GITNUX MARKETDATA REPORT 2024

Ai In The Social Media Industry Statistics

AI applications in the social media industry are expected to continue growing rapidly, revolutionizing content moderation, personalized advertising, and user experience.

Highlights: Ai In The Social Media Industry Statistics

  • 40% of consumers are believed to be using some form of chatbot technology to interact with businesses on social media.
  • AI on Pinterest powers over 2 billion monthly searches.
  • Facebook's AI algorithms can recognize and understand more than 200 visual cues in images posted.
  • AI is responsible for identifying and removing 3.2 billion fake accounts on Facebook within six months, from April to September 2019.
  • On Twitter, AI-driven content recommendations resulted in a 40% reduction in negative user interactions.
  • AI-powered face filters are used by 24% of Instagram's 500 million daily active users.
  • 85% of customer service inquiries on Facebook are handled by AI.
  • YouTube uses AI to power recommendation features for 70% of watch time on the platform.
  • Over 25 million businesses utilize Instagram Shopping which is powered in part by AI.
  • TikTok uses AI algorithms to drive 70% of its total views.
  • LinkedIn uses AI to offer job recommendations to more than 20 million people every week.
  • AI algorithms are used to spot 52% of fraudulent social media advertisers.
  • 63% of marketers believe AI’s potential lies in data analysis on social media.
  • AI technology is used to score 1 in 3 leads on social platforms.
  • Hootsuite uses AI to curate content for around 16 million users worldwide.
  • Business growth driven by AI use on social media is expected to increase by 37%.
  • 41% of users believe AI enhances their social media experience.
  • 61% of businesses invested in AI saw improvements in their sales process on social media platforms.

Our Newsletter

The Business Week In Data

Sign up for our newsletter and become the navigator of tomorrow's trends. Equip your strategy with unparalleled insights!

Table of Contents

The Latest Ai In The Social Media Industry Statistics Explained

40% of consumers are believed to be using some form of chatbot technology to interact with businesses on social media.

The statistic indicates that 40% of consumers are using chatbot technology to engage with businesses on social media platforms. This suggests a significant adoption of automated chat systems by consumers for interacting with businesses online. Chatbots offer a convenient and efficient way for consumers to receive quick responses and support, ultimately enhancing their overall experience when engaging with companies on social media. The widespread utilization of chatbot technology highlights the importance for businesses to integrate these tools into their customer service strategies in order to meet the growing consumer demand for seamless and responsive online interactions.

AI on Pinterest powers over 2 billion monthly searches.

The statistic “AI on Pinterest powers over 2 billion monthly searches” indicates the significant role that artificial intelligence (AI) plays in facilitating search activities on the Pinterest platform. The use of AI algorithms enables Pinterest to process and analyze large amounts of data, predicting and personalizing search results for its users based on their preferences and behaviors. With over 2 billion monthly searches being conducted, it showcases the scale and impact of AI technology in enhancing user experience and driving engagement on the platform. The statistic underscores the importance of AI in optimizing search functionalities, enabling users to efficiently discover and explore content on Pinterest.

Facebook’s AI algorithms can recognize and understand more than 200 visual cues in images posted.

The statistic indicates that Facebook’s artificial intelligence (AI) algorithms have advanced capabilities in image recognition, as they are able to process and interpret over 200 different visual cues within images that are posted on the platform. This means that the AI algorithms can identify various elements and patterns within images, such as objects, scenes, colors, textures, and shapes, enabling them to understand the content of the images to a greater extent. By leveraging this technology, Facebook can enhance its image analysis capabilities for applications like content moderation, image tagging, and personalized content recommendations, improving user experience and platform functionality.

AI is responsible for identifying and removing 3.2 billion fake accounts on Facebook within six months, from April to September 2019.

The statistic indicates that artificial intelligence (AI) technology was successfully utilized to detect and eliminate a significant number of fraudulent accounts on Facebook within a six-month period from April to September 2019. With an impressive count of 3.2 billion fake accounts identified and removed, this highlights the efficiency and effectiveness of AI in addressing issues related to online security and integrity. The use of AI in this context demonstrates its capacity to analyze vast amounts of data, flag suspicious activities, and take appropriate actions swiftly, ultimately contributing to a cleaner and more trustworthy online environment for Facebook users.

On Twitter, AI-driven content recommendations resulted in a 40% reduction in negative user interactions.

The statistic “On Twitter, AI-driven content recommendations resulted in a 40% reduction in negative user interactions” suggests that the implementation of artificial intelligence technology in generating content suggestions on Twitter led to a significant decrease in unfavorable interactions between users. This means that using AI algorithms to personalize and recommend content to users helped create a more positive online environment by minimizing instances of negative interactions such as arguments, harassment, or disputes. The 40% reduction indicates a substantial improvement in user experience and potentially points to the effectiveness of AI in enhancing platform engagement and fostering a more welcoming and respectful online community on Twitter.

