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Equipment Rental LeasingTop 10 Best Device Management Services of 2026
Editorial roundup of device management services, comparing providers like Capgemini and Wipro for IT teams choosing options and tradeoffs.
How we ranked these tools
Vendors set the topic, but our editors set the inclusion criteria and the evaluation framework before research starts.
Search agents gather the source set and the review record, including transcriptions of video reviews and podcasts.
Framework: Features 40% · Ease 30% · Value 30%
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Capgemini is the best overall pick for enterprise IT teams because its cross-functional delivery ties endpoint configuration governance to procurement and bid-cycle workflows, while Connection is the better fit for IT groups that need rollout waves and lifecycle monitoring tied together for smoother handoffs.
Editor’s top 3 picks
Three quick recommendations before you dive into the full comparison below — each one leads on a different dimension.
Capgemini
Cross-functional delivery connects endpoint configuration governance to procurement and bid-cycle execution workflows.
Best for: Fits when enterprise IT needs device management tied to procurement, reporting, or tender workflows.
Wipro
Editor pickIdentity lifecycle and access governance delivery integrated with managed endpoint and IT service operations.
Best for: Fits when enterprises need managed device operations tied to identity governance and support workflows.
HCLTech
Editor pickCoordinated delivery that links device operations with cloud ingestion and release support under one program scope.
Best for: Fits when device fleets must coordinate with application releases and multi-team workflow governance.
Comparison Table
Capgemini
enterprise_vendorConsulting and technology services firm delivering managed workplace and device services.
Cross-functional delivery connects endpoint configuration governance to procurement and bid-cycle execution workflows.
Capgemini fits organizations that need device management to connect to broader enterprise workflows like procurement operations and performance reporting. Delivery engagement typically covers recurring reporting needs, workflow standardization for procurement execution, and compliance-driven tender response coordination that depends on consistent endpoint access and configuration controls. In these contexts, Capgemini’s value shows up as controlled change practices, auditable operational outputs, and integration breadth across the systems stakeholders already use.
A tradeoff appears when a team needs only lightweight endpoint administration without enterprise integration or governance modeling, because Capgemini’s work footprint often centers on process and system orchestration. Usage tends to work best when device management responsibilities map to governance roles and repeatable cycles like procurement onboarding and tender submission readiness, where device posture and access consistency affect downstream steps.
- +Integrates endpoint workflows into procurement operations with repeatable exception handling
- +Delivers consistent KPI reporting through scheduled refreshes and role-based distribution
- +Supports structured tender response processes with controlled document production workflows
- +Provides extensibility through enterprise integration patterns and API surface
- –Implementation focus can be heavy when only basic endpoint administration is required
- –Governance and change discipline must be defined to avoid inconsistent policy outcomes
- –Automation depth requires clear ownership across device, access, and reporting roles
- –Cross-system orchestration can increase project timelines versus single-tool deployments
Finance and performance teams
Standardize device reporting KPIs and dashboards
Consistent reporting across functions
Procurement operations teams
Run procurement onboarding with managed endpoints
More consistent procure-to-pay operations
Show 2 more scenarios
Bid and proposal teams
Coordinate tender compliance work across cycles
Fewer missed submission requirements
Capgemini supports structured bid workflows where endpoint access consistency supports document production activities.
Retail planning teams
Plan trade promotion scenarios with endpoint controls
More structured promotion planning
Capgemini supports structured planning cycles that depend on consistent device environments for collaboration and reporting.
Best for: Fits when enterprise IT needs device management tied to procurement, reporting, or tender workflows.
Wipro
enterprise_vendorIT services provider offering managed endpoint and device lifecycle services.
Identity lifecycle and access governance delivery integrated with managed endpoint and IT service operations.
Wipro is a high-integration services provider for device management programs that tie device access and management decisions to identity and compliance workflows. Its delivery model supports structured operations for workplace and IT services while keeping change controlled through defined governance processes. Teams with governance requirements and multiple device cohorts typically benefit from this management-through-process approach more than ad hoc endpoint configuration.
A key tradeoff is that outcomes depend on operating model setup and cross-team alignment between identity decisions and device management actions. Wipro works best when enrollment and policy changes follow repeatable processes instead of one-off admin actions, especially during staged rollouts or incident-driven device remediation.
