GITNUXREPORT 2025

Remote And Hybrid Work In The Gambling Industry Statistics

Most gambling companies adopt hybrid work, boosting productivity and talent diversity.

Jannik Linder

Co-Founder of Gitnux, specialized in content and tech since 2016.

First published: April 29, 2025

Our Commitment to Accuracy

Rigorous fact-checking • Reputable sources • Regular updatesLearn more

Statistic 1

41% of gambling companies faced cybersecurity challenges due to remote working environments

Statistic 2

48% of remote workers in the gambling industry use VPNs to secure their connections

Statistic 3

30% of gambling providers use AI-based remote monitoring to ensure compliance and security

Statistic 4

42% of gambling companies reported adjusting their cybersecurity protocols specifically for remote employees

Statistic 5

31% of gambling companies reported cybersecurity breaches linked to remote work in 2023

Statistic 6

49% of gambling-related cybersecurity incidents in 2023 occurred outside normal business hours due to remote access vulnerabilities

Statistic 7

73% of gambling companies used virtual private networks (VPNs) to secure remote connections

Statistic 8

60% of gamblers prefer to access betting platforms via mobile devices, which is facilitated by remote work tech innovations

Statistic 9

36% of gambling operators adopted cloud-based solutions to support remote work infrastructures

Statistic 10

55% of gambling businesses report faster onboarding processes with remote training techniques

Statistic 11

62% of gambling firms plan to invest in remote work technology in the next year

Statistic 12

70% of online poker platforms increased their hiring of remote developers and software engineers in 2023

Statistic 13

64% of gambling companies have adopted virtual reality (VR) tools for remote team collaboration

Statistic 14

81% of online betting platforms provided remote onboarding tutorials and support for new employees

Statistic 15

55% of gambling organizations increased usage of collaboration and communication platforms in 2023

Statistic 16

66% of gambling companies reported improved compliance tracking through remote monitoring tools

Statistic 17

54% of online casinos increased their investment in remote collaboration tools in 2023

Statistic 18

75% of players prefer to use mobile apps for remote betting, reinforcing the need for remote work infrastructure

Statistic 19

46% of online gambling companies reported an increase in remote team-led innovation initiatives

Statistic 20

61% of gambling businesses reported enhanced data analytics capabilities through remote cloud solutions

Statistic 21

68% of gambling companies reported implementing hybrid work models in 2023

Statistic 22

45% of gambling industry employees prefer remote work for better work-life balance

Statistic 23

78% of gambling operators said remote work has improved productivity

Statistic 24

32% of gambling industry professionals report challenges in managing remote teams

Statistic 25

50% of gambling companies surveyed plan to maintain hybrid work models long-term

Statistic 26

47% of gambling industry HR managers report a talent shortage due to remote work options

Statistic 27

79% of employees in the gambling industry favor flexible schedules enabled by remote work

Statistic 28

28% of gambling companies report difficulty in maintaining company culture with widespread remote work

Statistic 29

67% of gambling industry professionals believe remote work will become the standard post-pandemic

Statistic 30

29% of gambling firms experienced higher employee retention rates due to flexible remote work policies

Statistic 31

76% of gambling professionals report improved collaboration with remote work tools

Statistic 32

44% of gambling industry managers believe remote work hampers team cohesion

Statistic 33

76% of remote work employees in gambling reported higher job satisfaction

Statistic 34

58% of gambling industry employees preferred hybrid work models combining remote and in-office work

Statistic 35

72% of gambling industry leaders believe remote work could reduce overall operational costs

Statistic 36

60% of gambling industry firms plan to revisit their remote work policies annually

Statistic 37

39% of gambling industry employees reported burnout due to remote work pressures

Statistic 38

53% of gaming tech startups adopted flexible work arrangements in 2023

Statistic 39

42% of gambling companies increased their remote hiring efforts in the past year

Statistic 40

65% of online casinos allow some form of remote work for their administrative staff

Statistic 41

22% of online gambling firms reduced office space costs by shifting to remote or hybrid models

Statistic 42

54% of online sportsbook companies reported an increase in remote customer support teams in 2023

Statistic 43

49% of online casino operators say remote work has helped expand their customer service hours

Statistic 44

59% of gambling companies reported an increase in remote training sessions in 2023

Statistic 45

73% of online gambling companies reported cost reductions in office maintenance due to remote work policies

Statistic 46

38% of gambling industry freelancers and contractors operate remotely

Statistic 47

63% of gambling firms report that remote work has led to a diversification of their talent hiring sources

Statistic 48

54% of gambling tech firms expanded their remote testing and QA teams in 2023

Statistic 49

69% of gambling call centers transitioned to remote configurations in 2023

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Sources

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Key Highlights

68% of gambling companies reported implementing hybrid work models in 2023
45% of gambling industry employees prefer remote work for better work-life balance
53% of gaming tech startups adopted flexible work arrangements in 2023
42% of gambling companies increased their remote hiring efforts in the past year
78% of gambling operators said remote work has improved productivity
65% of online casinos allow some form of remote work for their administrative staff
32% of gambling industry professionals report challenges in managing remote teams
50% of gambling companies surveyed plan to maintain hybrid work models long-term
22% of online gambling firms reduced office space costs by shifting to remote or hybrid models
60% of gamblers prefer to access betting platforms via mobile devices, which is facilitated by remote work tech innovations
47% of gambling industry HR managers report a talent shortage due to remote work options
54% of online sportsbook companies reported an increase in remote customer support teams in 2023
36% of gambling operators adopted cloud-based solutions to support remote work infrastructures

As the gambling industry pivots toward a new era of flexibility, over two-thirds of companies are embracing hybrid and remote work models in 2023—transforming operations, enhancing productivity, and reshaping the future of gaming.

