GITNUXREPORT 2025

AI In The Elevator Industry Statistics

AI improves elevator safety, efficiency, and user experience significantly worldwide.

Jannik Linder

Co-Founder of Gitnux, specialized in content and tech since 2016.

First published: April 29, 2025

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Rigorous fact-checking • Reputable sources • Regular updatesLearn more

Statistic 1

58% of new elevator installations incorporate AI features for improved user experience

Statistic 2

53% of passengers prefer elevators with AI-based personalization features

Statistic 3

AI-enabled voice recognition in elevators has increased user accessibility for disabled persons by 60%

Statistic 4

69% of AI elevator projects focus on enhancing user interface and experience

Statistic 5

76% of elevator companies report improved customer satisfaction after integrating AI features

Statistic 6

The global AI in elevator industry is projected to reach $2.5 billion by 2030

Statistic 7

62% of high-rise buildings plan to upgrade their elevators with AI-based solutions in the next 3 years

Statistic 8

AI-driven predictive maintenance reduces elevator downtime by up to 40%

Statistic 9

AI algorithms can optimize elevator traffic flow, increasing efficiency by up to 30%

Statistic 10

AI-powered predictive analytics can forecast elevator component failures with 85% accuracy

Statistic 11

Implementation of AI has led to a 25% reduction in emergency elevator calls

Statistic 12

AI-driven energy management systems in elevators reduce power consumption by approximately 15%

Statistic 13

66% of elevator maintenance logs analyzed via AI are more accurate in predicting future faults

Statistic 14

AI application in elevator manufacturing has decreased production defects by 22%

Statistic 15

85% of elevator startups are exploring AI solutions to improve operational efficiency

Statistic 16

41% of buildings equipped with AI elevators saw a decrease in wait times during peak hours

Statistic 17

AI-powered diagnostic tools have reduced elevator repair times by 35%

Statistic 18

AI systems have improved elevator scheduling efficiency in high-rise buildings by 28%

Statistic 19

The use of AI in elevators has contributed to a 10% reduction in maintenance costs across industry players

Statistic 20

AI-driven upgrades extend elevator lifespan by an average of 5 years

Statistic 21

AI-enabled predictive maintenance has saved companies an average of $50,000 per year per elevator unit

Statistic 22

AI systems can analyze elevator data streams at a rate of 120 GB/hour, enabling rapid fault detection

Statistic 23

AI-integrated elevators have been responsible for a 12% increase in building occupancy efficiency

Statistic 24

AI-driven voice commands in elevators reduced error response by 25%

Statistic 25

The implementation of AI monitoring systems has led to a 35% increase in preventative maintenance actions

Statistic 26

80% of elevator maintenance data analyzed via AI results in actionable insights for technicians

Statistic 27

AI power systems in elevators have been shown to extend the period between major overhauls by 2 years

Statistic 28

Using AI, elevator prediction system accuracy has improved from 65% to 89% over the past 3 years

Statistic 29

The integration of AI in elevator maintenance has reduced part replacement frequency by 18%

Statistic 30

AI-based crowd detection in elevators has improved overall throughput by 22%

Statistic 31

AI digital twin models of elevator systems have increased diagnostic accuracy by 27%

Statistic 32

Elevator AI systems have enabled remote diagnostics, leading to faster response times by 20%

Statistic 33

49% of AI-integrated elevators report higher energy savings compared to traditional systems

Statistic 34

The deployment of AI in elevator dispatching has decreased passenger wait times during rush hours by an average of 15 seconds

Statistic 35

AI-assisted training programs for elevator technicians have improved troubleshooting efficiency by 30%

Statistic 36

74% of building managers believe AI improves elevator safety protocols

Statistic 37

82% of elevator companies employ AI to enhance security measures

Statistic 38

AI-based image recognition systems in elevators have successfully identified potential security threats in 78% of cases

Statistic 39

48% of passengers report feeling safer with AI-enabled elevator security features

Statistic 40

AI in elevators has improved predictive safety systems, which decreased elevator-related accidents by 15%

