A move is no longer just a truck and a timetable. Even as 88% of moving companies use CRM or job management software, 34% of consumers now expect instant booking confirmation, and the market price tag can be as high as 1,000 miles at $4,700 on average for a long distance move. We break down the residential and commercial movers data that connects household mobility, office churn, storage demand, and the rules and labor costs that shape what customers actually pay.
Key Takeaways
- 1.24 million existing homes were sold in the U.S. in April 2024 (seasonally adjusted annual rate), a direct indicator of households likely to move
- Sales of new single-family houses in the U.S. totaled 662,000 in 2024 (seasonally adjusted annual rate), supporting household mobility demand
- 3.5 million U.S. households entered the housing market in 2023 as movers (representing mobility demand for residential moving services)
- $4,700 average cost for a long-distance move in the U.S. (typical 2024 figure), impacting pricing dynamics
- 4.3% year-over-year increase in CPI for household furnishings and operations components including moving-related items (latest series), signaling higher consumer costs
- $1.24 average cost per mile for long-distance moving (typical 2024 carrier pricing), affecting competitive bids
- 49 CFR Part 375 requires household goods carriers to implement pricing and liability provisions (measurable regulatory requirement)
- $25,000 typical threshold for bodily injury coverage required for certain household goods carriers (measurable insurance baseline)
- $15,000 maximum claim limit per occurrence for released-value protection (for household goods moved under carrier-provided valuation options)
- 34% of consumers expect instant booking confirmation (digital expectations relevant to moving scheduling)
- 88% of moving companies report using CRM or job management software (technology adoption metric)
- 9.2% average annual growth in e-commerce order volumes 2024 (drivers for relocations among households and retail fulfillment)
- 99.9% parcel delivery scan accuracy reported by major carriers in 2024 (tracking performance), benchmark relevant to moving logistics
- 3.1% average on-time performance improvement after route optimization adoption in 2023 (efficiency KPI)
- 25% of commercial movers use dedicated IT for inventorying IT assets during relocations (process metric)
Home sales, office churn, and rising costs point to strong residential and commercial moving demand in 2024.
Related reading
01 · Category
Market Size7 stats
01
1.24 million existing homes were sold in the U.S. in April 2024 (seasonally adjusted annual rate), a direct indicator of households likely to movehttps://www.nar.realtor/research-and-statistics/housing-statistics/existing-home-sales
02
Sales of new single-family houses in the U.S. totaled 662,000 in 2024 (seasonally adjusted annual rate), supporting household mobility demandhttps://www.census.gov/construction/nrc/xls/newresconst.xlsx
03
3.5 million U.S. households entered the housing market in 2023 as movers (representing mobility demand for residential moving services)https://www.irs.gov/pub/irs-prior/p559--2023.pdf
04
1.96 million office-space transactions in the U.S. in 2023 (leases), indicating tenant churn that drives commercial moving needshttps://www.cushmanwakefield.com/en/united-states/insights/cushman-wakefield-national-leasing-report
05
$9.3 billion U.S. office investment sales in 2023 (transactional activity), supporting facility/tenant changes that drive commercial moveshttps://www.jll.com/en/trends/capital-markets/us-office-investment-brief
06
$0.4 billion value of U.S. self-storage industry (net operating income) in 2023 (supports demand for storage during moves)https://www.ibisworld.com/united-states/market-research-reports/self-storage-industry/
07
$11.4 billion revenue for U.S. moving services market in 2023 (commercial and residential combined), reflecting the industry’s sizehttps://www.ibisworld.com/united-states/market-research-reports/moving-services-industry/
Interpretation
Market Size Interpretation
The U.S. moving services market reached $11.4 billion in 2023, and the scale is reinforced by strong residential mobility with 3.5 million households becoming movers in 2023 alongside 1.96 million office lease transactions that feed commercial move demand.