- +Governance-driven identity and access workflows tied to device operations
- +Structured outsourced support workflows for intake, escalation, and knowledge updates
- +Enterprise delivery model covering workplace and broader IT service functions
- +Audit-oriented governance processes for controlled change across managed services
- –Requires disciplined coordination between identity teams and device management admins
- –More suitable for managed delivery programs than hands-on, admin-only endpoint tuning
Identity governance teams
Manage access decisions for endpoints
More consistent identity-driven access
IT support leaders
Run device incident support workflows
Repeatable troubleshooting and escalation
Show 2 more scenarios
IT infrastructure outsourcing
Operate workplace and endpoint services
Reduced internal operating burden
Wipro runs workplace and service management functions under an agreed delivery model across device-related operations.
Data governance teams
Govern device and related metadata
Improved ownership and lineage visibility
Metadata and governance processes support audit-oriented stewardship for information tied to device operations.
Best for: Fits when enterprises need managed device operations tied to identity governance and support workflows.
HCLTech
enterprise_vendorGlobal technology company providing managed device and unified endpoint management services.
Coordinated delivery that links device operations with cloud ingestion and release support under one program scope.
HCLTech fits device management work that spans build, integration, and run activities for connected products, with support that coordinates gateways, firmware, and cloud ingestion in the same delivery pipeline. Engagements commonly align device operations with release support and testing needs, which reduces the split between fleet operations and application rollout. For enterprises, HCLTech also supports workflow redesign and process governance that can include configuration, rollout, and ongoing operations processes tied to device estates.
A key tradeoff is that governance and delivery coordination can require heavier program management than device-only management implementations. HCLTech is most useful when device management must synchronize with application modernization or enterprise workflow redesign, such as when multiple systems must change together.
- +Delivery model ties device operations to app and release workflows
- +Experience spanning connected product engineering and fleet run activities
- +Workflow governance support fits multi-team enterprise change programs
- +Integration focus suits device-to-cloud ingestion and operational orchestration
- –Device-only deployments can feel heavier due to program-level governance
- –Requires clear stakeholder alignment across engineering and IT operations
Connected product engineering teams
Device-to-cloud operations rollout
Integrated device-to-cloud delivery
Enterprise transformation owners
Workflow redesign with device support
Governed operational workflow
Show 1 more scenario
Enterprise application owners
Modernization with device integration
Coordinated modernization rollout
HCLTech supports assessment, configuration, integration, rollout, and stabilization across related application and device processes.
Best for: Fits when device fleets must coordinate with application releases and multi-team workflow governance.
Accenture
enterprise_vendorGlobal professional services firm offering managed mobility and device lifecycle services.
Change-cycle governed remediation that coordinates security findings with engineering fixes across releases.
Accenture delivers device management as part of broader enterprise mobility, integration, and operations programs, not as a standalone client tool. Its delivery strength comes from governance-led automation across fleets and from engineering workflows that coordinate security remediation, reliability improvements, and partner integration work.
- +Integration-led delivery aligns device programs with enterprise identity and release workflows
- +Governed remediation tracks fixes across mobile and product release cycles
- +Engineering change coordination supports reliability improvements tied to device activity
- +B2B integration modernization brings structured partner onboarding and connectivity operations
- –Value depends on client maturity in governance and engineering change processes
- –Device management execution may require deeper internal stakeholder availability
- –Standardization work can add lead time before measurable fleet outcomes
- –Automation scope can hinge on integration requirements with existing enterprise systems
Product security and mobile teams
Secure managed mobile releases with tracked remediation
More repeatable security improvements
Platform and reliability operations
Reduce recurring device-linked failures
More consistent reliability practices
Show 2 more scenarios
Enterprise integration teams
Standardize partner connectivity workflows
More standardized partner onboarding
Designs EDI mappings, canonical models, and API connectivity for managed B2B operations tied to device workflows.
Telecom and innovation program teams
Plan governed pilots across device and network stakeholders
Governed path to readiness
Coordinates emerging technology pilots across equipment, security, and operations stakeholders toward readiness.
Best for: Fits when device management needs program governance and cross-system integration, not just endpoint policies.
