GITNUXREPORT 2025

Remote And Hybrid Work In The Utilities Industry Statistics

Remote work boosts efficiency, saves costs, and transforms the utilities industry.

Jannik Linder

Co-Founder of Gitnux, specialized in content and tech since 2016.

First published: April 29, 2025

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Statistic 1

60% of utility companies reported increased productivity due to remote work initiatives

Statistic 2

38% of utility managers report difficulties in maintaining company culture remotely

Statistic 3

39% of utilities report difficulty in coordinating fieldwork with remote administrative teams

Statistic 4

42% of utility organizations have experienced challenges in remote communication

Statistic 5

48% of utility workers report increased job satisfaction with remote options

Statistic 6

39% of utility organizations have increased focus on cybersecurity training for remote staff

Statistic 7

49% of utility organizations report remote work has improved employee satisfaction

Statistic 8

58% of utility firms report higher employee productivity since shifting to remote work

Statistic 9

50% of utility companies increased investments in digital collaboration tools in 2023

Statistic 10

53% of utility companies increased their cybersecurity budgets in response to remote work risks

Statistic 11

61% of utility organizations have increased their investment in remote work infrastructure

Statistic 12

44% of utility companies report that remote work has enabled better disaster preparedness and response

Statistic 13

45% of utility sector employees worked remotely at least part of the time in 2023

Statistic 14

35% of utility industry executives believe remote work will become the standard in their organizations

Statistic 15

40% of utilities offer flexible work schedules to remote employees

Statistic 16

25% of utility industry roles are expected to be fully remote by 2025

Statistic 17

70% of utility companies report challenges in managing remote teams

Statistic 18

55% of utility workers believe remote work has improved their work-life balance

Statistic 19

48% of utility organizations have adopted virtual training programs for remote employees

Statistic 20

32% of utility technical staff work remotely at least part of the time

Statistic 21

52% of utilities have seen cost savings from reduced on-site office needs

Statistic 22

43% of utilities experienced an increase in cybersecurity threats with remote work adoption

Statistic 23

34% of utility project managers are managing remote teams regularly

Statistic 24

22% of utility industry workers have transitioned to hybrid work models permanently

Statistic 25

47% of utilities use video conferencing tools extensively for remote team coordination

Statistic 26

41% of utility customer service roles are now supported remotely

Statistic 27

29% of utility workforce training sessions are conducted virtually

Statistic 28

64% of utility firms see remote work as a key factor in improving employee retention

Statistic 29

49% of utility companies have developed new policies to support remote work

Statistic 30

27% of utility data analysts work remotely at least part of the week

Statistic 31

31% of utility industry employees prefer hybrid work models, according to a 2023 survey

Statistic 32

54% of utilities believe remote work has reduced overhead costs

Statistic 33

66% of utility companies plan to expand remote work capabilities in the next two years

Statistic 34

30% of utility technical training occurs virtually

Statistic 35

55% of energy utilities believe remote work improves environmental sustainability by reducing commuting

Statistic 36

22% of remote utility roles are in customer support

Statistic 37

41% of utility managers feel remote work has improved operational flexibility

Statistic 38

29% of utility field engineers work remotely for planning and design

Statistic 39

47% of utility companies report significant cost savings from reduced business travel due to remote work

Statistic 40

65% of utilities consider remote work as a means to attract younger workers

Statistic 41

52% of utility companies have adopted hybrid work models promoted by COVID-19 adaptations

Statistic 42

53% of utility organizations see an improvement in service quality with remote work capabilities

Statistic 43

34% of utility organizations plan to increase remote workforce training programs in the next 12 months

Statistic 44

55% of utilities see remote work as a driver for digital transformation

Statistic 45

36% of utility CEOs see remote work as essential for future industry competitiveness

Statistic 46

44% of utility companies have developed remote work contingency plans for emergencies

Statistic 47

32% of utility companies now primarily operate with remote team members

Statistic 48

37% of utilities have adopted remote work-specific KPIs to measure performance

Statistic 49

66% of utilities see remote work as a means to enhance operational resilience

Statistic 50

45% of utility companies believe remote work encourages innovation through diverse collaboration

Statistic 51

52% of utility organizations have seen a reduction in office space costs since adopting remote work