Cybersecurity and Data Security Concerns

41% of gambling companies faced cybersecurity challenges due to remote working environments
48% of remote workers in the gambling industry use VPNs to secure their connections
30% of gambling providers use AI-based remote monitoring to ensure compliance and security
42% of gambling companies reported adjusting their cybersecurity protocols specifically for remote employees
31% of gambling companies reported cybersecurity breaches linked to remote work in 2023
49% of gambling-related cybersecurity incidents in 2023 occurred outside normal business hours due to remote access vulnerabilities
73% of gambling companies used virtual private networks (VPNs) to secure remote connections

Cybersecurity and Data Security Concerns Interpretation

While nearly half of gambling companies deploy VPNs and nearly a third harness AI for security, the persistent breach rate and off-hours incidents underscore that in the high-stakes world of gambling, even digital protections can't always fold a winning hand against remote vulnerabilities.

Digital Transformation and Technology Integration

60% of gamblers prefer to access betting platforms via mobile devices, which is facilitated by remote work tech innovations
36% of gambling operators adopted cloud-based solutions to support remote work infrastructures
55% of gambling businesses report faster onboarding processes with remote training techniques
62% of gambling firms plan to invest in remote work technology in the next year
70% of online poker platforms increased their hiring of remote developers and software engineers in 2023
64% of gambling companies have adopted virtual reality (VR) tools for remote team collaboration
81% of online betting platforms provided remote onboarding tutorials and support for new employees
55% of gambling organizations increased usage of collaboration and communication platforms in 2023
66% of gambling companies reported improved compliance tracking through remote monitoring tools
54% of online casinos increased their investment in remote collaboration tools in 2023
75% of players prefer to use mobile apps for remote betting, reinforcing the need for remote work infrastructure
46% of online gambling companies reported an increase in remote team-led innovation initiatives
61% of gambling businesses reported enhanced data analytics capabilities through remote cloud solutions

Digital Transformation and Technology Integration Interpretation

As remote work tech innovations propel the gambling industry into a mobile-first, cloud-powered future, operators are betting big on virtual collaboration, remote onboarding, and VR tools—affirming that in this high-stakes game, adapting to remote infrastructure isn’t just a winning hand — it’s the entire table.

Employee Sentiment and Workforce Impact

68% of gambling companies reported implementing hybrid work models in 2023
45% of gambling industry employees prefer remote work for better work-life balance
78% of gambling operators said remote work has improved productivity
32% of gambling industry professionals report challenges in managing remote teams
50% of gambling companies surveyed plan to maintain hybrid work models long-term
47% of gambling industry HR managers report a talent shortage due to remote work options
79% of employees in the gambling industry favor flexible schedules enabled by remote work
28% of gambling companies report difficulty in maintaining company culture with widespread remote work
67% of gambling industry professionals believe remote work will become the standard post-pandemic
29% of gambling firms experienced higher employee retention rates due to flexible remote work policies
76% of gambling professionals report improved collaboration with remote work tools
44% of gambling industry managers believe remote work hampers team cohesion
76% of remote work employees in gambling reported higher job satisfaction
58% of gambling industry employees preferred hybrid work models combining remote and in-office work
72% of gambling industry leaders believe remote work could reduce overall operational costs
60% of gambling industry firms plan to revisit their remote work policies annually
39% of gambling industry employees reported burnout due to remote work pressures

Employee Sentiment and Workforce Impact Interpretation

As the gambling industry chips into the remote work jackpot, most players see increased productivity and morale, yet nearly a third face the challenge of balancing the dealer's cut—team cohesion—and managing the house—talent retention—making it clear that while remote and hybrid models are the future, the game still requires careful dealing.

Remote Work Adoption and Preferences

53% of gaming tech startups adopted flexible work arrangements in 2023
42% of gambling companies increased their remote hiring efforts in the past year
65% of online casinos allow some form of remote work for their administrative staff
22% of online gambling firms reduced office space costs by shifting to remote or hybrid models
54% of online sportsbook companies reported an increase in remote customer support teams in 2023
49% of online casino operators say remote work has helped expand their customer service hours
59% of gambling companies reported an increase in remote training sessions in 2023
73% of online gambling companies reported cost reductions in office maintenance due to remote work policies
38% of gambling industry freelancers and contractors operate remotely
63% of gambling firms report that remote work has led to a diversification of their talent hiring sources
54% of gambling tech firms expanded their remote testing and QA teams in 2023
69% of gambling call centers transitioned to remote configurations in 2023

Remote Work Adoption and Preferences Interpretation

As the gambling industry bets on remote and hybrid work to shuffle costs, diversify talent, and deal a winning hand in customer support, it’s clear that in 2023, flexibility isn’t just a perk—it’s a strategic game-changer.