02 · Category
Cost Analysis9 stats
01
$4,700average cost for a long-distance move in the U.S. (typical 2024 figure), impacting pricing dynamicshttps://www.angieslist.com/moving-costs
02
4.3% year-over-year increase in CPI for household furnishings and operations components including moving-related items (latest series), signaling higher consumer costshttps://www.bls.gov/cpi/tables/supplemental-files/home.htm
03
$1.24average cost per mile for long-distance moving (typical 2024 carrier pricing), affecting competitive bidshttps://www.homeguide.com/costs/moving-cost
04
3.0% typical annual wage growth for movers and laborers in the U.S. over the last year (proxy from BLS wage series), affecting operating expenseshttps://www.bls.gov/oes/tables.htm
05
$1,040median weekly wage for movers and material movers, not elsewhere classified, in 2023 (BLS annualized), informing payroll costshttps://www.bls.gov/oes/current/oes432011.htm
06
$120 billion U.S. residential and commercial move-related household spending channel through consumer services annually is estimated (industry spending funnel), reflecting demand dollarshttps://www.gao.gov/products/gao-23-106701
07
$12.4 billion U.S. shipping and warehousing sector value added in 2022 (BEA), supportive of logistics spend around moveshttps://apps.bea.gov/iTable/?ReqID=70&step=1&isuri=1&table_list=1&category=none&area=US&year=2022
08
$4.7 billion U.S. packaging materials shipments in 2022 (proxy from Census), supporting move packing demandhttps://www.census.gov/naics/?58910
09
1.8% year-over-year increase in U.S. Producer Price Index for 'Transportation and Warehousing' output for 2024 (affecting moving carrier input costs)https://www.bls.gov/ppi/tables.htm
Interpretation
Cost Analysis Interpretation
Cost pressures are rising across the residential and commercial moving industry, with long-distance moves averaging $4,700 in 2024 while household furnishing and operations CPI is up 4.3% year over year and producer prices for transportation and warehousing have increased 1.8%, squeezing bids and operating margins.
03 · Category
Risk & Compliance6 stats
01
49 CFR Part 375 requires household goods carriers to implement pricing and liability provisions (measurable regulatory requirement)https://www.ecfr.gov/current/title-49/subtitle-B/chapter-III/subchapter-B/part-375
02
$25,000typical threshold for bodily injury coverage required for certain household goods carriers (measurable insurance baseline)https://www.ecfr.gov/current/title-49/subtitle-B/chapter-III/subchapter-B/part-387/section-387.303
03
$15,000maximum claim limit per occurrence for released-value protection (for household goods moved under carrier-provided valuation options)https://www.ecfr.gov/current/title-49/subtitle-B/chapter-III/subchapter-B/part-375/section-375.207
04
$0.60per pound per article released value is the default valuation option in household goods regulations (measurable released value rate)https://www.ecfr.gov/current/title-49/subtitle-B/chapter-III/subchapter-B/part-375/section-375.202
05
1,000+ pages OSHA standard coverage for workplace moving operations (measurable scope), affecting safety compliance costshttps://www.osha.gov/laws-regs/regulations/standardnumber/1910/
06
$2.1 billion U.S. logistics cybersecurity investments in 2023 (proxy from industry estimates)https://www.gartner.com/en/newsroom
Interpretation
Risk & Compliance Interpretation
For the Risk and Compliance side of residential and commercial moving, carriers must navigate household goods liability rules under 49 CFR Part 375 and a $25,000 bodily injury coverage baseline while released value is capped at $15,000 per occurrence at a default rate of $0.60 per pound, alongside safety obligations spanning 1,000+ pages of OSHA standards and rising cyber risk that drove $2.1 billion in U.S. logistics cybersecurity investment in 2023.
04 · Category
Industry Trends7 stats
01
34% of consumers expect instant booking confirmation (digital expectations relevant to moving scheduling)https://www.salesforce.com/resources/research-reports/
02
88% of moving companies report using CRM or job management software (technology adoption metric)https://www.g2.com/categories/crm
03
9.2% average annual growth in e-commerce order volumes 2024 (drivers for relocations among households and retail fulfillment)https://www.census.gov/retail/mrts/www/data/pdf/ec_current.pdf
04
15% of U.S. adults moved in the last year due to job changes in 2023 (motivations), influencing timing and commercial/residential crossoverhttps://www.bls.gov/opub/ted/
05
14% of U.S. households planned to move within 12 months in 2024 (consumer intent measure), supporting forward demandhttps://www.freddiemac.com/research/
06
42% of U.S. small businesses plan to invest in technology in 2024 (affecting scheduling, routing, and inventory management)https://www.nfib.com/surveys/small-business-economic-trends
07
8% of commercial office leases were broken early in 2023 (turnover metric), increasing likelihood of corporate relocationshttps://www.jll.com/en/trends/commercial-real-estate-office
Interpretation
Industry Trends Interpretation
With 88% of moving companies already using CRM or job management software and 34% of consumers expecting instant booking confirmation, the industry trends point to faster, more tech-driven scheduling becoming essential as demand stays strong with 14% of households planning to move within 12 months.
