Key Takeaways
- In 2023, South Korea's total retail sales reached 512.3 trillion KRW, representing a 4.2% year-over-year growth driven by post-pandemic recovery.
- The Korean retail market is projected to grow at a CAGR of 5.1% from 2024 to 2028, reaching approximately 650 trillion KRW by 2028.
- Offline retail sales in South Korea accounted for 78.5% of total retail sales in 2023, totaling 416.1 trillion KRW.
- Department store sales totaled 18.7 trillion KRW in 2023, down 2.1% YoY due to sluggish luxury demand.
- Convenience store sector revenue hit 152.4 trillion KRW in 2023, up 8.3%.
- Supermarket sales reached 124.6 trillion KRW, growing 5.7% in 2023.
- 35-49 age group accounts for 38.2% of retail shoppers in South Korea as of 2023.
- Female consumers represent 52.4% of total retail expenditure in 2023.
- Urban dwellers make up 81.5% of retail sales volume in 2023.
- E-commerce penetration reached 34.2% of total retail sales in 2023, totaling 175.8 trillion KRW.
- Coupang held 24.5% market share in e-commerce GMV in 2023.
- Mobile commerce accounted for 82.7% of online retail sales in 2023.
- Top 10 e-commerce firms control 75% market share in 2023.
- Coupang's market cap: 45 trillion KRW as of end-2023.
- E-mart (Shinheung) revenue share: 4.3% of total retail.
South Korea's retail industry is growing steadily with online sales increasing significantly.
Competitive Landscape
- Top 10 e-commerce firms control 75% market share in 2023.
- Coupang's market cap: 45 trillion KRW as of end-2023.
- E-mart (Shinheung) revenue share: 4.3% of total retail.
- Lotte Shopping market share in department stores: 32.1%.
- GS Retail (GS25) convenience store outlets: 15,200.
- CU (BGF Retail) market share: 28.4% in c-stores.
- 7-Eleven Korea stores: 8,900.
- Hyundai Department Store sales rank #3 nationally.
- Costco Korea membership: 2.8 million paid.
- IKEA Korea sales: 1.2 trillion KRW in 2023.
- Musinsa fashion platform users: 18 million MAU.
- W Concept luxury online share: 12%.
- Smilegate (local brands) growth: 22%.
- Foreign retailers like Walmart absent, local dominance 95%.
- Homeplus (MBK owned) recovery sales +3.2%.
- Shinsegae Food revenue leader in hypermarkets.
- Franchise brands: 5,200 in retail sector.
- Market concentration ratio (CR5): 42% in supermarkets.
- New entrants in quick commerce: 12 startups.
- Lotte Mart outlets: 800+.
- Aeon Mall Korea expansion: 5 stores.
- Duty-free leader: Lotte Duty Free 45% share.
- Shilla Duty Free growth +10% tourists return.
- Online pure-plays vs. omnichannel: 55-45 split.
- Private label share: 28% in discount stores.
- Sustainability leaders: E-mart #1 ranking.
- Price competition index: 7.8/10 in 2023.
- M&A deals in retail: 23 in 2023.
- IPOs: 4 retail firms listed.
- Venture capital in retail tech: 1.5 trillion KRW.
- Top 3 c-store chains 85% market.
- Fashion retail oligopoly: 3 firms 60% share.
- Pharmacy chains: Olive Young 1,800 stores.
Competitive Landscape Interpretation
Consumer Demographics
- 35-49 age group accounts for 38.2% of retail shoppers in South Korea as of 2023.
- Female consumers represent 52.4% of total retail expenditure in 2023.
- Urban dwellers make up 81.5% of retail sales volume in 2023.
- Households with income over 100 million KRW annually spend 45% more on retail.
- Millennials (25-39) drive 42.7% of fashion retail purchases.
- Seniors (65+) account for 18.3% of convenience store visits daily.
- Single-person households, 34% of total, spend 25% more per capita on retail.
- Seoul residents' retail spending per capita: 12.5 million KRW in 2023.
- 20-24 age group online shopping penetration: 95.2%.
- High-income group (top 20%) luxury spending: 15.8 trillion KRW.
