GITNUX MARKETDATA REPORT 2024

Must-Know Outsourcing Statistics [Recent Analysis]

Highlights: The Most Important Outsourcing Statistics

  • The global IT outsourcing industry grew by 13% between 2020 and 2021 and is expected to surpass $500 billion in 2025.
  • In 2019, 89% of organizations in the United Arab Emirates and 92% of organizations worldwide engaged in ITO services with an active contract.
  • Outsourcing segments are expected to generate a combined revenue of 400 billion U.S. dollars in 2022.
  • The global IT outsourcing industry grew by 13% between 2020 and 2021 and is expected to surpass $500 billion in 2025.
  • In 2020, the number of service outsourcing companies in China increased by 76.7% compared to 2015.
  • 92% of organizations engaged in ITO services in 2019, resulting in 21.6 billion U.S. dollars in total spending on outsourcing in North America.
  • The total value of the global BPO market has decreased from 36.5 billion U.S. dollars in 2012 to 26 billion U.S. dollars in 2019.
  • The global outsourcing market was valued at 92.5 billion U.S. dollars in 2019.
  • In 2019, the U.S. and North America combined spent around 41.6 billion U.S. dollars on outsourcing.
  • In 2019, East Asia spent 3.97 billion U.S. dollars on outsourcing, while Western Europe spent 13.9 billion U.S. dollars.
  • In 2019, 89% of organizations in the United Arab Emirates and 92% of organizations worldwide engaged in ITO services with an active contract.
  • In 2019, 79% of organizations in Germany and 92% of organizations worldwide engaged in ITO services with an active contract.

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Outsourcing is a business practice that has become increasingly popular in recent years. It involves hiring a third-party to take on certain tasks or services that would otherwise be handled in-house. This can be anything from customer service to software development, and it can be a great way to save time and money. But what do the statistics say about outsourcing?

In this article, we’ll take a look at some of the most interesting outsourcing statistics and what they mean for businesses. We’ll also explore the potential benefits and drawbacks of outsourcing, so that you can make an informed decision about whether it’s the right choice for your business.

Outsourcing: The Most Important Statistics

The global IT outsourcing industry grew by 13% between 2020 and 2021 and is expected to surpass $500 billion in 2025.
92% of organizations engaged in ITO services in 2019, resulting in 21.6 billion U.S. dollars in total spending on outsourcing in North America.
In 2019, 89% of organizations in the United Arab Emirates and 92% of organizations worldwide engaged in ITO services with an active contract.

Outsourcing: Statistics Overview

Outsourcing segments are expected to generate a combined revenue of 400 billion U.S. dollars in 2022.

This shows the potential growth of the outsourcing industry. It indicates that the outsourcing industry is likely to experience significant growth in the coming years, which could lead to more job opportunities and increased economic activity.

Additionally, it could also lead to increased competition among outsourcing companies, which could lead to better services and lower prices for customers.

The global IT outsourcing industry grew by 13% between 2020 and 2021 and is expected to surpass $500 billion in 2025.

This shows the potential of the industry to continue to grow despite the economic downturn caused by the Covid-19 pandemic. It also highlights the potential for the industry to become a major source of revenue in the near future.

In 2020, the number of service outsourcing companies in China increased by 76.7% compared to 2015.

It indicates that China is becoming a major player in the outsourcing industry, which could have implications for other countries in terms of competition and job opportunities.

92% of organizations engaged in ITO services in 2019, resulting in 21.6 billion U.S. dollars in total spending on outsourcing in North America.

This shows the prevalence of ITO services in 2019, as well as the high level of spending on outsourcing in North America.

This indicates that outsourcing is a major part of the economy in North America, and that organizations are increasingly relying on ITO services to meet their needs.

The total value of the global BPO market has decreased from 36.5 billion U.S. dollars in 2012 to 26 billion U.S. dollars in 2019.

This decrease in the total value of the global BPO market is significant because it indicates a shift in the way businesses are outsourcing services and tasks.

