Key Takeaways
- In 2023, South Korea's total retail sales reached 452.3 trillion KRW, reflecting a 4.8% year-over-year increase driven by post-pandemic recovery and e-commerce expansion.
- The retail market in South Korea is projected to grow at a CAGR of 5.2% from 2024 to 2028, reaching approximately 550 trillion KRW by 2028.
- Offline retail sales in South Korea accounted for 68.5% of total retail in 2023, down from 75% in 2020 due to digital shift.
- Food and beverage retail sales dominated with 45.2% share of total retail at 204 trillion KRW in 2023.
- Fashion and apparel retail sales in South Korea totaled 85.6 trillion KRW in 2023, growing 6.2% YoY.
- Electronics and appliances retail sales hit 62.4 trillion KRW in 2023, up 7.1% driven by semiconductors.
- E-commerce retail sales in South Korea hit 227.3 trillion KRW in 2023, up 14.2% YoY.
- Mobile commerce accounted for 78.5% of total e-commerce sales in South Korea in 2023.
- Number of e-commerce users in South Korea reached 48.2 million in 2023, 93% penetration.
- Household spending on retail goods averaged 15.2 million KRW per household in 2023.
- 68.4% of South Korean consumers shopped online weekly in 2023 retail survey.
- Average basket size in convenience stores: 8,200 KRW in 2023.
- Lotte Shopping held 18.2% market share in department stores in 2023.
- E-Mart (Shinsegae) convenience stores numbered 5,200 outlets in 2023.
- Coupang dominated e-commerce with 24.5% market share in 2023.
South Korea's retail industry continues growing strongly post-pandemic through digital expansion.
Consumer Spending Patterns
- Household spending on retail goods averaged 15.2 million KRW per household in 2023.
- 68.4% of South Korean consumers shopped online weekly in 2023 retail survey.
- Average basket size in convenience stores: 8,200 KRW in 2023.
- 52% of consumers preferred discount promotions in retail purchases 2023.
- Luxury goods spending per affluent consumer: 12.5 million KRW annually 2023.
- Impulse buying rate in e-com: 41% of purchases in South Korea 2023.
- Gen Z (under 25) retail spending growth: 9.2% YoY in 2023.
- Female consumers accounted for 58% of beauty retail spending 2023.
- Average time spent shopping offline: 45 minutes per visit in 2023.
- 73% of consumers used loyalty programs in retail 2023.
- Spending on sustainable products: 22% higher among millennials 2023.
- Cashless payments share in retail: 89.2% in 2023.
- Holiday season (Chuseok) retail spending spike: 18% above average 2023.
- Rural consumers spending per capita: 7.1 million KRW vs urban 9.8 million 2023.
- Brand loyalty in fashion retail: 61% repeat purchase rate 2023.
- Average receipt in department stores: 150,000 KRW in 2023.
- 47% of consumers abandoned carts due to high shipping fees in e-com 2023.
- Spending on K-beauty abroad by locals: 3.2 million KRW per trip 2023.
- Elderly (65+) retail spending focus: 70% on essentials 2023.
- Single households spending 25% more on convenience retail 2023.
- Post-90s birth cohort drives 35% of luxury retail spending 2023.
- Average monthly credit card retail spend: 1.2 million KRW per cardholder 2023.
- 55% prefer omnichannel shopping experiences in 2023 survey.
- Inflation-adjusted retail spending flat at 2.1% growth 2023.
Consumer Spending Patterns Interpretation
E-commerce Statistics
- E-commerce retail sales in South Korea hit 227.3 trillion KRW in 2023, up 14.2% YoY.
- Mobile commerce accounted for 78.5% of total e-commerce sales in South Korea in 2023.
- Number of e-commerce users in South Korea reached 48.2 million in 2023, 93% penetration.
- Coupang's gross merchandise value (GMV) was 27.4 trillion KRW in Q4 2023 alone.
- Online marketplace sales share: 62% of total e-commerce in South Korea 2023.
- Cross-border e-commerce imports to South Korea: USD 45 billion in 2023.
- Live commerce sales in South Korea totaled 40.1 trillion KRW in 2023.
- Average annual e-commerce spending per user: 4.7 million KRW in 2023.
- E-commerce logistics delivery volume: 5.2 billion parcels in 2023.
- Social commerce platforms like Kakao and Naver generated 18.5 trillion KRW in 2023.
- B2B e-commerce market size: 150 trillion KRW in South Korea 2023.
