GITNUX MARKETDATA REPORT 2024

Cybersecurity In The Restaurant Industry Statistics

Cybersecurity incidents in the restaurant industry are on the rise, with a reported 37% increase in data breaches in 2020 compared to the previous year.

Highlights: Cybersecurity In The Restaurant Industry Statistics

  • Over 60% of restaurants find financial loss due to data breaches as their top cybersecurity concern.
  • Reports show that 64% of customers would be unlikely to do business with a restaurant if it were to experience a data breach.
  • Research shows that every data breach costs a business, including restaurants, an average of $3.86 million.
  • As it stands, 10% of cyber criminals target restaurants.
  • Just 1 in 10 restaurants feel their business is secure from hackers.
  • Around 38% of restaurant data breaches are caused by card not present fraud.
  • 80% of restaurants are predicted to spend more on technology, including cyber security, in 2022 than in previous years.
  • Approximately 40% of restaurants are not prepared for a cyber-attack.
  • Nearly 65% of restaurant workers do not receive cyber security training, leading to increased risks.
  • 44% of small business, including restaurants are targeted by cybercriminals.
  • The average network downtime after a cyber attack for businesses, including restaurants, is 7.5 hours.
  • At least 1 million people are victims of cybercrime every day, including restaurant customers.
  • 58% of malware attack victims are categorized as small businesses, including restaurants.
  • The hospitality industry, including restaurants, accounted for 13% of total data breaches in 2017.
  • According to a 2018 study, cyber crime cost the restaurant industry $170 billion.
  • In 2017, POS Intrusions (breaches of Point of Sale systems) made up 81% of all breaches in the restaurant industry.

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The Latest Cybersecurity In The Restaurant Industry Statistics Explained

Over 60% of restaurants find financial loss due to data breaches as their top cybersecurity concern.

The statistic indicates that a significant majority of restaurants consider the financial losses resulting from data breaches as their primary cybersecurity concern. This suggests that restaurants are acutely aware of the potential impact of data breaches on their operations and are actively working to mitigate the associated risks. The fact that over 60% of restaurants prioritize financial losses highlights the importance of data security measures in the food service industry and the need for robust cybersecurity strategies to safeguard sensitive information and protect against potential breaches that could lead to financial repercussions.

Reports show that 64% of customers would be unlikely to do business with a restaurant if it were to experience a data breach.

The statistic indicates that a significant proportion, specifically 64%, of customers would be hesitant to patronize a restaurant if it fell victim to a data breach. This underscores the importance of data security for businesses in the food industry, as customer trust and loyalty can be greatly impacted by a breach of sensitive information. The finding highlights the potential financial and reputational consequences that a data breach can have on a restaurant, emphasizing the need for robust cybersecurity measures to safeguard customer data and maintain the trust of the clientele.

Research shows that every data breach costs a business, including restaurants, an average of $3.86 million.

The statistic mentioned highlights the financial impact of data breaches on businesses, specifically restaurants. It indicates that on average, every data breach experienced by a business in the restaurant industry results in a financial loss of approximately $3.86 million. This considerable cost factors in various expenses incurred following a breach, such as investigating the incident, notifying affected parties, implementing security measures to prevent future breaches, managing reputational damage, and potential legal consequences. The statistic underscores the importance for businesses, including restaurants, to invest in robust cybersecurity measures to safeguard their data and mitigate financial risks associated with breaches.

As it stands, 10% of cyber criminals target restaurants.

This statistic indicates that, at the current moment, 10% of cyber criminals focus their illegal activities on targeting restaurants. This means that restaurants are a notable target for cyber attacks, potentially due to the sensitive data they handle, such as payment information and customer details. Recognizing this statistic is crucial for restaurants to prioritize cybersecurity measures to protect themselves from potential breaches. By investing in robust security measures, such as encryption, firewalls, and employee training on best practices, restaurants can reduce their susceptibility to cyber threats and safeguard their customers’ information.

