The Latest Online Food Delivery Industry Statistics Explained
By 2023, the online food delivery market is projected to reach USD 151.5 billion.
The statistic “By 2023, the online food delivery market is projected to reach USD 151.5 billion” implies that the global market for online food delivery services is anticipated to grow significantly over the next few years. This projection suggests a substantial increase in consumer demand for convenience and accessibility in food delivery options, driven by factors such as changing lifestyles, increased internet penetration, and a shift towards digital platforms for ordering food. The estimated value of USD 151.5 billion by 2023 highlights the lucrative nature of the online food delivery industry and the potential opportunities for businesses operating within this sector to capitalize on the growing market trend.
Mobile applications account for almost 60% of all digital orders.
The statistic “Mobile applications account for almost 60% of all digital orders” suggests that a significant majority of digital purchases are being made through mobile applications rather than other platforms such as desktop websites. This indicates a growing trend towards mobile commerce, where consumers are increasingly using their smartphones and tablets to shop online. The prevalence of mobile apps in facilitating digital orders highlights the importance for businesses to optimize their mobile shopping experiences to cater to this shift in consumer behavior. By focusing on mobile app development and improving user experience, businesses can capitalize on this trend and potentially increase their share of the digital market.
There are over 22 million users on the food delivery platform DoorDash.
The statistic states that there are more than 22 million users on the food delivery platform DoorDash. This figure represents the total number of individuals who actively engage with the platform to order food and have it delivered to their location. The large user base of over 22 million signifies the widespread popularity and adoption of DoorDash as a convenient and reliable service for food delivery. This statistic is indicative of the platform’s significant market presence and its impact on the food delivery industry, making it one of the leading players in this space with a substantial customer base.
COVID-19 pandemic has increased usage of online food delivery apps by 25% globally.
The statistic stating that the COVID-19 pandemic has increased usage of online food delivery apps by 25% globally reflects a significant shift in consumer behavior as a result of the pandemic. With lockdowns and restrictions in place in many countries to curb the spread of the virus, people increasingly turned to online food delivery services as a convenient and safe way to get meals. This surge in demand for online food delivery highlights the adaptability of consumers and businesses to changing circumstances, as well as the role technology plays in meeting evolving needs during times of crisis. The 25% increase signifies a significant impact on the food delivery industry, demonstrating how the pandemic has shaped consumption patterns and propelled the growth of online services worldwide.
36% of U.S. internet users had ordered restaurant delivery in 2019.
The statistic indicates that in 2019, approximately 36% of internet users in the United States had engaged in ordering food for delivery from restaurants. This finding suggests a significant portion of the online population in the U.S. utilizes food delivery services, reflecting a growing trend towards convenience and digital adoption in the food service industry. Factors such as busy lifestyles, the availability of diverse dining options, and the convenience of ordering with the click of a button likely contribute to the popularity of restaurant delivery among internet users. This statistic provides insight into the evolving consumer behavior and preferences related to dining and technology integration.
84% of consumers don’t trust third-party delivery.
The statistic “84% of consumers don’t trust third-party delivery” indicates that a large majority of consumers have doubts or lack confidence in the reliability and trustworthiness of third-party delivery services. This suggests that a significant portion of consumers may have concerns about issues such as delivery delays, order accuracy, food safety, and overall quality of service provided by third-party delivery platforms. The high level of distrust in these services could potentially impact consumer behavior, leading them to opt for alternative delivery options or reconsider their use of these services altogether. Understanding and addressing these trust issues is crucial for businesses in the delivery industry to enhance customer satisfaction and loyalty.
Close to 45 million Americans were using an app to order food delivery in 2020.
The statistic that close to 45 million Americans were using an app to order food delivery in 2020 indicates a significant trend towards convenience and technology adoption in the food industry. This data suggests that a large portion of the population has embraced the convenience of using smartphone applications to order food delivery, especially during a year marked by the COVID-19 pandemic when dining out options were limited. The high number of users utilizing these apps also highlights the shift towards a digital-first approach in the way people access and consume food services, pointing towards a potential transformation in the traditional food industry model.
Online food ordering constitutes 13% of the total food delivery market.
The statistic ‘Online food ordering constitutes 13% of the total food delivery market’ indicates that out of all the food delivery methods available, online ordering accounts for 13% of the overall market share. This means that a significant portion of food delivery services are conducted through online platforms, showcasing the growing trend of consumers preferring the convenience and accessibility of ordering food online. With the advancement of technology and the increasing popularity of food delivery apps and websites, this statistic highlights the impact and importance of online ordering in the food delivery industry.
The United States makes up approximately 40% of the total food delivery market worldwide.
The statistic stating that the United States comprises around 40% of the global food delivery market indicates the significant market dominance and consumer demand for food delivery services in the U.S. compared to other countries around the world. This percentage illustrates the size and importance of the U.S. food delivery market in the global context, suggesting that the country has a large population of consumers who rely on food delivery services, as well as a robust infrastructure to support this industry. Furthermore, it implies that there is likely intense competition among food delivery companies within the U.S. market, and there may be potential for further growth and innovation in this sector.
Among the US, China and India, the US has the highest average revenue per user (ARPU) in the Online Food Delivery segment.
The statistic that the US has the highest average revenue per user (ARPU) in the Online Food Delivery segment among the countries of the US, China, and India indicates that on average, customers in the US spend more on online food delivery services compared to customers in China and India. This suggests that the US market for online food delivery is potentially more lucrative in terms of generating revenue per user for companies operating in this sector. Factors contributing to this difference could include higher disposable income levels in the US, greater adoption and usage of online food delivery platforms, as well as varying consumer preferences and behaviors towards ordering food online. Understanding these differences in ARPU can help companies tailor their marketing and pricing strategies to maximize revenue in each country.