- Quick commerce (under 30min delivery) sales: 8.9 trillion KRW in 2023.
- E-commerce return rate in fashion: 25.3% in South Korea 2023.
- Naver Shopping GMV: 52.3 trillion KRW for 2023 full year.
- 11st (SK group) e-com sales: 12.7 trillion KRW in 2023.
- Gmarket global sales volume: 3.1 billion USD in 2023.
- E-commerce payment via mobile wallets: 65.4% of transactions in 2023.
- AR/VR adoption in e-retail: used by 42% of top platforms in 2023.
- E-commerce cybersecurity incidents: 1,250 cases reported in retail 2023.
- Subscription e-commerce boxes: 2.5 million subscribers in 2023.
- Voice commerce sales: 1.8 trillion KRW via Bixby/Alexa in 2023.
- Metaverse retail sales: 0.9 trillion KRW experimental in 2023.
- E-com fashion sales growth: 16.8% YoY to 38.2 trillion KRW 2023.
- Grocery e-com penetration: 12.5% in South Korea 2023.
- Average e-com order value: 45,000 KRW in 2023.
E-commerce Statistics Interpretation
Major Retailers and Chains
- Lotte Shopping held 18.2% market share in department stores in 2023.
- E-Mart (Shinsegae) convenience stores numbered 5,200 outlets in 2023.
- Coupang dominated e-commerce with 24.5% market share in 2023.
- GS Retail (GS25) sales reached 11.8 trillion KRW in 2023.
- Shinsegae Department Store revenue: 5.6 trillion KRW in 2023.
- Homeplus hypermarkets: 140 stores, 10.2 trillion KRW sales 2023.
- Lotte Mart: 120 hypermarkets, 16.4 trillion KRW revenue 2023.
- Naver Corp retail platform share: 22.1% in 2023.
- CU (BGF Retail) 16,000+ stores, 14.7 trillion KRW sales 2023.
- Hyundai Department Store: 4.1 trillion KRW sales, 12% share 2023.
- SSG.com (Shinsegae online): 8.9 trillion KRW GMV 2023.
- 7-Eleven Korea: 9,200 stores, growing 8% outlets YoY 2023.
- Costco Korea: 18 warehouses, membership 2.5 million 2023.
- IKEA Korea sales: 1.2 trillion KRW from 3 stores 2023.
- Musinsa fashion platform: 3.5 million MAU, 2.8 trillion KRW 2023.
- G9 (Lotte online): 4.1 trillion KRW sales 2023.
- NewCore Outlet (Shinsegae): 15 outlets, 1.8 trillion KRW 2023.
- Emart24: 4,600 stores, 6.3 trillion KRW revenue 2023.
- AK Plaza (Hyundai): 40 outlets, 3.2 trillion KRW 2023.
- Timon & Wemakeprice merged GMV: 7.6 trillion KRW 2023.
- Lotte Duty Free: 25 stores, 5.1 trillion KRW sales 2023.
- Olive Young (CJ): 1,500 stores, 4.5 trillion KRW beauty sales 2023.
- NC Department Store: 2.3 trillion KRW, regional focus 2023.
- Market share of top 5 convenience chains: 92% in 2023.
- Shinsegae Group total retail revenue: 45.2 trillion KRW 2023.
- Lotte Group retail portfolio: 38% of group revenue at 120 trillion KRW 2023.
Major Retailers and Chains Interpretation
Market Size and Growth
- In 2023, South Korea's total retail sales reached 452.3 trillion KRW, reflecting a 4.8% year-over-year increase driven by post-pandemic recovery and e-commerce expansion.
- The retail market in South Korea is projected to grow at a CAGR of 5.2% from 2024 to 2028, reaching approximately 550 trillion KRW by 2028.
- Offline retail sales in South Korea accounted for 68.5% of total retail in 2023, down from 75% in 2020 due to digital shift.
- South Korea's retail sector contributed 9.2% to the national GDP in 2022, employing over 4.1 million people.
- The value of retail trade in South Korea surged to 192.4 trillion KRW in Q4 2023, up 3.7% from the previous quarter.
- South Korea's retail industry saw a 6.1% growth in 2023, with department stores leading at 7.3% increase.
- The overall retail sales index in South Korea stood at 112.4 points in December 2023, compared to the base year 2020=100.
- Foreign retail investment in South Korea totaled USD 2.8 billion in 2023, focusing on premium outlets and luxury segments.
- South Korea's retail market recovery post-COVID reached 95% of 2019 levels by mid-2023.