Statistic 52

29% of utility roles require participation in virtual cross-functional teams

Statistic 53

34% of utility administrative tasks are now performed remotely

Statistic 54

41% of utility organizations are planning to expand remote work policies within the next year

Statistic 55

27% of utility data visualization and reporting tasks are carried out remotely

Statistic 56

65% of utility companies are using cloud-based solutions for remote work management

Statistic 57

58% of utility engineers perform site assessments remotely using digital tools

Statistic 58

56% of utility companies utilize remote sensing technologies for field operations

Statistic 59

60% of utility companies have implemented remote monitoring systems for infrastructure

Statistic 60

37% of utility companies use advanced analytics remotely to optimize operations

Statistic 61

46% of utility organizations leverage remote data collection to streamline operations

Statistic 62

54% of utilities have adopted virtual reality (VR) tools for remote training and inspections

Statistic 63

28% of utility roles involve remote data analysis or digital monitoring

Statistic 64

49% of utility workers utilize mobile apps for remote data access and work management

Statistic 65

30% of utility project or field engineers use remote collaboration tools during infrastructure upgrades

Statistic 66

21% of utility data centers are now managed remotely

Statistic 67

67% of utility field workers report using remote inspection applications

Statistic 68

48% of utilities report faster decision-making processes due to remote data access

Statistic 69

54% of utility industry organizations observe improved safety compliance remotely through digital monitoring

Statistic 70

23% of utility firms are exploring AI and machine learning tools for remote operational management

Statistic 71

47% of utilities utilize remote construction site monitoring with IoT sensors

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Sources

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Key Highlights

45% of utility sector employees worked remotely at least part of the time in 2023
60% of utility companies reported increased productivity due to remote work initiatives
35% of utility industry executives believe remote work will become the standard in their organizations
50% of utility companies increased investments in digital collaboration tools in 2023
40% of utilities offer flexible work schedules to remote employees
25% of utility industry roles are expected to be fully remote by 2025
70% of utility companies report challenges in managing remote teams
55% of utility workers believe remote work has improved their work-life balance
48% of utility organizations have adopted virtual training programs for remote employees
32% of utility technical staff work remotely at least part of the time
52% of utilities have seen cost savings from reduced on-site office needs
65% of utility companies are using cloud-based solutions for remote work management
43% of utilities experienced an increase in cybersecurity threats with remote work adoption

As remote and hybrid work reshape the utilities industry, recent statistics reveal that nearly half of utility sector employees now work remotely, with 60% reporting increased productivity and a growing shift towards digital collaboration, highlighting a transformative trend that is redefining operational efficiency and workforce management.

Employee Engagement & Productivity Trends

60% of utility companies reported increased productivity due to remote work initiatives
38% of utility managers report difficulties in maintaining company culture remotely
39% of utilities report difficulty in coordinating fieldwork with remote administrative teams
42% of utility organizations have experienced challenges in remote communication
48% of utility workers report increased job satisfaction with remote options
39% of utility organizations have increased focus on cybersecurity training for remote staff
49% of utility organizations report remote work has improved employee satisfaction
58% of utility firms report higher employee productivity since shifting to remote work

Employee Engagement & Productivity Trends Interpretation

While nearly 60% of utility companies celebrate productivity gains from remote work, the persistent cultural, communication, and cybersecurity hurdles—affecting nearly half—highlight that in the power industry, enhancing remote capabilities isn't just about flipping a switch, but about wiring the entire organization for success.

Investment & Strategic Growth Initiatives

50% of utility companies increased investments in digital collaboration tools in 2023
53% of utility companies increased their cybersecurity budgets in response to remote work risks
61% of utility organizations have increased their investment in remote work infrastructure

Investment & Strategic Growth Initiatives Interpretation

As utility companies wire into the digital age with increased investments in collaboration tools, cybersecurity, and remote infrastructure, it's clear they're powering up to keep the lights on—both literally and virtually—in an era where remote work isn't just a trend, but a necessity.

Operational Changes & Future Planning

44% of utility companies report that remote work has enabled better disaster preparedness and response

Operational Changes & Future Planning Interpretation

With nearly half of utility companies claiming remote work boosts disaster readiness, it's clear that the grid isn't just being digitized but also fortified through the power of telecommuting.