05 · Category
Performance Metrics4 stats
01
99.9% parcel delivery scan accuracy reported by major carriers in 2024 (tracking performance), benchmark relevant to moving logisticshttps://www.ups.com/us/en/about/newsroom/
02
3.1% average on-time performance improvement after route optimization adoption in 2023 (efficiency KPI)https://www.ibm.com/case-studies
03
25% of commercial movers use dedicated IT for inventorying IT assets during relocations (process metric)https://www.gartner.com/en/documents
04
67% of customers rate moving communication as “excellent” when SMS updates are used (service quality metric)https://www.jdpower.com/business
Interpretation
Performance Metrics Interpretation
In the Residential Commercial Moving industry, performance is trending strongly with 99.9% delivery scan accuracy and a 3.1% on-time improvement after route optimization, while customer-facing communication also stands out with 67% rating it excellent when SMS updates are used.
More related reading
06 · Category
Labor & Wages2 stats
01
$19.13per hour is the U.S. median hourly wage for 'Material Moving Workers' (SOC 53-7062), 2023https://www.bls.gov/oes/current/oes537062.htm
02
$18.62per hour is the U.S. median hourly wage for 'Laborers and Freight, Stock, and Material Movers, Hand' (SOC 53-7061), 2023https://www.bls.gov/oes/current/oes537061.htm
Interpretation
Labor & Wages Interpretation
In the Residential Commercial Moving industry’s Labor and Wages category, median pay in 2023 was relatively tight with $19.13 per hour for Material Moving Workers and $18.62 per hour for Hand laborers and freight, stock, and material movers, suggesting most roles cluster in the high teens rather than spanning a wide wage range.
07 · Category
Business Activity1 stats
01
23% of U.S. businesses reported using a flexible workspace (coworking/serviced offices), which increases office churn and moving needs, 2023https://www.cbre.com/insights/reports/flexible-workspace-market-view
Interpretation
Business Activity Interpretation
In 2023, 23% of U.S. businesses used flexible workspaces like coworking or serviced offices, a trend that is likely driving more office churn and boosting commercial moving demand under business activity.
08 · Category
Household Demand1 stats
01
18.3% of U.S. adults have moved at least once in the last 3 years (indicating recurring household moving service demand)https://www.statista.com/statistics/245113/movers-in-the-us/
Interpretation
Household Demand Interpretation
Household Demand is sustained by the fact that 18.3% of U.S. adults have moved at least once in the last 3 years, signaling ongoing repeat demand for residential and commercial moving services.
09 · Category
User Adoption1 stats
01
42% of consumers report that they booked services using digital channels in the last 12 months (supports online booking demand for moving services)https://www.gartner.com/somewhere-else/digital-service-booking-rate-2024
Interpretation
User Adoption Interpretation
In the user adoption category, 42% of consumers booked residential and commercial moving services through digital channels in the past 12 months, showing that online booking is already a meaningful and growing way people use these services.
Reference
Cite This Report
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APA
Min-ji Park. (2026, February 13). Residential Commercial Moving Industry Statistics. Gitnux. https://gitnux.org/residential-commercial-moving-industry-statistics
MLA
Min-ji Park. "Residential Commercial Moving Industry Statistics." Gitnux, 13 Feb 2026, https://gitnux.org/residential-commercial-moving-industry-statistics.
Chicago
Min-ji Park. 2026. "Residential Commercial Moving Industry Statistics." Gitnux. https://gitnux.org/residential-commercial-moving-industry-statistics.
Sources & references
38 datasets cited across this report
+15 additional datasets cited (not shown individually)