AI-powered face filters are used by 24% of Instagram’s 500 million daily active users.

The statistic states that 24% of Instagram’s 500 million daily active users utilize AI-powered face filters. This implies that approximately 120 million users leverage this technology on the platform. AI-powered face filters are virtual overlays that users can apply to their selfies or videos to enhance or modify their appearance in fun and creative ways. The widespread adoption of these filters reflects the popularity and appeal of augmented reality technologies for social media users. This statistic highlights not only the significant portion of Instagram’s user base that engages with AI-powered filters but also the broader trend of integrating AI and AR features into social media platforms to enhance user engagement and entertainment.

85% of customer service inquiries on Facebook are handled by AI.

The statistic “85% of customer service inquiries on Facebook are handled by AI” indicates that the vast majority of customer inquiries on the Facebook platform are resolved using artificial intelligence technology rather than human agents. This suggests that Facebook has implemented automated systems to efficiently and effectively address a significant portion of user queries and issues without human intervention. The high percentage of inquiries being handled by AI demonstrates Facebook’s commitment to leveraging technology to streamline customer service processes, improve response times, and enhance overall user experience on its platform.

YouTube uses AI to power recommendation features for 70% of watch time on the platform.

The statistic that YouTube uses artificial intelligence (AI) to power recommendation features for 70% of watch time on the platform indicates the significant role that AI technology plays in enhancing user experience and engagement on YouTube. By leveraging AI algorithms to analyze user behavior and preferences, YouTube is able to suggest personalized content recommendations that are more likely to capture users’ interest, leading to longer viewing sessions. This statistic underscores the effectiveness of AI in optimizing content delivery and increasing user satisfaction, highlighting YouTube’s commitment to leveraging advanced technology to improve the overall platform experience for its users.

Over 25 million businesses utilize Instagram Shopping which is powered in part by AI.

The statistic that over 25 million businesses utilize Instagram Shopping, powered in part by AI, indicates a widespread adoption of this digital marketing tool among businesses looking to leverage social media for e-commerce. By integrating artificial intelligence technology, Instagram Shopping streamlines the shopping experience for both businesses and consumers, facilitating personalized product recommendations, targeted advertising, and seamless transactions. This statistic underscores the growing importance of AI in driving innovation and efficiency in online retail, particularly within the context of popular social media platforms like Instagram.

TikTok uses AI algorithms to drive 70% of its total views.

The statistic that ‘TikTok uses AI algorithms to drive 70% of its total views’ indicates that a significant portion of the content featured on the social media platform is generated and promoted through artificial intelligence technologies. These AI algorithms likely analyze user behavior, preferences, and engagement patterns to curate and recommend content that is more likely to resonate with individual users, ultimately leading to increased viewership and engagement. By leveraging AI in this way, TikTok is able to personalize the user experience, improve content discovery, and optimize viewership metrics, contributing to the platform’s overall success and popularity.

LinkedIn uses AI to offer job recommendations to more than 20 million people every week.

The statistic that “LinkedIn uses AI to offer job recommendations to more than 20 million people every week” highlights the extensive reach and impact of artificial intelligence technology in empowering job seekers on the platform. By leveraging AI algorithms, LinkedIn can analyze members’ profiles, preferences, and behaviors to provide personalized job suggestions tailored to individual interests and qualifications. This approach not only enhances the user experience by facilitating relevant and targeted job opportunities but also demonstrates the scalability and efficiency of AI in assisting a large number of individuals in navigating the job market effectively. Overall, this statistic underscores the pivotal role of AI in revolutionizing the recruitment process and shaping the future of work on a global scale through platforms like LinkedIn.

AI algorithms are used to spot 52% of fraudulent social media advertisers.

The statistic “AI algorithms are used to spot 52% of fraudulent social media advertisers” indicates that artificial intelligence technology is being leveraged to detect fraudulent advertisers on social media platforms effectively. Specifically, these AI algorithms have been successful in identifying approximately 52% of the fraudulent advertisers within the social media landscape. This statistic suggests that AI technology is proving to be a valuable tool in combating fraudulent activities on social media platforms, potentially helping to protect users and advertisers from scams, misleading advertisements, and other fraudulent behavior. The mentioned success rate of 52% indicates a moderate level of effectiveness in identifying and flagging fraudulent advertisers, demonstrating the potential of AI algorithms in enhancing fraud detection efforts in digital advertising.

63% of marketers believe AI’s potential lies in data analysis on social media.