Remote Work & Flexibility Adoption

45% of utility sector employees worked remotely at least part of the time in 2023
35% of utility industry executives believe remote work will become the standard in their organizations
40% of utilities offer flexible work schedules to remote employees
25% of utility industry roles are expected to be fully remote by 2025
70% of utility companies report challenges in managing remote teams
55% of utility workers believe remote work has improved their work-life balance
48% of utility organizations have adopted virtual training programs for remote employees
32% of utility technical staff work remotely at least part of the time
52% of utilities have seen cost savings from reduced on-site office needs
43% of utilities experienced an increase in cybersecurity threats with remote work adoption
34% of utility project managers are managing remote teams regularly
22% of utility industry workers have transitioned to hybrid work models permanently
47% of utilities use video conferencing tools extensively for remote team coordination
41% of utility customer service roles are now supported remotely
29% of utility workforce training sessions are conducted virtually
64% of utility firms see remote work as a key factor in improving employee retention
49% of utility companies have developed new policies to support remote work
27% of utility data analysts work remotely at least part of the week
31% of utility industry employees prefer hybrid work models, according to a 2023 survey
54% of utilities believe remote work has reduced overhead costs
66% of utility companies plan to expand remote work capabilities in the next two years
30% of utility technical training occurs virtually
55% of energy utilities believe remote work improves environmental sustainability by reducing commuting
22% of remote utility roles are in customer support
41% of utility managers feel remote work has improved operational flexibility
29% of utility field engineers work remotely for planning and design
47% of utility companies report significant cost savings from reduced business travel due to remote work
65% of utilities consider remote work as a means to attract younger workers
52% of utility companies have adopted hybrid work models promoted by COVID-19 adaptations
53% of utility organizations see an improvement in service quality with remote work capabilities
34% of utility organizations plan to increase remote workforce training programs in the next 12 months
55% of utilities see remote work as a driver for digital transformation
36% of utility CEOs see remote work as essential for future industry competitiveness
44% of utility companies have developed remote work contingency plans for emergencies
32% of utility companies now primarily operate with remote team members
37% of utilities have adopted remote work-specific KPIs to measure performance
66% of utilities see remote work as a means to enhance operational resilience
45% of utility companies believe remote work encourages innovation through diverse collaboration
52% of utility organizations have seen a reduction in office space costs since adopting remote work
29% of utility roles require participation in virtual cross-functional teams
34% of utility administrative tasks are now performed remotely
41% of utility organizations are planning to expand remote work policies within the next year
27% of utility data visualization and reporting tasks are carried out remotely

Remote Work & Flexibility Adoption Interpretation

As utilities navigate the current remote work wave—embracing virtual training, flexible schedules, and cost savings—yet grappling with management challenges and cybersecurity threats—they're not only reshaping their work culture but also fueling a digital transformation that could make them more resilient and appealing to younger talent, proving that even in the energy sector, going remote is no longer just a necessity, but a strategic advantage.

Technology & Data Utilization in Utilities

65% of utility companies are using cloud-based solutions for remote work management
58% of utility engineers perform site assessments remotely using digital tools
56% of utility companies utilize remote sensing technologies for field operations
60% of utility companies have implemented remote monitoring systems for infrastructure
37% of utility companies use advanced analytics remotely to optimize operations
46% of utility organizations leverage remote data collection to streamline operations
54% of utilities have adopted virtual reality (VR) tools for remote training and inspections
28% of utility roles involve remote data analysis or digital monitoring
49% of utility workers utilize mobile apps for remote data access and work management
30% of utility project or field engineers use remote collaboration tools during infrastructure upgrades
21% of utility data centers are now managed remotely
67% of utility field workers report using remote inspection applications
48% of utilities report faster decision-making processes due to remote data access
54% of utility industry organizations observe improved safety compliance remotely through digital monitoring
23% of utility firms are exploring AI and machine learning tools for remote operational management
47% of utilities utilize remote construction site monitoring with IoT sensors

Technology & Data Utilization in Utilities Interpretation

With over half of utility companies harnessing remote and digital tools—from cloud solutions to AI—the industry is evidently energized by a digital transformation that not only enhances operational efficiency and safety but also signals a future where even complex infrastructure management is just a click away.