- The retail sector's wholesale and retail trade volume grew by 4.2% YoY in 2023 to 1,120 trillion KRW.
- In 2022, South Korea's retail e-commerce sales hit 198.3 trillion KRW, but total retail was 441 trillion KRW.
- Projected retail market size for South Korea in 2024 is USD 480 billion, with 5% annual growth expected.
- The number of retail establishments in South Korea reached 1.2 million in 2023, up 1.5% from 2022.
- Retail sales per capita in South Korea averaged 8.8 million KRW in 2023.
- South Korea's hypermarket and supermarket sector valued at 120 trillion KRW in 2023, growing 3.9%.
- Department store sales in South Korea totaled 18.5 trillion KRW in 2023, with 5.1% YoY growth.
- Convenience store market size in South Korea was 42.3 trillion KRW in 2023, expanding at 4.7% CAGR.
- Duty-free retail sales in South Korea reached 7.9 trillion KRW in 2023, rebounding 12% post-borders reopen.
- Online retail penetration in total retail sales was 25.4% in South Korea in 2023.
- South Korea's retail inflation rate for goods was 3.2% in 2023, impacting sales volumes.
- The retail trade deficit in South Korea improved to USD 15 billion in 2023 from 18 billion in 2022.
- Number of large retail stores in South Korea increased to 1,850 in 2023.
- Retail sector FDI inflows to South Korea were USD 3.1 billion in 2022-2023 cumulative.
- South Korea retail market digital transformation investment hit 2.5 trillion KRW in 2023.
- Total retail outlets density in South Korea: 23.2 per 1,000 residents in 2023.
- Retail sales growth in Seoul metropolitan area was 5.3% in 2023 vs national 4.8%.
- Provincial retail sales outside Seoul grew 4.1% in 2023, lagging urban centers.
- Luxury retail segment in South Korea valued at 15.2 trillion KRW in 2023, up 8.4%.
- Discount store sales reached 28.7 trillion KRW in 2023, with 2.9% growth amid inflation.
- Overall retail productivity per employee in South Korea: 120 million KRW in 2023.
Market Size and Growth Interpretation
Retail Sales by Segment
- Food and beverage retail sales dominated with 45.2% share of total retail at 204 trillion KRW in 2023.
- Fashion and apparel retail sales in South Korea totaled 85.6 trillion KRW in 2023, growing 6.2% YoY.
- Electronics and appliances retail sales hit 62.4 trillion KRW in 2023, up 7.1% driven by semiconductors.
- Home furnishings and furniture retail sales were 28.9 trillion KRW in 2023, increasing 4.5%.
- Health and beauty retail sales reached 45.1 trillion KRW in 2023, with 8.3% YoY growth.
- Automotive retail sales (parts and accessories) totaled 19.7 trillion KRW in 2023.
- Supermarket food sales: 110.2 trillion KRW in 2023, 42% of grocery retail.
- Convenience store food sales: 25.8 trillion KRW in 2023, up 5.6%.
- Department store fashion sales: 12.3 trillion KRW in 2023, 66% of their total.
- Online fashion retail sales: 32.1 trillion KRW in 2023, 37% of total apparel.
- Electronics offline sales: 38.5 trillion KRW in 2023, down 2% due to e-com shift.
- Beauty product sales in duty-free: 4.2 trillion KRW in 2023.
- Grocery retail via hypermarkets: 75.4 trillion KRW in 2023.
- Home improvement retail sales: 15.6 trillion KRW in 2023, up 6.8% post-housing boom.
- Jewelry and luxury accessories retail: 9.8 trillion KRW in 2023.
- Sports and leisure goods retail sales: 22.4 trillion KRW in 2023, growing 7.2%.
- Book and stationery retail: 8.7 trillion KRW in 2023, stable at 1.9% growth.
- Toy and hobby retail sales: 5.6 trillion KRW in 2023.
- Pharmaceutical retail sales OTC: 12.3 trillion KRW in 2023.
- Alcoholic beverages retail: 18.9 trillion KRW in 2023, up 3.4%.
- Tobacco products retail sales: 14.2 trillion KRW in 2023.
- Household chemicals retail: 7.1 trillion KRW in 2023.
- Pet supplies retail sales: 3.4 trillion KRW in 2023, booming 12%.
- Flowers and garden retail: 2.8 trillion KRW in 2023.
- Online grocery sales reached 15.2 trillion KRW in 2023, 7.4% of total grocery.
Retail Sales by Segment Interpretation
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