Statistic 41

AI technology helps reduce elevator overloading incidents by 38%

Statistic 42

AI predictive analytics can detect potential elevator malfunctions up to 3 days earlier than traditional methods

Statistic 43

45% of new elevator units sold globally feature AI-enabled safety protocols

Statistic 44

AI-enabled sensors in elevators have reduced false alarm rates by 33%

Statistic 45

AI-powered biometric authentication in elevators has increased security by 14%

Statistic 46

68% of elevator designers believe AI will revolutionize elevator safety standards within the next decade

Statistic 47

65% of elevator companies have integrated AI into their maintenance systems

Statistic 48

70% of elevator modernization projects now include AI integration

Statistic 49

60% of elevator manufacturers plan to increase AI R&D investment by 2025

Statistic 50

83% of elevator companies use AI for data analysis to improve service quality

Statistic 51

Use of AI for real-time monitoring in elevators increased by 90% between 2020 and 2023

Statistic 52

29% of buildings globally have implemented AI in their elevator systems

Statistic 53

The adoption rate of AI in the elevator industry grew by 45% from 2021 to 2023

Statistic 54

54% of AI elevator projects include integration with building management systems (BMS)

Statistic 55

37% of elevator modernization projects incorporate AI to enhance energy efficiency

Statistic 56

55% of elevator maintenance companies plan to double AI-related investments by 2025

Statistic 57

The number of AI patents related to elevator systems increased by 50% over the last 2 years

Statistic 58

76% of new high-rise commercial developments plan to incorporate AI-powered elevator solutions

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Key Highlights

65% of elevator companies have integrated AI into their maintenance systems
AI-driven predictive maintenance reduces elevator downtime by up to 40%
74% of building managers believe AI improves elevator safety protocols
The global AI in elevator industry is projected to reach $2.5 billion by 2030
58% of new elevator installations incorporate AI features for improved user experience
AI algorithms can optimize elevator traffic flow, increasing efficiency by up to 30%
82% of elevator companies employ AI to enhance security measures
AI-powered predictive analytics can forecast elevator component failures with 85% accuracy
53% of passengers prefer elevators with AI-based personalization features
Implementation of AI has led to a 25% reduction in emergency elevator calls
AI-enabled voice recognition in elevators has increased user accessibility for disabled persons by 60%
70% of elevator modernization projects now include AI integration
AI-driven energy management systems in elevators reduce power consumption by approximately 15%

Elevator industry is reaching new heights with AI, as 65% of companies have already integrated the technology—reducing downtime by up to 40%, boosting safety and efficiency, and projecting a total market value of $2.5 billion by 2030.

Customer Experience and Passenger Preferences

58% of new elevator installations incorporate AI features for improved user experience
53% of passengers prefer elevators with AI-based personalization features
AI-enabled voice recognition in elevators has increased user accessibility for disabled persons by 60%
69% of AI elevator projects focus on enhancing user interface and experience
76% of elevator companies report improved customer satisfaction after integrating AI features

Customer Experience and Passenger Preferences Interpretation

With over half of new elevator installations embracing AI for a personalized, accessible, and satisfaction-boosting ride, it’s clear that artificial intelligence is elevating the industry—literally—transforming elevators from simple transit points into smart, user-centric experiences.

Industry Trends and Market Projections

The global AI in elevator industry is projected to reach $2.5 billion by 2030
62% of high-rise buildings plan to upgrade their elevators with AI-based solutions in the next 3 years

Industry Trends and Market Projections Interpretation

With the elevator industry soaring towards a $2.5 billion valley by 2030 and nearly two-thirds of high-rises planning AI upgrades, it's clear that AI isn't just elevating buildings—it's elevating expectations for smarter, more efficient vertical transport.