Just 1 in 10 restaurants feel their business is secure from hackers.

This statistic suggests that only 10% of restaurants believe their business is adequately protected against potential hacking threats. The majority of restaurants, 90%, do not feel secure from hackers, implying a high level of vulnerability in the industry. This poses a significant concern for restaurant owners and customers alike, as cybersecurity breaches could result in stolen personal information, financial loss, reputational damage, and disruption of business operations. It underscores the importance for restaurants to prioritize cybersecurity measures to enhance their defenses and mitigate the risk of hacking incidents.

Around 38% of restaurant data breaches are caused by card not present fraud.

The statistic that around 38% of restaurant data breaches are caused by card not present fraud indicates that a significant portion of data security incidents in the restaurant industry are due to fraudulent transactions where the physical card is not used, such as online or over-the-phone purchases. This suggests that restaurants need to pay close attention to securing their online payment systems and implementing robust fraud prevention measures to protect customer data. By understanding the prevalence of card not present fraud as a leading cause of data breaches, restaurants can take proactive steps to strengthen their cybersecurity practices and minimize the risk of financial losses and reputational damage associated with such incidents.

80% of restaurants are predicted to spend more on technology, including cyber security, in 2022 than in previous years.

This statistic suggests that the majority of restaurants are expected to increase their investment in technology, particularly in the area of cyber security, during the year 2022 compared to previous years. This indicates a growing recognition within the industry of the importance of leveraging technology to enhance operations and protect sensitive data from cyber threats. With the rise of online ordering, digital payment systems, and the overall digitization of the restaurant industry, it is not surprising that establishments are prioritizing investments in technology, including cyber security measures, to ensure the efficient and secure operation of their businesses in an increasingly digital landscape.

Approximately 40% of restaurants are not prepared for a cyber-attack.

The statistic stating that approximately 40% of restaurants are not prepared for a cyber-attack indicates a concerning lack of readiness within the restaurant industry when it comes to potential cybersecurity threats. This suggests that a significant portion of restaurants may not have sufficient measures in place to protect their digital assets, customer data, and overall operations from cyber threats such as hacking and data breaches. Given the increasing frequency and sophistication of cyber-attacks targeting businesses of all sizes, this statistic highlights a critical need for restaurants to prioritize cybersecurity measures and invest in appropriate defenses to safeguard their business and customer information.

Nearly 65% of restaurant workers do not receive cyber security training, leading to increased risks.

The statistic that nearly 65% of restaurant workers do not receive cyber security training highlights a concerning trend within the industry. With the increasing reliance on technology for day-to-day operations in restaurants, such as point-of-sale systems and online ordering platforms, the lack of cyber security training among the majority of workers poses significant risks. Without proper training, employees may unknowingly engage in behaviors that make the restaurant vulnerable to cyber attacks and data breaches, potentially compromising customer information and the overall business operations. Addressing this gap in training is crucial to mitigate these risks and safeguard sensitive information in the rapidly evolving digital landscape of the restaurant industry.

44% of small business, including restaurants are targeted by cybercriminals.

The statistic stating that 44% of small businesses, including restaurants, are targeted by cybercriminals highlights the significant and pervasive threat that cyber attacks pose to these establishments. Small businesses are often targeted due to their potentially weaker security measures compared to larger corporations, making them attractive targets for cybercriminals seeking to exploit vulnerabilities for financial gain or disruption. The inclusion of restaurants specifically underscores the vulnerability of businesses that handle sensitive customer information such as payment details, making it crucial for all small businesses to prioritize cybersecurity measures to protect both their own assets and those of their customers.

The average network downtime after a cyber attack for businesses, including restaurants, is 7.5 hours.

The statistic that the average network downtime after a cyber attack for businesses, including restaurants, is 7.5 hours indicates the amount of time that businesses in various industries, including restaurants, experience disruptions in their network operations following a cyber attack. This means that on average, these businesses are forced to halt their online activities and services for approximately 7.5 hours due to the impact of a cyber attack. This statistic underscores the vulnerability of businesses to cyber threats and highlights the importance of implementing robust cybersecurity measures to prevent and mitigate the potential impacts of such attacks on operations and customer services.