By 2025, the food delivery industry could be worth $200 billion.
The statistic stated “By 2025, the food delivery industry could be worth $200 billion” suggests a projection of significant growth and potential for the industry over the next few years. This estimation is based on current trends such as the increasing demand for convenience, rise of online ordering, and advancements in technology that have fueled the growth of the food delivery market. Factors such as changing consumer preferences, urbanization, and the impact of the COVID-19 pandemic on dining habits have also contributed to the industry’s expansion. If realized, reaching a $200 billion value by 2025 would signify a substantial economic impact and further cement the food delivery sector as a key player in the global food market.
DoorDash was the most-used food delivery app in the United States in 2020 with 45% of food delivery service users.
The statistic indicates that DoorDash was the most widely utilized food delivery app in the United States during the year 2020, capturing 45% of the market share among food delivery service users. This reflects the popularity and widespread adoption of DoorDash as the go-to platform for ordering food delivery among consumers in the US. The high proportion of users choosing DoorDash suggests that the app offers competitive services, convenience, and a wide selection of restaurants, enabling it to attract a significant portion of the market. This statistic highlights the dominance of DoorDash in the food delivery app industry and its strong position in the market as the preferred choice for a substantial portion of consumers in the US.
31% of consumers use third-party delivery services at least twice a week.
This statistic indicates that 31% of consumers rely on third-party delivery services like Grubhub, Uber Eats, or DoorDash for meal deliveries at least twice a week. This suggests a significant portion of consumers are opting for the convenience of having food delivered to their doorstep rather than dining out or preparing meals themselves. The popularity of third-party delivery services highlights a shift in consumer behavior towards embracing technology and convenience in their food consumption habits. Businesses in the food industry should take note of this trend and consider leveraging these platforms to reach a broader customer base and meet the demand for delivery services.
In 2020, Uber Eats’ revenue increased to $4.8 billion, from $1.5 billion in previous year.
The statistic states that Uber Eats experienced a significant increase in revenue in 2020, reaching $4.8 billion compared to $1.5 billion in the previous year. This indicates a substantial growth of $3.3 billion or 220%. Such a substantial leap in revenue suggests a strong performance by Uber Eats in 2020, likely driven by an increase in demand for food delivery services amid the COVID-19 pandemic, as more people turned to food delivery options due to lockdowns and restrictions on dining out. The impressive revenue growth showcases the company’s ability to adapt to changing consumer preferences and capitalize on emerging trends in the food delivery industry.
Dine-in services accounted for only 37% restaurant orders.
The statistic ‘Dine-in services accounted for only 37% of restaurant orders’ indicates that a relatively low proportion of customers chose to eat at the restaurant rather than opting for takeout, delivery, or other service options. This information suggests that a significant majority of restaurant orders are coming from customers who prefer the convenience of eating at home or elsewhere, rather than dining in at the restaurant itself. The data highlights a shift in consumer behavior towards more flexible dining options and a potential impact on the traditional restaurant dining experience. This insight could be invaluable for restaurant owners and managers looking to adapt their business strategies to better cater to the changing preferences of their customers.
As of 2020, GrubHub had 30 million active users.
The statistic “As of 2020, GrubHub had 30 million active users” indicates that by the year 2020, the popular food delivery service GrubHub had amassed a significant user base of 30 million active users. Active users typically refer to individuals who have used the platform within a specific time frame, demonstrating ongoing engagement with the service. With a large user base, GrubHub has established itself as a major player in the food delivery industry, connecting users with a wide range of restaurants and offering convenient delivery services. This statistic highlights the substantial reach and popularity of GrubHub among consumers seeking food delivery options as of 2020.
The fastest-growing food delivery app in 2020 was Uber Eats with 152% year-on-year growth.
The statistic that the fastest-growing food delivery app in 2020 was Uber Eats with 152% year-on-year growth indicates that Uber Eats experienced a substantial increase in usage and revenue compared to the previous year. The 152% growth means that the app more than doubled its performance in terms of orders, customers, or revenue during the specified time period. This growth rate represents a strong competitive advantage for Uber Eats within the food delivery industry, highlighting its popularity and success in attracting and retaining users. This statistic reflects the increasing reliance on food delivery services, especially amid the global pandemic, and positions Uber Eats as a significant player in the rapidly growing market.
60% of U.S. consumers order takeout or delivery once a week.
The statistic that 60% of U.S. consumers order takeout or delivery once a week indicates a significant prevalence of this dining behavior among the population. This data point suggests that a majority of consumers in the United States rely on ordering food for delivery or takeout at least once a week, which reflects the convenience and popularity of this dining option. The high percentage also underscores the impact of factors such as busy lifestyles, convenience, and the availability of a wide range of food delivery services in shaping consumer behavior in the country. Overall, this statistic reveals a prominent trend in consumer dining habits and highlights the importance of the food delivery industry in the U.S. market.
By 2023, online food delivery users will be 182.3 million.
The statistic “By 2023, online food delivery users will be 182.3 million” suggests that the number of individuals utilizing online food delivery services is projected to reach a massive 182.3 million by the year 2023. This data point indicates a significant and increasing trend towards the adoption of online food delivery platforms, likely driven by factors such as convenience, increased availability of food delivery options, and changing consumer preferences. As technology continues to advance and online services become more accessible, it is expected that the demand for online food delivery will continue to rise, showcasing the growing prominence of this service in the food industry.
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