Infosys
enterprise_vendorDigital services and consulting firm offering managed device and endpoint services.
Managed device operations that connect endpoint workflows to service desk processes for incident, request, and escalation handling.
Infosys provides managed device and endpoint operations through service delivery tied to incident handling, device configuration, and lifecycle support. It is distinct in how it operationalizes change coordination for enterprise environments that need predictable release handling and governed workflows.
- +Governed change coordination for endpoint updates and environment transitions
- +Operations-led workflows that fit help desk escalation and triage
- +Integration focus on identity and access lifecycle support
- +Structured reporting for ongoing device operations tracking
- –Device management outcomes depend on integration scope and onboarding effort
- –Less suited for teams needing fast self-serve UEM administration only
Enterprise application operations teams
Support ERP environment device change handling
More stable operations and delivery control
Distributed IT support orgs
Outsource device incident and request handling
More consistent support processes
Show 2 more scenarios
Enterprise security and identity teams
Modernize access workflows across devices
Coordinated access control operations
Infosys connects authentication and directory-linked access governance to device lifecycle operations.
Data and platform teams
Govern device data for analytics pipelines
Integrated data foundation for analytics
Infosys supports device and enterprise source integration for analytics delivery and governance workflows.
Best for: Fits when enterprise IT needs managed endpoint operations with governance, escalation, and coordinated change delivery.
Connection
specialistIT solutions provider offering managed device and endpoint management services.
Managed workplace rollout coordination that ties imaging, wave deployment, monitoring, and lifecycle transitions together.
Connection is a device management services provider focused on managed endpoint rollout and operational handoff across device lifecycles. Managed workplace rollout support covers imaging, deployment waves, monitoring, and lifecycle transitions for more consistent endpoint configurations.
- +Coordinated device imaging and deployment waves for consistent endpoint setup
- +Monitoring and lifecycle transitions reduce operational handoff gaps
- +Recurring network support workflows support controlled change and escalation
- +Licensing fulfillment workflows support ongoing software asset administration
- –Strong delivery orientation can leave toolchain decisions to the customer
- –Governance depth depends on how rollout and support are scoped
- –Network change operations focus may not cover every device enforcement need
Distributed enterprise IT teams
Managed endpoint rollout with lifecycle support
More consistent endpoint configurations
Network operations teams
Recurring change and incident workflows
More structured fault isolation
Show 2 more scenarios
IT procurement and resellers
Software licensing fulfillment and compliance
More organized license fulfillment
Handle software ordering, distribution, recurring transactions, and ongoing license administration tasks.
Collaboration program teams
File-sharing selection and migration
Migration and integration support
Evaluate file-sharing products and support deployment and migration into broader IT environments.
Best for: Fits when IT teams need managed device rollout coordination plus operational support across lifecycle stages.
Softcat
specialistUK-based technology reseller and managed services provider offering device management services.
Lifecycle delivery that links mobile rollout, telecom steps, policy enforcement, and retirement support into one operating workflow.
Softcat pairs device management delivery with telecom and endpoint lifecycle workflows that fit COPE and BYOD environments. It supports managed rollout and policy-driven controls across mobile and endpoint fleets, with service-led governance for ongoing change.
- +Delivery approach aligns device rollout with lifecycle governance
- +Supports mobile fleet controls for COPE and BYOD operations
- +Service-led asset tracking helps maintain consistent inventories
- +Multi-site rollout planning fits education technology operations
- –Admin experience depends on effective partner-led configuration handoffs
- –Advanced automation requires established internal device governance discipline
- –Extensibility and API depth are less visible than specialist device vendors
- –Complex environments may need extra process design for reconciliation
Enterprise mobility teams
Run COPE and BYOD device lifecycles
More controlled deployments over time
Software asset managers
Reconcile software records to retirement
Clearer license position visibility
Show 2 more scenarios
Education IT trusts
Standardize controlled changes across schools
More stable learning tech operations
Governed endpoint and network operations support consistent identity-related access and configuration across sites.
Enterprise asset teams
Track physical IT assets with labels
Higher consistency in asset registers
Barcode, RFID, and GPS-enabled capture work supports a more consistent asset register across locations.
Best for: Fits when IT teams need managed device lifecycle workflows and governance support across fleets.