At least 1 million people are victims of cybercrime every day, including restaurant customers.

The statistic suggests that a significant number of individuals, at least 1 million people per day, are affected by cybercrime on a daily basis, with even restaurant customers falling prey to such attacks. This indicates a widespread and pervasive issue of cybercrime that not only impacts individuals in various aspects of their daily lives but also highlights the vulnerability of customers in the food service industry. The statistic underscores the urgent need for enhanced cybersecurity measures and awareness among individuals and businesses to mitigate the risks associated with cybercrime and protect personal and sensitive information from unauthorized access and exploitation.

58% of malware attack victims are categorized as small businesses, including restaurants.

This statistic states that 58% of individuals or entities who have fallen victim to malware attacks are classified as small businesses, which includes restaurants. This suggests that small businesses, particularly those in the restaurant industry, are disproportionately targeted by cybercriminals. The fact that a majority of malware attacks impact smaller businesses may be attributed to their potentially weaker cybersecurity measures compared to larger corporations, making them more vulnerable targets. This statistic highlights the urgent need for small businesses, including restaurants, to prioritize enhancing their cybersecurity defenses to protect themselves against malware threats and potential financial losses.

The hospitality industry, including restaurants, accounted for 13% of total data breaches in 2017.

The statistic states that in 2017, the hospitality industry, which includes businesses such as hotels and restaurants, was responsible for 13% of all data breaches reported. This indicates that a significant portion of data breaches occurred within this sector, highlighting a potential vulnerability in the industry’s cybersecurity measures. Data breaches in the hospitality industry can have serious consequences, including compromised customer information, financial loss, and damage to reputation. It underscores the importance for businesses within the hospitality sector to prioritize data security and implement robust measures to protect their customers’ data from cyber threats.

According to a 2018 study, cyber crime cost the restaurant industry $170 billion.

The statistic cited from the 2018 study highlights the significant financial impact of cyber crime on the restaurant industry, indicating that it cost a staggering $170 billion. This figure likely encompasses a variety of costs associated with cyber attacks, such as data breaches, ransomware, and financial fraud. Cyber crime in the restaurant sector can have various consequences, including loss of customer trust, financial losses, legal fees, and reputational damage. The large sum underscores the importance for restaurants to prioritize cybersecurity measures to protect their digital assets, customer data, and overall business operations from malicious online threats.

In 2017, POS Intrusions (breaches of Point of Sale systems) made up 81% of all breaches in the restaurant industry.

The statistic indicates that in 2017, an overwhelming majority of data breaches within the restaurant industry were attributed to POS Intrusions, accounting for 81% of all reported breaches. This suggests that Point of Sale systems were particularly vulnerable targets for cyber attacks within this sector during that specific year. The high percentage signifies a significant threat to the security of customer payment information and highlights the urgent need for restaurants to prioritize and enhance their cybersecurity measures to protect sensitive data and prevent future breaches.

References

0. – https://www.www.qsrmagazine.com

1. – https://www.www.facilitiessafety.com

2. – https://www.www.statista.com

3. – https://www.hospitalitytech.com

4. – https://www.www.verizon.com

5. – https://www.restaurant.org

6. – https://www.www.cybintsolutions.com

7. – https://www.cybersecurityventures.com

8. – https://www.www.ibm.com

9. – https://www.www.securitymagazine.com

10. – https://www.www.wandcorp.com

11. – https://www.www.forbes.com

12. – https://www.upserve.com

How we write our statistic reports:

We have not conducted any studies ourselves. Our article provides a summary of all the statistics and studies available at the time of writing. We are solely presenting a summary, not expressing our own opinion. We have collected all statistics within our internal database. In some cases, we use Artificial Intelligence for formulating the statistics. The articles are updated regularly.

See our Editorial Process.

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