GITNUX REPORT 2024

Key Restaurant Social Media Statistics: Influencing Diners, Boosting Engagement

Unlock the Power: How Social Media Influences Food Choices and Diners Restaurant Experiences!

Author: Jannik Lindner

First published: 7/17/2024

Statistic 1

70% of diners trust online reviews from strangers.

Statistic 2

82% of customers trust a company more if they are active on social media.

Statistic 3

84% of consumers trust online reviews as much as personal recommendations.

Statistic 4

63% of users prefer images on social media to written content.

Statistic 5

57% of millennials share their dining experience on social media.

Statistic 6

91% of restaurants use Facebook as their primary social media platform.

Statistic 7

58% of restaurant operators say social media generates better ROI than any other marketing tactic.

Statistic 8

81% of diners believe that restaurants should respond to reviews within 24 hours.

Statistic 9

44% of diners are more likely to visit a restaurant if they see a personalized offer on social media.

Statistic 10

15% of diners have made a reservation directly from a social media platform.

Statistic 11

76% of diners are likely to choose a restaurant based on its social media activity.

Statistic 12

46% of diners are more likely to visit a restaurant if it responds to their reviews.

Statistic 13

77% of restaurants believe social media marketing is effective for their business.

Statistic 14

63% of people are more likely to visit a restaurant if it has an active social media presence.

Statistic 15

68% of consumers are more likely to visit a restaurant if it has an engaging social media presence.

Statistic 16

51% of consumers are more likely to choose a restaurant that is active on social media.

Statistic 17

73% of consumers are more likely to choose a restaurant that has menus available on social media.

Statistic 18

59% of millennials use social media to discover new restaurants.

Statistic 19

79% of users search for restaurant information on mobile devices.

Statistic 20

50% of restaurant diners follow their favorite restaurants on social media.

Statistic 21

42% of consumers expect a response within 60 minutes when contacting a restaurant through social media.

Statistic 22

74% of consumers rely on social media to guide their dining decisions.

Statistic 23

85% of restaurant patrons are likely to share a positive dining experience on social media.

Statistic 24

71% of consumers are more likely to purchase based on social media referrals.

Statistic 25

75% of Instagram users take action after being inspired by a post.

Statistic 26

40% of people have tried a new restaurant after seeing pictures of its food on social media.

Statistic 27

86% of diners will post about a meal at a restaurant if it was visually appealing.

Statistic 28

68% of customers check out a restaurant's social media presence before visiting.

Statistic 29

54% of people browse social media to decide where to eat.

Statistic 30

65% of diners have tried a new restaurant based on a friend's social media post.

Statistic 31

70% of consumers look at a restaurant's social media profiles before deciding where to eat.

Statistic 32

55% of consumers say they have shared their restaurant experiences on social media.

Statistic 33

30% of consumers say they would avoid a restaurant if their social media profiles were outdated.

Statistic 34

78% of consumers say that restaurants with a strong social media presence are more likely to be successful.

Statistic 35

57% of consumers have made a restaurant reservation via social media.

Statistic 36

65% of consumers have tried a new restaurant because of social media marketing.

Statistic 37

79% of consumers say that user-generated content highly impacts their purchasing decisions.

Statistic 38

47% of millennials say their restaurant choice is influenced by social media.

Statistic 39

71% of consumers are more likely to visit a restaurant if their friends have shared it on social media.

Statistic 40

61% of consumers say that reading a positive review on social media would encourage them to try a restaurant.

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Summary

  • 74% of consumers rely on social media to guide their dining decisions.
  • 85% of restaurant patrons are likely to share a positive dining experience on social media.
  • 59% of millennials use social media to discover new restaurants.
  • 71% of consumers are more likely to purchase based on social media referrals.
  • 91% of restaurants use Facebook as their primary social media platform.
  • 75% of Instagram users take action after being inspired by a post.
  • 40% of people have tried a new restaurant after seeing pictures of its food on social media.
  • 86% of diners will post about a meal at a restaurant if it was visually appealing.
  • 68% of customers check out a restaurant's social media presence before visiting.
  • 63% of users prefer images on social media to written content.
  • 54% of people browse social media to decide where to eat.
  • 79% of users search for restaurant information on mobile devices.
  • 58% of restaurant operators say social media generates better ROI than any other marketing tactic.
  • 65% of diners have tried a new restaurant based on a friend's social media post.
  • 81% of diners believe that restaurants should respond to reviews within 24 hours.

Move over food critics, theres a new sheriff in town – social media! With 74% of consumers letting their dining decisions be influenced by the virtual world, restaurants are quickly realizing the power of a perfectly-crafted Instagram post or a mouth-watering Facebook promo. From millennials scouting out the trendiest spots to diners drooling over delectable dishes, the digital landscape has become the ultimate playground for foodies. Join the feast as we uncover the recipe for social media success in the culinary world, where likes, shares, and hashtags dictate the future of dining experiences.

Consumer Trust and Online Reviews

  • 70% of diners trust online reviews from strangers.
  • 82% of customers trust a company more if they are active on social media.
  • 84% of consumers trust online reviews as much as personal recommendations.