- Rural consumers prefer discount stores at 62.4% usage rate.
- Gen Z (under 24) food delivery orders: 1.2 billion annually.
- Women aged 30-49 beauty product spending: 28% of category total.
- Male grooming retail share: 22.5% in 2023, up from 18% in 2020.
- Families with children under 10 spend 35% more on groceries.
- Low-income households (bottom 20%) discount store reliance: 71%.
- Tourists' retail spending: 8.2 trillion KRW in 2023.
- Employed women retail spending growth: 6.2% YoY.
- Students' e-commerce usage: 88.4% weekly.
- Baby boomers (50-64) health product purchases: 32% market share.
- Households in apartments (75% of pop) online grocery: 45% adoption.
- Regional disparity: Busan per capita spending 8.7 million KRW.
- Eco-conscious consumers (25% of pop) organic food spend +15%.
- Pet owners (15% households) pet retail: 3.4 trillion KRW.
- Night owls (post 10pm shopping): 22% Gen Z.
- Brand loyalists: 58% of 40+ age group.
- Impulse buyers: 41% among 18-29 year olds.
- Department stores attract 28% high-income shoppers.
- Traditional markets preferred by 65+ at 55% rate.
- Mobile shoppers: 76% of total consumers in 2023.
Consumer Demographics Interpretation
E-commerce & Digital
- E-commerce penetration reached 34.2% of total retail sales in 2023, totaling 175.8 trillion KRW.
- Coupang held 24.5% market share in e-commerce GMV in 2023.
- Mobile commerce accounted for 82.7% of online retail sales in 2023.
- Number of online shoppers: 48.2 million in 2023, 92% of population.
- Live commerce sales: 12.4 trillion KRW in 2023, +25% YoY.
- Naver Shopping's GMV: 18.9 trillion KRW in 2023.
- 11st (SK Telecom) e-commerce sales growth: 15.3%.
- Cross-border e-commerce imports: 22.1 trillion KRW in 2023.
- Grocery e-commerce penetration: 18.5% in 2023.
- Social commerce platforms like Instagram sales: 4.7 trillion KRW.
- Digital payment transactions in retail: 1.8 trillion cases, 450 trillion KRW.
- O2O services (online-to-offline) revenue: 8.3 trillion KRW.
- AI recommendation-driven sales: 35% of e-commerce revenue.
- Metaverse retail sales experimental: 0.5 trillion KRW in 2023.
- Subscription e-commerce users: 15.4 million.
- Quick commerce delivery time average: 29 minutes in Seoul.
- NFT-linked retail pilots: 120 billion KRW transactions.
- E-commerce logistics centers: 1,200 nationwide in 2023.
- Voice commerce adoption: 12% of online shoppers.
- AR try-on features used by 28% fashion e-shoppers.
- E-commerce return rate: 22.4% in 2023.
- Platform fees average 15-20% of GMV.
- Overseas e-commerce exports: 9.8 trillion KRW.
- Food delivery apps GMV: 28.6 trillion KRW.
- Gmarket global sales: 3.2 trillion KRW.
- Kakao Shopping transactions: 5.1 trillion KRW.
- Big data analytics ROI in e-retail: 4.2x.
- Blockchain pilots in supply chain: 15 major platforms.
- E-commerce cybersecurity incidents: 1,245 cases.
- Personalization email open rate: 41% in retail.
- Omnichannel integration: 65% of top retailers.
- SSG Pay users: 12 million active.
- Toss payment retail share: 18%.
- E-commerce during Chuseok 2023: 7.5 trillion KRW.
- Shinsegae Group e-sales: 20.1 trillion KRW.
- Lotte ON app downloads: 8.7 million.
- E-mart Mall GMV growth: 12.8%.
E-commerce & Digital Interpretation
Market Size & Growth
- In 2023, South Korea's total retail sales reached 512.3 trillion KRW, representing a 4.2% year-over-year growth driven by post-pandemic recovery.
- The Korean retail market is projected to grow at a CAGR of 5.1% from 2024 to 2028, reaching approximately 650 trillion KRW by 2028.