It suggests that businesses are becoming more selective when outsourcing and are looking for more cost-effective solutions. This could mean that businesses are looking to outsource to countries with lower labor costs or are looking for more specialized services.

The global outsourcing market was valued at 92.5 billion U.S. dollars in 2019.

It is a useful indicator of the size and scope of the outsourcing industry, which can be used to inform decisions about investments, strategies, and operations.

In 2019, the U.S. and North America combined spent around 41.6 billion U.S. dollars on outsourcing.

This shows the significant amount of money that is being spent on outsourcing services in the U.S. and North America. It also provides insight into the growing trend of outsourcing services, which is becoming increasingly popular among businesses.

This statistic can be used to inform decisions about outsourcing services and to understand the potential benefits and costs associated with outsourcing.

In 2019, East Asia spent 3.97 billion U.S. dollars on outsourcing, while Western Europe spent 13.9 billion U.S. dollars.

This shows the difference in outsourcing spending between two major regions of the world. It indicates that Western Europe is investing more in outsourcing than East Asia, which could be indicative of a larger trend in the global economy.

In 2019, 89% of organizations in the United Arab Emirates and 92% of organizations worldwide engaged in ITO services with an active contract.

This shows the high rate of outsourcing in the UAE and worldwide, demonstrating the prevalence of outsourcing in the modern economy. It also highlights the importance of ITO services, which are essential for many businesses to remain competitive in the global market.

In 2019, 79% of organizations in Germany and 92% of organizations worldwide engaged in ITO services with an active contract.

This shows the prevalence of outsourcing services in Germany and around the world. It also demonstrates the increasing demand for ITO services, which is likely to continue to grow in the future. This indicates that outsourcing is becoming an increasingly popular option for businesses, as it can provide cost savings and access to specialized skills.

Conclusion

Outsourcing is a key part of the modern business landscape, and it’s only going to become more important in the future. The statistics show that outsourcing can be a great way to save money, increase efficiency, and access new markets.

However, it’s important to remember that outsourcing isn’t a one-size-fits-all solution. Companies should carefully consider their needs and goals before deciding whether to outsource. With the right approach, outsourcing can be a great way to help your business succeed.

References

1 – https://www.statista.com/topics/1900/it-outsourcing/

2 – https://www.statista.com/chart/27323/worldwide-revenue-of-it-outsourcing/

3 – https://www.statista.com/statistics/1300798/china-newly-added-service-outsourcing-enterprises-number/

4 – https://www.statista.com/statistics/1089826/companies-sourcing-active-ito-bpo-contracts/

5 – https://www.statista.com/statistics/190150/industrywide-contract-value-business-process-outsourcing/

6 – https://www.statista.com/statistics/189788/global-outsourcing-market-size/

7 – https://www.statista.com/statistics/1089827/outsourcing-expenditure-north-america-country/

8 – https://www.statista.com/statistics/1091139/outsourcing-expenditure-asia-pacific-region/

9 – https://www.statista.com/statistics/1091224/outsourcing-penetration-rate-middle-east-country/

10 – https://www.statista.com/statistics/1091215/outsourcing-penetration-rate-europe-country/

ZipDo, cited June 2023: Outsourcing Statistics

FAQs

What is outsourcing?

Outsourcing is the process of contracting certain tasks or services to a third-party provider.

What are the benefits of outsourcing?

The benefits of outsourcing include cost savings, access to specialized skills, improved efficiency, and increased focus on core competencies.

What are the risks of outsourcing?

The risks of outsourcing include loss of control, security concerns, cultural differences, and potential quality issues.

What are the different types of outsourcing?

The different types of outsourcing include information technology outsourcing, business process outsourcing, and offshore outsourcing.

What industries commonly outsource?

Industries that commonly outsource include manufacturing, IT, healthcare, finance, and human resources.

How we write our statistic reports:

We have not conducted any studies ourselves. Our article provides a summary of all the statistics and studies available at the time of writing. We are solely presenting a summary, not expressing our own opinion. We have collected all statistics within our internal database. In some cases, we use Artificial Intelligence for formulating the statistics. The articles are updated regularly.

See our Editorial Process.

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