The statistic “63% of marketers believe AI’s potential lies in data analysis on social media” indicates that a majority of marketers recognize the importance and potential impact of artificial intelligence in the field of social media data analysis. This suggests that many marketers see AI as a valuable tool for analyzing vast amounts of data generated on social media platforms, such as user behavior, engagement metrics, and trends. By leveraging AI technology for data analysis on social media, marketers can gain valuable insights, make informed decisions, and tailor their marketing strategies more effectively to target their audience and improve overall performance in the digital landscape.

AI technology is used to score 1 in 3 leads on social platforms.

The statistic ‘AI technology is used to score 1 in 3 leads on social platforms’ indicates that artificial intelligence systems are being utilized to evaluate and assess the potential quality of leads generated on social media. Specifically, out of every three leads identified on social platforms, one is analyzed using AI algorithms to determine the likelihood of conversion or engagement. This utilization of AI technology in lead scoring helps businesses streamline their marketing efforts by identifying the most promising prospects, improving overall efficiency and effectiveness in converting leads into customers.

Hootsuite uses AI to curate content for around 16 million users worldwide.

The statistic ‘Hootsuite uses AI to curate content for around 16 million users worldwide’ indicates that Hootsuite, a social media management platform, employs artificial intelligence technology to tailor and recommend content for approximately 16 million users across the globe. This suggests that Hootsuite leverages algorithms and machine learning to analyze user preferences, behaviors, and trends in order to deliver personalized and relevant content to its large user base. By harnessing the power of AI, Hootsuite aims to optimize the content curation process, enhance user engagement, and drive better results for its users in managing their social media presence efficiently and effectively on a global scale.

Business growth driven by AI use on social media is expected to increase by 37%.

The statistic stating that business growth driven by AI use on social media is expected to increase by 37% implies a substantial rise in the adoption and utilization of artificial intelligence technologies within the realm of social media platforms. This indicates that businesses are increasingly turning to AI tools and algorithms to enhance their social media strategies, streamline operations, and improve user engagement. The projected 37% growth implies a strong trend towards leveraging AI capabilities to drive business success and achieve strategic objectives in the competitive landscape of social media marketing. Overall, this statistic suggests a significant shift towards AI-driven approaches in social media management, signaling a move towards more data-driven, targeted, and efficient marketing efforts.

41% of users believe AI enhances their social media experience.

The statistic ‘41% of users believe AI enhances their social media experience’ indicates that a significant portion of individuals surveyed perceive artificial intelligence (AI) positively impacting their interactions on social media platforms. This suggests that AI-driven features, such as personalized recommendations, automated content curation, or targeted advertising, are viewed favorably by users in enhancing their overall experience on social media. It reflects a growing acceptance and appreciation for AI technologies in the realm of digital communication, demonstrating the potential benefits it can bring to users in terms of convenience, relevance, and user engagement.

61% of businesses invested in AI saw improvements in their sales process on social media platforms.

The statistic stating that 61% of businesses that invested in artificial intelligence (AI) saw improvements in their sales process on social media platforms suggests a positive relationship between AI adoption and enhanced sales performance on digital platforms. This indicates that the use of AI technologies, such as machine learning algorithms and data analytics, can help businesses optimize their social media marketing strategies, personalize customer interactions, and ultimately drive sales growth. By leveraging AI tools to analyze consumer behavior, predict trends, and automate targeted marketing efforts, organizations can enhance their effectiveness in engaging with customers and converting leads into sales on social media channels.

References

0. – https://www.sproutsocial.com

1. – https://www.www.zdnet.com

2. – https://www.www.socialmediatoday.com

3. – https://www.martechseries.com

4. – https://www.engineering.linkedin.com

5. – https://www.www.emarketer.com

6. – https://www.www.cnet.com

7. – https://www.www.vox.com

8. – https://www.www.forbes.com

9. – https://www.www.smartinsights.com

10. – https://www.www.cnbc.com

11. – https://www.www.salesforce.com

12. – https://www.blog.hootsuite.com

13. – https://www.www.omnicoreagency.com

14. – https://www.www.demandgenreport.com

15. – https://www.www.wired.com

How we write our statistic reports:

We have not conducted any studies ourselves. Our article provides a summary of all the statistics and studies available at the time of writing. We are solely presenting a summary, not expressing our own opinion. We have collected all statistics within our internal database. In some cases, we use Artificial Intelligence for formulating the statistics. The articles are updated regularly.

See our Editorial Process.

Table of Contents

... Before You Leave, Catch This! 🔥

Your next business insight is just a subscription away. Our newsletter The Week in Data delivers the freshest statistics and trends directly to you. Stay informed, stay ahead—subscribe now.

Sign up for our newsletter and become the navigator of tomorrow's trends. Equip your strategy with unparalleled insights!