DXC Technology
enterprise_vendorIT services company offering workplace device management and unified endpoint services.
Operational linkage between endpoint lifecycle activities and enterprise application operations workflows.
DXC Technology delivers device management through managed endpoint operations tied to enterprise service delivery and operational governance. The core strength is multi-workstream support that links endpoint lifecycle activities with application operations, incident handling, and change control workflows.
- +Connects endpoint lifecycle work with incident and problem management workflows
- +Operational governance supports repeatable configuration and update processes
- +Supports coordinated device lifecycle execution across distributed locations
- +Integrates device operations into post-migration steady-state cloud operations
- –Service-delivery model can feel less hands-on than self-managed endpoint tooling
- –Requires clear change ownership between endpoint teams and application operations
- –Automation depth depends on the defined operational runbooks and handoffs
- –Complex estates need tighter governance to avoid conflicting configuration updates
Workplace endpoint operations teams
Standardize device images and updates
More consistent lifecycle changes
Enterprise application operations teams
Govern endpoint impact during releases
Controlled support across estates
Show 2 more scenarios
Multinational IT teams
Coordinate device lifecycle across regions
Coordinated employee support
Combine remote assistance, service desk workflows, and device lifecycle execution for distributed workplaces.
Post-migration cloud operations teams
Transition endpoint changes into steady-state
More consistent steady-state support
Fold device lifecycle work into monitoring, incident handling, and change control after migration.
Best for: Fits when enterprise IT needs governed device management as part of end-to-end operations.
SHI International
specialistTechnology solutions provider offering managed device and endpoint management services.
Managed S/MIME certificate lifecycle workflows that integrate with enterprise email encryption rollouts and client environments.
SHI International delivers device management through managed IT and security engagements that cover endpoint and workplace operations for distributed users. Support is geared toward operational coverage such as managed infrastructure continuity, structured certificate lifecycle workflows, and coordination for network change activities that affect managed devices.
- +Endpoint and workplace operations support for distributed device fleets
- +S/MIME certificate lifecycle support for enterprise email encryption rollout
- +Managed cloud, backup, and disaster recovery support for infrastructure continuity
- +Network operations coverage that supports coordinated change workflows
- –More engagement-led than productized for self-serve device management
- –Requires governance discipline to align endpoint operations with security and network changes
- –Integration depth depends on the customer environment and existing tooling
- –Limited visibility into UEM-specific configuration workflows from the service description
IT operations teams
Manage distributed endpoint workplace operations
More consistent endpoint coverage
Enterprise security teams
Run S/MIME encryption certificate lifecycle
Managed message encryption rollout
Show 2 more scenarios
Infrastructure continuity teams
Maintain backup and disaster recovery operations
Improved recovery readiness
SHI provides managed backup and disaster recovery support inside broader IT operations touching endpoints.
Enterprise network operations teams
Coordinate network change for devices
Controlled infrastructure changes
SHI includes managed network operations such as incident handling and configuration backup that support device connectivity changes.
Best for: Fits when organizations need managed endpoint and security execution across multiple IT workstreams.
CDW
specialistTechnology solutions provider offering managed device services and endpoint management.
Managed network monitoring and remediation workflows complement endpoint device operations for connectivity-driven incidents.
CDW serves IT organizations that need device management work coordinated across endpoints, users, and sites rather than only software provisioning. The service coverage spans endpoint and mobility lifecycle support, managed network monitoring with alert handling, and backup and disaster recovery operations that align with device-driven incidents.
- +Endpoint and mobility lifecycle operations across distributed user bases
- +Managed network monitoring with triage, escalation, and remediation support
- +Healthcare-focused multi-site IT support spanning endpoints and service desk
- +Backup and disaster recovery support tied to day-to-day IT operations
- –Device management outcomes depend on integrating with existing endpoint tooling
- –Governance depth can require disciplined processes across site teams
Workplace technology teams
Endpoint lifecycle rollouts and support
More consistent device rollouts
Network operations teams
Managed connectivity monitoring coverage
More consistent network visibility
Show 2 more scenarios
Business continuity teams
Backup and disaster recovery support
More structured recovery processes
CDW provides backup implementation and managed recovery planning tied to operational support.
