% CAGR and boosts engagement, personalization, and customer insights—spurring a digital transformation where bots, voices, and algorithms are the new stars—it's clear that embracing intelligent automation isn't just strategic; it’s essential for staying relevant in a rapidly evolving entertainment landscape.

AI in Cybersecurity and Fraud Detection

AI-enabled fraud detection in telecoms has reduced fraud losses by 30% on average
70% of telecom firms are exploring AI solutions for network security and threat detection
The use of AI in cybersecurity within TMT has decreased data breach incidences by 40%
80% of telecom companies adopting AI report improved network security and threat detection capabilities

AI in Cybersecurity and Fraud Detection Interpretation

With AI revolutionizing telecom security—cutting fraud losses by 30%, slashing data breaches by 40%, and convincing 80% of firms that it’s the digital shield they need—it's clear that in the TMT industry, artificial intelligence isn't just a tool; it's the new gatekeeper guarding our connected future.

AI-Driven Optimization and Automation

65% of manufacturing companies are leveraging AI for predictive maintenance
AI-driven automation is expected to increase TMT industry productivity by 20% by 2025
60% of telecoms plan to increase AI investment in network optimization over the next two years
AI-driven network automation reduces operational costs in telecom by an average of 22%
55% of media companies use AI to optimize advertising placement and effectiveness
AI tools are expected to automate 50% of repetitive tasks in the TMT industry by 2026
AI-driven revenue management systems contributed to a 12% increase in revenue for media and telecom businesses in 2023
AI-powered end-to-end video production solutions reduce time-to-market by 25%
AI-powered speech analytics tools have improved call center efficiency by 35% in telecom firms
66% of telecoms utilize AI to optimize network bandwidth and manage traffic congestion
AI-driven tools have reduced operational expenses in TMT by an average of 18% over the past three years
58% of media firms are deploying AI to automate ad bidding processes

AI-Driven Optimization and Automation Interpretation

As AI rapidly transforms the TMT landscape—from predictive maintenance and network optimization to automate advertising—its infusion not only boosts industry productivity by up to 20%, slashes operational costs by nearly a quarter, and accelerates content delivery, but also underscores that managing the unpredictable must now be done smarter, faster, and with a dash of artificial intelligence.

Market Growth and Investment in AI

78% of TMT executives believe AI will significantly transform their industry within the next five years
The AI market in the TMT industry is expected to reach $45.3 billion by 2027, growing at a CAGR of 23.7%
The adoption of AI in the gaming industry is expected to grow at a CAGR of 25.2% through 2028
AI in TMT industry is projected to create 2.2 million new jobs globally by 2025
45% of media firms plan to invest more than $10 million in AI-powered digital transformation initiatives in 2024
AI applications in gaming are expected to contribute $13 billion to industry revenues by 2028
76% of TMT companies plan to increase AI budgets by at least 20% in the next fiscal year

Market Growth and Investment in AI Interpretation

With 78% of TMT executives foreseeing AI's transformative power and a booming market projected to hit $45.3 billion by 2027, the industry is not just investing—it's betting big, promising both revolutionary change and a billion-dollar boost in gaming revenues, all while creating 2.2 million new jobs globally by 2025, indicating that the future of TMT is undeniably AI-driven and fiercely ambitious.