Interpretation

In this digital age where opinions are constantly being shared and screens hold the power, statistics are showing that diners place more trust in online reviews from strangers than the waiter serving them. With a majority of customers swayed by a company's social media activity and online feedback being held in the same regard as personal recommendations, it seems that cultivating a strong online presence is now the key ingredient for success in the restaurant industry. So remember, in the battle for customer trust and loyalty, a well-curated Instagram feed may just be the secret sauce to winning hearts and stomachs alike.

Impact of Social Media on Millennials

  • 63% of users prefer images on social media to written content.
  • 57% of millennials share their dining experience on social media.

Interpretation

In a digital landscape where captivating visuals reign supreme, it's no surprise that 63% of users favor images over written content when it comes to dining out. Add in the fact that 57% of millennials are eager to share their gastronomic adventures online, and you've got a recipe for social media success. So, restaurateurs, take note: it's not just about the food anymore, it's about the aesthetically pleasing presentation and the share-worthy experience that will keep your tables full and your feeds buzzing. Embrace the visual feast, because in today's world, every dish has the potential to go viral.

Restaurant Marketing Strategies

  • 91% of restaurants use Facebook as their primary social media platform.
  • 58% of restaurant operators say social media generates better ROI than any other marketing tactic.
  • 81% of diners believe that restaurants should respond to reviews within 24 hours.
  • 44% of diners are more likely to visit a restaurant if they see a personalized offer on social media.
  • 15% of diners have made a reservation directly from a social media platform.
  • 76% of diners are likely to choose a restaurant based on its social media activity.
  • 46% of diners are more likely to visit a restaurant if it responds to their reviews.
  • 77% of restaurants believe social media marketing is effective for their business.
  • 63% of people are more likely to visit a restaurant if it has an active social media presence.
  • 68% of consumers are more likely to visit a restaurant if it has an engaging social media presence.
  • 51% of consumers are more likely to choose a restaurant that is active on social media.
  • 73% of consumers are more likely to choose a restaurant that has menus available on social media.

Interpretation

In this digital age where hashtags hold as much power as ingredients, it's clear that restaurants are serving up more than just food on their social media platters. With 91% of them choosing Facebook as their main platform, it seems the key to diners' hearts isn't through their stomachs but through their screens. From the demand for swift review responses to the allure of personalized offers and direct reservations, these stats paint a picture of a hungry audience craving not just good meals, but also real-time engagement and mouthwatering content. So, next time you're deciding where to dine, remember - a restaurant's social media game might just be the secret spice that tips the scales in its favor.

Restaurant Patron Behavior and Preferences

  • 59% of millennials use social media to discover new restaurants.
  • 79% of users search for restaurant information on mobile devices.
  • 50% of restaurant diners follow their favorite restaurants on social media.
  • 42% of consumers expect a response within 60 minutes when contacting a restaurant through social media.

Interpretation

In today's digital dining landscape, it seems millennials are more likely to swipe right on a new restaurant than on a potential love interest. With 79% of users turning to their mobile devices for culinary guidance, it's clear that a restaurant's online presence holds as much weight as its menu. And for those loyal foodies who religiously follow their favorite spots on social media, well, it looks like food truly is the way to their hearts. But with nearly half of consumers expecting a swift response on social media, perhaps it's time for restaurants to up their virtual customer service game, because in the age of Instagrammable dishes and hashtag-worthy experiences, a minute can feel like an eternity in the world of online dining.

Social Media Influence on Consumer Decisions

  • 74% of consumers rely on social media to guide their dining decisions.
  • 85% of restaurant patrons are likely to share a positive dining experience on social media.
  • 71% of consumers are more likely to purchase based on social media referrals.
  • 75% of Instagram users take action after being inspired by a post.
  • 40% of people have tried a new restaurant after seeing pictures of its food on social media.
  • 86% of diners will post about a meal at a restaurant if it was visually appealing.
  • 68% of customers check out a restaurant's social media presence before visiting.
  • 54% of people browse social media to decide where to eat.
  • 65% of diners have tried a new restaurant based on a friend's social media post.
  • 70% of consumers look at a restaurant's social media profiles before deciding where to eat.
  • 55% of consumers say they have shared their restaurant experiences on social media.
  • 30% of consumers say they would avoid a restaurant if their social media profiles were outdated.
  • 78% of consumers say that restaurants with a strong social media presence are more likely to be successful.
  • 57% of consumers have made a restaurant reservation via social media.
  • 65% of consumers have tried a new restaurant because of social media marketing.
  • 79% of consumers say that user-generated content highly impacts their purchasing decisions.
  • 47% of millennials say their restaurant choice is influenced by social media.
  • 71% of consumers are more likely to visit a restaurant if their friends have shared it on social media.
  • 61% of consumers say that reading a positive review on social media would encourage them to try a restaurant.

Interpretation

In a world where culinary decisions are as carefully curated as an Instagram feed, the power of social media in shaping our dining experiences cannot be underestimated. From influencing our choice of restaurant based on mouth-watering food photos to swaying our decision to try a new dining spot endorsed by friends' posts, the digital landscape has become the ultimate menu for modern-day foodies. With statistics revealing that a strong social media presence can be the secret sauce for restaurant success, it's clear that in today's gastronomic realm, a picture truly is worth a thousand bites. So, whether you're a foodie influencer or a casual diner, remember - in the age of foodstagram, every meal may just be one filter away from becoming a viral sensation.

References