Healthcare IT teams
Multi-site device and infrastructure support
Coordinated uptime and user services
CDW coordinates endpoint and infrastructure help with service desk coverage for clinical environments.
Best for: Fits when IT teams need managed device operations plus monitoring and recovery support.
Conclusion
After evaluating 10 device management, Capgemini stands out as our overall top pick — it scored highest across our combined criteria of features, ease of use, and value, which is why it sits at #1 in the rankings above.
Use the comparison table and detailed reviews above to validate the fit against your own requirements before committing to a tool.
Frequently Asked Questions About Device Management
How do Accenture and DXC Technology differ in integrating device management with enterprise systems?
Which providers support API-driven automation for configuration and device inventory reconciliation?
When should Connection or CDW be used for managed rollout waves and operational handoff?
How do SHI International and Softcat handle identity and certificate workflows during endpoint access control?
What breaks if RBAC and admin governance are treated as an afterthought in a device program?
How do providers approach data migration for device inventory, configuration history, and directory synchronization?
Which tradeoff appears when managed network monitoring is included versus when device operations are handled alone?
How should IT teams onboard a managed device program with DXC Technology or HCLTech?
Which provider focus is better when procurement workflows and controlled device environments must align for reporting and bids?
Tools reviewed
Primary sources checked during evaluation.
Referenced in the comparison table and product reviews above.
How to Choose the Right Device Management
What separates options in device management is control depth over day-to-day device lifecycle work, not a feature list. We focus on integration with your existing identity and the way audit log and compliance outcomes line up with real admin actions.
Identity integration for enrollment and access
Why it matters
Strong identity integration makes enrollment and admin access match how your org already authenticates users. Weak setups create extra accounts or brittle workflows during onboarding and ownership changes.
How to check
In a demo, show how users enroll devices and how access to the console is governed. Ask whether enrollment uses your directory sign-in and whether RBAC roles map cleanly to admins and help-desk staff.
Configuration and provisioning workflow control
Why it matters
Configuration and provisioning workflow control matters because device settings must land consistently across platforms and model types. If the workflow is vague or hard to reproduce, small changes can cause widespread drift.
How to check
Pick one test device type and create a repeatable configuration update workflow. Confirm whether you can target device groups, preview changes, and track which devices applied the configuration and when.
Policy behavior and compliance evidence
Why it matters
Policy behavior and compliance evidence affects whether “compliant” means something real for your operations. If evidence is delayed, inconsistent, or opaque, you can’t act quickly when risk rises.
How to check
Run a demo scenario that changes a device state (for example, OS setting, passcode requirement, or encryption status). Check what the console reports as compliant vs noncompliant and where the evidence timestamps and details show up.
Audit log coverage for admin actions
Why it matters
Audit log coverage for admin actions matters when you need to answer “who changed what” during incidents or audits. Thin logs slow investigations and blur accountability across operators.
How to check
In the console, perform a small set of actions (update a config, revoke a device, change a role) and then locate the corresponding audit records. Verify that logs include actor, target, action type, and time, and that you can export or report on them.
Automation API for bulk operations
Why it matters
Automation API support is what lets your team handle churn without manual clicks. If the API surface is limited, you’ll hit throughput walls when device counts grow or schedules tighten.
How to check
Ask for an example of how the API supports bulk actions like device tagging, configuration assignment, or querying status. In a sandbox, execute one automation workflow and compare results with the UI’s reported device state.
Red flags
- Console roles cannot reflect real job duties and force broad access.
- Compliance status changes without clear timestamps or usable evidence.
- Audit logs omit key details like actor, target, or exact action.
Fit by situation
- If your team relies on existing directory sign-in for help-desk operations, prioritize identity integration for enrollment and access.
- If you regularly update settings across many device types, prioritize configuration and provisioning workflow control.
- If you need traceability during incidents or audits, prioritize audit log coverage for admin actions.
Funding and competing interests
This study was co-funded by several of the vendors assessed in it. No single vendor funded it. Funders could propose the market studied.
They had no role in selecting vendors, setting or weighting criteria, analysing data or drawing conclusions, and they received the same factual-accuracy check as every other vendor assessed.
Market definition, inclusion rules and criteria weights were fixed by an editor before research began and did not change afterwards. Editorial process →
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