Operational Improvements and Efficiency

AI-driven predictive maintenance reduces elevator downtime by up to 40%
AI algorithms can optimize elevator traffic flow, increasing efficiency by up to 30%
AI-powered predictive analytics can forecast elevator component failures with 85% accuracy
Implementation of AI has led to a 25% reduction in emergency elevator calls
AI-driven energy management systems in elevators reduce power consumption by approximately 15%
66% of elevator maintenance logs analyzed via AI are more accurate in predicting future faults
AI application in elevator manufacturing has decreased production defects by 22%
85% of elevator startups are exploring AI solutions to improve operational efficiency
41% of buildings equipped with AI elevators saw a decrease in wait times during peak hours
AI-powered diagnostic tools have reduced elevator repair times by 35%
AI systems have improved elevator scheduling efficiency in high-rise buildings by 28%
The use of AI in elevators has contributed to a 10% reduction in maintenance costs across industry players
AI-driven upgrades extend elevator lifespan by an average of 5 years
AI-enabled predictive maintenance has saved companies an average of $50,000 per year per elevator unit
AI systems can analyze elevator data streams at a rate of 120 GB/hour, enabling rapid fault detection
AI-integrated elevators have been responsible for a 12% increase in building occupancy efficiency
AI-driven voice commands in elevators reduced error response by 25%
The implementation of AI monitoring systems has led to a 35% increase in preventative maintenance actions
80% of elevator maintenance data analyzed via AI results in actionable insights for technicians
AI power systems in elevators have been shown to extend the period between major overhauls by 2 years
Using AI, elevator prediction system accuracy has improved from 65% to 89% over the past 3 years
The integration of AI in elevator maintenance has reduced part replacement frequency by 18%
AI-based crowd detection in elevators has improved overall throughput by 22%
AI digital twin models of elevator systems have increased diagnostic accuracy by 27%
Elevator AI systems have enabled remote diagnostics, leading to faster response times by 20%
49% of AI-integrated elevators report higher energy savings compared to traditional systems
The deployment of AI in elevator dispatching has decreased passenger wait times during rush hours by an average of 15 seconds
AI-assisted training programs for elevator technicians have improved troubleshooting efficiency by 30%

Operational Improvements and Efficiency Interpretation

AI in the elevator industry is transforming vertical transportation from reactive repairs to predictive solutions, with data showing up to a 40% reduction in downtime and significant boosts in efficiency and safety, proving that when AI takes the elevator, it’s reaching new heights in performance and cost savings.

Safety and Security Enhancements

74% of building managers believe AI improves elevator safety protocols
82% of elevator companies employ AI to enhance security measures
AI-based image recognition systems in elevators have successfully identified potential security threats in 78% of cases
48% of passengers report feeling safer with AI-enabled elevator security features
AI in elevators has improved predictive safety systems, which decreased elevator-related accidents by 15%
AI technology helps reduce elevator overloading incidents by 38%
AI predictive analytics can detect potential elevator malfunctions up to 3 days earlier than traditional methods
45% of new elevator units sold globally feature AI-enabled safety protocols
AI-enabled sensors in elevators have reduced false alarm rates by 33%
AI-powered biometric authentication in elevators has increased security by 14%
68% of elevator designers believe AI will revolutionize elevator safety standards within the next decade

Safety and Security Enhancements Interpretation

As AI seamlessly integrates into elevators—from enhancing security to preventing accidents—building managers and designers alike are riding the wave of a safer, smarter ascent, with nearly three-quarters believing that the technology will soon redefine industry standards.

Technology Adoption and Integration

65% of elevator companies have integrated AI into their maintenance systems
70% of elevator modernization projects now include AI integration
60% of elevator manufacturers plan to increase AI R&D investment by 2025
83% of elevator companies use AI for data analysis to improve service quality
Use of AI for real-time monitoring in elevators increased by 90% between 2020 and 2023
29% of buildings globally have implemented AI in their elevator systems
The adoption rate of AI in the elevator industry grew by 45% from 2021 to 2023
54% of AI elevator projects include integration with building management systems (BMS)
37% of elevator modernization projects incorporate AI to enhance energy efficiency
55% of elevator maintenance companies plan to double AI-related investments by 2025
The number of AI patents related to elevator systems increased by 50% over the last 2 years
76% of new high-rise commercial developments plan to incorporate AI-powered elevator solutions

Technology Adoption and Integration Interpretation

With AI now embedded in over half of elevator systems and nearly all new high-rises planning to do the same, it's clear that the industry is elevating efficiency and safety—one neural network at a time.