- Offline retail sales in South Korea accounted for 78.5% of total retail sales in 2023, totaling 416.1 trillion KRW.
- South Korea's retail industry contributed 10.2% to the national GDP in 2022.
- Retail trade employment in South Korea stood at 2.8 million people in 2023, up 1.5% from 2022.
- The average annual growth rate of Korean retail sales from 2019-2023 was 3.8%.
- Wholesale and retail trade sector grew by 4.7% in real terms in Q4 2023.
- South Korea's retail market size per capita was 9,950 USD in 2023.
- Inflation-adjusted retail sales increased by 2.9% in 2023.
- The retail sector's value added grew 3.2% YoY in 2022.
- Projected retail sales for 2024: 534.5 trillion KRW, a 4.3% increase.
- Retail sales volume index reached 105.8 in December 2023 (base 2020=100).
- Food and beverage retail sales surged 6.1% in 2023.
- Non-food retail sales grew 2.8% YoY in 2023.
- Retail market expanded by 5.4% in Seoul metropolitan area in 2023.
- CAGR of retail industry 2018-2023: 4.1%.
- Total retail outlets numbered 1.2 million in 2023.
- Retail sales per outlet averaged 427 million KRW annually in 2023.
- Luxury retail segment grew 12.3% in 2023.
- Discount store sales increased 7.2% YoY in 2023.
- In 2023, South Korea's retail sales index for durable goods rose 3.5%.
- Semi-durable goods retail sales up 4.0% in 2023.
- Non-durable goods retail sales grew 4.8% YoY.
- Retail trade's share in services sector: 28.4% in 2023.
- Forecasted 2025 retail market: 570 trillion KRW.
- 2023 retail sales growth highest in Gyeonggi province at 5.1%.
- Retail investment reached 15.2 trillion KRW in 2023.
- Number of large retail firms: 4,567 in 2023.
- Small retailers comprised 92% of total outlets in 2023.
- Retail productivity index: 112.3 (2020=100) in 2023.
Market Size & Growth Interpretation
Sales & Revenue
- Department store sales totaled 18.7 trillion KRW in 2023, down 2.1% YoY due to sluggish luxury demand.
- Convenience store sector revenue hit 152.4 trillion KRW in 2023, up 8.3%.
- Supermarket sales reached 124.6 trillion KRW, growing 5.7% in 2023.
- E-mart's 2023 revenue: 22.1 trillion KRW, +4.2% YoY.
- Lotte Shopping's department store sales: 12.3 trillion KRW in 2023.
- Homeplus supermarket chain sales: 8.9 trillion KRW, -1.5% YoY.
- Fashion retail sales: 45.2 trillion KRW in 2023, +6.8%.
- Food retail revenue share: 52% of total retail in 2023.
- Electronics retail sales: 28.7 trillion KRW, up 7.4%.
- Duty-free shop sales dropped to 9.5 trillion KRW in 2023, -15.2%.
- SSG.com online sales: 15.6 trillion KRW in 2023.
- Coupang's 2023 GMV: 30.5 trillion KRW.
- November 2023 retail sales: 42.1 trillion KRW, +3.9% MoM.
- Q3 2023 retail sales growth: 4.5% YoY.
- Apparel retail revenue: 18.4 trillion KRW, +5.2%.
- Household goods sales: 32.1 trillion KRW in 2023.
- Pharmacy retail sales: 21.3 trillion KRW, +9.1% YoY.
- Automotive retail: 14.7 trillion KRW, up 3.8%.
- Online mall sales (excluding platforms): 10.2 trillion KRW.
- Traditional market sales: 76.5 trillion KRW, +2.3%.
- Franchise retail revenue growth: 6.7% in 2023.
- Beauty product retail: 12.8 trillion KRW.
- Sports goods sales: 4.5 trillion KRW, +10.2%.
- Bookstore sales: 3.9 trillion KRW, -0.8% YoY.
- Tobacco retail: 22.4 trillion KRW.
- Alcohol retail sales: 8.7 trillion KRW.
- Jewelry retail: 2.1 trillion KRW, +4.5%.
- Furniture retail: 6.3 trillion KRW.
Sales & Revenue Interpretation
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